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It Program Manager Resume

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SUMMARY:

  • Lead strategic planning and execution to implement and Support ERP, Confidential and MDM solutions delivering measurable value.
  • Steer IT operations and projects leveraging unparalleled ability transform early concepts into actionable solutions using leading - edge technology products & platforms.
  • Engage with stakeholders and decision makers to understand business challenges and future-state intentions; craft proposals to convey strong business case and ROI potential.
  • Goal-focused leader of high-performing teams located across multiple regions; apply best practice in talent management and project delivery to achieve boundary-pushing results.

PROGRAM MANAGEMENT CORE COMPETENCIES:

  • Global Program & Project Management
  • Multimillion-dollar Budget Administration
  • Risk Assessment/Risk Mitigation
  • Innovative Solutions Development
  • Business Case/Road mapping
  • Process Transformation/Reengineering
  • Executive/Stakeholder Influencing
  • Cross-functional Team Leadership
  • Continuous Improvement Mindset
  • Program/Project Resource Planning
  • Demand, Supply Planning and S&OP
  • Source to Pay (Direct/Indirect)
  • Manufacturing/Operations
  • Shipping & Warehouse Management
  • Customer Relationship Management
  • Enterprise Asset Management

SAP CORE COMPETENCIES:

SAP knowledge in Production Planning, Process Industries, Production Execution, Financial Management, Material Management, Purchasing, Quality Management, Inventory Management, Warehouse Management, Sales Distribution, Plant Maintenance, Enterprise Asset Management (EAM), Finance and Controlling, SAP Supplier Relationship Management (SRM), SAP Spend Performance Management (SPM) and SAP Master Data Management (MDM), and SAP eSourcing (Sourcing/CLM), SAP Ariba (SaaS), SAP Manufacturing Integration Intelligence.

TECHNICAL SKILLS:

Professional Development: SAP Value Academy ~ SAP Manufacturing Intelligence & Integration ~ SAP Manufacturing Process Industries ~ SAP Overview ~ Project Management ~ Supply Chain Management Strategies ~ Process Modeling & Analysis - WebSphere Business Modeler (WBM) ~ Standardized Process Mapping with WebSphere Business Integrator (WBI) ~ Springboard 301 ~ Principles of Supply Chain Management ~ Graduate Blue BCS ~ Core Consulting Global

Technical Proficiencies: SAP Solution Manager, SAP ECC MM-PP-PPPI-WM-SD-LE-LSMW, SAP MII, WBM, SAP SRM, SAP MDM, SAP SPM, SAP MDG, SAP eSourcing, SAP Ariba, SAP MDG, Salesforce (CRM), EAM (Infor EAM, Maxmo and Tabware) ARIS Modeler, OSI PI, Microsoft Office Suite (Word, Excel, PowerPoint), MS Visio, MS Project, MS Project Server, MS EPMO, MS SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

IT Program Manager

Responsibilities:

  • Lead Source to Pay ( Confidential ), Coupa and SAP Ariba software selection and all IT activities.
  • Facilitate requirements gathering and high level draft of future-state technology architecture; prepare and manage project time line and resource estimates.
  • Provide expert guidance and insight to senior directors, C-level executives, and other stakeholders to steer S2P software decision and overall program structure.
  • Orchestrate software vendor discovery sessions; develop and execute S2P software selection plans.
  • Lead S2P systems integrator selection; collaborate with global systems integrators on defining and managing scope, timeline, resources, approach, and costs.

Confidential

Sr. P2P IT Program Manager

Responsibilities:

  • Direct end-to-end implementation of portal providing functionality to manage Confidential contracting lifecycle.
  • Manage project governance, resource plan, project plan, and budget, and risk/issue resolution.
  • Oversee teams responsible for architecture and integration with SAP ECC and Success Factors.

Confidential

Sr. SAP Program Manager

Responsibilities:

  • Led pre-implementation activities and served as project manager responsible for project governance, vendor negotiations, project and resources planning, and risk/issue log management.
  • Quickly mastered client’s technology and business environment to drive on-time implementation, deliver enhancements, and meet critical requirements.

Confidential

Sr. Program Manager

Responsibilities:

  • Managed development of project charter, organization structure, roles & responsibilities matrix, program workstreams, high-level program timeline, functional requirements, program budget, and business case. Managed connection portal to centralize program documentation, risks/issues, and action items.
  • Directed cross-functional team in selecting packaged solution; created detailed project & resource loading plan, and Request for Information (RFI) & Request for Proposal (RFP); defined evaluation framework for RFI, RFP, and MDM & PIM vendor demonstration; key liaison with vendor.
  • Assisted with development RFPs for selection of external consulting company to conduct assessment and business case implementation of MES and CMMS systems.

Confidential

Engagement Manager

Responsibilities:

  • Interpreted client needs to present winning proposal to capture Confidential ’s inaugural client.
  • Lead engagement consisting of team of business analysts and developers providing break-fix and enhancement services eight custom Salesforce.com applications supporting 1K+ users.

Confidential

Sr. MES/SAP Program Manager

Responsibilities:

  • Managed development of project charter, organization, structure, roles & responsibilities matrix, program workstreams, high-level program timeline, and program budget. Implemented and managed SharePoint site to centralize program documentation, risk/issues, and action items.
  • Directed cross-functional team in selecting packaged solution; created detailed project & resource loading plan, RFI & RFP; defined evaluation framework for RFI, RFP, and MES vendor demonstration; and served as key liaison with vendor.
  • Co-team lead for creation of “to-be” MES/SAP functional footprint, MES landscape architecture, and SAP consolidation/harmonization strategy. Developed project and resource loading plan and presented final technical architecture recommendations to steering committee.

Confidential

SAP SCM Consultant

Responsibilities:

  • Leveraged expertise in SAP Material Management, Procurement and Inventory Management for large-scale SAP ECC global implementation.
  • Led requirements gathering workshops for Material Management & Procure to Pay; developed Procure to Pay & Inventory Management business process flows; and prepared functional specifications for Material Management & Inventory Management enhancements.

Confidential, Philadelphia, PA

Service Delivery Manager

Responsibilities:

  • Led team of six SAP business analysts responsible for enhancements and support issues for SAP Material Management, Procurement, Production Planning, Logistics, Warehouse Management, and Order Management modules.
  • Project manager ensuring on-time, in-scope delivery.

Confidential, Philadelphia, PA

Senior Project Manager

Responsibilities:

  • Program Manager leading global team of 115 (60 NA & 55 APAC). Oversaw project preparation, blueprint development, realization, final preparation, go-live, closing documentation, and review. Accounted for $31.5MM budget, tracked actual vs. forecast, and managed invoicing.
  • Developed and implemented SharePoint site for risk/issue management, action items, Confidential inventory, project change request, and status reporting.
  • Directed technology workstream, including infrastructure, networking, portal, integration, security, basis, development, test, cutover, deployment and hypercare.
  • Monitored deliverables and tasks to ensure alignment with schedules & deadlines.
  • Program Manager for nine-month, $5MM initiative with 15 internal & external resources. Used MS Project to track schedule & progress and SharePoint to maintain documentation, issues tracking, communications, and action items.
  • Oversaw selection of system integrators; developed and managed RFP/Request for Quote (RFQ) process, led negotiations with finalist vendor, and worked with legal team to create Statement of Work (SoW) and Master Service Agreements (MSAs).
  • Presented proposal to CIT and Biopolymer senior management; explained scope, budget, schedule, and cost-benefit analysis.
  • Adhered to Enterprise Manufacturing Intelligence industry best practices (ISA-95). erved as Project Manager and Business Process Analyst. Designed pricing and payment terms approval workflow for Order to Cash. Configured SAP Purchasing release strategies and extended notification in Outlook for Procure to Pay.

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