SUMMARY:

• Over 8+ years of experience in SAP Basis & Netweaver Implementation, Upgrade & Support projects
• Worked with SAP complex environment including dual landscape and all SAP modules including ECC, MDG, BW/BI, PI/XI/PO, SCM/APO, BOBJ/BODS/BPC, Solman, TREX, SNC, GTS, GRC, BPC/BRM, Hana SPS10/SPS12, FI and HCM
• Extensive experience with analysis, implementation, upgrade of ERP applications including all SAP modules.(ECC, BI/BW/BOBJ/BODS, CRM, PI, Enterprise Portal(EP), TDMS, SCM, GTS, HCM, Solman, SNC, MII, TREX, MDG, CE).
• Applying support pack stack using SPAM and ADD On using saint Tool
• Size and architect complete SAP landscape to handle Enterprise self - services application
• Installation of Support packs, Enhancement packs, patch management, system/client refreshes.
• Worked on full life cycle of architecture definition, transition planning and deployment
• Managed implementation includes servers, applications, backup infrastructure, and SAN environment.
• SSO setup for Portal/NW and Integration with non-SAP tools, HA setup for Netweaver /Portal.
• Database overview, analyzing space problem of tables, administration method using the BRTOOLs
• Extensively worked on ECC/BW/PI/Solman/Portal upgrade including all functionalities along with Database upgrade, Strong hands on enhancement package upgrade ECC6.0 EHP4/EHP5/EHP6/EHP7.
• Strong Knowledge in CRM processes including Marketing/Sales, Services & technical areas as Middleware administration, IDOC analysis, VMC/IPC Administration, Inbound/Outbound Queue monitoring, Web UI Administration.
• Experience in Hardwar Migration of ECC
• Having Experience in SAP and Oracle Interactions (Through HA Cluster)
• Troubleshooting support SAP, SAP GUI, Network connections etc
• Having Experience in SAP Integration Support with 3rd Party Seibel
• Strong knowledge in all SAP Support activities like Database refresh, performance analysis, System Administration, System monitoring, Kernel upgrade, Database Patch upgrade, Stack upgrade, Change analysis, Batch Job monitoring, SLD setup, NWDI, CTS+, Netweaver Memory Analyzer, WILY Introscope setup, LVM, Early watch, BPCA configuration.
• Worked on Solman 7.0/7.1 activities as System Monitoring, Work Center Administration, System administration, Change Management, Trace Analysis, CCMS Advanced monitoring, GRMG monitoring, SMD administration, E2E trace analysis, Wily Intro scope Setup, Business Process Monitoring(BPM), Workload Analysis, IT Reporting, LMDB ITSM setup, CHARM setup, SOLAR01/SOLAR02.
• Administration (installation, configuration, maintenance) of various SAP products along with third party software Rev track, BSI, Vertex starting, stopping of SAP systems during Maintenance activity
• Worked on PI/XI interface monitoring, Adapter monitoring, Java Administration, ADS integration, SLD configuration, Content Server configuration, FI and HCM TREX Administration, Web service monitoring & administration, NWDI administration. Worked on PI 7.3.1/7.4 upgrade process.
• Good knowledge in BI BOBJ (Business Objects) application tools, BODS installation and configuration. Worked on BI loading monitoring, BI performance monitoring.
• Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Strong SAP Basis/Netweaver & Database skills (Oracle, Max DB, DB2, MS SQL Server, HANA) with new dimensional products knowledge.
• Strong capability to handle extra responsibilities along with technical work.
• Solution manager 7.0/7.1 end to end implementation and post steps configurations.
• Solution manager 7.1 upgrade from 7.0 with all post upgrade activities.
• Solman Technical monitoring setup for ECC, PI, BW and all other Java systems.
• Solman Diagnostics setup for monitoring purpose.
• Wily Introscope setup for Java monitoring, CCMS/EWA configuration.
• Business process monitoring setup, Incident management setup, Service desk configuration in 7.1
• Change management setup (Charm), ITSM configuration, Project management configuration, Quality gate management, BPCA configuration, HP service manager configuration,
• ARIS tool setup and integration, Solman Documentation and Project Administration, Solman Scout Configuration setup and Administration
• Worked on Windows based VMware virtualized environment for performance optimization for all SAP modules.
• Hana SPS12 upgrade, refresh/restore.
• MDG 8.0 Configuration, integration with other SAP and non-SAP interfaces.
• MS SQL server DB mirror setup and monitoring.
• Worked on Configuration of Solman including EWA (Early watch), CCMS, SMD Administration, RCA(Root cause analysis), Trace analysis, Change Management, BPM(Business Process Monitoring), Charm, NWA setup, SLD setup, Work center Management, NWDI Administration.
• Installing ESS/MSS & other CRM business packages in Enterprise Portal, FI and HCM
• SAP Stack upgrade, DB patch upgrade, Kernel Patch upgrade.
• BW process chain, queue, DSO, load monitoring
• BIA index maintenance, query load analysis, performance monitoring.
• Spool & Printer Administration
• Client Administration & Client Copies.
• STMS Configuration
• Java Administration, NWA setup, SLD setup
• CRM VMC/IPC Integration, Middleware Administration, WebUI Administration
• Worked on NDP (New Dimentional Products) as BOBJ (Business Objects in BI), Veritas Cluster.
• SLD setup through Solution Manager
• LIVECACHE & TREX Admin
• GRC Administration & implementation work.
• Java ADS configuration setup.
• BOBJ/BODS 4.0/4.1 Admin and troubleshooting
• Worked on ERP 6.0, PI 7.1, Portal 7.0, CRM 7.0, BW 7.0, SRM, SCM installation and post work.
• Worked on Enterprise portal 7.4, ECC 6.0 EHP7, MDG 8.0, SLT, GRC plugin, Hana installation and post work
• Worked on ERP EHP4/EHP5/EHP6/EHP7 installation, PI 7.1, 7.3, 7.4 installation and upgrade. Netweaver 7.0/7.1/7.3, 7.4 end to end implementation and upgrade, BW 7.3 installation and post work, Portal 7.3 installation and post work.
• Upgrade R/3 3.0 to ECC 6.0
• Worked on Solution Manager 7.1 end-to end implementation & complete configuration.
• MII 14.0 installation with NW 7.3.1
• Upgrade CRM 3.1 to 7.0
• BPM/BRM installation and configuration with Netweaver 7.3
• TDMS configuration with ERP Solutions.
• GRC 10.0 installation and post work.
• PI 7.3 single stack Java installation and post work.
• PO 7.3 installation and post work.
• CHARM configuration in Solution Manager 7.1
• Hana DB SPS10/12 Installation and post work.
• Enterprise Portal 7.4 HA availability setup and testing.
• SAP Upgrade Project work: Worked on SAP upgrade from ECC 5.0 to ECC 6.0 EHP4
• MDG 6.1 to MDG 8.0 upgrade
• Hana SPS10 to SPS12 upgrade.
• SAP upgrade from R/3 4.6 to ECC 6.0 EHP 4
• PI/XI(Process Integration) upgrade from 7.1 to 7.3 and 7.3.1/7.4
• CRM, BI, Portal upgrade from CRM 7.0 to 7.1, BI 7.0 to 7.3, Portal 7.0 to 7.3
• ERP 6.0 EHP4 to ERP EHP5, EHP5 to EHP6, EHP7 upgrade
• NetWeaver Java 7.0 upgrade to Netweaver 7.3, PI upgrade from 7.1 to 7.3
• Oracle, SQL Server, Max DB Database Upgrade & Refresh:
• Database Upgrade from Oracle 9i to oracle 10g and Oracle 11.2.0.3/11.2.0.4
• Database Upgrade from Oracle 10g to 11g using DBUA
• MS SQL Server 2008 R2 installation & administrator work.
• Max DB administrator work
• System Refresh
• SAP Hana DB Administration

TECHNICAL SKILLS:

SAP Modules: ECC5.0/ECC6.0, EHP4.EHP5, EHP6, EHP7,R/3, PI 7.1, 7.11,7.3,7.3.1, 7.4, BI 7.0/7.3,BOBJ 4.0,BIA, Enterprise Portal,Content Server,CRM, Solution Manager 7.0/7.1, SRM, SEM, HCM, GRC, GTS,SCM,APO, Netweaver 7.1,7.2,7.3.1, 7.4, MII 14.0, BPM/BPC, TDMS

Database: Oracle 9i/10g/11g, DB2, MS SQL Server 2005/2008/2012, MaxDB, Hana

Operating System: Windows NT/ 2000/2003/2008 R2/XP Server, AIX, Unix/Linux, HP-UX, Solaris

Other Tools: RPM, SAP ITTOOLBOX, BMC Patrol, HP Service Manager, HP Quality Center, Ascendant, Access Now, WebEx, Veritas, Star Team

System Skills: Excel, Word, PowerPoint, Visio etc. including good documentation skills.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Senior SAP Basis/ architect

Responsibilities:

• Installation, Upgrade and configuration of HANA instance for BW, ECC.
• Provided support for Sandbox, DEV, QAS and PRD Landscape of ECC 6, BI 7.3, CRM 7.0, MDM 7.1, PI 7.3 and EP 7.3, HR, SRM., FI and HCM
• End to end Implementation of FI and HCM, ECC 6.0 EHP7, MDG 8.0 Installation, SLT/Hana SPS11 Installation and post installation work.
• Enterprise Portal 7.0 to 7.5 Upgrade and post work.
• Upgrade CRM 7.0 to CRM 7.1
• Applying support pack stack using SPAM and ADD On using saint Tool
• Portal SSO/SSL setup, LDAP Integration, HA setup and testing.
• MDG 8.0 upgrade, Configuration, Integration with SAP and non-SAP tools.
• Hana SPS12 Upgrade for Hana sidecar systems.
• Having Experience in SAP and Oracle Interactions (Through HA Cluster) starting, stopping of SAP systems during Weekly and Monthly Maintenance activity
• MDG system restore/refresh, Hana SPS10 refresh, ECC restore/Refresh with SAPINST and DB tools.
• ECC/MDG SAP interface configuration, ALE setup, Integration with other third part tools.
• Hana HP Service Guard administration and monitoring.
• Hana DB schema setup, SDA connection setup, DBA connection setup, security admin, GRC plugin Installation, CTS+ setup, HA testing.
• Having Experience in SAP Integration Support with 3rd Party Seibel, Teradata
• Worked on BSI Upgrade from L to J
• Working on Master Data (configuration and data transfer including LSMW/DX Workbench and XI/PI
• SLT Hana replication setup and table replication.
• SAP Performance monitoring, Web service monitoring, Portal monitoring setup.
• Worked in MDG/ECC Data conversion during end to end cycles and mock testing.
• Vertex Installation, agent setup and monitoring for ECC/MDG systems.
• GRC Add-on installation and configuration for all the systems.
• Solman Scout setup, GRC plugin setup/Configuration, Solman Technical monitoring, IT reporting, IDOC Monitoring, Charm configuration in Solman 7.1 along with troubleshooting and project setup.
• Daily end user issues related to performance, ALE Configuration, SSO related issues.

Confidential

Sr. SAP Basis Administrator

Responsibilities:

• Working on incident handling, resolving high priority tickets.
• Working on ECC6.0 EHP4 to EHP5, EHP6 EHP7 upgrade process.
• Worked on NetWeaver 7.0, 7.1, 7.3, EHP1 implementation, upgrade process.
• Worked on PI 7.0, 7.1, 7.3, implementation& post steps along with configuration.
• Worked on BI/BW 7.0/7.3,BIA implementation & upgrade process.
• Performed PI 7.3.1 upgrade from PI 7.3 to PI 7.3.1
• End to end Implementation of FI and HCM, ECC 6.0 EHP7, MDG 8.0 Installation, SLT/Hana SPS11 Installation and post installation work.
• Database overview, analyzing space problem of tables, administration method using the BRTOOLs
• Performed kernel upgrade, Database upgrade, Support package upgrade.
• Performed PO (Process Orchestration) implementation & upgrade process.
• Solman 7.1 Installation & complete configuration as Solution Documentation Assistant (SDA), BPC configuration, Test management, change management.
• ERP, PI & NW system integration & configuration with CSL product.
• System Issues troubleshooting & fixing the issues.
• CUA maintenance and User authorizations.
• SAP Router installation, setup activities. Windows cluster administration
• Resolving incident and fault management tickets.
• OSS Note Application, SPAM & SAINT update
• Transport management system maintenance
• Local Client Copy, Remote Client copy.
• Transport Management System (TMS) configuration
• SAP EP Monitoring, Startup shutdown, EP and ABAP backend connection.
• PI Server Monitoring and Support activities.
• SAP BW Process chain monitoring.
• SLD Setup and Monitoring, Support EWA & Solution Monitoring

Confidential

Senior SAP Basis Administrator

Responsibilities:

• Worked on SAP NetWeaver 7.3/7.4 cluster setup installation, web dispatcher configuration.
• Upgraded from R/3 4.7 to ECC 6.0 EHP4
• Installation of SAP CRM 7.0 with EHP1 on HP-UX with Service Guard cluster on Oracle 11g RAC.
• Troubleshooting SAP Netweaver Cluster setup issue for JVM issues and Netweaver 7.3/7.4
• Performance related issues.
• Worked on ERP EHP5/EHP6/EHP7 upgrade and post work. ABAP Add-on build and packaging for CSL releases.
• Troubleshooting system by analyzing system logs, dumps, update monitoring, alert monitors, system traces and lock entries.
• Responsible for performance testing and tuning, transport system management, system builds, cutover/Go-Live related Basis tasks and work with SAP front-end global deployment/testing, disaster recovery configuration, version upgrades and add-on installations.
• Administration and troubleshooting of JAVA Stack using Config Tool, Visual Administrator, JSPM, NWA, JProfiler, Thread dump analysis, Heap dump analysis using Eclipse tool, Java system parameter tuning.
• Configured SAP ROUTER, OSS Administration - System data, Services, Users, Service Connections.
• System refresh and copy for ECC/BW systems. Remote and local client copy for multiple systems.
• Production system monitoring and performance tuning, CTS+ configuration, integration with LDAP, SSO configuration.
• Responsible for system troubleshooting, problem solving, application capacity planning, tuning, and application server load balancing and optimization of database resources.
• Responsible to Create, review, and maintain daily operational procedures, task schedules, and documentation for all processes.
• SCM/APO live cache monitoring, performances trace analysis.

Confidential, Hillsboro, OR

Senior SAP Basis Administrator

Responsibilities:

• Responsible for installation, configuration, integration, upgrade and testing services for new projects and on-going maintenance for SAP environments including ECC, BW/BOBJ/BODS, PI, Solman, Trex, GRC systems.
• Configure and move Java transports using CTS+ and NWDI tool.
• Worked on ERP EHP6/EHP7 upgrade and post steps along with performance tuning post upgrade.
• Worked on SSO setup, STMS setup, Wily Introscope setup, SMD diagnostics setup, ITSM setup.
• Provide support on UNIX administration including space management, monitoring, performance, tuning and security.
• Upgrades R/3 3.0 to ECC 6.0
• Coordinated and supported SAP go live sessions.
• Worked on BO (Business objects) installations and performance tuning.
• Worked on Monitoring all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space).
• SAP Content Server administration on MaxDB
• Worked on Administering SAP Oracle database with Database Administrator (plan and perform database upgrades, perform database reorganizations, design and implement backup and restore strategy, administer database performance, database problem determination and resolution.

Confidential, Frazer, PA

SAP Senior Basis Administrator

Responsibilities:

• Responsible for delivering all kind of solutions & services to our customer in all SAP major areas.
• Handling all kind of measure activities in Basis/Netweaver on all SAP modules. (CRM, ECC, BI/BW, Portal, SNC, GTS, PI, SCM, Solman).
• Involved in ECC & CRM upgrade (CRM 5.0 to CRM 7.0) with EHP upgrade in ECC 6.0
• Major work activities include CRM/PI/ECC/Portal/BI/SCM EW Analysis, health check, Monitoring & Analysis, Solman SMD installation, RCA setup. System monitoring, System administration, CCMS monitoring, SLD setup, Job analysis, Trace analysis, Performance Monitoring, patch upgrade.
• Change coordinator from Basis stream & coordinating with other functional stream for production changes, kernel upgrade.
• Involved in major production break fixes especially in CRM stream during technical upgrade at Rockwell Automation.
• Coordinating with functional stream people in production break fixes & initiating discussions with SAP from technical side in case emergency issues.
• Working on enhancement activities as CTS Plus setup in Solman, Business process monitoring, Central Job management through Solman, RCA setup, Change management, Business Objects management with BI.
• Involved in CRM upgrade & major issues, worked in VMC/IPC configuration & Administration, TREX upgrade, TREX configuration, Middleware administration, WebUI user issues, advanced monitoring configuration & analysis for all WebUI issues in CRM 7.0.
• SAP BW and BPC administration work. Responsible for Monitor, analyze, and identify trends for system performance and resource utilization, trace analysis.
• SAP BW process chain, queue, load monitoring, BIA server performance monitoring, index maintenance
• Worked with functional stream to setup process monitoring (Marketing, Sales, and Services) & Idoc/Bdoc monitoring through Solman.
• Worked in Java administration, NWA (Netweaver Administration) setup, SLD setup.
• Working on lots of monitoring/reporting tools as SAPITToolbox, Ascendent, HP Quality Center, ControlM, BMC Patrol, Service Manager, Solman, and Access Now.
• Responsible for Change control management in coordination with functional team.
• Responsible for effective communication between the project team and the customer. Utilize in-depth knowledge of technical experience in other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

Environment: ECC, BI, PI, Portal, CRM, Solman, GTS, SCM, SRM, APO, TREX, HCM

Confidential

Sr. SAP Basis Administrator

Responsibilities:

• Worked with Basis SME to propose complete upgrade strategy & plan based on client requirements.
• Administered and supported the SAP Production (Go-Live and post Go-Live), QA and Development systems on the SAP R/3 4.6C, APO 3.0, & BW 3.0 landscape
• Daily Monitoring of the systems. The various task are Dump Analysis, log Overview, Update Errors monitoring. Other Monitoring tasks are Database Monitoring, backup Monitoring, lock entries, background jobs monitoring. upgrade from R/3 3.1I to ECC6.0
• SAP CRM 7.0 with EHP1 Installation and Post Installation Configuration, WEB UI Configuration
• SAP PI 7.3 Installations and Configuration.
• E2E Configuration for RCA purpose in Solution Manager.
• Worked with Business Analyst in translating business requirements into technical requirements.
• Involved in complete study of Organization structure & proposed security implementation plan.
• Worked in analysis of changes in Roles/Authorizations after upgrade.
• Created roles based upon different job roles and locations.
• Worked with user IDs and roles for Affiliates during Test Cycle phases.
• Provided Technical Knowledge and also share best practices for support procedure.

Environment: R/3 3.1I, ECC6.0, Oracle 9i/10g, Window 2008

Confidential, CT

SAP Implementation & Support

Responsibilities:

• Worked on all major activities in Basis on all SAP modules as ECC/BW/PI/Solman.
• Worked on system copy, DB refresh, DB restore and recovery.
• Responsible for all basis tasks like monitoring & performance analysis.
• Involved in SP stack upgrade, kernel upgrade, Oracle CPU patch update.
• Responsible for system monitoring, ABAP dump analysis, batch job monitoring for all SAP modules.
• Setup Change control management (CCM) in solution manager.
• Responsible for transport change analysis during go live sessions, coordinating CCB meetings with functional team.
• Worked on setting up Solution Manager Diagnostics (SMD) & Netweaver Administrator (NWA) in solution manager & their interlinking.
• Involved in Stack Upgrade activities in ECC/BI/PI environments.
• Applying Support Packages through SPAM.
• Performing Kernel Upgrade

Environment: ECC5.0/6.0, Content Server on AIX & Oracle, Solution Manager7.0, PI, CRM, BI, Portal

Confidential

SAP Basis Administrator

Responsibilities:

• Handling all kind of major activities in Basis on all SAP modules as ECC 6.0, BW 7.0, CRM, Solman, Portal
• Involved in major Oracle upgrade from 9i to Oracle 10g.
• Worked on all basis tasks like monitoring & analysis.
• Setup CCMS, NWA & Early watch environment in solution manager & configure the complete landscape.
• Involved in all Database activities like Database restore, system copy for ECC systems.
• Installed standby Content Server production on AIX & Oracle environment & performed all post Installation Activities like creating of Repositories & linking of Cache Server to Content Server.
• Applied kernel patches, Oracle patches (CPU merge) in all kind of Environments.
• Setup Change control management (CCM) in solution manager.
• Worked on setting up Solution Manager Diagnostics (SMD) & NetWeaver Administrator (NWA) in solution manager & their interlinking.
• Applied MaxDB patches in Content Server.
• Worked on setting up central SLD on Solution Manager.

Environment: ECC5.0/6.0, Content Server on AIX & Oracle, Solution Manager7.0, BW, CRM

Confidential, FL

SAP Basis Support & Implementation

Responsibilities:

• Involved in all Basis activities to deliver on time.
• Performed System Copy & Database restore.
• Involved in upgrading Solution Manager to 7.0 version
• Performed Oracle Patch setup upgrade.
• Applied Enhancement Packages in Solution Manager7.0 EHP1
• Performing Client Copies like Local Client Copy, Remote Client Copy and Client Export and Import.
• User Administration like Creating Users, Deleting Users.
• Assigning Roles to Users and Performing User Comparison
• Background administration like scheduling background jobs and analyzing jobs.
• Applying Support Packages through SPAM.
• Performing Kernel Upgrade.
• DB migrations on UNIX and Windows NT/2000
• Defining Operation Modes and assigning Time intervals to Operation modes.
• Management of Table Space Allocation Using BR TOOLS.
• Downloading and applying Notes through SNOTE.
• Applying Java patch using SDM and JSPM.
• Applied Oracle Patches from 10.2.0.2 to 10.2.0.5.
• Performed System Refresh & Restore.
• HW migrations on UNIX and Windows NT/2000 with Informix
• Worked on Config tool and Visual admin tool in java stack.

Environment: ECC 6.0 EHP4 on AIX & Oracle, BI, PI, CRM, Solution Manager 7.0, BOBJ