SUMMARY:

• Over Eleven years of extensive SAP Administration experience in wide range of SAP products including SAP HANA, with excellent verbal, written, communication and interpersonal skills. Ability to work in team and individual, interact with SAP functional/business teams to get optimal system performance. Enjoys working in large environments with various business units and consistent in excellent documentation policies.
• SAP Trained and Certified - Run SAP Methodology, E2E Solution Operation Standards, E2E Root Cause Analysis, E2E Change Control management, E2E Business Process Monitoring, Solution Manager Operations and Service Desk
• Twelve years of experience in IT of which 11+ years as in SAP Basis Administration.
• Currently leading a Basis team of 20 resources for Pool of five North America customers.
• Planning/Executing all BASIS deliverables and guiding the team on technical challenges.
• Performed various roles such as a Basis consultant, Sr. Basis Consultant & SAP Basis Project Lead.
• Performed multiple implementations, upgrades including OS/DB migration
• Performed Version and EHP upgrades on multiple SAP components including HANA database
• Worked extensively in several SAP products in different OS/DB environments includes SAP Bolt-Ons/ Third-Party tools connecting with SAP Products.
• Good Experience in SAP Hardware/cloud Migration.
• Extensive experience in restore and recovery of business-critical systems.
• Experience in SAP Bobj 4.2/Lumira 2.0/Fiori/Mobile Platform landscape build.
• SAP Products - EHP7 SAP ERP 6.0/PO 7.4/SAP GRC/SOLMAN 7.2 installation on HANA DB as part of implementation project for one of North America Customer.
• SAP Products - PO 7.5/BOBJ 4.2/FIORI/ERP 6.0 EHP8 as part of support/Upgrade projects.
• Perform Oracle (11g/12c) version upgrades, SBP bundle patch upgrades, etc.
• Experience in User Administration, TMS Administration, Patch Administration, Client & System copy, job Scheduling, performance monitoring & tuning.
• Well versed in all aspects of Client management - Creating, Deleting & Copying in various modes
• Experience in defining, configuring and maintaining Transport Management System (TMS) environment for various SAP Landscapes.
• Experienced installing and configuring Solution Manager 7.0/7.1/7.2 Configured Maintenance optimizer, Performed E2E RCA, configured Solution Landscapes, Earlywatch Alerts Reports, Service Desk & Technical monitoring, etc.
• Expertise in configuring and working with Diagnostic agents, Wily Introscope Enterprise Manager connectivity configuration, monitoring Workload Analysis using wily dashboard for both SAP ABAP & JAVA systems and debugging from Trace Analysis.
• Hands on Experience with different SAP Product System Copy Procedures and System Refreshes.
• Experience in Configuration, Administration and Monitoring of TREX Search engine/SAP Web Dispatcher/SAP Router.
• Experience in third party products: BSI Taxfactory, RunBook, Sabrix, RWD, DQM, Paymetric,etc.
• Administration of Database systems like Oracle, SAP HANA, MS SQL and MAX DB
• Managing Archive Logs. Monitoring Systems for its database growth, memory utilization, doing SAP health checks daily for its better performance.
• Experience in using Profile Generator (PFCG) for creation and maintenance of Roles/Activity groups according to the business requirements.
• Worked in a production support environment (24/7) supporting SAP Systems.
• Working in SAP Implementation/Upgrade/Support project, Involvement with different functional/development teams for issue resolutions.
• Prepare SAP Basis activities documentation for future references.

AREAS OF EXPERTISE:

Operating System: Windows XP/Vista, Windows Server 2000/2003, Linux, IBM AIX, HP-UX, & Solaris

ERP: SAP R/3 4.6B/C, SAP 4.7, SAP ECC 5.0, SAP ECC 6.0, EHP8, SAP NetWeaver -7.5, SAP NetWeaver 04/04s - XI 3.0, MDM 3.0 & MDM 5.5, EP 6.0/7.0, WAS 6.40, BW 3.1/3.5, SAP BI 7.0, SAP CRM 4.0/5.0, SAP SCM 3.0/5.0, Sol Man 4.0-7.1/7.2

Cross Applications: RFC, ALE, EDI, IDOCS and BAPI

Languages: C, C++, JAVA, VB, .NET, ABAP/4

Databases: Oracle, SQL Server, DB2, MAXDB & HANA

Web Technologies: HTML, XML, VBScript, JavaScript, PHP & WebDynpro

Tools: & Packages: Ecatt, LoadRunner, Microsoft Office Suite, MS-Visio, Virsa

PROFESSIONAL EXPERIENCE:

Confidential

Sr. SAP Basis Lead Consultant

Environment: SAP ERP 6.0/E-Rec/HR, SRM, SCM, SAP NW 7.3/7.4/7.5 - BI/PI/PO/EP, SAP GTS, SAP GRC, OS - WINDOWS, AIX, LINUX & DB - MS SQL, Oracle, MaxDB and HANA

Responsibilities:

• SAP Technical Lead for a team of 20 Basis members for a Pool of Five North America customers in Cloud Infrastructure services.
• Planning/Executing all BASIS deliverables and guiding the team on technical challenges.
• Involve in preparation of project plans for Implementation/Upgrades/Migration, highlighting dependencies and vulnerable issues.
• Managing day to day Support & Project Activities and work extensively on Implementation project.
• Working with peers and Delivery Manager to drive the SAP Basis compliance.
• Identifies alternative approaches to overcome obstacles & resolution for open issues.
• SAP Basis leading practices, methodologies, processes and control framework.
• Hands-On SAP Basis troubleshooting experience in multiple SAP components - ECC, BI, SCM, SRM, PI/PO, GRC, eRecruitment, GTS, Solution Manager, HANA/Oracle, BOBJ, DQM, Sabrix, etc.
• Worked extensively on implementation/upgrade/migration projects on HANA DB.
• Performed SAP HANA DR Setup (Replication) and DR Drill Yearly Activity.

Confidential, Mountain View, CA

Sr. SAP Basis Consultant

Environment: EHP6 for SAP ERP 6.0/ECC 6.0, EHP2 for SAP CRM 7.0/CRM 6.0, PI 7.0, Solution Manager 7.1/7.0, SAP DUET Enterprise 1.0, Windows Server 2008 & Oracle 11g

Responsibilities:

• Leading a 3-member Basis team from Offshore.
• Planning/Executing all BASIS deliverables and guiding the team on technical challenges.
• Enhancement Upgraded for ECC 6.0 to EHP6, CRM 6.0 to CRM 7.0 EHP2 and SolMan 7.0 to 7.1
• Perform a installation of NW 7.3 Java in a MCOD scenario with ECC ABAP.
• Split CRM Java stack from ABAP stack and upgraded to NW 7.3
• Executed Hardware Migration of PI - N/W 7.0 with Oracle upgrade.
• Split ABAP and JAVA onto separate SID for ECC & CRM using Dual-Stack split.
• Import daily and weekly transport requests at SAP level using STMS and OS level using Transport Control Program (tp) commands from Development to Quality and Production systems in ECC, CRM and other landscapes and coordinated with ABAP & functional teams to resolve any issues.
• Configured the printers for Front-end printing, Local printing, Remote printing, reorganizing of TEMSE database and troubleshooting printer problems in SAP landscapes.
• Performed database administration using BR* Tools which included reorganizing extents in table spaces, extension of table spaces and data files by Monitoring Database Growth.
• Responsible for Configuration/Monitoring and troubleshooting Email and Fax communication services using SOST, SCOT for sending alerts regarding system critical tasks.
• Downloaded OSS notes from SAP Service Marketplace and implemented using SNOTE to resolve user problems mostly relating to ABAP short dumps.
• Execute the weekly non-production/production maintenance activities.
• Involved in Installation and configured of TREX 7.1 and Adobe Document services.
• Registered new technical systems and business systems in SLD.
• Involved in applying the licenses for new systems from SAP service market place.
• Trouble shoots and monitors issues for SAP PI 7.0 systems.
• Performed SAP system refreshes and copy based on business need.
• Downloaded the latest kernel stack and updated the Kernel executables in all the sap systems.
• Operated database in archive/no archive log modes, done regular DB activities using BR*Tools.
• Scheduled the standard background jobs on all the systems.
• Created Clients, Client copy (Local and Remote), deleting clients, Assigning logical systems to clients as per the business requirement. Planning and implementing transport system landscape for ECC (DEV, QAS and PRD).
• Assist in SAP security tasks like creating users, assigning roles and authorizations.
• Responsible for opening and closing the quality and production systems for manual configuration for certain duration.

Confidential, Indianapolis, IN

SAP Basis/Solution Manager Consultant

Environment: R/3 4.0 - E.C.C 6.0 ehp5, Solution Manager 7.0/7.1, BW 3.5, BI 7.0, EP 7.0/7.1, PI 7.1, AIX 5.3 HP-UX v11.3, RedHat Enterprise Linux (RHEL) 5.3 & Oracle 10g/11G

Responsibilities:

• Part of the team installing and configuring Solution Manager 7.1 on Linux 5.3 with Oracle 11g. Providing solution monitoring support.
• Carried out the post installation activities like configuring STMS, applying the support packs, defining operation modes for systems, scheduling standard jobs and creating RFC destinations.
• Created Productive Solution Manager Client for satellite system Monitoring/Administration.
• Configured Maintenance Optimizer in Solution Manager for downloads.
• Defined systems in System Landscape Maintenance & a new solution in Solution Landscape.
• Created new systems and logical components in the solution manager for satellite systems.
• Generated the RFC connections and established the trusted/trusting relationships between solution manager and satellite systems.
• Configured and scheduled the dynamic sessions for Earlywatch alert reports through SDCCN in Solution manager.
• Setup the Service Level Reporting & define the target level for target KPIs.
• Configured System Monitoring for Centralized Maintenance of Alerts and Thresholds in Solution Manager using CCMS alerts.
• Configured Central System Administration for Satellite systems that involved Regular task, One time task, Monitoring & Troubleshooting.
• Import daily and weekly transport requests at SAP level using STMS and OS level using Transport Control Program (tp) commands from Development to Quality and Production systems in R/3, ECC, BW and other landscapes and coordinated with ABAP and functional teams to resolve any transport related issues.
• Configured the printers for Front-end printing, Local printing, Remote printing, reorganizing of TEMSE database and troubleshooting printer problems in R/3 and BW landscapes.
• Involved in solving the issues related to Single Sign-On between Portal, R/3, BW & other Systems.
• Performed database administration using BR* Tools which included reorganizing extents in table spaces, extension of table spaces and data files by Monitoring Database Growth.
• Responsible for Configuration/Monitoring and troubleshooting Email and Fax communication services using SOST, SCOT for sending alerts regarding system critical tasks.
• Performed 24X7 Production Support.
• Downloaded OSS notes from SAP Service Marketplace and implemented using SNOTE to resolve user problems mostly relating to ABAP short dumps.
• Execute the weekly non-production/production maintenance activities.
• Involved in Installation and configured of TREX 7.1 and Adobe Document services on Oracle 10g.
• Configured backend ECC system as UME data source for Enterprise Portal using config tool.
• Configuring Single Sign on, UWL and JCO connections in Portal.
• Added Server node on production portal for fine tuning the performance of the portal.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Registered new technical systems and business systems in SLD.
• SSO configuration with backend systems through logon tickets.
• Installed and configured CyberSafe for SSO from SAP GUI and web browser to SAP Systems.
• Installed and configured BSI TaxFactory 9.0. Periodically upgrade BSI cyclic & BSI Tax TUBS.
• Installed and Configured RunBook tool in R/3 and ECC systems for finance Module.
• Involved in applying the licenses for new systems from SAP service market place.
• Trouble shoots and monitors issues for SAP PI 7.1 systems.
• Performed SAP system refreshes and copy based on business need.
• Downloaded the latest kernel stack and updated the Kernel executables in all the sap systems.
• Operated database in archive/no archive log modes, done regular DB activities using BR*Tools.
• Scheduled the standard background jobs on all the systems.
• Part of the team for Oracle upgrade from 10g to 11g.
• Created Clients, Client copy (Local and Remote), deleting clients, Assigning logical systems to clients as per the business requirement. Planning and implementing transport system landscape.
• Assisted Security Team in security tasks like creating users, assigning roles and authorizations.
• Responsible for opening and closing the quality and production systems for manual configuration for certain duration.

Confidential, St. Paul , MN

SAP Basis/NetWeaver Consultant

Environment: E.C.C 6.0 ehp4, Solution Manager 7.0/EHP1, BI 7.0, Windows 2008, MS SQL 2008, RedHat Enterprise Linux (RHEL) 5.3 & Oracle 10.2g

Responsibilities:

• Implemented EHP4 on ERP6.0/NW7.01 HA MSCS System using SAP Enhancement Package Installer (SAPehpi) tools.
• Downloaded SAP enhancement packages using SAP Solution Manager Maintenance Optimizer.
• Experienced in troubleshooting issues while implementing the EHP4 package.
• Installed the required Support Package Stack as pre-requisite for installing SAP EHP’s
• Activated Business Functions & Extensions.
• Installed SAP NW BI 7.0 ABAP Stack on Microsoft OS 2008 clustered environment with MS SQL 2008 as DB as second SAP System in MSCS Cluster.
• Installed SAP NW BI 7.0 Java Stack on Microsoft OS 2008 clustered environment with MS SQL 2008 as DB as third SAP System in MSCS Cluster.
• Performed Cluster Configuration for SAP ASCS/SCS and ERS.
• Performed Post installation activities.
• Configured the SAP System for SQL Server Database Mirroring.
• Established connectivity between BI & ECC systems and checking the connectivity between them.
• Installed the Japan language for SAP systems and Configuring/Setting the system for Translation. Installed the Supplementation of languages in the system.
• Configured Adobe Document Services for ECC and BI systems.
• Registered the SAP systems in SOLMAN SLD.
• Performed the BI Usage-type specific technical configuration.
• Configured EarlyWatch Alert Reports (EWA) for satellite ABAP & JAVA based software components
• Configured System Monitoring/Administration and Service Level Reporting in Solman.
• Applied extensive OSS Notes to the systems downloading from OSS as per instruction from SAP Development team or where ever applicable.
• Configuring Operation Modes, Managing SAP Profiles and Logon Groups for load balancing.

Confidential, Dublin , OH

SAP Solution Manager/Basis/NetWeaver Consultant

Environment: SAP E.C.C 6.0 ehp4/3, Solution Manager 7.0/EHP1, TM 6.0/7.0, XI/PI 7.0/7.1, BI 7.0, SCM 7.0, EP 7.0, GRC 5.3, Windows 2003, MS SQL 2005 and MaxDB 7.6.

Responsibilities:

• Responsible & point of contact person for SAP SOLMAN, SAP TM and SAP SCM landscape.
• Reviewed & Re-architect Solution Manager & SAP TM landscape.
• Guided Pacer IT team for building & maintaining SAP Sol. Manager Operations and service center.
• Provided SAP Solution Manager Functionalities: Implementation of SAP solutions, solution monitoring, service desk, ChaRM, Delivery of SAP Services, etc.
• Upgraded SOLMAN 7.0 from SPS14 to SOLMAN 7.0 EHP1 & Performed the basic configuration.
• Defined and connected satellite systems - (ECC, BI, XI, EP, and TM) to the SOLMAN.
• Designed/Created solution landscapes for Non-Production and Production System.
• Created RFC connections for ECC, BI, XI and TM clients.
• Configured Data Collection jobs to collect data into Solution Manager SLD.
• Installed Dev SOLMAN 7.0 SR3 and upgraded to SOLMAN 7.0 EHP1 for ChaRM Project. Performed the basic configuration.
• Performed central Service Data Control Center SDCCN configuration.
• Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based Systems.
• Configured System Monitoring/Administration and Service Level Reporting.
• Configured Service Desk functionality to process internal support messages centrally in SolMan.
• Implemented Solution Documentation Assistant.
• Set up End-to-end collaboration: forward internal service desk support messages to SAP Support for problem solutions.
• Set up Issue management: Issues, Top Issues, Expertise on Demand (EoD);
• Setup Root Cause Analysis (RCA) for SAP systems.
• Installed Wily Introscope Enterprise manager on Prod. SOLMAN with management modules.
• Deploy the IS Agent (Bytecode Agent) using SDM to enable SAP J2EE Systems monitoring.
• Ran Introscope workstation to check agents are running and data provided by agents arrive at the Enterprise Manager.
• Installed diagnostics (SMD) agents on monitoring satellite systems (ECC, BI, XI, EP, SCM, & TM).
• Configured the Monitoring System (Diagnostic) Wizard to configure the Root Cause Analysis scenario in the Central Prod SOLMAN system (includes setup of BI in central SOLMAN system).
• Configured the Monitored System (Managed systems) Wizard to connect the diagnostics agent on the monitored satellites to the central SOLMAN system.
• Configured Introscope Agent wizard for satellite J2EE systems.
• Connected both ABAP & JAVA stack of satellite systems to Prod SOLMAN.
• Browsed through Workload, Exception, Change & Trace Analysis tools for issues, troubleshoot and knowledge transfer to basis team.
• CCMS Configuration for Central Alert management. Alerts throwing using E-mails.
• Registering CCMS Agents to Central system for alert management.
• Assisted security team in developing and configure Security Roles and Authorization.
• Upgraded NetWeaver 7.0 to NetWeaver 7.0 EHP1 using both SAINT/JSPM and SAP Enhancement Package Installer (SAPehpi) tools.
• Upgraded SAP Transportation Management (TM) from 6.0 to 7.0.
• Upgraded SAP Event Management (EM) from 5.1 to 7.0.
• Installed NetWeaver 7.0 EHP1 and Add-On TM & EM component for TM Dev system.
• Installed and upgraded SCM optimizers for TM CS & VSR optimizers are typically used
• Created Clients, Client copy (Local and Remote), deleting clients, Assigning logical systems to clients as per the business requirement. Planning and implementing transport system landscape for TM (DEV, QAS, TRN and PRD).
• Configured Adobe Document Services for TM, BI, PI.
• Configured Adobe document Services (ADS) for ECC with Portal Java Stack.
• Implemented Enhancement Package 3 and EHP4 on ECC 6.0 landscape.
• Used both SAINT/JSPM and SAPehpi tools for implementing Enhancement packages on ECC 6.0.
• Downloaded SAP enhancement packages using SAP Solution Manager Maintenance Optimizer.
• Experienced in troubleshooting issues while upgrading the EHP packages.
• Installed the required Support Package Stack as pre-requisite for installing SAP EHP’s
• Configured Transport Management System using CTS+.
• In-charge for requesting and applying the licenses for new systems from SAP service market place
• Actively interacted with SAP for all the critical customer related issues in sap systems
• Applied Support Packs, Add-ons for SAP ABAP systems up to required level through SPAM/JSPM.
• Downloaded the latest kernel stack and updated the Kernel executables in all the sap systems.
• Set up SNC SAP Router for OSS Connectivity
• Applied extensive OSS Notes to the systems downloading from OSS as per instruction from SAP Development team or where ever applicable.
• Resolved the Printer issues by reallocating the print queues to the specific application Servers
• Troubleshoot printer issues by installing new code pages and device types on to the systems.
• Configuring Operation Modes, Managing Instance Profile, & Logon Groups for load balancing
• Implemented SAP Go-Live & Post Go-Live recommendation for SAP ECC/BI.
• Analyze & tune the SAP ECC/ SAP BI performance.
• Responsible for opening and closing the quality and production systems for manual configuration for certain duration.
• Analyse System log & ABAP Dump analysis to identify the problem and resolve it

Confidential, Maitland , FL

SAP Basis Consultant

Environment: SAP R/3 4.6c, SAP BW 3.5, AIX 5L 5.3, Windows 2000 Server and IBM DB2 udb 8.2

Responsibilities:

• Implementing a Disaster Recovery System for R/3 4.6c under real world conditions.
• Designed and modified the existing Data Recovery strategy by testing and analyzing the various backup/recovery scenarios.
• Step by step documentation for the newly build DR system for future reference.
• Worked extensively on Homogeneous system copy using Backup/restore and R3load tools.
• Performed backup/restore operation on DB2 database for database refresh.
• Experienced in Basic regular DB2 Administration/Maintenance task.
• Installed and Configure DB2 8.2 software on AIX 5.3 and Windows server 2003/2000 platform.
• Performed daily System Monitoring for SAP R/3 4.6, BW.
• Applied several OSS Notes as part of performance issues for database DB2 8.2, SAP R/3, & BW.
• Performed troubleshooting/Administration on DB2 database - Table space administration, adding data file to containers, archive log, and log file for trouble shooting.
• Monitor DB2 database table spaces and buffer-pools.
• Executed the Performance tuning by adjusting by various profile parameters, and buffers sizes.
• Worked extensively at OS and DB level for building the DR System.
• Working on SAP OS Migration from AIX to Windows platform.
• Responsible for Creating, updating and maintaining various Graduate College Websites.
• Responsible for Creation, enhancement, and maintenance various Microsoft Access Database.
• Graduate Database used to track student enrollment, graduate student records, etc.
• Responsible for Creation, enhancement, and maintenance various reports using Microsoft Excel.
• Generate Graduate College Statistics Reports using other departments help (enrollment, etc).
• Help front Desk by answering phone calls, handling office tasks as photocopying, data entry, etc.