IT Customer Systems Consultant Resume Secaucus, NJ - Hire IT People

PROFESSIONAL SUMMARY:

Highly experienced EDI Analyst/Consultant with the ability to provide organizations with effective IT solutions. Comprehensive knowledge of EDI and supply chain logistics. Strong analytical skills with demonstrated ability to manage multiple projects. An excellent communicator known for problem solving and decision making with strong interpersonal skills.

TECHNICAL SKILLS:

Technical Skills - 12 years of experience working with EDI in GXS - Working knowledge of data translation formats (XML, AS2, VAN, VPN and FTP) - Extensive knowledge of ANSI X12 and data and file standards including but not limited to; 214, 315, 810, 850, 852, 856 and 860 - Experience with setting up and testing EDI and reviewing and resolving EDI errors using Edit Plus, FTP, FileZilla and EDI File Editor- Experience working with Excel, Access and SAP.

COMPUTER SKILLS:

SAP, GT Nexus, LOG-NET, MS Word, Excel, Access, PowerPoint, Edit Plus, FileZilla, EDI File Editor, FTP, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Secaucus, NJ

IT Customer Systems Consultant

Responsibilities:

Analyzed customer requirements,, made recommendations, project management & managed the development of IT solutions in collaboration with business owner/account manager
Coordinated information & activities to ensure customer satisfaction in delivering supply chain solutions for potential customers
Identified needs, developed & delivered sales training, tools & support material for customer IT solutions that enable supply chain solutions
Created and delivered in person or by WebEx presentations/demos on how IT enables supply chain solutions
EDI data field mapping preparation in collaboration with the EDI team
Participated in business implementations and full responsibility for end to end IT project work stream. Liaised with EDI group in order to ensure customer IT integration

Confidential, Rockleigh, NJ

Business Analyst

Responsibilities:

Coordinated delivery schedules and other supply chain activities
Developed periodic performance reports and distributed them to stakeholders
Provided analytic support for projects, new business opportunities, and proposals

Confidential, Paramus, NJ

Application System Support Analyst

Responsibilities:

Researched and resolved issues users had with data systems
Created cases with software provider to resolve user and customer issues
Created tickets with service desk for data issues
Reviewed and resolved EDI errors
Created/Inactivated user ids

EDI Analyst

Confidential

Responsibilities:

Reviewed and resolved EDI errors
Monitored and addressed EDI related work requests from all departments
Investigated any missing ISA numbers
Tracked open work requests with service desk
Updated ini files

Confidential, Paramus, NJ

Implementation Analyst

Responsibilities:

Reviewed work requests from all departments and submitted to off-site programmers
Tracked open work requests with off-site programmers and provided requestors with weekly status reports
Wrote business specs for enhancements to the LOG-NET application
Assisted in writing EDI mapping specs
Created ini files
Reviewed and resolved EDI errors
Created test data for EDI
Weekly reporting of billable programming to management committee and management of deliverable dates supplied by off-site programmers
Upkeep of Access database
Oversaw Planview Administration which included data entry, creating of new projects, attaching users to projects and creating management and cost reports

Confidential, North Bergen, NJ

Database Analyst

Responsibilities:

Confirmed data imports were running and up to date
Resolved any errors in data after imports are completed
Created Access databases, tables, queries, and Excel spreadsheets
Assisted Marketing Analyst with requests for data analysis from various departments

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It Customer Systems Consultant Resume

Secaucus, NJ

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