SUMMARY:

• 11 years of functional experience in the SAP SD (Sales & Distribution) all Versions including ECC 6.0, includes 4 full life cycle implementations and support.
• Key Member on various projects for ERP systems Implementation for Sales and Distribution Module.
• Proficiently handled SAP Module involving Master Data Creation & Validation, Application Development and post implementation support.
• Excellent interpersonal, analytical & negotiation skills, that accentuates in SAP skills.
• Above Experience is supported by M.S and B.S Degrees in Mechanical Engineering.
• Experience with End - to-End SAP Project Life Cycle Implementations & functioning of SAP System (SD Module) mapping Business Requirements Control undertaking Quick Gap Analysis.
• Strong functional experience in customization, implementation of SAP SD/LES, and Integration with areas including MM, WM & FI/CO.
• Expertise in ASAP methodology, Project Planning and implementation from Gap Analysis till Cut-over Support.
• Hands on experience in SAP SD customizing includes Customer Master, Vendor Master and Material Master, basic functions, Item Proposal, Material Determination, Customer Material Info Record, Availability check., Organization Hierarchy, Billing (Billing Plans), Stock Requirements.
• Expertise in implementing Order-to-Cash (OTC) business process as per the company’s business methodology - in accordance with Credit Management, Inter-Company Billing, Rebate Agreements, Source List, Quota Arrangement, Customer Returns, Rebates, Consignment, Third Party Order.
• Extensive experience with configuration using Condition Technique for Pricing, Output, Text, Tax, Route, Account determination.
• Configured Billing Documents based on Billing Types and Item Categories, Customized for Invoice Lists, expert in integrating billing to
• Experience with Vistex testing of Deals and Incentives.
• Experience working with Logistics Execution System (LES), which includes Shipping and Transportation Management. Defined Outbound Delivery, setup Delivery types, Shipping which includes Shipping Functions, Output Controls, Output Determination, Inventory Management, Warehouse Movement and Storage Unit.
• Proficiency in writing Functional specification documentation, interacting with the super users and end user training, reporting and data conversion of master data.
• Extensive EDI and IDOC experience including designing and developing mapping specifications for several inbound and outbound EDI transactions. Expertise in ANSI X12 standard. Expertise in extending IDOC with custom segments, IDOC trouble shooting etc.
• Have extensive knowledge of SAP system’s table system architecture.
• Coordinating with the Development Team for development / customization of software.
• Proficiency in preparing and documenting Test plans and cases, and performing Unit, Regression and Integration testing, Preparing of End User Training Manuals and providing Training for Business and End Users.

TECHNICAL SKILLS:

ERP: SAP SD,LES,MM,FICO

Programming Languages: C, C++, SQL, PL/SQL

Databases: MS SQL Server, Oracle 8i/9i, MS Access

Operating Systems: UNIX, Windows 95/98/2000/NT/XP

Package applications: MS Office Suite

SAP R/3 Tools: CATT, ECATT, ABAP Queries

Other Skills: Manual Testing Techniques, Mercury Test Director.

PROFESSIONAL EXPERIENCE:

Confidential, MO

Sr. SAP SD Consultant

Environment: ECC6.0

Responsibilities:

• Involved in Customer Care Metrics Project (CCM-Perfect Order) Initiative and provided support to SAP Order Management and Order Fulfillment related processes.
• Provided Level 3 support to USIT live SAP SD environment, working on defects and resolutions, requests for system enhancements and responding to super/end user questions across application portfolio and interfaces.
• Worked on a custom functionality for Sales order creation and Sales Order Change from an online platform. This will allow the users to place the order or make order changes from the web.
• Designed and implemented a custom stock availability service functionality that will show the stock availability on the web.
• Designed and implemented a custom swap functionality that allows users to swap to a different material within the same hybrid from an online platform.
• Developed a functionality that allow users to transfer discount between different orders under specific business rules.
• Configured Condition types for additional Discounts/Surcharges and added logic in pricing requirements when these discount should be applied to Pricing.
• Worked on a service to retrieve customer license information that is stored in a third party system called IRD and bring it to SAP
• Designed and developed different queries as needed by the business.
• Participated in Customer Care Metrics - Perfect Order Project scope definition and timeline development.
• Reviewed requirements with business stakeholders/developers/testers to ensure consistent expectations.
• Partner with IT resources (Developers, DBA, Tech Lead, Tester, and Release Coordinator) to complete deliverables.
• Worked in close liaison with Teradata and Spotfire Teams.
• Developed custom Logic for each Perfect Order (PO) Accuracy Metric Calculations which includes Order Accuracy, Billing Accuracy, Fulfillment Accuracy and Expectation Metric which includes On-time Delivery, In-Full Fulfillment.
• Created Knowledge Base articles to drive self service capabilities and empower tier one resources to resolve issues without escalation.
• Advocated for business stakeholder needs across technical teams ensuring issues are remediated quickly and customer’s needs are met. Developed business requirement documentation for minor system enhancements.

Confidential, AZ

Sr. SAP SD Consultant

Environment: ECC6.0

Responsibilities:

• Worked on Confidential implementation and SD support and enhancements for the existing implementation
• Worked on Pricing, Billing Output, Listing/ Exclusions, EDI/IDOC, Configured Invoice Lists to send consolidated invoice to customers on a predefined intervals and a providing a factoring discount to such customers.
• Configured new pricing condition types to add CPU /TCP price to the Sales order and added custom logic in VOFM routine.
• Worked on Pricing enhancement where certain customers required the pricing date to be based on Production order date/ ABR date /Shipping date which will be decided based on Customer master indicator flag.
• Designed and developed Interfaces with customers to get the ABR/ST data into sap and added enhancement logic sales order Userexit.
• Interface to transfer ATI-SAP Billing data to B2B system to provide EDI output to customers from the B2B solution.
• Interface for update the shipment information from AMS to SAP shipping staging table.
• Designed a new report for WIP comparison and custom tables to hold this data, which will do a 3 way comparison between Sales order data, WIP Feed data and ABR /ST data. Added logic to apply a billing block if WIP match fails and restricted users from manually removing this billing block
• Worked on Invoice split/Merge based on custom requirements and enhanced Copy control data transfer routine
• Designed a Credit Workflow report to help business with the current status of Credit memo request/Debit Memo request/ Invoice correct request approvals.
• Enhanced Billing invoice where Shipment and Tracking information was captured in to SAP through interface and modified Invoice output program to capture and populate that information into Invoice IDOC processing.
• Worked extensively on testing functionalities in Order Management, post-delivery, and return process.
• Used HPQC to create Test plan and executed Test runs as part of Integration test for Project ATM (Malaysia).
• Resolved issues associated with UAT for ATM.
• Provided 24/7 production support.

Confidential, NY

SAP SD/VISTEX/CRM-RTOM Analyst

Environment: SAP ECC6.0, Vistex, SAP CRM- RTOM

Responsibilities:

• SAP RTOM (Real Time Offer Management) is a new product developed by SAP America, SAP Israel and customized heavily to cater to AVON Business needs. SAP standardized the AVON customized RTOM version as standard RTOM.
• Responsible for implementing SAP CRM - Real Time Offer Management (RTOM), Business requirement gathering, Design, Configuration and Testing (FUT, Regression, Integration, Performance).
• Completed initial manual configuration of RTOM and worked on interfaces between CRM - RTOM, Ecommerce - RTOM (and XML based events (Login, Free user select, Order details, Summary) and ECC Vistex-RTOM.
• Well versed with Vistex deals architecture. Worked on setting up various types of deals/offers in Vistex, replicating and publishing the deals to RTOM environment and performed unit and regression testing to check if right deals are getting offered to desired customer groups.
• Customized and configured Availability Check (ATP) and requirement processing Checking Groups, checking rules and control parameters through requirement types.
• Configured Copy controls, Output determination, Item category determination.
• Configured Material Determination to be used to substitute products for Representatives when a product is not available in a Sales Order.
• Maintained material inclusion Listings and Exclusions based on Representative Levels and customers.
• Was part of Multi-Phase Integration testing process where End to End scenarios were tested where order processing starts from IBM Ecommerce then flowing to ECC and hitting Vistex for Pricing and Deals/promotions and Invoicing the customer.
• Conducted Go-live and provided Post-live support to trouble-shoot problems encountered by super users during the warranty period.
• Cross module knowledge and ability to implement solutions keeping in mind the impact on dependent modules
• Debugging bespoke transactions as part of error resolution.
• Prepared detailed training documents and conducted knowledge transfer and training workshops for key users to enhance SAP system working knowledge.

Confidential, CA

SAP SD Analyst

Environment: ECC6.0

Responsibilities:

• Part of Confidential Brickhouse project core team (BOPIS / STALL / ARE) to integrate/extend AOS ( Confidential Online Store) business with PD3 Retail business.
• Understand the business requirement as per established project plan.
• Configured new Return order type, item category, and item category group and rejection code for AOS orders where Return is made at Confidential Retail store.
• Created new IDOC type, Process Code and Inbound function module to build the new interface functionality to facilitate RMA update between SAP and retail system.
• Maintained copying control from Sales / Billing documents for ZBRE returns order.
• Worked on partner determination, created the partner functions for two new business partners ZX, ZT for third party pick-up.
• Was part of Pricing team gathered business requirements for two new additional pricing entities. Configured two new Pricing condition types, access sequences, condition tables and fields. Added new fields to KOMP and KOMK structures to be used in Pricing determination.
• Worked on EDI / IDOC: sales orders processing (850), advanced ship notification (856), and invoices (810).
• Was responsible for Credit card and Chargeback enhancements to facilitate STALL and ARE changes.
• Credit card included Authorization split at Line Item level for multiple ship-to’s by address grouping at the time of VA01 order creation, VA02 order change and IDOC order induction.
• Chargeback case Matching/Reversals/Cancel logic was added, including, updating Balance tracking table with the chargeback value that’s being initiated by the customer for any forward or return sale. Additional fields were added to existing Chargeback screens as per Business requirement.
• Prepared the playback and demonstrated to business for TO-­BE and high-level design sign off.
• Monitor & Control the execution of design & configuration activities.
• Sync up with business team on interim design approval.
• Prototyping and unit test in development client.
• Prepared test scripts for Integration testing using testing tool ‘Radar’.
• Performed Integration Testing in SAP ECC for Confidential products ranging from IPhone, IPad, IPod, and MacBook etc. for each IPK (NPI & REG), STH and STS scenarios and supported User acceptance testing (UAT) with problem resolution and fixes.
• Provided support during post Go-Live warranty period for Brickhouse project, performed problem fixes, and additional enhancements requested by business during warranty period.
• Analyzed various Issues related to configuration and Debugging ABAP program code where required.
• Prepared KT (knowledge transfer) documentation and provided Training Workshops Production support group.

Confidential, PA

SAP SD Business Analyst

Environment: ECC 6.0

Responsibilities:

• Supported Localization Project implementation with country specific Customization and configuration in compliance to local legal requirements.
• Worked on EMRP (Engagement Management Review Process) for Project South localization.
• Coordinated with HR, PM, MM and FI team to fix last minute issues in ECC and Portal.
• Customized Pricing Determination based on SAP best practice customized to Deloitte norms.
• Implemented Credit/Risk Management for FI-AR (Static, Dynamic Credit Management with Horizon period) in collaboration with FI/CO with card payment facilities incorporated for automated credit check. Risk profile of the customers was obtained from the Accounts and Sales personnel of the company and accordingly three risk categories were defined.
• Maintained credit checks throughout the sales order cycle. The Checking Rules were defined to design System reaction to credit checks under different situations.
• Complex customer hierarchies were configured which simplified the pricing, rebate settlement procedures and Credit settlement.
• Utilized eCATT to perform mass maintenance of master data and time-critical data loads.
• Updated Z Tables for each cost center code to new GCI codes and tested GIRS Custom report.
• Worked on CR requests for enhancements for Billable and Non Billable Engagement (Customer Service Order) to add DRMS Case ID (Z Field), Planned Allowance % (Z Field) field in Enhancement tab.
• Made significant changes to Functions, Service Line and Industry hierarchy to support the Global Tax transformation and other areas. This will affect the FIG and GCI programs.
• Added sub-functions for tax in Service Line and Industry hierarchy
• Enhanced Portal for Engagement, Client, Billing create/Modify and Reports like WIP Aging, AR Aging, Invoice cash receipts, ZENGM etc.
• Worked on transaction VKOA on SD integration with FI.
• Performed Integration Testing in SAP ECC and Portal Environment for Time and Expense entry, various scenarios including data flow from Engagement creation, to sales order and invoice and FI- vendor payment and clearance.

Confidential, NJ

Senior SAP SD consultant

Environment: ECC 5.0

• Involved in Confidential Canada Maple Leaf Implementation for Canada Home and personal care Retail Businesses.
• Responsible for Pricing for Project Maple Leaf, Configured various pricing procedures for Standard Confidential, Inter-Company CAN, Credit-Rebill, Component Sales, Salvage/Closeout, Freezer Rental Sales Orders as per the Confidential CANADA business processes.
• Created Condition Types to capture the elements such as Prices, Discounts/Surcharges, Freight, Bill Back Allowance, Taxes etc to be incorporated into pricing procedures.
• Condition records were maintained en-masse (i.e. instead of using VK11, mass maintenance was preferred).
• Created Outline Agreements, Scheduling Delivery/Forecast Delivery, Value and Quantity Contracts.
• Customized cross company sales, inter-company STOs. Assign special stocks for consignments and also sales order stocks.
• Configuration of Inter-company billing, Delivery-related billing, Invoices based deliveries and services, Credit & debit memos.
• Configured Text determination procedures. Specifying and enabling Text usage from Customer, Sales, Delivery and Billing Documents.
• Worked on Listing and Exclusion for SOCS system, Closeout (Discontinued/obsolete) New Product development materials.
• Configured Material Determination for Confidential which is used during sales order processing as a means of UPC / UCC14 conversion to DU assignment. Additionally, material determination plays a key role in the in stock allocation process.
• Set up availability check (ATP) and transfer of requirements (TOR).
• Used LSMW for Data Migration of more than million records for Canadian Transportation Zones and was responsible for Route Determination Configuration.
• Define new shipping conditions, shipping conditions by sales document types, assign shipping points determination, Setup route functionalities, Define delivery scheduling by sales doc. and shipping points, Define routes, stages and route determinations, Setup incompletion procedure for delivery.
• Worked on EDI / IDOC, designing and developing mapping documents for EDI transactions including Orders EDI 850 and EDI 856 ASN.
• Involved in unit testing and worked closely with end users during user acceptance testing support, issue resolution, production release cut-over plan and provided post go-live support

Production support: Project Confidential and Project Confidential

• Performed problem fixes, change request, identified user-exits in SD for enhancements as per the business requirements, new functionality.
• Analyzed the various Issues and Debugging ABAP program code where required.
• Worked on issues related to EDI 856 advance shipment notification not sending to customer.
• Tested the Inbound IDOCS using the Test tool provided by SAP
• Configured Discount Efficiency allowance condition type for CANADA Food solutions pricing procedure and added it to EDI 855 and EDI 810 output and ZINF print output.
• Worked along with PSM team for issues related to STO’s and various other issues related to Material master.
• Worked on Routes and Route determination, Material Determination tickets in SAP which gets populated from TBC (Transportation Business Center).
• Provided support for Confidential SAP Interfaced with different Third-Party interface systems like Lean Logistics, DLxp, Digital suppliers, WMS, 3PL/4PL, TBC(Transportation business center) for inbound and outbound transactions
• Enhanced pricing procedure to in corporate the carrier freight charges and able to differentiate based on the carrier type and shipping conditions.
• Tested various scenarios for the enhancement related to new condition table, access sequence, and condition type and created a routine 919 for applying best discount to the Base price among ZFPL, ZFLB, and ZCUB.

Confidential, PA

Senior SAP SD consultant

Environment: ECC 5.0

• Enhanced EMRP (Engagement Management Review Process) for Project South localization. Worked on developing custom linkages between various documents from Sales to HR and FI.
• Worked in preparation of Business process - Blue Print, Configuration, customization, Designed Reports, carried out testing, User training and support.
• Created new Document types, Pricing Procedures, Output Determinations, Billing, Account determination, layout, copy control.
• Sole member responsible for the definition, prototyping, and configuration of Pricing (which included various elements of pricing such as condition types, access sequences, pricing procedures and condition tables). Added new fields to the KOMG structure using ABAP dictionary. Worked with ABAP programmer to add new fields to the field catalog and to add ABAP codes in user exits (USEREXIT PRICING PREPARE TKOMP, USEREXIT PRICING PREPARE TKOMK) to transfer data to the communication structures. Solved client’s various pricing issues using special functions such as exclusion groups, condition supplements, group conditions and hierarchical access.
• Worked on various OTC - Order to Cash configuration for Service Contract, Sales Order, and Billing.
• Customized Pricing Determination based on SAP best practice customized to Deloitte norms.
• Involved in Configuring different types of contracts including various condition techniques for the contracts.
• Worked on Customer master configuration.
• Worked on Rebate Agreements, assigning Condition type groups and tables, activating rebate Processing, setting up retroactive rebates.
• Rebate settlements and Credit invoices where streamlined by creating special user accounts, which helped in efficient disposal of customer requirements.
• Configuration of Partner Determination, Text Determination, In-completion Procedure, Copy control.
• Responsible for determining the business process considerations that affect the payment system architecture.
• Worked on FI, EM, HR modules for Localization testing. Good knowledge of Processes and Configuration in Finance (FI).

Confidential, PA

Senior SAP SD Functional Consultant

Environment: ECC 5.0

• Helped in thorough analysis of day-to-day process/system issues and trouble tickets (break/fix) with quick turn around.
• Worked on Formula pricing, credit cards, data transfer routines, and various copy control issues. Configured the settings for Condition records, for output types for customer groups and Freight Condition types.
• Handled trouble tickets of different priorities in Remedy.
• Debugged the ABAP code for some trouble ticket issues.
• Worked on EDI to configure automatic vendor postings using INVOIC IDOC for the intercompany process.
• Worked on extending IDOCS to add custom segments
• Performed regression testing, created RFC’s & CDR’s in Remedy and documented the Test Plan.
• Supported implementation and enhancements of moderate complexity projects.
• Worked on regression testing for various scenarios for Internet Sales project and AP Direct project (CRM project) using Mercury Test Director.
• Worked in CRM environment to provide support to CRM team for SD related issues.
• Worked on goods receipts, goods issues, general stock transfer and Inter-company transactions.

Confidential, CO

Senior SAP SD Functional Consultant

Environment: SAP R/3, 4.7

• Responsible for the full cycle implementation of Order management and Logistics Execution LES System. Configuration of industry specific order types with delivery and detailed routing for international exportation.
• Conducted meetings with the business users to gather business requirements and to have a better understanding of the business process. Sorted, prioritized and grouped the business requirements and updated the CPR accordingly.
• Defined business requirements, documented Functional Requirement Specification (FRS) and completed configuration activities for the SD module for their "order to cash" processes including order management, delivery processing, invoicing, and cash application
• Attended transport meetings to discuss the movement of the transports to the Production Server. Analyzed how it is going to affect other divisions and reviewed the test documents.
• Configured SAP R/3 EDI components including system-wide settings, output tables, partner profiles for both inbound and outbound transactions and message control.
• Created Customer Masters, Material Master, Vendor Master and configured copy control for different sales scenarios such as inquiry to quotation, quotation to sales order, sales order to delivery and delivery to billing.
• Enhanced one of the pricing procedures to in corporate the carrier freight charges and able to differentiate based on the carrier type and shipping conditions. Created new condition table, access sequence, condition type and created the condition records according to the business needs.
• Was responsible to in corporate new Routing and Route determination at the request of the users.
• Managed interfaces with warehouse locations with different warehouse systems.
• Designed and implemented a custom process to reserve inventory for specific orders scheduled to ship once all items are available. The process is a hybrid of the consignment process that required new order types and item categories.
• Interacted closely with the Materials Management team to develop and configure Third-Party Sales functionality that met business requirements. I also worked with the Materials Management Team to define and configure Availability Check (ATP) and Transfer of Requirements (TOR).
• Configured Credit Management for dynamic credit check, billing doc and Billing Due List.