SUMMARY:

• Around Eleven Plus years of IT experience and over Eleven years as SAP functional consultant in SAP R/3 Sales & Distribution (SD), LES Module, Order to Cash (OTC) and its Integration with other SCM Modules
• Involved in all phases of ASAP Methodology like Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live and Production Support with 4 full cycle implementations experience.
• Experience in the configuration and IMG settings, Design and Development of Multiple SAP Functional Modules and its business process, Gathering Business requirements and Design, Development of functional specifications for RICEF and Interfaces Design for Inbound and Outbound transactions include testing.
• Involved in full cycle implementations of SAP R/3 system using ASAP methodology Clients dealing with Industrial Sales, Consumer electronics, Wholesale, Retail sales
• Experience in SAP Sales Cycle, Pricing, Billing, Shipping, Delivery, Transportation, Credit Management with integration experience into FI/CO, MM, and PP modules
• Proficiency in Order Management/OTC, Sales Documents, Item Categories, Schedule Line Categories, Availability Check, Material Listing/Exclusions, Copy Controls, VOFM Routines, ATP, Pricing Procedures, Delivery and Billing Documents, Output Determination, Smart Forms, Account Assignment, Customer master Data, Third party order Processing and Intercompany business process.
• Worked on logistics execution module, which include Transportation Planning, Route, shipping point, Price, Storage Location and Tax Determinations etc., and Account determination, which include posting of different elements of pricing condition posted in to various Finance Accounts.
• Cross - functional Integration of SD with Logistics execution (LE), Materials Management (MM), Finance (FI), Production Planning (PP) and Controlling (CO).
• Worked on Standard Tools for reports like Sales information Systems (SIS)/ Logistic Information System (LIS).
• Extensively interacted with ABAP Programmers to develop custom solutions to satisfy business requirements
• Working knowledge in SAP ABAP, EDI/IDOC, data migration (BDCs) and BAPIs.
• Conducting interactive workshops in end user training and documentation. Has excellent skills in compiling documentation for training the users with various requirement levels in understanding the system functions & training them

PROFESSIONAL EXPERIENCE:

Confidential, ISSAQUAH, WA

SAP SD OTC Functional Consultant

Environment: SAP ECC 6.0 Support/Enhancement

• As a senior member of the SAP Operations and Service Engineering teams, was responsible for supporting a broad spectrum of enterprise business processes that use SAP supply chain processes.
• Routinely involved in troubleshooting and analyzing complex problems quickly
• Responsible for Service Design Engineering of SAP Sales and Distribution solutions, reworking of existing applications and processes and designing of new applications and processes for optimized Operations.
• Business Requirements Planning - Contributed to requirements reviews for solutions which resulted in alignment between multiple programs and services
• Service Architecture - Applied appropriate standards, principles, guidelines, patterns and artifacts of architecture, which results in standard and quality systems
• Service / System Design - Designed service specifications that meet business requirements by analyzing solution priorities and service or system processes
• Design Reviews - Conducted design reviews and ensured that application designs adhere to architecture standards, overall roadmap, and meet customer requirements
• Delivered excellent service and support to internal customers and partners.
• Responsible for monitoring progress against service level agreements, ensuring each reported problems are resolved in a timely manner, tracked according to standards, and escalated problems are resolved as appropriate.
• Problem Analysis and troubleshooting - Solving high complexity issues, and communicating problem resolution and additional information to management, executive leadership, customer groups, project teams and other IT support groups.
• Made significant contributions to knowledge management database, managed specific initiatives designed to enhance the SAP system and increase system supportability and performance.
• Identified issues and drove enhancements for data volume related and operational change requests
• Facilitated post mortem discussions, performed root cause analysis and problem resolution with excellent focus on customer service
• Routinely involved in preparing Functional Specifications, Failure Mode Effect Analysis (FMEA), Service Requirement documents
• Provided SIT and UAT support - MTP, Test Case reviews, deployment and bug fixes
• Provided elevated Level 4 support to various business processes (OTC, EDI/Idocs etc.) in production system and Identified bugs, provided work-arounds and resolution for various issues
• Deployment Activities - Change/Transport Request reviews, Dry Runs, Production deployment, cutover activities/manual configs, validations and support

Confidential, Shelton, CT

SAP SD OTC Functional Lead Consultant

Environment: SAP ECC 6.0 Support/Enhancement

• Planning and implementation of SAP Projects covering Requirements Gathering, Gap analysis, Design, preparation of Functional specifications, development and testing.
• Preparation of Plan for different phases of the projects like development, unit testing, system integration testing, user acceptance testing and go-live cutover activities
• Manage changes to Requirements and any escalations
• Worked on SAP Ryder Project to enable Ryder as Logistics Provider, Order fulfillment activities and the interfaces to be handled through Ryder for Confidential
• Worked on the Configuration for Plant, Shipping Point, Shipping Point Determination, Loading Group, Storage Location, Storage Location determination, Condition Maintenance for Output Types, VOFM Routines
• Worked with Logistics Provider Ryder as part of Mapping specs exercise
• Working knowledge on the Tax Interface (Tax ware) and its integration with SAP
• Support of Custom PB smart postage application in SAP and different interfaces linked to it
• Worked on integration issues related to PB smart postage Web Application and its interfaces
• Support of bug fixes and issues reported
• Coordination between Onsite and Offshore team. Managing offshore team
• Planning daily, weekly, monthly activities, co-ordination and implementation

Confidential, Duncan, SC

SAP SD OTC Functional Consultant

Environment: SAP ECC 6.0 Implémentation

• Responsible for providing the best solution for the gaps identified in OTC and LE functional areas.
• Responsible for getting the approval from SAC SME for the functional specifications prepared.
• Responsible for explaining the functional solution to the Technical team to design efficient solution.
• Configured pricing procedures through condition tables, condition type, access sequences, condition records for automatic pricing during sales order processing and the billing stages.
• Created condition records using validity periods, pricing scales, upper & lower limits and reference conditions.
• Worked on Promotions in order to accommodate the business requirements
• Worked on Returnable Packaging process to align the process in SAP according to the process in Legacy system
• Application development and Unit testing
• Integration and system testing
• Responsible for providing necessary support to SAC business users during User Acceptance testing.
• Accountable for documentation of solutions provided in OTC and LE functional areas.

Confidential, LEXINGTON, KY

SAP SD/LES OTC Functional Lead Consultant

Environment: SAP ECC 6.0 Support/Enhancement

• Participated in the identification of process improvement opportunities, provide input and recommendations and assist with implementation of solutions.
• Acted as a liaison between the numerous IT departments both internal and external that interface data to/from and within SAP
• Created functional specifications as needed for new developments or enhancements.
• Configured standard automatic functions during Sales Order Processing like Pricing, Availability Check, Delivery schedule, Credit Check, Route and Route schedule.
• Analyzed the external sales booking Software tool ‘Sales Force’ and configured Contracts in SAP that will receive the Order information from Sales Force. Coordinated for interface programs.
• Designed and prepared functional specs for some custom reports like Confidential Interco Report, Confidential Material Extract Report etc.
• Worked on the various interfaces (Siebel, 3PL systems, Web methods, GXS server, Sales force etc) related to the Order processing, delivery processing, picking, packing and Goods issue functions
• Worked on GWOS Portal integration of Confidential ’s website with SAP which details about the various statuses of the Order to the customer along with Tracking Information
• Working experience on the EDI X12 transactions 940, 945, 856, 850, 860 and 204.
• Worked on Printing & Output communications including EDI/fax/email/printout and worked on VOFM Routines
• Experience on cross company/intra company stock transport orders (STO) from plant to plant with delivery and billing
• Developed test conditions and expected results based on the user or system requirements.
• Worked directly with key business stakeholders to facilitate resolution of issues
• Worked on interfaces using EDI to link the SAP shipment process which involves the Shipment creation, Shipment change functionality using idocs in SAP
• Addressed and handled company specific issues in Order to Cash (OTC) of sales and distribution module and cross-functional applications

Confidential, Alpharetta, GA

SAP SD/LES Functional Lead Consultant

Environment: SAP ECC 6.0 Implementation.

• Involved in the Design and business Blueprint resulting in gathering the business requirement for the Logistics Process.
• Configured the Business process and requirements gathering, Development and Design analysis of functional specifications for RICEF.
• Worked on Output types for order confirmations, delivery notes, invoices, and shipping notifications and set up of Output determination & Incompletion procedures.
• Configured and IMG settings for Logistic Execution which include Transportation Scheduling and the determination for Route, Storage Location, shipping point, Output.
• Worked on inbound and outbound parameters in configuring partner profiles for EDI interface.
• Configured Sales document types, Delivery types, Item Categories and Schedule Line Categories as per the Business Requirements.
• Defined new movement types as per the client requirement
• Set up blocks for document types from being processed
• Configured new text types and text determination procedure with access sequences and assigned them to the respective sales documents
• Cross-Application Business Processes in SD and MM containing Third party order processing (drop-ship), Cross-company code sales, Sub contracting and Stock transfer within a company code
• Worked on the EDI Implementation guides and the mapping specs for the EDI 940, 850, 810, 945I, 856
• Worked on the configuration of the production planning like production scheduling profile, order type dependent parameters, order confirmation parameters, work centers, routing, production versions, production order types, scheduling parameters etc.
• Worked extensively with the developer to create new function module for the inbound processing of the ASN received from the external Logistics service provider(Ryder)
• Created new workflow for the error handling and reprocessing of the Idocs and routing it to the appropriate organization unit
• Created new partner profile including inbound and outbound parameters and also defined ports
• Post implementation support and Troubleshooting in day-to-day activities
• Involved in end user training to the users in the development of SD/LE process and prepared end user support documentation

Confidential, Reedsburg, WI

SAP SD Functional Consultant

Environment: SAP ECC 6.0 Implementation.

• Developed business Blue print, Implementation and Production support using ASAP.
• “As- Is” analysis and development of the “To-Be” business processes.
• Mapping of the business process and identifying the gaps.
• Customizing through IMG, regular discussion with consultants and users of interfacing modules to ensure proper mapping and seamless interfaces.
• At the end of every stage involved in documenting the requirements, Analysis, Business Blue Print.
• Worked on organizational structure for sales organization, distribution channel and division and assigned plants to sales organizations and company code.
• Involved in configuring SD functionality in different areas like Pricing, Availability checks, Transfer of requirements, Credit Checks, Intercompany transactions, Delivery scheduling, Shipping, Sales and Billing.
• Worked on Data and various elements of SD like Basic Functions, Shipping, Transportation and Billing.
• Partner Determination - Configuration of Business Partners/ customers included but not limited to SP, SH, BP & PY determination
• Configured pricing procedures through condition tables, condition type, access sequences, condition records for automatic pricing during sales order processing and the billing stages.
• Created condition records using validity periods, pricing scales, condition exclusion, upper & lower limits and reference conditions.
• Configured and Customized Logistic execution (LE) including third party logistics settings for goods receipt, creating inbound, Outbound Transactions, shipping and Transportation and Monitoring analysis.
• Data migration from a legacy system to SAP using LSMW
• Defined number ranges for sales documents, materials and customer master records. Defined new sales document types and set up relevant copy controls, item categories and schedule line categories.
• Setup copy controls for subsequent steps in the business flow.
• Developed elaborate Test plans, Test scenarios & Test scripts for Unit testing, Integration testing and Regression testing.
• Worked on Stock Transfer Orders, Goods Receipts from POs and Production Orders.
• Post implementation support and Troubleshooting in day-to-day activities

Confidential, OXNARD, CA

SAP SD OTC/LES Fucntional Consultant

Environment: SAP ECC 6.0 Implementation.

• Involved in Blueprint, Realization phase. Also, involved in conducting workshops. Involved in discussion with users, Business Process Owners, Super Users understanding current business processes and documenting those Business processes
• Involved in documenting AS IS and design of TO-BE business processes
• Involved in GAP Analysis and let the users know how the current functionality can be accomplished in SAP
• Configured Complete Sales Cycle with Item Categories, item category group, Schedule lines, billing types, and invoice list, and Copy control for (sales & billing) documents
• Configured the complete sales cycle which includes the Order to Cash (OTC) and involved in the design and configuration of Intercompany Sales Process of machines for Haas Europe.
• Involved in migrating the master data such as Customer Master /Product Prices from Legacy system Avanate to SAP ECC 6.0 environment
• Responsible for the configuration of order management processes, availability check, ATP, Delivery processing and Configuring New Pricing procedures with associated condition types, access sequences, Condition tables & records as required by the business and assigning them to the respective revenue accounts
• Defined new Sales document types ZHAX & ZRMX as Haas Contract & Remix Contract and defined the number range intervals for them.
• Defined and assigned Pricing Procedures to Order Types. Assigned Doc Pricing Procedure to Billing Types ZHAX Haas invoice
• Designed the complex pricing structure for Haas US, Asia Pacific & Europe which includes Special Price Discount, Promotions, and intercompany pricing process.
• Return orders with different reason codes are configured with different goods movement types to expedite the whole process without affecting the inventory
• Configured IMG settings for Logistic Management, Transportation Scheduling and its related determinations like Storage Location, Shipping point and Route Determination.
• Defined transportation planning point and Configured shipment document types
• Maintained settings for shipment types and transportation relevance.
• Updated the Shipment Cost Procedures to in corporate new shipment types and assigning new freight accrual procedures
• Worked on LE for Inbound / Outbound transactions using different mode of Transports like Air, Water, Rail, Bulk Truck etc.
• Worked on interfaces using EDI to link the SAP shipment process to the third-party shipping software Nexxio using express shipment interface (XSI).
• Involved in post production support for numerous production problems in SD/LE and cross-functional applications

Confidential, Portland, OR

SAP SD Consultant

Environment: Upgrade from SAP 4.5B to ECC 5.0

• Using ASAP Roadmap for upgrade, mapping & data migration (BDC).
• Customizing through IMG, regularly discussing with consultants and users of interfacing modules to ensure proper mapping and seamless interfaces.
• Maintenance of customer master data, material master data, Pricing & tracing batches of various products.
• Used LSMW for data migration from a legacy system to SAP
• Prepared the test scripts for unit and integration testing during the upgrade.
• Extensive testing on Order management for USA, CANADA.
• Using SAP scripts, Designing form layouts for the order confirmation, pro-forma invoices, standard invoices, certificate of origin, shippers letter of instruction, Credit and debit memos
• Worked on Revenue Recognition data conversions from table VBREV of 4.5B environment to tables VBREVE, VBREVK and VBREVC of environment ECC5.0
• Developed functional specifications as per the business requirements, recommended new custom reports as well as validated the customized reports during the upgrade.
• Involved in post upgrade tasks for Order Management and also resolving and setting up of authorization roles for SD as part of upgrade task.
• Designed and implemented a custom process to reserve inventory for specific orders scheduled to ship once all items are available.
• Providing SD module relevant data to ABAP team, for generating reports and for creating user exits for enhancements.
• Involved in end user training and prepared end user documentation
• Production support before and after upgrade.

Confidential

SAP SD Consultant

Environment: SAP R/3 4.7

• Learned the business process of the Order to cash cycle in a full life cycle implementation in the Supply Chain Environment.
• Worked with Senior analysts in requirements gathering during the Blue print preparation
• Involved in AS-IS process, TO BE process Business process mapping
• Involved in realization phase
• Data transfer from Legacy to R/3 using LSMW
• Configured Enterprise Structure, Master Data: Customer Master, Basic Functions, Sales etc
• Involved in the Configuration for Sales and Distribution module and post production support.
• Worked on Goods Movements (including GR, GI and stock transfer in Inventory Management) and creation of SO’s, STO's, Deliveries.
• Involved in preparation of User training documents for Sales Orders, Stock transport Orders, Intercompany Stock transfer orders etc.