SAP Subject Matter Expert Resume

SUMMARY:

Operations & Supply Chain Management with an IT concentration; interested in an operations & supply chain management position that highly focuses on innovative technological solutions centered around Six Sigma/Lean methodology in a warehouse/manufacturing environment, where I can leverage my education & experience to become an invaluable asset for the organization while instilling successful management practices, procedures and projects centered around cutting unnecessary costs/waste within the organization and their processes.

SOFTWARE SKILLS:

Microsoft Office: Certified by Microsoft in the following programs - Access, Excel, Outlook, PowerPoint, Project, SharePoint, Visio & Word.

SQL: (Standard Query Language), VBA (macros/queries), Pivot Tables, Formulas/Functions, Defining KPIs, Graphs/Charts, Work-Breakdown Structures (WBS), Process Flow Diagrams, & Database creation, management, and maintenance.

SAP: highly proficient & skilled in using/trouble-shooting, along with configuring multiple platforms/modules in SAP SD/LE (WM, IM, MM, YM, QM, BW/BI modules) for day-to-day operations and other Six Sigma/Lean applications within the software (TQM).

WM & ERP Systems: SAP (several modules), Manhattan Associates (WMS) - PkMS, AS400, MDCS, and BizTrack.

Six Sigma & Lean Methodology: strong understanding and highly skilled with implementing and changing an organization’s culture in terms of cutting costs/eliminating waste and implementing value-added processes through continuous improvement projects and exercises.

EXPERIENCE:

Confidential

SAP Subject Matter Expert

Responsibilities:

Served on the project - team for designing, testing, training, and implementing a new warehouse management operating system (SAP) while simultaneously working with Operations/Supply Chain departments on a day-to-day basis.
Strategically developed and designed all processes (operationally & systematically) based on the overall design/structure of the warehouse and customer/business requirements for the specified industry.
Developed all Standard Operating Procedures (SOPs) for the new system (SAP WM), while simultaneously creating and instructing a training program for all warehouse associates and users.
Performed all UAT/UIT testing for all processes & SAP transactions for the new operating SAP-WM system (Inbound & Outbound)
Served as a ‘change’ agent and instilled Six Sigma & Lean principles/methodology in the organization’s culture/strategy in handling day-to-day operations in the most efficient and effective manner.
Researched and resolved all systematic issues/discrepancies in SAP for the following departments (Operations/Distribution, Supply Chain, IT, Quality) which effectively drove overall productivity levels to an all-time high and led to record-breaking earnings & savings ($) for the organization.

Confidential

PkMS Super-User/On-site Systems Engineer

Responsibilities:

Highest sales for month of December 2016 for Distribution/Transportation Dept.; set a new company record by shipping out 92.88 million ($) for the consumer and commercial products segment.
Conducted root cause investigations & analysis to determine the source of communication errors among all departments (Inbound, Outbound, Production, & Quality), their systems, the inventory discrepancies, and ultimately communicating all findings to the appropriate parties & departments to increase efficiency/effectiveness/and performance-levels.
Set multiple company records for troubleshooting and solving major system & communication problems in regards mainly to unexpected system failures which were essential to running the day-to-day operations.

Confidential

Assistant Purchasing & IT Director

Responsibilities:

Saved approximately $8,000 - $10,000 by re-configuring their processes and reduced inventory (carrying costs) by adding an extreme value added process.
Created purchase orders through the most economical/efficient supplier in regards to product lead times, project due dates and appropriate planning/forecasting.
Designed a logistical Excel-based spreadsheet with written SQL code that linked various data/figures/information from different sources (external & internal) that solved the company’s dilemma in tracking their main commodity - lumber (boards, dimensional & sheet goods). This eliminated deficiencies and ultimately increased productivity and reduced unnecessary costs & time.
Changed various aspects of the system to eliminate possible legal lawsuits against the company while also handling day-to-day issues/problems users experienced with the ERP system.

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