PROFESSIONAL SUMMARY:

• Over Ten years of experience in IT industry with expertise in RAMCO ERP, SQL Admin, Analysis issues, Implementation, Upgrade, and Support of SAP.
• Worked on SAP HANA migration using classical method
• Trained on SAP AZURE cloud migration from MICROSOFT.
• Trained on SAP HANA administration from SAP.
• Worked on SAP HYBRIS Configuration.
• SAP experience includes SAP Installations & Maintenance.
• Excellent expertise in major UNIX, LINUX and AIX based OS and also good at handling Oracle DB2 and SQL databases
• RAMCO ERP administration.
• Good working knowledge on New Dimensional Products like NetWeaver 2004s BW, ECC 6.0, CRM, SCM, SAP BO, TREX, SAP HR, SCRM, GTS.
• Good working knowledge in Solution Manager 7.0
• Configured CHARM, Technical monitoring and EWA
• SAP security viewer implementation for ECC and SCM systems
• Worked on different types of system refresh (Client export import, remote client copies and DB refresh)
• Experience in SAP Administration, including user maintenance, roles creation and day to day monitoring and troubleshooting activities.
• Performed ECC EHP6 upgrade
• Performed SPS upgrade for ECC and SCM systems
• Participated in SAP Data Center migration .
• Worked on Disaster recovery planning and execution
• Trained on SAP HANA 200 SPS9
• Performed Printer migration (1000’s printers) with minimal downtime.
• Good client facing skills, Problem management and Incident management.
• Extensive experience in analyzing and solving day - to-day Production issues with client facing skills.
• Excellent communication skills, interpersonal skills, adaptive and self-learner
• Coordinate with infrastructure/Network/Storage teams to provide the technical deliverables for SAP Basis infrastructure projects
• Develop project plans as necessary for upgrades, enhancements and new installations
• SAP Language installation, sap note application, SAP Router setup & Support packs.
• Develop and refine best practices for the Basis Administration group, leading team through continuous improvement.

TECHNICAL SKILLS:

SAP NW Components: ERP ECC, BW, Solution Manager, SCM, CRM, SRM, Portal, S/4 HANA

Operating Systems: AIX, Unix, Linux, Windows Server

Databases: IBM DB2, Oracle, MS SQL Server, MaxDB, HANA

Applications/Tools: TREX, SLD, SMD, Wily, Host Agent, BI Accelerator(BIA), Tivoli, Live Cache, BOBJ

IPC Ticketing Tools: HP Service Center, Remedy, Solution Manager Service Desk

ERP: SAP, RAMCO

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

• SAP basis admin for the support of various SAP systems
• EWA analysis.
• Configured DVM and analysis the report
• Planning HAPO activities.
• Handling customer interaction for day to day and planned activities.
• Worked on SAP HYBRIS Configuration.
• Processing initiation and execution for implementing security notes.
• Resolving system performance/unavailability, printers, and transports problems.
• Co-ordination with 3rd party vendors for issues and fixes.
• Working in shifts to provide support to Confidential global operations.
• Printer configuration.
• Providing day to day operation support on systems and end user problems.
• Checking the bottlenecks in the system and recommending resolution.
• Maintaining high levels of SLA; provide fast resolution time and customer updates.
• Identify the SIP’s, SOP’s and implement
• Perform the system refresh every month for ECC, SCM, CRM systems
• SAP Technical Lead for the support of various SAP systems
• Configuring the Transport Domain Controller and System Landscape.
• Installed SAP ECC6.0 EHP6.
• Installed new application servers in LINUX and WINDOWS Server 2008 for ECC and SCM
• Supporting Functional Heads in resolving their day to day activities, authorization issues, printer issues and performance issues.
• Installation SAP BC and established connection between SAP and business connector
• Installation TAXWARE and established connection between SAP and TAXWARE
• Document issues and processes and submit client
• Train company employees in Basis and Security activities.
• Created every quarter 1 SIP
• SAP JVM 4.1 switch
• SAPGUI 740 Upgrade

Confidential

Team Lead

Responsibilities:

• SAP Technical Lead for the support of various SAP systems.
• Help Team Manager in prepare shift Roster, year wise project plan which include system build activities
• Prepared Weekly team meeting agenda.
• Provide L1, 2 and 3 supports in a 24/7 work environment
• System Refresh of R/3, BW, SCM and SRM systems.
• Handling the System Outages in Coordination with UNIX team for OS patches
• Integration of ABAP+JAVA as part of system refreshes in BI environment
• Perform Kernel Upgrade R/3, BI, SRM, SCM, and XI/PI
• Apply support packs on request of Project Team.
• Perform Transports across the entire landscape from DEV to QAS and then to PRD.
• Configured Technical Performance Optimization and analyzed the report
• Handle customer interaction for day to day and planned activities.
• Co-ordination with 3rd party vendors for Issues and Fixes.
• To maintain high levels of SLA and work to provide faster resolution time, with timely updates to customer.
• Worked on DR (Disaster Recovery Setup).
• Worked on Performance optimization.
• Performed SP and Kernel upgrades
• Performed system refresh.
• Providing day to day operation support on systems and end user problems.
• Downloaded Support Packages, patches and Installation guides from SAP Market Place.
• Applying Support Packages through SPAM and Notes through SNOTE transaction.
• User Administration - User Administration with Authorization and Profile maintenance.
• Created SOP’s for regular work.
• Defining and Monitoring Background Jobs.
• Analyze EWA and prepare action points

Environment: SAP R3, SAP HR, SAP CRM, SAP SCM, SAP Solution Manager systems, Oracle 11g, Linux

Confidential

SAP BASIS Consultant

Responsibilities:

• Installed Confidential 3.1 in Windows 2008 R2 and MySQL
• User Administration.
• Moved the objects from development to integration and production
• Configured the connectivity between BW and BO

Environment: Confidential 3.1, SAP BI 7.0, MySQL, AIX, DB2, Windows 2008

Confidential

SAP BASIS Consultant:

Responsibilities:

• User Administration - User Administration with Authorization and Profile maintenance.
• Client Administration - Client Copy, Client Export, Remote Client Copy and Client Deletion.
• Profile Maintenance - Start, Instance and Default Profile.
• Creating and maintain RFC Destinations.
• Configuring the Transport Domain Controller and System Landscape.
• Created Virtual Systems, Transport layer, Transport routes and Target systems.
• Transports between Development, Quality and Production systems of R/3 using STMS
• Downloaded Support Packages, patches and Installation guides from SAP Market Place.
• Applying Support Packages through SPAM and Notes through SNOTE transaction.
• Defining and Monitoring Background Jobs.
• Monitoring Buffers, Memory and Performance Issues.
• Applied Kernel Upgrade
• Worked on performance optimization
• Monitor and resolve Solution Manager Alerts.
• Maintain OSS connections and trouble shoot
• Configure SSO from EP system to Other SAP systems.
• Create Source system connections from BI to various SAP and Non-SAP data sources.
• Stop and Start of BIA (BI Accelerator) and TREX (Index server) and trouble shoot.
• Create number ranges for the objects in BW.
• Monitor Data loads in BW
• Administer Inbound, Outbound and Transactional (tRFC) queues, process the messages trouble shoot SMQS
• Apply SAPLICENSE for both ABAP+JAVA and Standalone JAVA systems.
• Create RFCs and RFC export/import
• Search OSS notes and apply as per instruction or where applicable.
• Client export and import from production to development system for transactional data.
• Work with profile generator (PFCG) in creating roles, composite roles and global roles.
• Configured Profile Generator and transported settings to all clients, setup security for the Developers.
• Created users and maintained user master and established security policies and procedures.
• Extensive work on Authorization objects, fields, authorizations, authorization Profiles.
• Worked on SAP Check Indicator Defaults and Field values, reduced the scope of Authorization Checks
• Performed transports and mass transports of roles
• Using transaction SU24 and maintained check indicators for Transaction codes
• User maintenance (User creation/deletion/lockdown/activation/Password Management
• Used Derived activity groups to create new activity groups and to transfer transaction codes from old ones to new ones.
• Extensively worked on Authorization objects, fields, authorizations, authorization Profiles.
• Moved roles from different environments
• Performed transports and mass transports of roles.
• Tracing missed files and authorizations for users access problems and inserted missing authorizations Manually
• Spool Administration - Issues related to add new printers (SPAD), trouble shoot print issues for end users
• Tuned instance profile according to audit requirements.
• Configure STMS between Development, Quality and Production systems
• Applied SAP notes in all Development system and moved the changes to Quality and Production systems
• Resolved Unicode related issues working with ABAPers
• System monitoring with SM66, ST03, DB13, SM21, SM12, SM13, ST22, ST01, ST04, and tuned the system by load balancing, and creating indexes.
• Monitor background jobs - involves analyze failed and suspicious long running jobs and inform to job owners. Rescheduled and released SAP standard jobs that clears logs, dumps and runs performance reports as per SAP recommendations
• Apply support packages for ABAP, Application, Basis and ST-PI components.
• Supporting Functional Heads in resolving their day to day activities, authorization issues, printer issues and performance issues.
• Train company employees in Basis and Security activities.

Environment: SAP ECC 6.0, SAP Solution Manager 4.0, SAP BI 7.0, AIX, DB2 10.2.0.4 and SQL 2005

Confidential

SAP BASIS Consultant:

Responsibilities:

• Involved in Sizing the company servers and designing the landscape
• Involved OS cluster setup
• Installations of SAP ECC 6.0.
• Installation Application servers on AIX OS
• Performed Pre-installation steps
• Performed Post installation steps
• Performed system copy
• DB2 database upgrade
• DB2 DB refresh
• EHP 6 upgrade
• Installation and configuring additional Instances & SAP GUI.
• Performed Pre-installation and Post-Installation activities.
• Installing SAP Library and Configuration.
• Configure ECC, BW system in Solution manager

Environment: SAP ECC 6.0, SAP Solution Manager 4.0, SAP BI 7.0, AIX, DB2 10.2.0.4 and SQL 2005