SAP Functional Analyst / MH Support Resume St. Louis, MO - Hire IT People

OBJECTIVE:

To obtain a challenging and rewarding career in a stable work environment and diversify my skills with an aggressive company which is competitive in the market place. During this opportunity, I would like to acquire more experience within the firm and assist them in increasing production goals and profitability.

TECHNICAL SKILLS:

SAP (proficient ~ 18 years’ experience + additional certification courses)
OM/AQT, EWM, WMS, SD, LE, ECC, HANA 4, ERP, IM level inventory
Word (proficient); Excel (proficient); Power Point (proficient); 10 - key (proficient)
Forklift Operator; Martial Arts/Self-defense Instruction (30+ yrs. experience); Customer Service

EXPERIENCE:

Confidential - St. Louis, MO

SAP Functional Analyst / MH Support

Providing high level of customer service by providing support via telephone, email, and IM
Researching problems including, but not limited to - how to, tactical workflow changes, "ad-hoc" training, and requests for analysis - and working to resolve them
Providing User ID and Role Authorization analysis to include: helping supervisors identify what roles their associates will need conducting preliminary separation-of-duties analysis, assisting in mitigation strategies, and identifying training requirements for new users and new responsibilities, understanding MH fulfillment, order-to-cash and transportation processes identifying and resolving issues that cross functional teams functioning as the business user representative to the applications team
Answering end user questions
Researching and resolving problems; working with appropriate LGO resources
Analyzing data to identify problems and recommending preventive action
Researching/troubleshooting problems to determine root cause
Walking end-users through resolution for problems over the phone, via e-mail and in person
Delivering training and participating in testing activities as a member of the NPPC Super User Network
Assisting LGO as needed with projects, testing and providing business process understanding
Collaborating with various business areas that impact functional area-related activities
Providing on-call 24/7 coverage on a rotating basis with teammates
EWM Go-Live training and Support Hyper care
MIT/MAT testing - ensure that test scripts or correct and run through scripts

Confidential, Fresno, TX

Operator Tech II/Board Operator

Printing process orders using SAP; Batch process plant operations
Monitoring batches and charging reactors through DCS
Making Oxide batches in stainless steel reactors using DCS
Making batches that required viscosity builds
Closing process orders using SAP; Monitoring inventory
Training four shifts in SAP and WM systems; Creating training documents for new SAP system
Working with E-squared SAP team; Correcting all process order mistakes in SAP
Working with plant planners to correct SAP scheduling errors
Working with management to correct SAP for production operators

Confidential, Fresno, TX

SAP Analyst/Inventory Tech; Jan 2009 - May 2011

Daily cycle counts; Preparing and reporting monthly inventory updates
Investigating and reconciling data input errors, IM errors, and WM errors in SAP database
Completing warehouse requisitions; Working with SAP team to improve processes and run QAS tests
Providing training for new hires and for new modules in SAP
Training plant operators-Material Movement Techs on warehouse management
Correcting process order mistakes in SAP; Working with plant planners to correct SAP errors
Working with management to correct SAP for production operators

Shipping Scheduler/MRP Planner

Scheduling all inbound and outbound shipments to achieve 90% or better on-time shipments
Communicating with customers about product availability, delivery times, and schedule
Traveling to participate in customer visits across the country to improve communications
Working to bring on-time shipments from 35% in 2007 to 98% in 2009
Acting as back-up shipping supervisor and inventory manager
Using SAP to forecast and track inventory levels for future needs.
Reviewing raw material needs for customer orders.
Scheduling batches in stainless steel and glass lined reactors

Material Mover/SAP Inventory Supervisor

Shipping and receiving; inventory; Creating bills of lading
Loading and unloading shipments containing Ethylene and Propylene Oxide
Cycle counting, back-up SAP analysis, trainer for the department, freezing/researching inventory, responsible for every quarterly inventory count, and assisting manufacturing as needed

Confidential, Stafford, TX

Trainer/Lead

Lead trainer for new employees dealing with SAP; Acting warehouse manager
Handling customer relationships for large company accounts
Managing inventory and personnel for performance reviews

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Sap Functional Analyst / Mh Support Resume

St Louis, MO

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