Salesforce Builder/Admin Resume

SUMMARY:

Over 15 years of IT experience that includes 4+ years’ experience in Salesforce.com CRM Platform
Salesforce Certified force.com App Builder and Certified Salesforce Admin.
Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
Experience in implementing Validation Rules, Assignment Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
Have extensive experience in implementation of Custom Objects, Custom Tabs and Role based Page Layouts and Record Types.
Experience in lead case management (Web - to-Lead, Email-to-Case).
Expertise in creating Profiles, Roles, Users, Tasks and actions.
Implemented Security and sharing rules at Object, Field and Record levels for different users in the organization.
Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Created various profiles and configured the permissions based on the organizational hierarchy.
Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize the application according to the functional needs.
Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility.
Provided on-going salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.
Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Builder/Admin

Responsibilities:

Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
Experience in implementing Validation Rules, Assignment Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
Have extensive experience in implementation of Custom Objects, Custom Tabs and Role based Page Layouts and Record Types.
Experience in lead case management (Web - to-Lead, Email-to-Case).
Expertise in creating Profiles, Roles, Users, Tasks and actions.
Implemented Security and sharing rules at Object, Field and Record levels for different users in the organization.
Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Created various profiles and configured the permissions based on the organizational hierarchy.
Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize the application according to the functional needs.
Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility.
Provided on-going salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.

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