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Senior Solution Consultant Resume

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Dallas, TX

SUMMARY:

  • Seasoned Professional with over 10 years’ experience in government, retail, banking and financial services sector with expertise in ERP Systems Implementation & Administration (SAP & Oracle), Business Process Management, Project and Operations Management.
  • Well versed with Installation and Configuration of different SAP Products ECC, CRM &BW
  • Expertise in all SAP Core Basis administration activities User Administration, CCMS monitoring, performing Kernel upgrades, Applying support Patches and applying Notes (SPAM, SAINT, SNOTE), Performance tuning, Spool administration, Operation modes and Client Administration (client copy, client export, client import and client Refresh), SAP Router Installation & Configuration
  • Standard Background job Scheduling and maintaining, Maintenance of system Profiles as default & Instance, System Performance Tuning, Memory Management
  • Experience in configuration/management of Transport Management System, setting up Transport routes, Logon Group configuration for Load balancing, Table Space Administration and Data Archiving activity
  • Ability to handle multiple projects, Logical and Analytical, detail - oriented, result-oriented, customer focused, quick learner. Organized, resourceful, self-motivated, self-starter, Team Player. Work productively with Business Users, Developers, Analysts and Support Staff.
  • Extensive technical expertise with a proven history of managing multi-million dollar projects within application development, desktop and hardware fulfillment, enterprise systems integration, compliance, information security and business focused initiatives

TECHNICAL SKILLS:

SAP Basis Technology Associate: SAP Administration.

SAP Net weaver and Basis Administration.: SAP Enterprise Portal Administration.

DB2 Administration and Basis Knowledge on Oracle administration: SCM and BI Administration

Solution Manager Basis Administration: Oracle Certified Professional (Database Administration)

PROFESSIONAL EXPERIENCE:

Senior Solution Consultant

Confidential, Dallas, TX

  • Responsible for Complete SAP Infrastructure Administration Including SAN Administration,OS Administration Oracle Database Administration
  • Performing the DB Refresh Activities in Quality System with Production System Data as a part of Monthly Activity
  • Implemented the Standby Server for the SAP Production System
  • Applied the latest SAP Bundled Patches
  • Defined the ERP Product Systems and Technical Usages in Solution Manager, Calculated the Stack levels of ECC systems, generated the XML file for Upgrading the ECC Systems to EHP6
  • Maintaining the Systems, Servers and Databases in SMSY, Defined the logical Components Configured the Earlywatch
  • Interface Administration from SAP to other Existing non-SAP Systems like IBS System(Treasury & Trade Finance), KRONOS System(HR System), ALGORITHM System(Production Planning), CFS System(Export & Import System)
  • Defined the Master Server, Media Servers, defined the policies for Online Backup, Offline Backup, Archivelog Backup of all SAP systems
  • Written the Script to take the Backup of Non-SAP Systems as a part of Disk to Tape Policy, Performed the DB restore activity Directly from Tape and Disk
  • Involved in adding the additional LUN’s to the SAP Development, Quality and Production Systems
  • Performed the Material Archiving activity with the co-ordination of Functional people

Senior Solution Consultant

Confidential, Louisville, KY

  • Involved in Implementation & Post Go-live support of SAP Landscape ECC 6.0 & Solution manager 7.1
  • Restored & Recovered the offline backup, applied the offline redolog files using BR*tools,
  • Performed the System copy using Production offline backup restore in Sandbox, Created the OPS$ users, Created the Control file cntrl.dbf from the trace file.
  • User Administration like User creation, restriction of regular and temporary user ID’s, Created user groups for easy administration & maintenance
  • Upgraded Kernel to the latest patch of existing Dev, QAS & PRD & SOLMAN
  • During SGEN switched logmode from archmode to noarchmode through BR*tools..
  • Generated the Solution manager keys, License keys(Standard & Maintenance) and installed the keys in all the systems in the landscape.
  • Tuned instance profile parameters in PRD & Dialog instance as per SAP Go live analysis report.
  • Managing TMS such as setting up TMS, Setting up Domain Controller with members, importing TPs from Development to Quality, Production
  • Opening the OSS connection to SAP to check the system as requested by the Consultants and take the actions as per the Early Watch alerts sent by the SAP.
  • System Profile parameter tuning and maintenance
  • Created the Clients and performed the client copies (Local, Remote & Imports-Export) Deletions. Performed the Table Space Reorganization after deleting the client.
  • Taking Database Backups(Online & Offline) using CRON Jobs of existing PRD, QAS, DEV, Sandbox and Solution Manager.
  • Tablespace Administration using BR* Tools and adding data files when it reaches more than 90%.
  • Defining and configuring Basis Background jobs to reorganize various logs like ABAP dumps, Spool Requests, Job logs and batch input sessions etc.
  • Generating access keys for Developers and Object keys for standard objects after logging into the Service market place
  • Configured and maintained Operation modes for efficient utilization of server resources.
  • Analyzing the ABAP dump analysis daily and any if necessary fixing the errors as per OSS notes.
  • Performing System health checkups on daily, weekly and monthly basis and monitoring System Response Time, Process, Memory, CPU utilization monitoring

Senior Solution Consultant/Project lead

Confidential

  • Leading the SAP ECC functional testing team.
  • Coordinating with the onsite development team to ensure a bug free production system.
  • Supervising the preparation of Test Scripts for both Unit Testing and Integration Testing.
  • Working closely with data base team for smooth transition
  • Support User acceptance test.
  • Preparing test scripts for business critical reports and interfaces and all-embracing testing on different scenarios.
  • Migrating data from the legacy system to the new system through LSMW
  • Coordinated with other functional modules for integration checks
  • Working for system enhancements and other developments (user-exits and Z reports) with the technical team.
  • Providing active support to the users.

Senior Solution Consultant

Confidential

  • Responsible for System Builds of ECC 6.0 Landscape ( Sandbox, Training, QA System, Development, Cross-Projects, Production)
  • Helping the end users with security related issues suggesting the roles based on SU53 dump, st01 and suim
  • Batch job monitoring and scheduling using tools Tidal Enterprise Scheduler

    Verifying daily backups

  • Weekly refresh from production system to dryrun system
  • Conducting stress tests on newly developed objects before being moved to production on quarterly basis
  • Applying support packs to production system on a quarterly basis
  • Refreshing all the development and quality systems on quarterly basis
  • Familiar with GRC Access Control Tool
  • Responsible for transports, applying support packs and installing EHP packs
  • Applying note corrections OSS user admin, manual BW processing, manual user admin using SU01
  • Responsible for Operations of the ECC 6.0 landscape like Backup, Restore, Recovery, Monitoring Developed test plans, test scripts and conducted UAT testing with the business users.
  • Created User training manual and provided training to the business/end users
  • Communicated project status to management through effective presentation.
  • Provided input to project managers in defining project plans and estimates, identifying issues and risks, including report status and updating project management tool sets for senior leadership team.

Solution Consultant

Confidential

  • Experienced in XI every day configuration issues like creating RFC destinations and http on both R3, BI 7.0, SCM and XI side, Configuration of IDOC's.
  • Experience in monitoring BI data load and configuration and process chain.
  • Provide day to day support for ECC 6.0, XI and SCM, livecache and BI 7.0 landscape.
  • Created and executed the upgrade task list for ECC.
  • Supporting Employees Health Services (EHS) and E-recruiting.
  • Experience in TMS setup for landscape and transports.
  • Participate in change management meeting weekly for changes to the production systems.
  • Experience in OpenText and LiveLink archiving.
  • Experience in creating and maintaining System Landscape Directory (SLD).
  • Provide support for day to day transport administration and troubleshooting.
  • Applying support packs and notes.
  • Using Solution Manager for downloads, monitoring and CUA.
  • Using CCMS agents to check the alerts in various SAP systems.
  • Defining the RFCs in SM for the SAP systems in the landscape.
  • Performance monitoring including system log analysis, performance management and Output management analyze the performance of SAP systems in the landscape using Solution Manager.
  • Performance tuning, table sizing, archiving of database.
  • Defining the RFCs in SM for the SAP systems in the landscape.
  • Spool configuration, Troubleshooting and reorganization of TemSe.
  • Setup the Backup Strategy, procedure and policy. Worked as a single point of contact for all Backup issue and monitoring.
  • Involved in scheduling Backups and archives and restoring data when required.
  • Monitoring of Processes, Users, Disk usage, hit ratio, Buffer, swap memory, free table space and. data consistency.
  • Involved in the post installation activates.
  • Automated mail Alerts using transactions RZ20 and RZ21.
  • Kernel Upgrade, Applying Patches.
  • TMS support, authorization management, STMS transport rules for customizing and self-defined objects and troubleshooting.
  • Maintained all the instance profiles in development and production systems.
  • Using CCMS agents to check the alerts in various SAP systems.
  • Performing System refreshes for R/3 and other systems.
  • Configured and executed SAP change control functions including the transport management system (TMS), ABAP workbench organizer and customizing organizer.
  • Maintain all the system profiles in development and production systems. Scheduled jobs in background to cleanup spool requests, dumps, batch-input sessions, background jobs.
  • Experience in XI Adapters and messaging between the SAP systems and outside of SAP.
  • Mapping patterns: Sequence Number generation, Duplicating sub trees, table value lookup, Tree Reversal (Context).
  • Working as a team member in SAP XI implementation group. Involved extensively in the configuration of XI with SAP and non-SAP systems and extracted the data from different legacy non-SAP and SAP systems.
  • Extensive hands on experience in designing interface scenarios, message interfaces, inbound & outbound interfaces, message types and mapping programs.

Solution Consultant/ Project Lead

Confidential

  • Developed interfaces to receive and distribute data to/from SAP R/3 to/from legacy systems.
  • Configured FILE, IDOC, JDBC and SOAP adapters.
  • Worked with Security Admin for role based security and set up authorizations for users based on segregation of duties.
  • Worked on SAP Check Indicator Defaults and Field values, reduced the scope of Authorization checks using transaction SU24 and maintained check indicators for Transaction codes.
  • Configure the STMS for landscape and perform transport between them.
  • Using CCMS agents to check the alerts in various SAP systems.
  • Involved in the post installation activates.
  • Used traces and display authorization checks reports for resolving the end user problems.
  • Setup CUA in all landscape environments.
  • Worked with the security requirements for Sarbanes-Oxley (SOX) compliance framework using SOD in SAP Applications with emphasis on internal control requirements.
  • BW Data Load Monitoring and Performance Tuning.
  • Work with users, functional analysts, and developers to identify Security requirements and translate requirements into Security Designs.

Basis Consultant

Mazaya Foods

  • Used TMS to administer transport systems and configured the transport routes, Transport change requests between different clients and system.
  • Attended help desk, most of the problems are with Users, Authorizations, New master roles creation, modification. Performance problem, Spool problems.
  • Performed database monitoring for space utilization & performance tunings.
  • Open / Closed SAP services connection via SAP Net R/3 Front-end to SAP for remote consulting.
  • Applied support package for entire landscape.
  • Ran security reports for critical transactions and objects and for users who never logged on.
  • Performed daily administrative activities such as Alert monitoring, Scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring, system logs etc.
  • Prepared daily / monthly monitoring reports.
  • Managing Process, Users, Monitoring the Disk usage etc.
  • Upgrade, Applying Patches, Making batch files for backup jobs, archiving and clearing transaction logs and scheduling them.
  • Database Monitoring, OS Monitoring Log Monitoring.
  • Trouble shooting system problems by analyzing system log, update monitoring, alert monitors, system traces, and lock entries, system dumps.
  • Worked with the functional teams to facilitate design and creation of roles and profiles under tight deadlines.
  • Printer spool administration and support for printer setup.
  • Hot Packages, Downloaded Patches from OSS and applying OSS notes. Kernel upgrades.
  • SAP Backup setup, monitoring, troubleshooting.
  • CUA issue support and troubleshooting.
  • Setup RFC connection between the landscapes.
  • Provide the support for user globally in different time zone.
  • Pager support, on call rotation and change management participation.
  • Worked as a System Administrator, which includes installation, upgrade, system monitoring, diagnosis, configuration, performance tuning to optimize effectiveness of memory use and disk management; support and maintenance of UNIX operating system on a variety of UNIX server.
  • Supporting a SAP production UNIX server in SUN, HP and AIX. Using ksh for scripting.
  • Experience in SSH and sudo installation. Managing CPU usage and memory on multiple CPU machines.
  • Experience in Veritas Netbackup, disaster recovery, and File system, Volume Manager for UNIX and NT High Availability. Experience in Legato backup.
  • Experience to support Web server, FTP access and mail server.
  • Experience in LVM (Logical Volume Manager), disk Mirroring, Logical Storage.
  • Experience in AIX 5L JFS (Journal File System), JFS2, NFS, NIS and DNS. LPP (licensed Program Product), NIM (Network Installation Management), TCP/IP, IP address, subnetmask, configure the network interface, ifconfig, MTU, mktcpip, system startup process, SNA web access using sockets over SNA gateway, SNA client access.
  • Test and apply maintenance level patches on UNIX server.
  • Experience to maintain service requests, trouble tickets for Data Center and work with different groups to install hardware and software. Managing changes, analysis, and supporting the Data Center infrastructure.
  • Experience in Tivoli Workload Scheduler, Tivoli Storage Management, Tivoli web access information management, disaster recovery, High Availability, HACMP, ADSM

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