IT/ Infrastructure Resume

SUMMARY:

Results - driven, highly-analytical and innovative professional with 5 years of extensive experience in the field of information Technology. A versatile and forward-thinking leader that relates well to diverse individuals and establishes positive relationships with range of stakeholders. Regarded for the ability to develop, test, document, maintain, and support electronic transactions interfaces. Expert at formulating creative and trendy ideas while establishing clear expectations in a high profile scrutinized location.

CORE COMPETENCIES

Technological Expertise
Maintenance Management
EDI Formats
ERP Databases
Java
RStudio
SQL programming
Understanding of cyber risk practices
IT Infrastructure
Cross-Functional Leadership
Customer relations
Technical support
Critical thinker
Relationship Development
Assertive Communications
HIPPA certified
Active directory

PROFESSIONAL EXPERIENCE:

IT/ Infrastructure

Confidential

Responsible for maintaining the company's IT network, servers and security systems. Diagnose and resolve computer problems and requests from users in a timely manner.
Install, configure and troubleshoot hardware, including desktops, laptops, peripherals, network and VOIP equipment.
Configure data and control access through Active Directory and PowerShell to all users based on the organization’s security policy.
Monitor IT Infrastructure (Hardware and Software).

EDI Support Analyst

Confidential

Responsible for developing, testing, documenting, maintaining, and supporting electronic transactions. Acquiring data from primary or secondary data sources and maintaining databases.
Strategically analyzed and proposed solutions to improve system efficiencies through big data capture.
Analyzed information in specific documents to develop requirements needed for EDI map enhancements and implemented same requirements.
Successfully completed list of projects, ensuring that everything is well developed and delivered on the exact timeframe.

Participant Service Analyst II

Confidential

Tested and analyzed system configuration against requirement documents during implementation and administration. Managed organizational and case management issues as well as data processing activities daily to ensure compliance and appropriate documentation.
Collect data and documents, review and complete compliance and renewal checklists for assigned clients.
Reviewed client defined contribution and defined benefit plan materials to ensure compliance and regulations.

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