SUMMARY:

• I possess strong analytical, configuration, process improvement and support skills in SAP, with emphasis on the FI - CA, FI-CO, FSCM and G/L, PS and IM, IS-U/CCS, CR&B, SAP HANA, CRM modules and their integration.
• I am very familiar with ASAP Methodology and all aspects of an implementation and/or upgrade.
• I am also a management professional with over 14 years’ experience in project, billing, finance and accounting fields and 15+ years in SAP.
• I further possess excellent leadership, solution finding, communication, presentation, documentation, and training skills .
• I am also trained in Computer Forensics I am seeking to add my wealth of knowledge and experience to the pursuit of success for your organization.

PROFESSIONAL EXPERIENCE:

SR. FICO FSCM Consultant

Confidential, Pittsburgh, PA

Responsibilities:

• SAP Dispute Management - blueprint, design, proof of concept
• SAP Collections Management - blueprint, design, proof of concept
• SAP Credit Management - blueprint, design, proof of concept
• SAP FI-AR - blueprint, design, proof of concept, training
• Receivables/Payables, General Ledger (customers/vendors)
• Project Systems integration
• General FI processes - tax, reporting and close (monthly, yearly)
• Payment Interfaces
• Credit and Collections integration
• Dunning
• Integration with SD
• SAP RAR (Revenue Accounting Reporting) -- blueprint, design, proof of concept

SR. FICA, FICO Consultant

Confidential, Cherry Hill, NJ

Responsibilities:

• Migrate new accounts onto existing landscape
• Key Areas: FICO, FICA, GL (mains/subs), Payments, Collection Strategy (BRF), Bill Print
• New G/L, Tax, Cost Center Accounting, Profit Center Accounting, AR/AP
• SAP HANA
• Project Systems Analyst and integration with FICO
• Enhancement design for custom ABAP functionality
• Configuration for new enhancements
• Documentation and Knowledge Transfer to IT
• Defect resolution, testing, and documentation
• Finance Team Lead/Project Management

SR. FICA, FICO Consultant

Confidential, Downers Grove, IL

Responsibilities:

• Implementation for FI-CA
• Key Areas: Bill Print, FICO, FICA, GL (mains/subs), Payments, Convergent Invoicing
• New G/L, AR/AP
• Enhancement design for custom ABAP functionality
• Configuration for new implementation
• Documentation and Knowledge Transfer to IT
• Defect resolution, testing, and documentation

Lead FICA, FICO Consultant

Confidential, Pittsburgh, PA

Responsibilities:

• New G/L, Profit Center Accounting, FERC, Cost Center Accounting, Asset Management
• Dispute Management, Credit Management, Biller Direct
• Enhancement design for custom ABAP functionality
• Documentation and Knowledge Transfer to IT
• Electronic Payments and Automatic Bank Statements
• Financial Statements and reporting
• Defect resolution, testing, and documentation
• Finance Team Lead/Project Management

SAP Practice Lead

Confidential

Responsibilities:

• Utilities Sales and Delivery
• SAP Practice recruiting, interviewing, profiling
• Project management of small projects of a larger project
• Training development and delivery
• RFP response for Utilities
• SOW completion

Confidential

Lead FICA, FICO Consultant

Responsibilities:

• Post go-live support for Dunning (Collection Strategy) and Payments
• Process Improvement and Phase II implementation
• Dunning/collection strategy
• Payment clarification
• Collection Processes
• SAP HANA
• G/L accounting, Project Systems (PS), Supply Chain Management, integration with MM and PP
• Financial statements and reporting (custom and standard)
• Enhancement design for custom ABAP functionality
• Documentation and Knowledge Transfer to IT
• Finance Team Lead/Project Management
• Defect resolution, testing, and documentation

Solution Architect, Chicago, IL

Confidential

Responsibilities:

• SAP Utilities Sales and Delivery
• Organization and management of SAP IS-U Boot Camp Training
• Center of Excellence (COE) content management; lead functional team
• FI-CA and FI-CO, G/L, tax configuration for demo client, collection strategy with BRF+
• New G/L
• Cost Center and Profit Center Accounting, Fixed Assets
• AR/AP and Bank Accounting
• SAP Demand Side Management (DSM)
• SAP CRM integration with IS-U
• SAP FSCM (Collections Management, Dispute Management, Biller Direct)
• SAP HANA
• Integration with Billing and Bill Print
• SAP Practice recruiting, interviewing, profiling
• Project management of small projects of a larger project
• Training development and delivery
• Lead FICA consultant and CR&B
• RFP response for Utilities
• SOW completion
• Demo and workshop delivery to potential clients

CRM/Case Management

Confidential, Detroit, MI

Responsibilities:

• Design and configure solutions case management
• Conduct blueprint workshops
• Create RICEFW documents
• UI Framework configuration
• Configure case management, agent inbox, worklist
• Coordinate end-user testing and training
• Business Role definition and Security
• Design and configure solutions for CR&B (ISU) and PS implementation and enhancements
• Blueprint documentation
• Project management of small projects of a larger project
• ISU/CCS change management support
• Payments, Dunning, P2P, FI-CA, FI-CO, FSCM, G/L tax configuration
• Biller Direct, Case Management Dispute Management (FSCM), Collections Management, Treasury and Risk
• Financial statements and reporting (custom and standard)
• Create RICEF documents
• Billing schema, rate configuration
• Bill print
• Create FICA Test scripts for integration testing
• Execute functional testing
• Knowledge Transfer and training/mentoring
• Team Lead and personnel management; project management
• FICA to GL Reconciliation; FICO support
• Biller Direct configuration for FSCM, user interface, FICA integration
• Integration with CRM, Billing/Invoicing, Device Management, Service Management
• Pre-Sales/Delivery
• RFP response for Utilities
• SOW completion
• Demo and workshop delivery to potential clients

Confidential, Houston, TX

Business Analyst Support

Responsibilities:

• FICA to GL Reconciliation; FICO support
• Dunning with BRF and Collection Strategy configuration and support
• Integration with CRM, Billing/Invoicing, Device Management, Service Management
• External interfacing to .Net, legacy, Oracle systems
• Prepare cutover tasks for FICA IT and Business
• Business process improvement, testing, and support

Confidential, Houston, TX

SAP FI-CA Lead/ Billing/PS SME

Responsibilities:

• Design and configure solutions for CR&B (ISU) and PS implementation and enhancements
• Blueprint documentation
• ISU/CCS change management support
• Payments, Dunning, P2P, FI-CA, FI-CO, G/L, Tax configuration
• New G/L, Cost Center Accounting, Profit Center Accounting, Fixed Assets
• Electronic Payments and Automatic Bank Statements
• Create RICEF documents
• Billing schema, rate configuration
• Project management of small projects of a larger project
• Bill print
• Create FICA Test scripts for integration testing
• Execute functional testing
• ALE/IDOC
• Knowledge Transfer and training/mentoring
• Team Lead and personnel management; project management
• FICA to GL Reconciliation; FICO support; financial statements
• Biller Direct configuration for FSCM, user interface, FICA integration, Dispute Management
• Integration with CRM, Billing/Invoicing, Device Management, Service Management
• External interfacing to .Net, legacy, Oracle systems
• Prepare cutover tasks for FICA IT and Business
• Business process improvement, testing, and support
• Project System subject matter expert; training, support
• BW report design for custom FI and PS reports
• Project System configuration and integration with FICO
• Structures (projects, wbs)
• Controlling (costing sheets)
• Fixed assets integration
• BI/BW reports
• Manage and conduct testing

Confidential, Fort Worth, TX

SAP PS and IM, FSCM Consultant

Responsibilities:

• Design solutions for enhancements
• Blueprint documentation
• Create RICEF documents
• Manage and conduct testing
• Unit testing; FIT testing, SIT testing, UAT testing, Regression Testing
• Utilize Confidential Quality Center
• Utilize Remedy
• Complete configuration for approved solutions
• Create and approve configuration documents
• Update costing sheets
• Update status profiles
• Structures, variants, profiles
• Settlement and Close procedures
• Transport Management
• Create and release transports
• Document transport information
• Break/fix, production support, and project support
• Integration with MM, SD, FICO (AR, AP, GL), and Fixed Assets, Treasury and Risk (FSCM)
• Asset Accounting
• Profit Center and Cost Center Accounting
• Master Data maintenance for testing
• Cost Elements and Groups
• Activity Types, rates
• Custom report design for BW
• Business Process Improvement
• Order to Cash and PS
• Fixed Assets and PS
• Production Support
• End-user support for HR, capital and financial staff
• Problem resolution for break/fix remedy
• SAP Investment Management
• Design custom solutions for integration with PS
• Create RICEF documents
• Break/fix, production support, and project support
• Project Management
• Provide reports to project manager
• Develop and implement task metrics reports
• Interview and manage staff
• Validate cutover activities
• Execute ASAP Methodology

Confidential

SAP IS-U Consultant

Responsibilities:

• SAP IS-U/Device Management
• Resolve issues with Alternative Portions and Meter Reading Orders
• Resolve issues with Meter Reading and Billing
• General issue resolution for BRF dunning and payments

Confidential, San Diego, CA

SAP FICA Consultant

Responsibilities:

• SAP Financial Supply Chain Management (FSCM)
• Biller Direct configuration for ECC 6.0 and XCM
• Collections and Dispute Management configuration
• System Testing
• Issue Resolution
• SAP Contract Account (FI-CA) and FI-AR
• Analyze implementation
• Payments and Dunning configuration
• System Testing
• Integration Testing
• Integration with Billing/Invoicing
• BPP documentation creation and revision
• SAP Collections and Disbursement (FS-CD)
• Integration Testing
• BPP documentation

Confidential, Houston, TX

SAP Solution Architect

Responsibilities:

• Analyze retirement 18 AR/AP legacy applications and migrate processes with SAP
• Business Requirements Documentation for New G/L and other FI related components
• GAP Analysis
• Create project plans functional design for financial related processes
• Project/team management
• Sales and Distribution (SD)
• Analyze retirement 5 legacy billing applications and migrate processes with SAP
• Business Requirements Documentation for sales, billing/invoicing, and other SD components
• GAP Analysis
• Create project plans and functional designs
• Project Systems (PS)
• Analyze retirement revenue project processes with SAP
• Business Requirements Documentation
• GAP Analysis
• Create project plans and functional designs

Confidential, Houston, TX

SAP Trainer

Responsibilities:

• Created training materials for modules
• Utilized VLE, SAP On-demand, and uPerform
• Developed metrics for learning assessment
• Provided coaching and mentoring for users
• Created database for tracking demographics and metrics
• Created standard reports and queries
• General project management duties

Confidential

SAP Functional Consultant

Responsibilities:

• Functional support during upgrade from 4.7 to ECC 6.0
• Resolve issues with ETHIM and posting keys
• Integration with CRM, Billing/Invoicing, Device Management
• Issues Management and Job Ticket Resolution
• Viewed and resolved business issues relating to FICA and Billing/Invoicing
• Out of balance bills
• Main/sub issues
• Dunning related issues
• Print Workbench support
• Management documentation and testing of resolutions
• Master Data Configuration and support during upgrade preparations
• Resolve issues with mains/subs and documents
• Contract AR/AP and New G/L configuration
• Dunning configuration

Confidential, Chicago, IL

SAP Software Engineer/Functional Analyst

Responsibilities:

• Sales and Distribution (SD)
• Master Data design and configuration/CRM Middleware for upgrade
• Production Support for OTC
• Table Maintenance for customized tables
• BDC Scripts for Customer, Pricing Conditions, Bill Codes
• Project Systems (PS)
• Master Data design and configuration
• Production Support
• RICEF creation and updates
• Table Maintenance for customized tables
• BDC Scripts for Project and WBS elements
• IDOC Testing
• Revenue Recognition
• Results Analysis Variants
• Controlling (CO)
• Master Data design and configuration for Cost Center and Profit Center Accounting
• Cost elements, cost c enters, profit centers, assessments and distributions, product costing
• Production Support
• CO-PA
• Test Lead: Created unit and integration test Plan, Test scripts, assisted users in testing
• Cutover Lead
• Performance and UAT
• SQL Database creation, maintenance
• Report writing
• Data modeling
• Batch job and IDOC interfaces/integration
• Process Documentation and uPerform
• Functional Designs and Test Scripts
• Upgrade preparation for ECC
• Production Support
• Training delivery
• Customized Table maintenance