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Sap Otc Functional Analyst Resume

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Milpitas, CA

SUMMARY:

  • 9 years of SAP implementation and support experience in Sales and Distribution (SD) and Logistics Execution (LE) as a Functional Consultant/Analyst Experience with in - depth Business Process knowledge in several industry sectors.
  • Involved in all the phases of the ASAP methodologies - Scoping, Project Preparation, Business Blue Printing, Realization, Final Preparation Cutover, Go-Live, and support.
  • Strong working knowledge in Order Management of SAP SD Module with experience in Order Management, Pricing and Rebates, Billing and Invoicing; Strong Understanding of Integrated Flows for SD with Finance and Accounting.
  • Configured Billing Documents Types, Deliveries related Billing, Sales order related billing, Periodic and Milestone Billing, Collective Processing of Billing Documents, Individual Invoices, Collective Invoice, Invoice Splits, Invoice Lists Billing Plans.
  • Expertise in pricing customization by Defining Pricing Procedure, Condition Table's Access Sequence, and Condition Type using Condition Technique.
  • Created Price, Freight Cost, Rebate Discount and Tax Condition Types as per the Business Requirements.
  • Hands on experience in SAP ECC in SD OTC - Order Management, ATP Checks, Deliveries, Batch Management, Shipments, Shipment Costs, Invoicing, Outputs, Global Label Management.
  • Expertise in integration with MM & FI for auto Purchase requests, Purchase Orders, Intercompany processing, third party sales, and ATP checks.
  • Familiar with the Customization, Enhancement, Production Support and Coordination of Customer Master, Material Master, Organizational Structure and Order Management - Make to order (MTO), Make to stock (MTS), scheduling agreements, consignment orders and 3rd party order processing, Contracts, intercompany billing.
  • Knowledge in various areas of materials management and Sales and Distribution functionality, including Inventory Management Configuration, Valuation, and Master data, complex Pricing, Order processing.
  • Configured Resource Related Billing (RRB) in Sales and Distribution.
  • Handled a project in Retail industry, Process Industry, Industrial machinery & components, Auto ancillary Industries.
  • Extensive experience in configuration of Order-To-Cash (OTC) business process with focus on areas of Order Management, Pricing, Availability-To-Promise (ATP), Delivery and Billing.
  • Familiar with Configuration of Sales Documents (Quotation, Inquiry, Orders, Credit Memo Request, Stock transport orders, Contracts), Delivery and Billing Documents.
  • Possess understanding of higher level SAP functionality - Inbound and Outbound EDI Mapping, Custom IDocs and integration with third party interfaces through SAP XI translator.
  • Knowledge working on 850, 855, 810, 852, 856 EDI transactions and Interfaced with third party warehouse management systems and formulated the specification document.
  • Hands on experience on various project management tools like Business Interface Design, Microsoft Shared Point, HP Quality Center, Remedy and SAP Solution Manager.
  • Have excellent skills with Microsoft Word, Excel, Visio and PowerPoint presentations and Microsoft Project; familiar with the Software Development Life Cycle.
  • Participated in mapping of variant configurations (VC) with custom interfaces.
  • Worked on BAPI's functional testing and in co-ordination with ABAP programmers; have experience writing Functional Specification Documents (FSD's) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.
  • Worked on data mapping, extraction, cleansing, transformation, and create flat files for SAP migration from IBM Mainframes, Baan and other legacy systems.
  • Hands on experience in ABAP debugging and troubleshooting the Functions on day to day basis to resolve issues in production; Expertise Designing API's & function modules to support various Remote function calls.
  • Worked heavily within the Tiered SAP Support System to resolve extreme cutover issues revolving incorrect total. Also, helped resolve extreme benefits issue to drive efficiencies, and facilitate best recommended business practices for timely and cost-efficient resolutions in SAP ECC 6.0.

TECHNICAL SKILLS:

MS: DOS, MS Windows 9X, 2000, XP.

ERP: SAP SD, MM, LE, LSMW, EDI

Management and Project Tools: MS Word, Excel, Project, Visio and Access, SAP Solution Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Milpitas, CA

SAP OTC Functional Analyst

Responsibilities:

  • Worked on EDI (Electronic Data Interchange) IDOC (inbound, outbound, mapping with third party logistics service providers WM system, message type, segment extension, IDoc monitoring, posting)/ ALE (distribution model maintenance, logical system, ports, partner profiles.
  • Partnered with ABAP technical resources, and FI consultants to perform validation after cutover.
  • Monitored all inbound and outbound EDI transaction processing. Analyzed, identified and tracked all exceptions and errors processing.
  • Conducted Users Acceptance Testing (UAT) Workshop, Go-live activities and Post implementation support and Involved in preparation of end user manual.
  • Configured shipping relevant functions for shipping & storage location determination, creating deliveries, picking, packing processing & goods issue (PGI).
  • Designed and configured sales scenarios such as third-party orders and OTC (Order to Cash) order management process with order types, item categories, schedule lines, and copy control for sales and billing documents, specifying different copying requirements.
  • Worked on BAPI's functional testing and in co-ordination with ABAP programmers; have experience writing Functional Specification Documents (FSD's) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.
  • Worked heavily within the Tiered SAP Support System to resolve extreme cutover issues revolving incorrect total. Also, helped resolve extreme benefits issue to drive efficiencies, and facilitate best recommended business practices for timely and cost-efficient resolutions in SAP ECC 6.0.

Confidential, Renton, WA

Sr. SD Functional Analyst

Responsibilities:

  • Worked on the SAP Commercial team whose functional coverage include- Pricing, Contracts, OTC, trading and risk management, promotions/rebates and billing.
  • Supported deployment activities including requirement gathering, documentation, training, testing, troubleshooting, data validation, and issue resolution.
  • Maintain quality of solutions that meet or exceed defined business requirements.
  • Participated in Requirements Gathering - Assess Business Unit/Function needs, clearly eliciting, translating, and documenting business, functional and non-functional requirements and communicating to reach agreement.
  • Process and System Analysis - Communicate and clarify the requirements to the design and development resources by converting the business Requirements to SAP functional and technical requirements.
  • Worked extensively on costing cockpit for costing for pricing to determine and calculate the suggested selling price.
  • Performed pricing to include: Seasonal Price, Sales Promotions, Resource Related Billing, Rebates & Deals, etc.
  • Wrote the Functional Specifications to carry out the development works so that proper interface is developed between the TMS and SAP for ORDERS05, SHIPMT05, EDI 204, 214 and EDI 990.
  • Generated and performed cost/price analysis and develop pricing templates and models to evaluate different strategies using "what-if" scenarios to generate the best solution.
  • Configured SD aspects which include setup Organizational structure and configured various basic functions.
  • Coordinated EDI/IDOC for the inbound and outbound interfaces.
  • Monitored all inbound and outbound EDI transaction processing. Analyzed, identified and tracked all exceptions and errors processing.
  • Extensive experience in Sales Order Management components including Master Data, Order processing, Partner Determination, Text Determination and Output Determination.
  • Proficiency in Pricing including condition types, pricing procedures, access sequences, accruals, scale pricing, commissions and custom pricing tables, condition updates, pricing user exits.
  • Worked on EDI IDOC (inbound, outbound, mapping with third party logistics service providers’ WM system, message type, segment extension, IDoc monitoring, posting)/ ALE (distribution model maintenance, logical system, ports, partner profiles.
  • Expertise in Logistics Execution for shipment, Picking, Route Determination, Outbound Delivery, Stock Transport Orders End-to-end Shipping, Route and shipping point determination.
  • Good understanding of cross-functional applications in SD, MM, TM, GTS, FI - Stock Transport Orders and Third-party process, Credit Management, Commodity Pricing Engine (CPE) and revenue recognition.
  • Extensively interacted with ABAP Programmers to develop custom solutions to satisfy business requirements.
  • Interacting with legacy business users to understand business process flow, business logics and to assess major data objects, data volume for data migration.
  • Worked with business users/owners to gather data migration requirements, design data mapping documents, and define business rules for cleansing, and transformation requirements.
  • Improved end-user process from current legacy system (PMIS) to fit how the processes would fit in SAP ECC 6.0. Created and maintained data for Training and Events Management.
  • Effective team player with excellent work/time management skills and cross functional awareness.
  • Participated in all phases of testing which includes Unit Testing, Integration testing, User Acceptance Testing, Creating User Manual, Imparting Training to the Core user / end users.

Confidential, Westborough, MA

Sr. SD Consultant

Responsibilities:

  • Worked as SD functional analyst from the Requirements through Go-live and production support.
  • Gathered Business Requirements and Prepared Business Blue Print for Stock Transport Orders (STO) processing and reporting, prepared AS-IS and TO-BE Documentation for the project changes.
  • Prepared Functional Specification Documents, Customized Reports, Enhancement Document, Mapping documents and Interfaces.
  • Involved in creating and validating BPD (Business Process Document) Configured and customized the SD/MM module elements through IMG.
  • Designed and configured sales scenarios like third party orders and OTC (Order to Cash) order management process with order types, item categories, schedule lines, and copy control for sales and billing documents, specifying different copying requirements.
  • Involved in maintaining special pricing functions like minimum order value, and created discount group condition types etc. and special business processes like Consignments Sale, Rush orders and cash sales.
  • Worked on setting up the Quantity & Value contracts, scheduling agreements, and credit management.
  • Changed the pricing procedure determination, condition tables, condition type definition and control, access sequences, and Tax codes in the sales documents through info records and master conditions.
  • GAP analysis and Maintenance of customer master, material master, and vendor master and data loads using LSMW (Legacy System Migration Workbench).
  • Designed and configured sales scenarios such as third-party orders and OTC (Order to Cash) order management process with order types, item categories, schedule lines, and copy control for sales and billing documents, specifying different copying requirements.
  • Performed the OTC (Order to cash) configuration and testing, partnered with ABAP technical resources, and FI consultants and performed validation after cutover.
  • Involved in implementing special pricing functions like minimum order value, and created discount group condition types etc. and business processes like Consignments Sale, Rush orders and cash sales.
  • Involved in setting up the Billing Processing, Inter Company Billing, Chargebacks, Rebate agreements and involved in the Integration with Accounting.
  • Configured product registration, warranty management, pricing for return as well as repair process. Implementation of creation of BP through workflow, integration with Adobe Forms. Configuration of Lead, opportunity, questionnaire, status, priority etc.
  • Configured pricing procedure using the condition technique for various customer-material combinations. Configured the Pricing Procedure to setup a 'minimum order value', for specific document types and a group of customers and customer material combination.
  • Configured extensive pricing procedures, condition types and access sequences to meet customer's specific pricing requirements.
  • Defined the pricing procedure determination, condition tables, condition type definition and control, access sequences, and Tax codes in the sales documents through info records and master conditions.
  • Worked with ABAP team to develop enhancement for pricing over standard SAP configuration using Alternative calculation type, requirement type and using custom routines in VOFM.
  • Worked on setting up the Quantity & Value contracts, scheduling agreements, and credit management.
  • Assisted FI team providing relevant SD Item types for recognition of revenue from services and for report generation the using COPA.

Confidential, Los Angeles, CA

OTC Business Analyst

Responsibilities:

  • Production support, trouble-shooting and problem resolution covering all SD Functions. Resolved end user support problems, resolving system defects, and analyzing proposed improvements or changes to the System.
  • Interacted with the cross-functional teams and handled tickets related to SD that were received from the users on day-to-day basis.
  • Provided production support in the role of SD functional consultant to end users globally and provided custom solutions to SD issues on day-to-day basis.
  • Involved in providing the support on sales activities related to sales Order management, pricing, Delivery and Billing resolving issues, and requests from end users, managers related to Configuration, Integration, and Training.
  • Comprehended and performed complex configuration tasks and testing to resolve complex user reported issues in a timely manner.
  • Worked on various scenarios of pricing agreement and Developed Test scripts for checking the various transaction scenarios in SD, FICO.
  • Tested the functionality of the BDC Programs manually using BDC Session Method and prepared Unit Test Document.
  • Defined the Partner Determination, Text Determination, Output Determination, Material Determination procedures and assigned them to achieve the respective functionalities.
  • Shipping Exception/Escalations Management system (SEMs) is to provide a workflow-based tool that links to SAP and NON-SAP Systems (RMA SLA Tracker and the Metrics dashboard).
  • Involved in testing various Reports manually and created test log and assigned them for changes and coordinated with the developers to resolve the issues.
  • Creation of Test scenarios for unit testing and integration testing for all SD business processes, integration testing for new enhancements and getting the sign-off after successful completion of integration testing.
  • Tested the complete functionality of various billing documents, Resource Related Billing (RRB), billing plan types (dead line billing) and billing procedures-individual billing, periodic billing and collective billing.
  • Documented and tested the order processes, interfaces, reports and extensions for product implementation.
  • Maintenance of LE: Shipping Controlling Documents modeled the Collective Delivery and maintain shipping relevant functions in the order and delivery, configured WMS activities, Bill of Lading, Pick List, Packing and Goods issue tasks.
  • Conducted Users Acceptance Testing (UAT) Workshop, Go-live activities and Post implementation support and Involved in preparation of end user manual.

Confidential, Toledo, OH

SAP SD/LE Consultant

Responsibilities:

  • Responsible for Blueprinting, Design and Implementation/Configuration of Customer Master Data and Order to Cash (OTC) - Third Party Orders, Consignments, Stock Transfer Orders, Adjustments, Returns, Billing Process, Sales Incentive Processing and Customer Screening.
  • Designed a Smart form implementation approach for multiple countries and languages with least development dependency for future changes.
  • Worked on EDI configuration for INVOIC01/INVOIC02 IDOCS. Eliminated large number of IDOC customizations using standard configurations.
  • ECC 6.0 integration with CRM 7.0 for order types, pricing and custom fields.
  • Implemented a custom Sales Incentive tool to evaluate credits to Sales Representatives.
  • Review of existing Inbound and outbound logistics processes for optimization and better practices especially for return deliveries.
  • Worked with movement types, deliveries, shipping conditions and storage location determination.
  • Configured Shipping point determination and Route determination (0VRF) - Configured Route determination based on departure country/zone, destination country/zone and shipping condition, transportation group and weight groups.
  • Analyzed and evaluated existing ABAP programs and tools for improvement, evaluated standard SAP options.
  • Worked with developers in implementing enhancements varying from user exits, BADI’s to implementing various reports.
  • Used ARIS modeling Software to document Business Processes during Blueprinting stage of the project.
  • Conducted workshops, prototyping and training sessions for the end users.
  • Provided specification for Sales Incentive data BEx queries and BOBJ reports.
  • Developed test scripts using HP Quality Center.
  • Worked on resolving the production issues.

Confidential, Draper, UT

SAP SD/LE Consultant

Responsibilities:

  • Configured shipping relevant functions for shipping & storage location determination, creating deliveries, picking, packing processing & goods issue (PGI).
  • Configured Route determination based on shipping points and destination country, set up country, departure zones and weight groups.
  • Responsible for analysis, design and configuration of Inquiry, Quotations - Status Profiles, Item completion rules and Restrictions based on the business process - and Rush Sales Orders and Escalated Sales Orders.
  • Configuration of pricing procedures for US/Canadian entities - condition types, access sequences, condition tables, condition records, and set up of QST/GST/PST Tax, discounts, surcharges.
  • Worked with developers in making enhancements in the user exits to append custom fields to standard sales table VBAP and update through USEREXIT MOVE FIELDS TO VBAP, pricing communication structures KOMP/KOMPAZ using USEREXIT PRICING PREPARE TKOMP.
  • Worked in integration of US pricing procedures to Vertex system (external systems for tax calculations).
  • Configured invoice lists, revenue account determination procedures and all integration aspects of SD module with FI.
  • Worked with FI consultant in implementing time based Revenue Recognition process.
  • Configured Master Contracts, Quantity contracts, Value Contacts, Release Orders requirements.
  • Variant Configuration set up for a material type KMAT and ZTAC item category. Configured material features using the characteristics (class type 300) and dependencies.
  • Configured VA00 and VA01 pricing condition types for variant pricing for required sales areas. Created configuration profiles and BOM for variant materials.
  • Worked in integration of SAP with Cybersource software with SAP system for credit card payment processing. Set up merchant Ids, Account determination for credit card types, maintained clearing accounts.
  • Tested sales order quotations and supported VC implementation.
  • Configured assignment of SD pricing condition types to CO-PA value fields, LIS characteristics assignment, Key figure assignment for CO-PA (Cost and Profitability Analysis) characteristics and key figures, and assignment of Info Structure to operating concern.
  • Configured condition types and agreements for rebates, promotions and sales deals.
  • Developed unit and integration test scenarios for SD, MM, LE and FI modules.

Confidential, East Point, GA.

SAP Consultant

Responsibilities:

  • Participated in all cross functional team meetings for the proper functioning of integration and interfaces. Close co-ordination with ABAP for functional specifications and coding.
  • Configured and customized Exclusive Pricing using exclusion technique. Modified Pricing Procedure to add Costs, Surcharges, Discount, Freight condition types.
  • Defined and Assigned Account Determination Procedures, Account Determination Tables, Condition Types and Account Keys.
  • Responsible for conducting workshops, requirement documentation, design and configuration of Sales Order process (OTC) and configurations in Logistics and Execution (LE).
  • Configured shipping relevant functions for shipping & storage location determination, creating deliveries, picking, packing processing & goods issue (PGI).
  • Configured Route determination based on shipping points and destination country, set up the country, departure zones and weight groups.
  • Analyzed and customized Inter-company orders and configured RD04, RD05 output condition types.
  • Text determination setup to get the Routing text in the Packing list for Deliveries.
  • Prepared Functional Specifications, Technical Specifications and Test scripts for conducting Informal Integration Testing, and Formal Integration Testing.
  • Debugged ABAP Code to understand data copy routines and requirement routines and SMARTFORM print program logic.

Viraj Profiles Ltd

SAP SD Consultant

Responsibilities:

  • Worked very closely with subject matter experts for gathering business requirements and translating them into As-Is and To-Be business processes .
  • Configured Customer Master account groups, screen fields, number ranges and data fields, material types, material number ranges for material groups.
  • Configured Transfer of Requirements - Material Master Update, Assignment of Requirement Class/Type to required item categories, Activation of Schedule line.
  • Configured ATP checks - Checking groups, Checking rules - for selected sales areas.
  • Configured the Trading Goods (Third Party Sales) functionalities i.e., from Sales order creation to Billing process.
  • Involved in Unit Testing, Integration Testing, and User Acceptance Testing (UAT) using real-time data in Pre-Production.
  • Provided support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.
  • Attended the weekly meetings and analyzing pending issues.

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