SUMMARY:

• Around 9 Years of experience in SAP SD configuration of business processes in SAP R/3. Strong experience in 3 full life cycle implementations. Experienced in ASAP methodology of SAP implementations, Rollouts, Upgrade & amp; Support projects with phases: Blue Printing, Project Preparation, Realization, Testing, and Go - Live Cutover.
• Profound experience on SAP-SD with Basic Functions, Sales Order Management, Integration with MM, FI, WM modules. Proficient with Order to Cash (OTC) Process configuration and implementation in SD, excellent experience in Pricing, Revenue recognition, Credit Management, IDOC Processing, Available-to-Promise, Rebates, Lists, and Account assignment, Agreements and quantity contracts.
• Experienced in SAP Customer Service (CS) with Service Processing Business Processes, Service Contracts, and Resource Related Billing (RRB).
• Strong understanding about Reports, Interfaces, User Exits and Script Forms.
• Worked as a Team Lead & Subject Matter Expert in SAP SD (OTC/ QTC), MM (PTP) and Logistic Execution (LE). Additional Experience in SCM, 3PL, IM, TM, PP, FI, GTS and Data Migration.
• Experienced in Managing offshore & Multi - cultural teams and have been an active lead and a team member in a variety of successful SAP implementations.
• Experience in Order to Cash (OTC) of SD, Shipping and Transportation of LE and Procure to Pay (PTP) of MM module.
• Proficiency in developing functional specifications (FRICE/ RICEF), Spec Designing, Gap Analysis, Technical Documentation, interacting with the Business Owner & End User Training and Data Conversion of Master Data.
• Extensive SAP Data Migration experience using tools like LSMW, Winshuttle and EDI/ IDocs.
• Lead of SAP Data migration team and worked on data migration for SAP- MM, IM, PP, SD and QM modules.
• Excellent knowledge in ATP (Available to Promise) which includes MRP, GATP, Product allocations, customer hierarchies, product hierarchies, info structures etc.
• Extensive experience of working on Order Management, Deliveries, Shipment, Interfaces to & from the External Warehouse systems Shipping and Billing.
• Extensively interacted with ABAP Programmers to develop custom solutions for business requirements & debugging.
• Extensive experience in using LSMW & Winshuttle tools and developing the use of EDI/ IDOC’s, managing the trading partner implementation process, interfacing EDI with internal applications.
• Extensively used the SharePoint & Solution Manager for change management and document repository.
• Proficient Interpersonal Communication, presentation & organizational skills. Expertise on necessary computer applications like MS-Office, MS-Visio, MS-Project.

PROFESSIONAL EXPERIENCE:

Confidential

SAP SD/LE/OTC Lead

Responsibilities:

• Responsible for defining the Scope of the Release, Business Blue Print, Realization, Testing, Cutover, Go-Live and Continuous Support.
• Responsible for gathering requirements for Global Blueprint.
• Conducted the scoping /design workshops for the business people. Explaining the sap process to the business people, finding out their business process and documenting the gaps.
• Responsible for designing the solution and for implementation for Inbound EDI order process.
• Responsible for designing the solutions for Order to Cash (OTC) enhancements.
• Responsible for developing functional specifications based on the business requirements and interaction with the business model experts, developers and users.
• Worked on interface with ECC6.0 to CFR (Compliant System) for creating compliant in CFR when return sales order is created in SAP.
• Configured different pricing conditions and pricing procedures and designed the logic for requirement routines and formulas.
• Designed and developed standard IDoc changes to custom IDoc to meet the customer requirements, tested the changes and involved in addressing the go live issues.
• Maintain the Partner profile for the Inbound Orders message functions 850 and outbound message functions Invoice 810.
• Provided post-production support by helping resolving Emergency and Urgent tickets and monitoring reports as required by client and handling customization and configuration of enhancement related issues.
• Involved in training of system for Super Users and involved in preparing Job Aids according to the requests from the super users.

Sr. SAP SD Business Analyst

Responsibilities:

• Created Partner functions and assigned them to the existing Partner determination procedure as per business requirement.
• Defined pricing lists and assigned to the sales area and also defined the condition types.
• Created customized condition records for the pricing procedures and customized the sales order entry.
• Interacted with core team members to identify and understand business requirements, Process flow, and participated in development of business blueprinting for Sales and Distribution.
• Customized Condition types, Access sequence and Pricing Procedure determination.
• Configured schedule lines and assigned them to the item categories as per business requirement and worked on Sales Information Structure (SIS).
• Customized Sales order types such as Orders, Free of Charge Deliveries, Return Orders, Contract Management and Billing Types such as order related Invoice, Delivery related Invoice, Proforma Invoice, Intra company Invoice and Inter-company Invoice.
• Configured entire Order to Cash (OTC) process including Sales Order Types, Item Category and Schedule Line Category Determination.
• Configured Stock Transfer Order (STO) between two plants under same company code.
• Configured incompletion procedures, Tax, copy control and worked on Order Reasons, Billing Blocks, Revenue Account Determination (SD-FI Integration), Delivery Blocks, Shipping Blocks and Customer - Material Info records.
• Interacted with ABAP team to get the required output format for Shipping Labels, Order Acknowledgements containing shipping instruction details and configured output determination.
• Configured delivery of goods, output determination; Lean Warehouse configuration (WM), physical distribution, picking, packing and billing processes.
• Interacted with ABAP team for Preparing Reports to meet Top Management requirements and enhancements / user exits by explaining need by writing functional specification.
• Successfully integrated the Customer EDI requirements and worked with Basis for creating partner profiles for different EDIs.
• Configured the Variant Configuration and defined Object Dependencies, Classes and Characteristics.
• Worked on Standard EDI functionality by writing Functional Specifications and worked closely with ABAP team.
• Resolved Production Issues in OTC cycle, due to Pricing, Plant, and Shipping Point determination, Label/Forms printing, Material Extension, Revenue Recognition, Reverse Logistics, Purchase Order (PO) and Customer Extension.
• Provided Production support for various issues regarding return process, shipping process and inventory, Procurement to Pay (P2P) process, reverse logistics, Order to Cash (OTC) reversing PGR /PGI, Billing, and Credit Management etc.
• Imparted complete Knowledge Transfer to Super User and also process specific end user training based on job roles (Trained users in export documentation using SAP).

SAP SD/CRM Consultant

Responsibilities:

• Responsible for developing migration project plan, estimates and budget requirements.
• Data Analysis of Customer, Vendor & Material Master Data, Sales & Distribution Data for Data Migration project.
• Responsible for Testing the upgraded SAP system in Dev/ Quality and Staging environment after a technical enhancement done in ECC and CRM areas.
• Set up release strategies for purchase requisition and purchase order with classification.
• Designed item categories & schedule line item categories in sales & service docs in both ECC & CRM
• Worked on interaction center, fact sheet, service orders & contracts in CRM & ECC.
• Involved in Documentation and testing of all processes for SAP production implementation.
• Worked with business in streamlining the invoice and quoting process by having both pre and post carve out prices available in the invoicing and quoting tools thus reducing the need to create manual invoices.
• Carried data migration involving establishment of conversion strategy, detailed mapping of legacy data elements, conversion and testing.
• Designed component pricing involving various access sequences for creating the base price on variant products both in ECC & CRM UI
• Designed and worked with German team for data migration from legacy system to SAP system
• Mapped business requirements into SAP and identified gaps, completed Functional and Technical design documents to resolve GAPs that were identified during fit-gap analysis.
• Created flowcharts, BPD, KDE, KDD documents and got them approved from Key users, and created Business Blue Print for the existing processes.
• Designed item categories & schedule line item categories in sales & service docs in both ECC & CRM
• Worked on interaction center, fact sheet, service orders & contracts in CRM & ECC
• Worked on pricing, discounts & freight in both ECC, CRM & Web shops
• Worked on customized maintenance pricing in CRM.
• Involved in processing incomplete orders, partner functions setup, out processing and copy controls
• Managed a Custom Development/Enhancement from Functional Specification to On-site Acceptance Testing.

SAP SD/EDI Consultant

Responsibilities:

• Lead an EDI Replacement project (EDI# 810, 850 & 855), replacing a legacy mainframe system with IBM Sterling Integrator from SAP end.
• Analyzed business requirements, investigated all possible solutions, provided recommendation to business owners.
• Configured Ports (RFC & ALE) & partner profiles (WE20). And worked with basis team in setting up logical system & RFC destination.
• Worked on Integration between USROTC SAP, USROTC webMethod, Master Data Management and ICS.
• Worked on migrating existing ASN (EDI# 856) from legacy system.
• Migrate existing EDI transaction sets and maintain current formats.
• Worked in conversion activities for various pricing & output condition records migration & updating of Legacy data into SAP.
• Development of customized Service Notification screen displaying Variant characteristic values.
• Worked on updating status of field service technician process with service notification.
• Worked on enhancement of various SAP billing output condition records.
• SME support to integrate SAP system with Model - N software package which is specialized in Integrating pricing, contracting, settlements, compliance and analytics for Life Science.
• Key member involved in FDA validated & SOX controlled Pharmaceutical background in creating reports, test scripts and executing test scripts.
• Responsible for the conduct and documentation of various phases of testing like Unit tests, Integration Tests, Regression testing and UAT in HPQC 10.0
• Inbound IDOC’s: Worked on various EDI profiles, determined user exits to derive SAP custom customer number, material number and populate additional fields on Sales order header/ Item Screen.
• Outbound IDOC’s: Developed mapping document for IDoc’s to send additional data as per customer requirement.
• Responsible for creating maps for processing inbound and outbound data and integrating that data into the clients claim adjudication system.
• Uploaded all functional documents in the Solution Manager (SM) as per the project plan.
• Involved in unit, string, integration and user Acceptance testing for website, ECC & interface platform in HP ALM.
• Prepared functional spec (RICEFW) for Change Request (CR) after discussing with business and provided a detail to development & PI team to develop an interface, enhancement and report development.
• Business process analysis, requirement gathering and blue printing for the Change Request Management (ChaRM) processes within BMS organization. The processes included SLA Management, change request ticket creation and disposition, change management etc.
• Worked on change control process and full life cycle from initiation of project to Go-Live & hyper-care support.
• Worked with consultants and cross-functional users to meet the project objectives.

SAP SD Functional Consultant

Responsibilities:

• Designed and configured organizational structures, order management, billing, output, availability checking and transfer of requirements, delivery processing and a rather complex listing and exclusion process.
• Customized Master Data and Condition Master, according to the business requirements.
• Assigned Account groups, Sales areas and assigned hierarchy types for Pricing by sales document type. Created order reasons for sales documents, defined Item Categories and schedule line categories.
• Worked on the special sales document types such as cash sale, rush order, credit/debit and return and free of charge.
• Configured functionalities like service orders, Equipment, Serialization, UID and Service contracts.
• Service notifications, Returns and Repairs processing using repairs procedures.
• Developed training materials, Business Process Procedures (BPPs) and instructions materials for SAP SD & SM.
• Configured Billing type, Rebate processing, partial and final settlement. Account Assignment and Credit Management.
• Set copy control requirements to various sales, deliveries and billing documents.
• Setting up the entire purchasing cycle with purchase requisition, purchase order with contracts & scheduling agreements for transactions processing as per the business requirement.
• Helped design billing solution for engagements utilizing SAP's best practices.
• Tested the Functional Specifications to carry out the development works so that proper interface is developed between the Non-SAP and SAP for ORDERS05, SHIPMT05, EDI 204, 214 and EDI 990, Invoice 810, ASN 856.
• Involved in processing incomplete orders, partner functions setup, out processing and copy controls
• Batch Management: Determining batches for sales orders and deliveries.
• Created business process test cases parameterized data in the Excel. Performed End-to-End integration testing
• Configured material types and field status of the material master as per the user requirements.
• Configured warehouse management structure, pick-put away strategies, storage types, TR, TO, stock transfers, inbound & outbound process and goods movement process.
• Setting up the entire purchasing cycle with purchase requisition, purchase order with contracts & scheduling agreements for transactions processing as per the business requirement.

SAP SD Consultant

Responsibilities:

• Organization Structure design including sales organizations, distribution channels, divisions both globally and domestically.
• Achieve optimal performance of pricing, pricing procedure determination, pricing limits, pricing by item category and price relevant master data.
• Configured partner determination, output determination, outbound and inbound interfaces and reports.
• Involved in configuration of billing and shipping documents.
• Variant configuration experience including configuration of materials with different classes and characteristics.
• Configured and finely tuned the R/3 system processes, Established master data, sales, billing, pricing and credit management.
• Provided cross-functional integration of SD with MM, PP and FI/CO.
• Tested and documented the SAP configuration, and accounted for the quality of functional design.
• Provided post-implementation support.