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Sap Production System Support Resume

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SUMMARY:

  • Senior SAP plant maintenance (PM) Functional Consultant with experience of SAP MM as secondary skill.
  • 12 years of SAP Functional experience in Plant Maintenance with Materials Management.
  • Total work experience 18 years 3 months including 6+yearsof Industrial experience
  • Industrial experience as an “Assistant Manager - Maintenance” in pharmaceutical company.
  • Executed SAP projects in Oil and gas, Infrastructure, Energy and Pharmaceutical companies.
  • I have Expertise in SAP PM integration with other modules (MM, PP, QM, FI CO, PS, HR and DMS)
  • I have Experience in Leading and Managing Teams. Handled multiple roles such as SAP PM Functional Consultant, Team lead, Application Specialist, Data migration Expert.
  • Building Functional Designs for SAP Plant Maintenance processes based on business requirements Corrective, Preventive, Breakdown, condition based maintenance, Calibration, Work clearance Management etc.
  • Expertise in Preventive maintenance planning activities, creating large number of Maintenance plans, Scheduling and Dead line monitoring and troubleshooting maintenance Plans.
  • Extensive Experience in project activities like Blue printing, Configuration, testing, data migrations, Cutover planning
  • Expertise in interface functional design, end to end interface testing and troubleshooting.
  • Vast experience in Major Support engagements, Ticketing tools, SLA, Change Management, SOX.
  • Hands on Experience on IDOCs, inbound ABAP proxy, web service calls, RFC FM, BAPI Manual testing.
  • Align / Map the customer requirements to SAP best practices and develop Business blue print documents and process flows and obtain process owner’s signoff.
  • Developing functional specifications for custom Developments with Technical details
  • Vast Experience in Execution of PM data conversion using tools like MS excel, access, LSMW, BDC etc.,
  • Ability to develop functional specifications for the BW reports and test the reports.
  • Ability to configure work flow scenarios based on various business objects.
  • Basic ABAP knowledge - Debugging, Understanding the program logic, Finding user enhancements (use exists, field exists) in Plant Maintenance etc .

SAP EXPERIENCE:

Confidential, Houston, Tx

SAP Production system support

Responsibilities:

  • Developed Functional Specifications for various Enhancements like Report development, Automation of interface log distribution, Confidential Inbound Interface Improvements, Adding custom fields to standard reports etc.
  • Assisted Development team to make them understand the requirements to deliver the PM (Work order) work flow change and involved in Full Testing of completed developments.
  • Several Master data related issues like Mass Maintenance Plans Rescheduling, Maintenance Plan master data mass changes, Work order reloads using Custom programs.
  • Supported the Interfaces where there is no test environment. We have done Simulation of Inbound XML files and tested using ABAP Object navigator
  • Improved the GRT Interface with developing a program to send back the Application Logs files (appearing SAP) in e- mail to the user’s Outlook inbox
  • Working on the “Prometheus “interface implementation which will used for Work order scheduling and Real time update the Work orders/ master data with SAP PM developed a new work management interface for Torrance Plant related to Global reliability tool (GRT) interface.
  • Resolved Confidential ( Confidential ) interface related issues like work order transfer, Batch jobs issues, Custom table, RFC destination errors.
  • Resolved several CDMS Interface Issues with IDOC generation, data mapping, Interface configuration, Web service connections, RFC destinations, Function modules etc.

Confidential, Houston, TX

Senior SAP plant maintenance (PM) Functional Consultant

Responsibilities:

  • I was responsible for Collection of Confidential ’s Plant Maintenance Master data by having multiple engagements and follow up sessions with Exxon Business Focal by developing and explaining different Master data extraction techniques (ABAP programs / Queries/ table extracts etc).
  • I was responsible for Converting business rules into data migration logic and develop data Collection or extraction tools, perform Data cleansing, Data transformation, build Data Load Tools, Prepare data in load format, and upload entire PM master data in new SAP system using LSMW tools/ Custom programs.
  • Redesigned the PM interfaces without XI component to suit the Business requirement. Developed new Functional Design with modified Interface using web services.
  • Understand the Exxon Mobile testing documents and Prepared New Testing documents with changed architecture of Interfaces.
  • Resolved Several complex issues during testing of newly designed Interfaces.
  • I have done New Interface Initial Configuration, data transfer, Error analysis and troubleshooting activities
  • TRACK external contractor time management (CDMS/ TRACK Interface)
  • Confidential Maintenance order scheduling ( Confidential Interface)
  • Meridium Asset Performance Management system (GRT Interface)
  • IPTS for Internal employee Time confirmation (IPTS Interface)
  • Monitoring Web service calls using System traces, IDOC Communications, Text File transfer using UC4 Software, Development of BW reports along with BW team.
  • Understand Exxon Mobile WO work flow and Modified the PM work flows involving Organization structure and Positions (design and testing) to Business (PBF energy) requirement
  • Performed Unit testing, End to End Scenarios testing, Interface testing, defects resolution using SharePoint tool.
  • As Cutover Focal Point, supporting Cutover activities such as completion of Cutover Strategy Document showing high level view of Plant Maintenance GAME cutover activities. Developed Cutover Detailed Plan Document showing in depth view of Plant Maintenance GAME cutover activities considering cross team integrations.
  • Developed SAP reports as a replacement for Confidential BW reports with same end results.
  • Go Live and Hypercare support for initial 2-8 weeks period after Go Live date and before handing over to Support team by travelling to Local Deployment countries as required

Confidential, Houston, TX

Senior SAP plant maintenance (PM) Functional Consultant

Responsibilities:

  • SAP Production Issues resolution through incident management, change management and problem management processes, root cause analysis.
  • Developing new Functionality, interfaces, Reports, Processes through understanding of User requirements, converting user requirements to functional specification, Configuration/ ABAP Coding, testing, Business Sign off and move to production.
  • Manual testing of SAP Scenarios, Functional support for the automation scenarios, preparing test design documents.
  • Supporting Interfaces for document management (DMS), Cross application time sheet (CAT integrating with SAP HR), Developing functional specs for BW reports, Extractors, Troubleshooting for BW reports issues.
  • Collection of Legacy System’s Plant Maintenance configuration data by having multiple engagement and follow up sessions with Legacy Business Focal Points of every Plant/Site by explaining about the various configurations data required for SAP Plant Maintenance Function Module.
  • Collecting functional requirements, writing High Level Design documents and Functional Specifications for Reports, Enhancements, Interfaces and Forms. Assisted Technical team for development
  • Developed Data Object Specification Documents (DOSs) for all Plant Maintenance GAME Master and Transactional data objects by having DOS engagement sessions with Business Focal Points and Local Deploy team members based on deployment specific requirements.
  • Perform Change management activities for the project changes, Release management activities for the project bundles, Hosting and reviewing of project changes (configuration& ABAP) in “functional Change advisory board” meetings, Project transition to support activities like project deliverables verification, Documentation verification, readiness to support, knowledge transfer etc.
  • During Up gradation projects, Dual Maintenance of configuration changes and ABAP Changes (both in Support & Upgrade landscapes), Testing design document preparation for Automation of test Scenarios, War Room and On Call Focal Point for GAME team during “After Go live (hyper care) Production system support.
  • During Implementation, executed activities like KDS configuration, unit testing, Integration testing, Interface testing, User acceptance testing, Defect resolution before go live in Non-production environment, Production issues resolution after Go live.
  • I have expertise in Integration Test Cycle” testing, PM Data conversion from legacy system to GSAP, Customer acceptance testing, cut over Activities, Defect Resolution, Live environment Simulation Testing Support, Go live and Hyper care support.
  • Preventive maintenance planning, Initial scheduling, Dead line Monitoring ETC.
  • Worked in various Businesses of Shell SAP Plant Maintenance area of above deployments.

Confidential

Senior SAP plant maintenance (PM) Functional Consultant

Responsibilities:

  • Gather business requirements through workshops, preparing business blue pint documents & sign off, Gap analysis, KDS configuration, testing, Master data upload, training, Final preparation, Go live and support.
  • End user trainings (Class room, face to face) at Confidential sugar plants (Haliyal, Sankili) Power plants (Chennai, Mangalore, Vemagiri) etc.
  • Preparation and Presentation of Power point presentation, training materials etc.
  • I was a member of the project team for SAP deployment in Confidential construction sector.
  • “After go live support (Resolving production issues)” for the different Confidential Businesses Confidential AGRO, Confidential ENERGY, Confidential CONSTRUCTION sectors. We have used “SAP SOLMAN” to track the production issues.
  • SAP Rollouts to new plants namely Haliyal, Ramdurg sugar plants, cogen, distillery units. presales presentation on SAP DMS capabilities. configuration for the DMS module and Testing and Implementation of SAP DMS module
  • Resolved issues related to SAP MM module as well

Confidential

Senior SAP plant maintenance (PM) Functional Consultant

Responsibilities:

  • Green field SAP PM Implementation in 16 plants of DRL throughout INDIA.
  • Prepared “process decomposition” document.
  • Studied the existing Maintenance process & prepared the “As-Is” process documents.
  • Prepared “To-be” Process Definition Documents-PDD with respect to SAP.
  • Prepared final “Blue print” documentation & got sign off from the process owners.
  • Performed “Unit testing” (test script preparation, testing, result recording)
  • Master data Migration using LSMW to development server.
  • “System Integration testing (SIT)” using solution manager.
  • Master data Migration using LSMW & BDC programs.
  • Scheduled the preventive maintenance schedules. Provided End user training.
  • Post GO live support (on line support for the PM issues)
  • Training PM Planners, end users, and maintenance heads.
  • Development of new reports & analyzing user requirement.

Confidential

Senior SAP plant maintenance (PM) Functional Consultant

Responsibilities:

  • Maintenance / repair of Analytical Equipment
  • Troubleshooting & Performing Corrective maintenance.
  • Planning & Execution of Preventive maintenance.
  • Executing Breakdown maintenance & Maintaining Equipment history logs.
  • Installation of new equipment &Preparing IQ, OQ & PQ Documents.
  • Calibration of Instruments & Preparation of Calibration records/ certificates.
  • AMC Monitoring, maintaining vendor service visits information & service reports
  • Warranty claims processing
  • Spares Management (spares planning, inventory & maintaining consumption records).

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