SAP Basis Administrator Resume San Antonio, TX - Hire IT People

PROFESSIONAL SUMMARY:

Confidential veteran with an active Secret Security Clearance and Interim Top Secret clearance. Six years of IT experience both real - world and in a college environment over a wide range of technologies from VPN troubleshooting to computer programming.

SKILL:

Computer and Network Security
Local Area Network Technologies
Management Information Systems
Relational Databases with MS Access
Database Driven Web Applications Using PHP & MySQL
Web Page, Site Design and Advanced Scripting
Enterprise Data Exchange Using XML
Systems Analysis and Design
Telecommunications
Adapts to change
Attention to detail
Passion for customer satisfaction
Conflict resolution techniques results oriented
Web Development Using JavaScript

WORK HISTORY:

Confidential, San Antonio, TX

SAP Basis Administrator

Responsibilities:

Support Pack and Kernel upgrades, functional, performance and security testing.
Build/Install/Configure SAP applications in different environments.
Monitor SAP system while resolving issues with architecture services and interface development.
Provide BASIS administration for systems, including monitoring the sustainment and BASIS Build Inboxes
Provides support for the Business Objects applications.
Primary point of contact to backfill changes made in the production environment into the development and test environments.
Monitored Enterprise applications and associated components to perform daily/special checks and tests.
Supported implementation of additions and changes to user environment.
Provided and perform application performance measurement and reporting.
Analyze, design, code and test multiple components of application code across one or more clients.
Work with Application Architects/Business Process Architects/Specialists and other System Specialists to gather and interpret user/system requirements into design specifications.
Develop system specifications and interfaces for complex components; design and code applications to functional and technical programming standards.
Executed Required Tests (Unit, System, Functional, Interface, Regression, Performance and Integration.
Performed technical upgrades for all Portal components to support new developments as required.
Updated documentation to support technical requirements and changes.

Support Analyst

Confidential, Creve Coeur, MO

Responsibilities:

Assisted with the implementation and support of Office 365.
The Service Desk SharePoint and SAP admin for all related issues/inquiries.
Demonstrate working knowledge of current technologies to support various platforms and applications spanning VPN, Outlook, Cisco, Mobile Platforms, Active Directory, LAN and WAN.
Analyze network issues and assist end-users to provide IT support for organization in a remote environment.
Documented and tracked all tickets using the Remedy ticketing system
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.

Support Technician

Confidential, Maryland Heights, MO

Responsibilities:

Repair cables, maintain equipment and analyze malfunctions with oscilloscopes, network testers, computers, and meter line testers to locate, diagnose, and ascertain repairs needed.
Make programming changes to customers POS workstation layout, HTML coding, SonicWALL properties, Active Directory, Cisco routers and overall database management while maintaining appropriate communication with the client to ensure that all standards and requests are met.
Provide support for multiple software applications, servers, and overall systems either remotely and on-site.

Service Writer

Confidential, Fenton, MO

Responsibilities:

Responsible for writing repair orders and ordering parts for over 3,000 restaurant locations.
Communicate with technicians and customers to accurately create site revisits when the original scope of work is not complete.
Evaluate break-fix work orders to determine the proper equipment and or technician to deploy to a work site.

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Sap Basis Administrator Resume

San Antonio, TX

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