PROFESSIONAL SUMMARY:

• An organized, detail - oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
• Overall 9+ years of experience in providing high-performance systems administration and project management on IBM mainframe system platform.
• Overall 12+ years of experience in SAP Security and Basis with strong understanding of information security practices and extensive experience in SAP ECC, SAP Netweaver portal, Gateway, SAP BusinessObjects, Solution manager, SAP Employee Self-Service (ESS) and SAP Strategy Management (SSM).

SKILL:

• In-depth knowledge in information system management.
• Good knowledge in Enterprise wide Systems and Network Administration
• Greater knowledge in System Operations, Systems Installation, Configuration, Upgrading & Migration
• In-depth knowledge in Computer System Security Management
• In-depth knowledge in Database Design & Management
• Excellent troubleshooting skills
• Extensive knowledge in application developing and programing
• Analytical and critical thinker
• Fast learner
• Skilled multi-tasker
• Good knowledge of SAP HR Master Data Configuration

TECHNICAL EXPERIENCE:

Hardware: HP Server, Mainframe IBM Z A04, IBM9672-RB5, IBM 3090/120J, IBM ES9000/620, PC, etc.

SAP: SAP ECC5, SAP ECC6, SAP/ERP modules FI/CO, IM, MM, PS and HR/HCM, SAP BOBJ, SAP Solution Manager, SAP ESS, SAP SSM etc.

IBM: Z/OS, V1R10, OS/390 V2R10, MVS/ESA, VSE/ESA, JES2, RACF, VTAM, SMF, RMF, SMP/E, TSO/E, DFSMS, EREP, SDSF, ISPF/PDF, DB2 for OS/390 V5, CICS TS V2R3, INFOPRINT, IMS, MVS/DFP,PRINTWAY, etc.

SEA: VCSI R2.1A, TRMS R5.1A, RA/2 R2.7.9, RA/2002 R3.2.0, RA/7 R3.2.3, etc.

StorageTek: EXLM Expert Library manager V4.0.0, etc.

BMC: MAINVIEW/CICS V5.6.01, CMF Monitor V5.4.01, Control-M V6.0.03, Control-O V6.0.03, etc.

CA: CA- SYSVIEW R7.6, CA-Allocate R5.3.0, Netmaster for SNA V7.0, Netmaster for TCP/IP V7.0, Solve- Access V4.0, CA Common Services R3.0, CA-1 Tape Management R11, CA-Vantage GMI R11.1, Etrust Audit R1.5, File Master R3.1, Intertest/BATCH R3.0, CA-JCLCheck R7.1, CA-Spool R2.0, Solve EPS R5.2 ESF(CMC-Spool)R2.0, DUMP/BATCH R2.0. etc.

Other: TMON for DB2, QAHiperstation, Xpediter/CICS, Xpediter/IMS, Xpediter/Xchange, QAHiperstation,Xpediter/CICS, Xpediter/IMS, Xpediter/Xchange, Windows 98/2000/XP/Window 7, Microsoft Office, DOS, etc.

Languages: ABAP, XML, JCL, SQL, VS COBOL II, PL/I, etc.

WORK HISTORY:

Systems Support Analyst

Confidential, Houston, TX

Responsibilities:

• Creates and maintains user accounts, passwords, security profiles, roles and role assignments to positions.
• Works closely with Human Resources and finance business owner to develop and assign appropriate levels of access to SAP users.
• Prioritizes and provides resolution for security support and authorization issues in compliance with IT service level agreements.
• Validates security group and procedures. Provides guidance with IT security procedures development.
• Monitors for potential security policy violations and report to IT management with recommended corrective actions.
• Reviews roles and change requests for SAP users; recommend changes to improve overall SAP application security
• Conducts periodic license audits to ensure compliance with SAP licensing contract.
• Creates security reports as requested by IT management.
• Creates and maintains SAP security procedures and documentation.
• Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.

Systems Support Analyst

Confidential, St. Houston, TX

Responsibilities:

• Used SMP/E, JCL, TSO/ISPF, RACF etc. for IBM Z/OS Systems software installation, customization, maintenance, performance tuning, upgrade, optimization, job scheduling, problem diagnostics.
• Installed customized and maintained application systems and third-party software running on the System z/OS platform
• Monitored performance and tuned systems, recommended changes, upgrades, and enhancements based on the technical analysis.
• Worked with application development teams offering technical support and best practice guidance.
• Provided input on infrastructure architecture related issues.
• Participated in capacity planning disaster recovery planning.
• Provided operational support.
• Provided off hours on-call support.
• Document system designs and related processes.

Senior Systems programmer/DB2 DBA

Confidential

Responsibilities:

• Used SMP/E, JCL, TSO/ISPF, RACF etc. for IBM Z/OS Systems software installation, customization, maintenance, performance tuning, upgrade, optimization, job scheduling, problem diagnostics.
• Installed, customized and maintained IBM Database system DB2 and related software products.
• Installed, customized and maintained IBM Customer Information Control System (CICS).
• Installed, customized and maintained application systems and third-party software running on the System z/OS platform.
• Implemented mainframe system security management.
• Designed, implemented and ensured successful backup and recovery process.
• Developed and implemented storage strategies,
• Worked with application development teams offering technical support and best practice guidance.
• Provided input on infrastructure architecture related issues.
• Participated in capacity planning disaster recovery planning.
• Provided operational support.
• Provided off hours on-call support.
• Document system designs and related processes.

Mainframe Systems Operator

Confidential

Responsibilities:

• Monitored enterprise wide server, network and application availability.
• Monitored and reported on enterprise wide operating system, database and application backup and recovery operations.
• Handled the requests like stopping and starting of Mainframe, subsystems and Remote printers.
• Managed JES2 and JES3 SPOOL resources and job scheduling.
• Supported the incident management process with the resolution and/or escalation of incidents to second level support and/or management as appropriate.
• Provided base level IT support to non-technical personnel within the business.
• Processed backup tapes and required paperwork for offsite storage. Restores user and database files.
• Monitored and reported on data center infrastructure equipment issues.
• Monitored batch and online jobs for performance and successful completion. Communicated job failure information to service owner.
• Recorded job run times. Recorded job failure and resolution information.

Application Programmer

Confidential

Responsibilities:

• Installed and configured personal computers for the company.
• Developed a PC version office management automation (OMA) relational database system for the company.
• Modified existing software to correct errors, adapt to new hardware and improve performance.
• Identified and suggested new technologies and tools for enhancing product value.
• Maintained existing applications and designed and delivered new applications.