OBJECTIVE:

Use by 8+ years of SAP OTC experience to build and implement robust and complete business and system processes that could be implemented worldwide.

SUMMARY:

• Functional Lead/Manager in SAP OTC for 8+ years
• Functional Lead/Manager in SAP coordinating work for the SAP environments
• Led team as well as business stakeholders through blueprint workshops, requirements gathering, business process mapping, functional documentation, configuration, integration testing, training, implementation, Hypercare and on - going support to meet business objectives.
• Worked closely with technical resources through development efforts to ensure that business requirements were met and that development was thoroughly documented and signed off
• Ability to work with global teams as a part of 3 full life-cycle international implementations.
• Strong relationship building with stakeholders around the globe which lead to better collaboration and support for solution once delivered.
• Resource manager for a team of 5 people for the last 3 years with responsibilities for employee engagement, development and performance reviews.
• Extensive experience in all areas of SAP OTC including order management, pricing, outbound logistics and billing
• Knowledge of enterprise structure settings in SD, Logistics, MM, Financial Accounting
• Experience in order management with inquires, quotes, orders, vehicle management system (VMS), variant configuration (VC)
• Experience in configuring and assigning pricing procedures to sales order types. Configuring access sequences, condition types and condition record maintenance for both customer as well as inter-company pricing.
• Worked closely with third party logistics (3PL) firms for distribution of product. Set up IDOC interfaces between 3PL and SAP to indicate stock movements within plant as well as outbound to customer.
• Designed and implemented local invoices, credit/debit memos and Pro-Forma invoices per legal and regulatory requirements
• Strong cross-functional integration with STP, PTP, FI/CO, ME, APO
• Knowledge of master data elements across modules including customer master, vendor master, material master, pricing condition and output condition records
• Integration with non-SAP systems to ensure smooth business processes throughout the organization
• Designing and writing functional specs for custom development, reviewing and approving technical specs and partnering with development team for coding and testing of development objects
• Documenting of and execution of testing scripts used to run integration testing of overall solution

WORK HISTORY:

Confidential

Manager of ERP Design

Responsibilities:

• Developed and maintained a roadmap for upgrades to ensure that all components of the SAP ECC environment across the landscape were N-1 in terms of versions/enhancement packs/support packs
• Manage relationship with technical support teams to ensure that all maintenance work in terms of patching and routine maintenance were done on a regular basis in accordance with policies set by my team and the organization.
• Managed relationship with business stakeholders to align with outages needed for upgrade and maintenance work that resulted in minimal outage to the business operations.

Manager of ERP Design

Confidential

Responsibilities:

• Responsible for managing enhancement requests from the business and fitting them into quarterly releases that occur throughout the year. These enhancements are tracked to ensure they are adding business value to the requestors. In 2015 we delivered over $1.5 million in yearly savings just in the Confidential space alone.
• Work closely with the business users to ensure that requests are delivered to their satisfaction and that all deliverables are on time and on budget. I have developed an estimating tool that allows the company to better track estimated effort vs. actual effort in a way that will lead to more accurate estimating across all teams.

Senior Systems Analyst

Confidential

Responsibilities:

• Implemented new SAP portal for use with our dealer network in Europe and Australia. This portal was delivered prior to a major backend system change and allowed dealers to become more familiar with a new way of ordering Motorcycles, Parts and Accessories and entry of Warranty Claim Entry. Trained both internal and external staff on the functionality of the new SAP Portal and delivered smooth transition from one system to another.
• Confidential Lead for implementation of SAP sales and distribution functionality into India and China. Completed all OTC configuration and worked closely with the technical team to deliver on enhancements that were needed to deliver regional legal and regulatory requirements. This implementation was Greenfield in nature and allowed for the sale and distribution of product within these countries where it did not exist before.
• Confidential Lead on project to implement manufacturing of new family of motorcycles in India as well as bringing up entire Asia Pacific region onto SAP for sales and distribution. This enabled full distribution of product with the region to allow for quicker delivery of product and increased dealer and customer satisfaction within the region. Common approach and standard business processes were also implemented to ensure predictable and streamlined activity within the new regional headquarters.

Systems Analyst

Confidential

Responsibilities:

• Designed and acted as lead developer on new system that allowed dealers to enter and maintain their vehicle orders.
• This eliminated all paper ordering that was previously done and implemented new business processes.

Programmer Analyst

Confidential

Responsibilities:

• Lead development work on additional functionality on external intranet relating to eCommerce, dealer financial reporting, used vehicle registration and dealer meeting registration

Associate Programmer Analyst

Confidential

Responsibilities:

• Developed, tested and implemented enhancements or new functionality to external intranet including vehicle registration, warranty, parts ordering