SUMMARY:

• An SAP Senior Basis System Administrator with over 17 years of hands - on SAP experience, with a vast knowledge of AIX, HP-UX, LINUX, Windows and Oracle Database system administration including an Oracle environment.
• Having performed an OS/DB migration of HP-UX to Linux.
• Experienced in DB migration of Sybase to SAP HANA 2.0 SP01
• Providing functional analysis through managing the Application Lifecycle Management, Charm and providing documentation materials related to SAP Solution Manager 7.2
• Extensive experience in analyzing clients’ needs and matching them up to technical solutions to meet functional requirements.
• Also knowledgeable with analyzing architectural needs including hardware sizing and storage requirements, plus with troubleshooting technical issues and following through with them to resolution and if needed collaborating with all parties if escalation is required.

PROJECT HISTORY:

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Performed Oracle 12c upgrade in SRM, BW, ECC and SRM environment, including all documentation for all pre-upgrade and post-upgrade tasks.
• Prepared and executed all Basis administrator preparation for SAP ERP 6.0 environment and BW NetWeaver 7.4 Enhancement Pack 7 upgrade. This included the go-live activities and Post Upgrade Production support
• Performed documentation material for the upgrade of SAP Solution Manager 7.2 upgrade. Provided details instructions to complete Upgrade activity including functional analysis for upcoming projects
• Provided suggestions and recommendations for Confidential ’s SAP technical architect moving forward beyond the SAP upgrade with a 5 system Landscape and more SAP Solution Manager functionality for preparing and planning future projects
• Planned and performed all Basis technical tasks for the upgrade of SAP Solution Manager 7.2 in preparation for SAP’s end of maintenance for Solution Manager 7.1 Also, analyzed the risks and costs with performing a fresh install of Solution Manager 7.2 SP5 as an alternative to upgrading Solution Manager.
• Performed upgrade and dual stack split for SAP Solution Manager 7.2, while providing a higher availability solution approach using Oracle RAC Cluster environment for the ABAP and JAVA stack, which have been separated to form 2 individual systems.
• Provided functional analysis using the business aspects of Solution Manager 7.2, which included Business Blueprint, CHARM analysis and documentation consistent with SAP Application Lifecycle Management tools
• Performed functional analysis of Solution Manager 7.2 to support an operational SAP system, maintaining functionality and server support for ECC 6.0 EHP7 by providing detailed case scenarios of situations that would provide Confidential with improved Change Management Processes, documentation and testing solutions.

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Provided all system requirements needed to fulfill a full TDMS landscape to migrate/refresh SAP data to non-Production systems with only the required data needed
• Performed installation and configuration of TDMS 4.0 on ECC sandbox server to be used as an alternative to full system refresh
• Created document on improvements and efficiency for all Daily/weekly Basis tasks
• Resolved issues within the SAP Enterprise Portal 7.4 environments, which included portal content and communication with the SAP ECC backend
• On-going technical Production support for all SAP ERP, Enterprise Portal and SAP Content server environments, which included DB maintenance and operating system issues (PR8)
• Vertically su pport all new development for multiple modules to standardize P2P process and open government initiative.
• Configuration of Enterprise portal 7.4 UWL interface. Also assisted in the installation and configuration of SAP Portal 7.5 designing the UWL in the sandbox Portal system to provide a testing environment for both the BW S/4 Hana implementation and resolve issues with performance on the Universal Worklist (UWL) for users completing their work items. Provided support integrating SAP workflow with the Enterprise Portal using the UWL
• Provided functional analysis using the business aspects of Solution Manager, which included Business Blueprint, CHARM analysis and documentation consistent with SAP Application Lifecycle Management tools
• Performed Basis configuration and functional analysis within Solution Manager to initiate the upcoming projects which included migration of our Change Management process to CHARM, incident management and SAP best practices. Provided on-going service support and maintaining functionality for SAP ECC 6.0 consistent with SAP Best Practices, performing functional analysis of SAP Solution Manager to support ECC.
• Aided in the migration our BW on HANA 7.4 development system to BW/4 HANA, which included performing many updates and patches due to many issues that SAP have yet to resolve.

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Participated in the planning and architecture of the Business Planning and Consolidated Environment, which included the technical installation and configuration of BPC 10.0 from a system copy of the BW environment, removing all BW relevant data and configuration. Provided ongoing support for the BPC environment after system copy
• Initiated an SAP Backup strategy for all ECC, BW, CRM and Solution Manager Systems. SAP backups included all Production, non-production systems and all Transactional Log recovery model
• Installed, technically configured and administered a BW/BI sandbox system, in preparation for the integration of a Stand-alone BPC environment. BPC was initially configured within the BW landscape as an add-on.
• Lead the SAP Basis technical and functional installation and configuration of the Trade Portal Project, which included the installation and administration of SAP NetWeaver Gateway and the integration of SAP Gateway systems and all SAP ERP 6.0 environments. Which included enabling SAML 2.0 on the Gateway to implement both SSL and Single-sign-on capabilities between the SAP Gateway system and the .NET Application for external user authentication
• In preparation for the ECC 6.0 upcoming upgrade, performed the design, installation, configuration and on-going Technical support of an SAP ERP 6.0 retrofit landscape environment. Providing functional testing to be done without affecting the Production ERP 6.0 landscape
• Provided ERP functional analysis in SAP Solution Manager defining and validating Business process using the blueprint process automation tool to generate a structured process step library. Performing continuous verification in those business and refining them based on functional needs. Prepared system documentation for all business processes using the Solution documentation tool within SAP Solution Manager
• Assisted and performed all tasks in the implementation of the SAP Entreprise Portal Solution, providing an integration of SAP and .net applications to provide all building suppliers an interface to the backend SAP ERP systems
• Through the SAP Solution Manager functional implementation, initiated and performed the implementation of Charm. Meeting target timelines as per project plan, providing feedback and continuous communication with other team members through the entire project. Provided solid and quality documentation which included sound advice on the benefits of using Charm like maintaining proper process and change control

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Performed and assisted in the implementation the Enterprise Portal Solution to provide on-going technical support to other Government departments. Which included the installation and configuration of the SAP Enterprise Portal 7.31,including the administration of roles, authorization, enabling SSO with the ABAP backend systems
• Configured and setup SAP Solution Manager monitoring and alerting for all SAP ABAP and JAVA Production environments. Created Templates at the Database, host and technical system levels which included thresholds variants based every system recommended values. Email notification was created to allow the Basis team acknowledgement of any systems falling below threshold values would require troubleshooting any warning or errors
• Installed all latest Hostagents and Solution Manager Diagnostic Agents to satisfy necessary System monitoring Diagnostic requirements co
• Setup and executed Maintenance Optimizer in Solution Manager for the upcoming SAP ERP 6.0 Enhancement Pack 6 upgrade providing all delta Support Package, Enhancement Packs and Kernel patches needed
• Provided documentation on implementing SSL and single-sign-on procedures for the SAP Enterprise Portal Java Environment and UME configuration locally within the Portal systems in a Oracle Database environment with Linux operating systems
• Troubleshot many issues with the initial SAP Enterprise Portal 7.3 Environment setup integrating both the SAP BW and ECC environment
• Performed cleanup of user mapping of all SAP Enterprise Portal users in the BI Java environment which included building, modifying and maintaining SAP Security authorizations and roles from within the BI ABAP systems
• Installed, technically configured and administered SAP Solution Manager 7.1 to meet SAP’s requirements of running future upgrades through the Maintenance Optimizer tool and system monitoring of all SAP systems, including those that were support from other Government departments
• Analyzed and applied SAP OSS related to SAP Security requirements for supported clients, which mostly came from issues with SAP user authorizations and meeting new user needs
• Supported other government client SAP environments such as Heritage, Space, Environment Canada and Confidential with over 600 + concurrent users
• Installed technically all Basis configuration and administered a BW/BI sandbox system, in preparation for the an upcoming SAP Netweaver 7.4 upgrade, which included upgrading the Linux o/s and Oracle database
• Installation and technical configuration of the entire SAP Content Server 6.5 Landscape after successful testing in the SAP Content Sandbox system, which included the existing Sandbox system, followed by the installation of a Development, QA and Production System to complete the SAP Content Landscape and provided on-going technical support for those Content Server systems
• Resolved all SAP Enterprise Portal to SAP BW connectivity issues, which included, JCo connections, RFC connections, Support desk issues, System Landscape configurations, creating of system aliases and parameters adjustment requirements
• Performed all BASIS administrator tasks to connect all SAP ERP 6.0 environments to all BW environments, including mentoring the BASIS team on those required steps for SAP ERP 6.0 and BW 7.3 system refreshes
• Followed tasks through completion within the SOW stated within the SAP Technical Project Plan
• Experience in the administration and troubleshooting part of the ANCIL UPerform systems, which included troubleshooting issues that occurred due to system failure, user error or any technical problems with the Database

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Successfully lead in the functional implementation for SAP Solution Manager Solution Documentation tool. This included successful testing, building and deployment for upcoming future SAP implementation projects
• Installed and configured Process Integration 7.1 providing the communication with SAP and PeopleSoft systems, this will allow seamless transfer of HR data between the two systems
• Provided ongoing technical support for the SAP Portal 7.31 Production systems including all Linux OS and all SAP related user authorization requests
• Attended weekly meetings with the SSEPP project manager and the technical team to discuss the project’s milestones and any technical issues encountered and status updates on their resolution
• Assisted in the implementation of SAP Identity Manager 7.2 in conjunction with the installation of SAP PI/PO 7.1 and the upgrade of our SAP Landscapes. The implementation covered the installation, configuration, administration of users and connectivity with the SAP environment.
• Assisted in the design, installation, configuration and administration of the SAP Enterprise Portal 7.3 Solution; Planned and executed the upgrade of the SAP EP Portal systems to SAP NetWeaver 7.31 which included upgraded kernel 7.21EXT. This upgrade required joint efforts with the basis team, ABAP programmers and the database team to complete the upgrade process in a timely manner to meet the new functional requirements of the clients. Providing on-going technical support and sustainment of all Enterprise Portal issues
• Executed the conversion and installation of the current RWD InfoPak version 4.3 to UPerform version 4.51 as a way to better serve those that required access to all help file documentations. Installed and administrated the Application, Search and UPerform Server which included the oracle client to connect with the Oracle 11 database environment. Installation was performed on a virtualized Window Server 2008 environment. Performed the installation with 3 separate Windows instances based on the installation requirements that the Application, search and UPerform server to be installed on their own separate servers. Provided on troubleshooting support for the Production system
• Configured, administered, troubleshot and supported the ANCIL UPerform Development system after installation was completed to ensure system performed based on requirements; this included administering of the of the software and troubleshooting any issues
• Assisted in the installation and technical configuration of the entire SAP Content Server 6.5 landscape, for an upcoming project which would enhance the ability to store SAP data. Although it was not an alternative for storage, it would allow an ability to store electronically documents in any format. Performed the installation, upgrades and applied patched to the MAXDB database within the SAP Content Server landscape to meet SAP’s license agreement.
• Performed the installation, configuration and administration of SAP Solution Manager 7.1 and Wily Introscope for all SAP java based environments, such as Portals and Process Integration (PI). Installed all Diagnostic Agents for all the Java satellite systems communicating with Solution Manager 7.1 using the Deployment method remotely through the Solution Manager system rather than use the local install method. Configured all systems, setup of all monitoring trees and to ensure only data that would be most needed to monitor and track would be provided within the charts and graphs within the Wily Scope Enterprise Manger GUI
• Implemented single-sign-on ability for Confidential users for the upcoming completion of the SSEPP project in conjunction with user authentication requirements for all SAP and PeopleSoft network communication
• Configured the Solution Manager System 7.1 which included SLD, LMDB and Diagnostics this allowed communication with all SAP system satellites
• Setup of all new ECC 6.0 managed systems using Solution Manager for technical monitoring purposes.
• Performed analysis for all SAP systems using the monitoring results to fine tune system parameters to maximize system performance
• Assisted in the support of the Linux operating systems which supported the SAP applications. This support included creating scripts, troubleshooting technical issues within the OS and monitoring disk space and resource allocation
• In conjunction with the SAP and PeopleSoft systems, executed importing users from the Legacy systems where certain HR data was stored to allow more visibly of user information from one system
• Performed the installation and configuration for all SAP Security Roles and Authorizations in the SAP ECC 6.0 CUA system for all users in SAP requiring authorizations and access to the SAP Enterprise Portal environment
• Installed and configured initially as a proof of concept Identity Management on a windows 2008 server. As Confidential currently use PeopleSoft as their HR environment, the need to grow an SAP HR environment became increasingly important due to the requirement of fulfilling Confidential ’s SSEPP project requirements of a 24-7 system. With the current PeopleSoft system daily downtime of close to 6 hours it was becoming apparent that SAP would be better fit to meet these needs.
• Performed the installation and configuration of Identity Management 8.0 to allow the SAP Security and Authorization team time to test security issues with the integration of SAP IDM and PeopleSoft HR. Currently the SAP users are being managed through a client in the SAP ERP Development system using Central User Administration
• Configured SAP Process Orchestration to enable SAP and PeopleSoft to communicate between the two environments. To properly integrate the two environments the Install of generic Iway connectors was required

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Assisted in the design, installation, configuration and support of the ECC 6.0 retrofit landscape in preparation of the upgrade SAP NetWeaver 7.0 landscape from EHP1 to EHP2, which included upgrading the kernel, installing Oracle Patches and completing adaptation processes which was required for the upgrade
• Installed technically configured and administered a BW/BI sandbox system, in preparation for the an upcoming SAP OS/DB migration which included upgrading the Oracle Database to 11G
• As requested by the business end users, designed, installation and configuration of the SAP Enterprise Portal 7.3 systems in place of running an upgrade. The execution of the restoration of the landscape was performed using DB backup restore method on the newly installed SAP 7.3 Portal systems. Provided on-going support for all modifications and modifications to the Enterprise portal
• Integrated SAP workflow with SAP Enterprise Portal using Universal Work List (UWL) by designing and assisted in the configuration of Enterprise portal 7.4 UWL interface. Provided support integrating SAP workflow with the Enterprise Portal using the UWL
• Reconfigured all SAP Solution Manager 7.0 Components for daily system monitoring, Early Watch and Service Level reporting. Installed and configured all Solution Manager Diagnostic agents for all Satellite systems. Deployed Introscope agents for all Java based systems in conjunction with Wily Scope enterprise Manager
• Executed all post tasks needed to run the complete technical verifications and adaptations of all ECC, BI and EP 7.0 Portal systems before handing systems over to the functional team pre-go live
• Implemented Secure Network Communication (SNC) communication using single-sign-on for all SAPGUI users and provided all requirements to enable SSO on all user desktops, Citrix logon station and those users logging on through VPN to the Network team pushing the modifications requirements to all SAP users. Provided network team with modified saplogon.ini file modifications, services file requirements and modified SAPGUI logon pad.
• Oracle 11g administration, which included Oracle patch installations, table space maintenance and analyzing any archiving issues using BR Utility tool
• Performed SAP Mobile 7.1 installations and configurations for the accessibility for those travelling overseas, within Canada and the United States of America
• Performed the installation and technical configuration of SAP ITS (internet transaction server) throughout the SAP ERP landscape. Allowing those users to access SAP ERP through web browsers. Provided ongoing support to users with connection and user authorization issues
• For on-going support of the SAP Portal landscape, developed and customized SAP Portal Java code using Netweaver Development Infrastructure (NWDI)/ Netweaver developer Studio (NWDS)
• Performed importing all Confidential user information from our local pay Legacy systems into SAP HR. During which we would eliminate the use of those systems and maintain SAP/ Confidential user information in SAP
• Installed and configured a brand-new SAP IDM system on a Windows 2008 environment. As part of the upgrade of the Windows 2003 environment, Quality Assurance and performance testing was needed before we could move to install IDM on the Upgraded Windows environment. Supported the live production IDM systems integrated with LDAP which included all SAP and non-SAP based systems
• Performed troubleshooting system performance issues through the use of OSS notes, system logs and job logs. Through the recommendations of OSS notes, fine tuning system performance would require changes to SAP profile parameters at the Operating System level

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Maintained all 3 SAP Portal systems on Windows 2003 servers, including applying any required hot fixes
• Experienced in implementing the Secure Network Communication (SNC) network between SAP ABAP and JAVA portal systems, using SSO and https encryption. Implementation of SNC required extensive parameter configuration, creating SSL certificates and trust between ABAP and JAVA systems. Performing import of signed certificates from third party signing authority.
• Implementation of SAP system Portal systems required table maintenance, oracle patches and oracle database configuration. Provided support with the SAP change management process in the ECC 6.0 (EHP1-3) environment within a Linux operating system environment
• As part of the SAP change management process included building and maintaining SAP Security and Authorization roles for all SAP functional and technical staff
• Maintained, configured and supported HR Windows 2003 servers as well as all MS SQL database requests, such as tablespace maintenance, refreshes and any backup issues
• Assisted in the design, installation, configuration and support of the ECC 6.0 environment to another hardware using a windows environment and Microsoft SQL Database. This landscape was used to compare hardware, license costs and maintenance expectations
• Provided support for the SAP CRM Environment for any technical issues specifically Communication problems with its backend systems, such as SAP ECC and SAP BW and any WebClient UI issues
• Installed and administered SAP Solution Manager 7.0 test environment to meet the needs of SAP Central User Management system migration of maintaining all SAP users
• Provided recommendations to SAP security issues analyzing and applying SAP notes directly related to those security issues
• The BI ABAP environment which also included JAVA required the use of export/import method to copy the BI system. The sapinst tool was used to create a migration CD, which was copied over to the target system and then imported. Due to the lack of completeness of the sapinst tool, it was required that manual modifications of the parameters within the configtool
• Helped maintained the SQL Database environment for Windows 2003 Servers, which included tablespace maintenance, backups and refreshes

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Supported the Travel Expense Management System ( Confidential ) project which included updates to latest support stacks for my SAP ERP 2005 environments also known as ECC 6.0
• Performed Security Profile Management for both ECC 6.0 (EHP1-3) and BW environments, which included role creations as well as modifications to the existing profiles and roles
• Ongoing support to the SAP security requests by business users by analyzing and applying any required SAP notes related to those security requests
• Performed the installation and configuration of the SAP ITS (internet transaction server) throughout the SAP ERP landscape. Allowing those users to access SAP ERP through web browsers. Provided ongoing support to users with connection and user authorization issues
• Analyzed requirements, planned, documented and tested a new disaster recovery plan for the ECC6.0 environment. The DR exercise was also used to present recommendations to higher management for Data guard and RSYNC within the Primary / Standby Database infrastructure
• Analyzed complex functional requirements to provide technical solution recommendations for improving and minimizing risks associated to SAP upgrades, compatibility of non-SAP applications for Confidential remote end users. Provided Estimates on time frame, resources and anything associated to memory or hardware needs
• Performed the Executed the installation and administration of the SAP Enterprise Portal environments that would enable the implementation of the future MSS (manager self-service) and ESS(employee self-service) functionality in support of the Confidential project.
• Planned and documented all project tasks for Confidential ’s upgrade of ECC 6.0 SPS15 (Support Packages Stack 15) (EHP1-3) implementation. This included performing all steps, updated emails to notify other sections of status or system outages as well performing the analysis for all SPAU and SPDD objects. Part of the upgrade project required to upgrade all Oracle databases from 9.2 to 10.2. Planned out costs based on resources and hardware
• Provided support with the SAP change management process in the ECC 6.0 (EHP1-3) environment.
• Support assistance with administration of SAP EP 7.0 environments. Ongoing support after Go-live with user security authorizations and Portal Content Directory Issues. The SAP environment was at ECC 6.0 (EHP1) at the time as well
• Provided better logon procedures by implementing single-sign-on between the SAP ABAP and SAP Enterprise Portal systems, which reduced the maintenance of SAP Security intervention with password requests
• Oracle administration, which included Oracle patch installations, table space maintenance and analyzing any archiving issues using BR Utility tool
• Maintained Archiving and backups through the BR Utility tool
• Supported the ABAP development environment and provided problem resolution where required
• Supported the EP 7.0 Portal environment on Windows 2003 for all end users including the Oracle database
• Installed, technical configured and administered SAP Content Server to accommodate the need to store particular documents electronically for all News broadcasters. Provided ongoing support for those users
• Assisted in the implementation of a full SAP Content Server 6.5 Landscape after successful testing in the SAP Content Sandbox system, which included the existing Sandbox system, followed by the installation of a Development, QA and Production System to complete the SAP Content Landscape
• Monitored Daily system activities of all the SAP ERP, BI and portal environments to ensure we meet the SLA
• Assisted in the architecture planning for the server and hardware sizing, configuration and design for the BW3.5 upgrade to BI 7.0
• Installed technically configured and administered a BW/BI sandbox system, in preparation for an upcoming SAP BW/BI Netweaver 7.0 upgrade. No sandbox system was available and providing test results for time lines and procedures for the upgrade needed to be performed through this test system
• Configured and maintained the upgrade of SAP Solutions Core Business processes within the Solution manager 7.0 Environment for the upgrade of BW3.0 to BI 7.0, from non-Unicode to Unicode conversion and the upgrade of the Oracle Database environment
• Led and organized certain critical tasks associated with the conversion of BI non-Unicode to Unicode. Helped in the planning of the BI conversion process with detailed project planning and executing critical tasks
• Executed all transports within the SAP ERP environments. (STMS)
• Implemented Enhanced Change and Transport System (CTS+) configuration throughout the SAP system Portal Landscapes
• Application of OSS notes to ECC 6.0, BI 7.0 and Solution manager 7.0 environments
• Provided the Novell Launch Application team detailed documentation on how to install the latest SAPGUI Patches on their corporate servers for the upcoming and future SAPGUI patch releases
• Participated in the implementation of Governance Risk and Compliance (GRC), coordinated any additional requirements for the Go-live pre-tasks
• Involved in the installation and configuration of NetWeaver Development Infrastructure (NWDI/NWDS) for the Java Based environment such as Portals, HCM and BI. This included development and customizing SAP Portal Java code
• Created a UNIX script that would help to pinpoint the problem area when the installation ran into errors that might be difficult to troubleshoot
• Helped implement OSS tools such as Open View. Users had issues viewing documents with the old 5.1 version. Version 9.5 was required to view documents properly
• Installed, technically configured and administered SAP Solution Manager 3.2; which included installing, configuring and customizing 3rd party tool called Enterprise Wilyscope Manager with Solution Manager Diagnostics. The collaboration of SAP and Wily provides the ability to monitor Java based systems with graphs and charts, installed and configured all Wilyscope agents for all SAP satellite systems to be monitored by Solution Manager’s Diagnostic Enterprise Manager. Estimated costs based on resources and hardware required for the upgrade
• Performed the implementation of SAP Maintenance Optimizer in the Solution Manager system to enable the download and application of OSS notes in a SAP environment
• Participated and performed the migration of the Solution manager 7.0 systems from a LINUX 32-bit OS to a 64-bit OS
• Implemented the latest Kernel patches (111 to 147) during the Upgrade of ECC 6.0 SPS9 to SPS15 (EHP1-3)
• Managed and provided update statuses on Windows 2000 servers, which provided the financial group the ability to view online financial reports. Maintained, supported, and configured all active directory services for those servers
• Mentored and trained the junior Programmer to fulfill the junior SAP Basis role, through the use of documentation, demonstrations and follow through with specific tasks

Confidential

ERP Technical Analyst / Senior SAP BASIS Analyst Consultant

Responsibilities:

• Installed, technically configured and administered SAP Solution Manager 3.2; which included installing, configuring and customizing 3rd party tool called Enterprise Wilyscope Manager with Solution Manager Diagnostics. The collaboration of SAP and Wily provided the ability to monitor Java based systems with graphs and charts, installed and configured all Wilyscope agents for all SAP satellite systems to be monitored by Solution Manager’s Diagnostic Enterprise Manager. Estimated costs based on resources and hardware required for the upgrade
• Assisted in Building and maintaining all SAP Security Roles and Authorizations in the SAP ECC 6.0 system for all users in SAP requiring authorizations and access to the PeopleSoft Portals
• Provided a proof of concept to convert all Business Processes and Change Management Processes to SAP Solution Manager 7.0 Charm. Provided required timelines and the training involved to convert all Change Request business requirements within Confidential
• Performed Security Profile Management for both ECC 6.0 (EHP1-3) and BW environments, which included role creations as well as modifications to the existing profiles and roles
• Analyzed complex functional requirements to provide technical solution recommendations for improving and minimizing risks associated to SAP upgrades, compatibility of non-SAP applications for Confidential remote end users. Provided Estimates on time frame, resources and anything associated to memory or hardware needs
• For on-going support of the SAP Portal landscape, developed and customized SAP Portal Java code using Netweaver Development Infrastructure (NWDI)/ Netweaver developer Studio (NWDS)
• Provided better logon procedures by implementing single-sign-on between the SAP Business Warehouse and SAP BI JAVA systems, which reduced the maintenance of SAP Security intervention with password requests in a Oracle Database environment on a Linux operating system landscape
• Integrated SAP workflow with SAP Enterprise Portal using Universal Work List (UWL) by designing and assisted in the configuration of Enterprise portal 7.4 UWL interface. Provided support integrating SAP workflow with the Enterprise Portal using the UWL
• Performed importing all Confidential user information from our local pay Legacy systems into SAP HR. During which we would eliminate the use of those systems and maintain SAP/ Confidential user information in SAP
• Was responsible for applying fixes to problems that were identified through user activities and fault finding
• Helped maintained the SQL Database environment for Windows 2003 Servers, which included tablespace maintenance, backups and refreshes
• Installed and configured the SAP ITS (internet transaction server) configuration throughout the SAP ERP landscape. Allowing those users to access SAP ERP through web browsers. Provided ongoing support to users with connection and user authorization issues
• Investigated short dumps; investigated table locks and prepared analysis of table deadlock problems from a data integrity perspective
• In preparation for the Confidential (Travel Management) project, the Solution Manager Environment was required to be upgraded from 3.2 to 4.0. Led and coordinated all steps for the upgrade including the configuration of the Maintenance Optimizer for importing SAP Support Packages. Worked with the Confidential group to complete the Project timelines, resources involved and any scheduling issues during the Travel Management go-live weekend

Confidential

ERP Technical Analyst / Senior SAP BASIS Administrator

Responsibilities:

• Maintained, configured and supported HR Windows 2003 servers as well as all MS SQL database requests, such as tablespace maintenance, refreshes and any backup issues
• Tested and configured for future upgrade of SAPGUI to be rolled out in the fall 2007
• Troubleshoot SAP help desk requests throughout Confidential
• Tested SAP Enterprise Portals for upcoming upgrade slated for summer 2007
• Involved in troubleshooting problems with errors in SAP programs and customized ABAP programs; performed detailed analysis of data completed, relevant OSS notes, system logs, job logs and creating OSS messages
• Experience implementing SAP Strategic Management (SSM) to understand the business issues of the industry and offer better value proposition of the Organization. Using Industry missions and vision statements, Strategy Maps, and Dashboards to better position the organization in the long run. Providing Key Performance Indicators (KPIs) will show outcome with better results.
• Performed regular updates for all Basis and ABAP Support Pack components
• Performed the installation and configuration of the SAP ITS (internet transaction server) throughout the SAP ERP landscape. Allowing those users to access SAP ERP through web browsers. Provided ongoing support to users with connection and user authorization issues
• Used a Virtual (VM) SAP Sandbox environment to create a parallel system landscape design to support the current SAP R/3 Enterprise 4.7 and future Unicode SAP ECC 6.0 environments as well as possible future hardware migration
• Helped implement ADS on a Windows 2000 server, which was to be used as a test environment for upcoming upgrade of Windows server 2005
• Imported all change requests in the SAP R/3 environments using STMS (Transport Management System)
• Helped configure and change their SAP client landscape design within the TMS structure from single systems to using transport groups for an improved ease of transport to systems with many clients