SUMMARY:

Innovative, results - driven SAP Functional / Business Analyst / Trainer with extensive experience to SAP in MM, WM (IM), PP, CRM and Solution Manager configuration, and indirect experience with FICO, HR, PM, QM, SD. Developed, managed and conducted seven (7) project plan rollouts to end user communities across the country and the globe. Expertise includes technical system configuration, project life cycle analysis, Functional/Integration testing, concurrent project management, translation of business processes, security engineering, instructional procedure/development, operational development, strategic systems modeling, data validation, implementation design, training governance (administration). Adept at communicating with all levels of the business from technical staff up to C-level employees.

TECHNICAL SKILLS:

Databases: SAP, MS Access, Lotus Notes

Operating Systems: Windows (2000, NT, Vista, XP, 7)

Related Skills: SharePoint, Visio, PowerPoint, MS Office, Citrix, DTA, Cognos

Certifications: Direct PP, MM, IM, WM and CRM configuration, SD, BW, FICO, HR, PM, QM, Solution Manager, Security, GuiXT, CRM 3.0C, CRM 3.1G, CRM 4.1, SAP 4.6B, SAP 4.7, SAP ECC 6.0, with reference to 6.20, 7.10 & 7.4 GUIs

PROFESSIONAL EXPERIENCE:

Confidential

SAP Senior MM / PP Analyst IAR

• Served as the Configuration Team Architect for SAP IAR North America, with focus on Materials Management and Production Planning with respect to Make-To-Order and Make-To-Stock scenarios.
• Delivered SAP design, configuration, functional specifications, testing and cutover documents across blueprint, gap analysis, design, realization, data conversion, testing, training, and Go-Live support activities.
• Established SAP Production Planning data, configuration related to plant to produce, kitting/set assembly, and procurement to pay.
• Monitor and communicate to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals, and implementing corrective actions.
• Supported blueprinting process helping to map from the “AS IS” to the “TO BE”.
• Aided in evaluating the business processes, coming up with alternatives for gaps where required, and engage Management as appropriate. This includes working with the Business Process Owners to provide the ROI and any other business requirements that are necessary to help support their Gaps.

Confidential

SAP Solution Manager 7.0 Architect/ Team Lead

• Served as the Configuration Team Architect for Solution Manager 7.0 of SAP, with focus on Service Desk and CHaRM, along with HP Quality Center, SAP TAO, and SAP TDMS.
• Develop an operational playbook for the use of Solution Manager in conjunction with COE/SAP resources.
• ARIS Business Model Processing and Engineering into Solution Manager
• Managed and directed project resources to meet project tasks.
• Provided guidance to departmental and divisional business/technical management on IT strategies and initiatives.
• Identified, generated material, and conducted training sessions and drove communications to user community on Solution Manager usage.
• Developed, tested and completed multiple security roles for the application system.

Confidential

Project Manager/Consultant

• Led all aspects of planning, controlling and monitoring of benchmarking system applications.
• Managed and directed the assignment of project resources to best meet project objectives.
• Identified, monitored and proposed risk assessments of project tasks.
• Maintain project objectives within scope, schedules, and expenses for multiple concurrent projects.

Confidential

SAP Functional Analyst/Configuration Team Engineer

• Provided leadership for Cycle 1, Cycle 2, Go-Live and post Go-Live for both the Europe and Asia MM/PP project roll outs and completed project deliverables within budget.
• Led an 11 member team of Power Users in the Asia Pacific rollout.
• Conducted on-site training for employees in China with respect to MM and PP modules of SAP.
• Managed approximately 10,000 extracts from 5 external storage databases and programmed into the ERP system.
• Rationalized 60K Material Masters into 42K specific Material Masters including all screen elements such as Basic Data, Purchasing, MRP Settings, Plant Stock, Costing, and Accounting.
• Completed all the PTD project deliverables, time lines and costs, for large projects including T1/T2 APAC.
• Held weekly Data Gather meetings to discuss issues and problems occurring in both Europe and Asia projects throughout the project life cycle.
• Provided weekly status reports to cross functional SAP teams and Project Managers/Sponsors including all Change Requests and Change Management functionality.
• Served as the Configuration Team Engineer for MM/PP modules of SAP, with focus on “Make to Order” Planning model design and configuration.
• Established data load process and management for BoM, Master Recipe, and Production Version for both Europe and Asia-Pacific (APAC) project rollouts, using LSMW functionaltity.
• Provided on-going support for the established QM module for both Europe and Asia.
• Developed, tested and completed multiple security roles for the application system.
• Implemented software application design to meet business expectations while improving cost efficiencies and reducing ABAP development dependencies, along with OSS support.

Confidential

SAP Functional Analyst/ System Engineer

• Attended training courses in blueprinting functionality and then shared the learning with other staff as appropriate, and applied the learning to specific project efforts.
• Met with the business and technical teams to gather requirements for the SAP CRM application.
• Utilized Visio to create and maintain Current State/Future State (“As-Is”/”To-Be”) functionality within the SAP system.
• Engineered numerous system strategies across the ERP product life cycle with respect to the Solution Database, Customer Interaction Center and Sales pipeline information.
• Assisted with the project to support additional phases of the SAP CRM implementation.
• Fulfilled a technical role for ORCA Phase I-B (upgrade of the CRM system) including implementation of Solutions Database for external customer access and implemented the SAP CRM/Customer Interaction Center.
• Rolled out Phase II of CRM for our external Sales staff including Call Reports, Sales Leads and Opportunities and included all US and European Sales Agents.
• Administered to all of the training classes for all Power and End Users of the CRM system throughout US and Europe.
• Upgraded CRM system, maintained Change Management functionality, and all change logs as well as OSS information.
• Designed, assessed and executed security roles for all 75 employees in the system.
• Identified additional training needs in the SAP technical areas, as well as other applicable personal growth areas.

Confidential

SAP Site Coordinator

• Directed system inventory movements and location maintenance within the SAP environment, including Warehouse Management (Inventory Management).
• Stabilized Cycle Count processes and controlled the product standards and production variances in the environment and reduced the variances by 70%.
• Engineered all aspects of inventory control, to physical and perpetual inventories, ABC analysis, and Cycle Counting.
• Performed requirement/data gathering, new business process designs, documentation, input, testing and validation according to established standards.
• Engineered the “Make to Order” Planning model design and configuration and the maintenance of all Bill of Material, Routings and Production versions in the SAP system at five (5) locations.
• Engineered all aspects of inventory control to physical and perpetual inventories, ABC analysis, and Cycle Counting.
• Installed SAP Plant Maintenance (PM) in later upgrade, included Master Data Management (MDM) and Maintenance Order Management (MoM).
• Established test criteria, documented and performed functional testing in both English and French.
• Administered to all of the training classes for all Power and End Users of the SAP system throughout US and Canada.
• Administered the security profiles with respect to numerous modules of the SAP environment with respect to a 150 member community in both English and French.