SUMMARY:

• Over 10+ Years of experience in IT and having 9+ years of experience in Sap Basis Administration and security consultant.
• Expert in SAP installation, BASIS support, SAP Upgrades, system refreshes and maintenance activities
• Experienced in Production Support and Maintenance of database Systems in SAP ECC, SAP R/3 environment as a SAP BASIS consultant
• SAP system administration: ECC, SNC, CRM, BI, PI, APO, BPC,
• Upgrades - Solution Manager Upgrade, kernel, JAVA support patches via JSPM support patches via SPAM and SUM.
• Installation - installed ABAP+JAVA systems, high availability systems installations
• Export / Import - Performed Exports and Imports on oracle, DB2 and HANA
• Worked on SOX complains to make sure systems are at market standards.
• SAP HANA DB Backup and Recovery using Studio
• Solution Manager Upgrade from 7.1 to 7.2
• HANA - Installation, upgradation, Alert configuration, triggering backup, restoration & Security
• Migration - DB2 Database to HANA Database - Classic Migration via SWPM
• Proficient Support pack upgrades on ABAP stack and Java stack
• Performed refresh in ECC, BW & CRM
• Responsible for the Support and Performance Monitoring of SAP ERP, BI, CRM, APO, BPC and HANA Systems.
• Responsible for License Management for all the Systems within the landscape.
• Have good knowledge in configuring Transport Management System (STMS) for different transport requirements like single system, dual system and three system scenarios.
• Performed SAP System upgrades, Kernel Upgrades.
• Support pack upgrade using - JSPM (JAVA), SPAM, SAINT, SWPM, dual stack split, OSS note implementation for updating systems.
• Partner with key stakeholders in Operations and Engineering to advance toward the established future vision blueprint
• Actively implemented various SNOTES for issue fixes and performance improvements.
• Analyzing EWA’s and Implementing relevant Security notes and parameters updates.
• Performed System Copy, Client Copy and Backup & Restore procedures as part of regular Business Continuity
• Have experience in user, roles, profiles and spool administration.
• Strong practical knowledge in sizing of SAP HANA, Memory management.
• Used Traces to check and resolve HANA Start-up Issues (space and Memory).
• Involved in SAP HANA monitoring and troubleshooting.
• Monitoring and administration of SAP HANA Databases using Solution Manager and DBA cockpit
• Performed all system refresh activities including source system database backup and restore on target sys-tem with the modified control file and performed all post refresh activities.
• Expertise in SAP R/3, BW(with splitting JAVA system), ECC Homogeneous System Copies of oracle and DB2
• Knowledge on conversion of Non-Unicode to Unicode
• SAML setup configuration
• Working with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations.
• Experience in working on Disaster Recovery
• Web service configuration through SOAMANAGER.

AREAS OF EXPERTISE:

• Installation
• DB Migration
• Refresh on DB2, Oracle and HANA.
• Homogeneous system copy.
• Heterogeneous system copy.
• DB Export and Import.
• Solution Manager Upgrade
• Oracle upgrade.
• Language installation.
• Kernel Upgrade.
• Performance Tuning.
• Batch job-Management
• SAP TMS configuration and monitoring
• Support package implementation through SPAM and SUM.
• SPAM Update.
• Add-on installation.
• OSS Notes implementation.
• Control-M & Redwood - For batch job scheduling & monitoring.
• User Administration
• Client administration and maintenance.
• Printer Management.
• Transports through STMS & CHARM

TECHNICAL SKILLS:

ERP: ECC6.0, ECC5.0, 4.7, 4.6C, SNC, PI

Operating Systems: Windows 2000, HP-UX, AIX

Databases: Oracle 11g, 10g & 9i, DB2, HANA

Tools: Control-M, Redwood (CPS), Maximo, Remedy (BMC) & Drive IT

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

Sr. SAP Basis & security consultant

Responsibilities:

• Controls - Working on 6 box controls specific to Confidential
• Monitoring and Administration of entire landscape.
• SNOTE implementation
• Installation - Installed and configured SAP systems, Language
• HANA - Installation, upgradation, Alert configuration, triggering backup, restoration
• Upgrades - kernel, JAVA support patches via JSPM support patches via spam and sum.
• Refresh - Homogeneous and heterogeneous on oracle and DB2(ECC, BW& CRM)
• Monitoring and Administration of entire landscape.
• SNOTE implementation
• Working on SOX complains and also working on security vulnerabilities.
• User Management - User creation, user deletion, role creation, roles assigning, ABAP Security auditing
• Working with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations.
• Working with Functional and Development teams on performance issues in ABAP and JAVA stack systems.
• Analyzing and resolving issues as part of cut-over activities etc.
• Analyzing the latest release from SAP and suggesting the same to customer.
• Worked with team for development of security design document, creation of new roles, modification of existing roles, resolution of security-related issues, coordination with analyst and Basis team members

Environment: SAP ECC, BW, Windows, Oracle, HP UX, HANA

Confidential

Sr. SAP Basis consultant

Responsibilities:

• Installation - Installed and configured SAP systems, Language
• HANA - Installation, upgradation, Alert configuration, triggering backup, restoration
• Upgrades - kernel, JAVA support patches via JSPM support patches via spam and sum.
• Refresh - Homogeneous and heterogeneous on oracle and DB2(ECC, BW& CRM)
• Monitoring and Administration of entire landscape.
• SNOTE implementation
• Working on SOX complains and also working on security vulnerabilities.
• User Management - User creation, user deletion, role creation, roles assigning, ABAP Security auditing
• SAP Solution Manager Setup - System Preparation, Basic Configuration, Technical Monitoring.
• Early Watch Alert analysis and implementation of EWA recommendations.
• Work with Functional and Development teams on performance issues.
• Work with Infrastructure teams on Network / System availability.
• Analyzing and resolving issues as part of cut-over activities etc.
• Client Administration including - Local, Client Export and Import
• Applying OSS Notes to the systems downloading from OSS as per instruction or where ever applicable.
• Space reclaiming - analyzing tables and performing extensive tasks such as Reorganization of table, table spaces and creating indexes.
• Working with Functional and Development teams on performance issues in ABAP and JAVA stack systems.
• Analyzing the latest release from SAP and suggesting the same to customer.
• Reduction of incidents to increase productivity
• Familiar with service management (Incident management, Change Management & Problem Management)

Environment: SAP ECC, BW, Windows, Oracle, HP UX, HANA

Confidential

SAP Basis Consultant

Responsibilities:

• Trained by SAP on HANA installation and monitoring
• Working on SOX complains to make sure systems are at market standards.
• Managing 24/7 Operations which includes Monitoring Project Scope / risks to identify potential problems and pro-actively identifying solutions to address them in advance.
• Involved in employee selection, career development, succession planning and periodic training.
• Develop, maintain, and document standard operating procedures, including backup/recovery, system error detection procedures, database reorganization, and SAP background job scheduling
• Work effectively in a team environment, providing knowledge transfer as needed.
• Migration - DB2 to HANA
• Installation - Web Dispatcher, Single stack and duel stack, Java Patches and Add-on’s, HANA
• Upgrades - kernel, support patches via spam and sum, HANA upgrade, Solution Manager Upgrade from 7.1 to 7.2
• Refresh - Homogeneous and heterogeneous on oracle, DB2 and HANA
• Export - DB Export and import.
• Troubleshooting - ABAP, Java and Database, spools and short dumps
• Preparing RCA's for critical incidents.
• EWA - Analyzing reports and providing the suggestions and recommendations to customer.
• Working on L3 issues in live environments.
• Client maintenance / Administration.
• Involved in the Production Support / live environment.
• Creating and testing the RFC destinations
• Partner with key stakeholders in Operations and Engineering to advance toward the established future vision blueprint
• Maintain monitor and Troubleshooting backups across the landscape.
• Oracle parameter changes as per the recommendations of SAP through BR*Tools
• Maintain monitor and troubleshoot of on-line and off-line backups.
• As a part of regular monitoring whenever there is a critical issue in the system will raise pro-active ticket and work on it.

Confidential

SAP Basis Consultant.

Responsibilities:

• Trained by SAP on HANA installation and monitoring
• Working on SOX complains to make sure systems are at market standards.
• Managing 24/7 Operations which includes Monitoring Project Scope / risks to identify potential problems and pro-actively identifying solutions to address them in advance.
• Involved in employee selection, career development, succession planning and periodic training.
• Develop, maintain, and document standard operating procedures, including backup/recovery, system error detection procedures, database reorganization, and SAP background job scheduling
• Work effectively in a team environment, providing knowledge transfer as needed.
• Installation - Web Dispatcher, Single stack and duel stack, Java Patches and Add-on’s
• Upgrades - kernel, support patches via spam and sum, Solution Manager Upgrade from 7.1 to 7.2
• Refresh - Homogeneous and heterogeneous on oracle and DB2 (ECC, BW& CRM)
• Export - DB Export and import.
• Troubleshooting - ABAP, Java and Database, spools and short dumps
• Preparing RCA's for critical incidents.
• EWA - Analyzing reports and providing the suggestions and recommendations to customer.
• Working on L3 issues in live environments.
• Client maintenance / Administration.
• Involved in the Production Support / live environment.
• Creating and testing the RFC destinations
• Maintain monitor and Troubleshooting backups across the landscape.
• Oracle parameter changes as per the recommendations of SAP through BR*Tools
• Maintain monitor and troubleshoot of on-line and off-line backups.
• As a part of regular monitoring whenever there is a critical issue in the system will raise pro-active ticket and work on it.
• Reduction of incidents to increase productivity
• Familiar with service management (Incident management, Change Management & Problem Management)

Environment: SAP ECC 5.0, BW, CRM, 10g, Confidential -AIX, HANA

Confidential

SAP Basis Consultant

Responsibilities:

• Managing the shift as a shift lead and delivering to business with in SLA
• Work effectively in a team environment, providing knowledge transfer as needed.
• Homogeneous system copy.
• Working on L3 issues in live environments.
• Add-on installation.
• Monitoring cluster Administration.
• Monitoring ABAP & Java system for fine tuning
• Client maintenance / Administration.
• Monitoring and resolving performance Issues.
• Resolving the issues with in service level agreement (SLA).
• Kernel upgrades across the landscape
• Involved in the Production Support / live environment.
• Creating and testing the RFC destinations
• Maintain monitor and Troubleshooting backups across the landscape.
• Oracle parameter changes as per the recommendations of SAP through BR*Tools
• Maintain monitor and troubleshoot of on-line and off-line backups.
• As a part of regular monitoring whenever there is a critical issue in the system will raise pro-active ticket and work on it.
• Analyzing early watch reports and starting the failed SMD agents.
• Database performance tuning.
• Spool administration and troubleshooting printer issues.
• Monitor short dumps and system logs for analyzing performance issues.
• Scheduling jobs in background to clean up spool request.
• Client maintenance / Administration.
• Installation SAP Business Objects BI

Environment: SAP ECC 5.0, BW, CRM, 10g, Confidential -AIX

Confidential

SAP Basis Consultant

Responsibilities:

• Work effectively in a team environment, providing knowledge transfer as needed.
• Helping team on issues and resolving with in SLA
• Homogeneous system copy.
• Monitoring ABAP & Java system for fine tuning
• Client maintenance / Administration.
• Monitoring and resolving performance Issues.
• Resolving the issues with in service level agreement (SLA).
• Kernel upgrades across the landscape
• Involved in the Production Support.
• Creating and testing the RFC destinations
• Maintain monitor and Troubleshooting backups across the landscape.
• Oracle parameter changes as per the recommendations of SAP through BR*Tools
• Maintain monitor and troubleshoot of on-line and off-line backups.
• As a part of regular monitoring whenever there is a critical issue in the system will raise pro-active ticket and work on it.
• Analyzing early-watch reports and starting the failed SMD agents.
• Database performance tuning.
• Spool administration and troubleshooting printer issues.
• Monitor short dumps and system logs for analyzing performance issues.
• Scheduled jobs in background to clean up spool request.
• Monitoring BIA blade serves in BI systems and starting / stopping of blade servers.
• Monitoring APO systems
• Monitoring live cache in APO
• Live Cache installation
• Stopping / starting of live cache in APO systems for scheduled outage.
• Clearing log backup in APO systems
• Changing live cache parameters in APO systems.
• Monitoring RFC connections of Ascential server in BW systems.
• Monitoring DSEngine in BW systems.
• Monitoring BODI server and creating local and central repositories.
• Profile Maintenance: adding / changing the profile parameters for instance profile. Activate and check.
• Responsible for populating daily hourly statistics, performance statistics and updating the customer.
• Printer Configuration.
• Performing parameters change on SAP level and Database level.
• Tablespace Administration and Index Re-building using BR*Tools
• Index compression using BR*Tools.
• Knowledge on installing schedulers in CPS.
• Adding new instance and client in CPS.
• Creating new jobs and scheduling with required time zones.
• Job log analysis and troubleshooting on cancelled jobs.
• Maintaining of new time window and submit frame as per client requirements.
• Starting / stopping of schedulers and RFC agents in CPS (Redwood) for scheduled outages.
• Holding and realizing job queues in CPS(Redwood)

Environment: SAP ECC 5.0, BW, CRM, Sol Man, Oracle 10g, Confidential -AIX, Redwood.

Confidential

SAP Basis Certified Consultant

Responsibilities:

• Applying the Latest Kernel Patches, Support Packs & SPAM/SAINT Up-date.
• Performing DB refresh
• Performing client copies
• Involved in Production Support.
• Printer Configuration
• Client Administration including Local Client Copy, Remote Client Copy, Client Export and Client Import.
• STMS Route configuration in the landscape and request for Exports & Imports and trouble shooting in the transport management system.
• Instance Profile activation and parameter changing, work process calculation and configuration using the Profile maintenance
• Extending Table space size by using BRTOOLS
• Performance Tuning and Memory Management of SAP System
• Monitoring Tools, System Logs, Work Process Overview, Lock Entries, Update Errors
• Spool administration and troubleshooting printer issues.
• Tablespace Administration using SAPDBA and BR*Tools.
• Tablespace Administration and Index Re-building using BR*Tools
• Work effectively in a team environment, providing knowledge transfer as needed.
• Monitoring ABAP & Java system for fine tuning
• Control-M administration:
• Scheduling and monitoring jobs through Control-M
• Job log analysis and troubleshooting on cancelled jobs.
• Holding and realizing the job queues as per scheduled outage.

Environment: ECC6, PI, BW, BI, SRM, EP, CRM, Oracle, HP-UX, Control-M