SUMMARY:

• 12+ years of consulting experience as SAP technical consultant with functional exposure to Confidential SAP module SD, MM, OTC, CRM modules.
• 7+ years of overall onsite and client facing experience with Confidential roles Developer, Lead Developer, Technical Lead, CRM Master Data Specialist, Onsite Coordinator, User Acceptance Test Coordinator for clients in, Confidential and Iceland.
• Experience in conducting Functional Design Specifications review sessions, drafting Technical Design Specifications, hands - on development of technical objects and guide offshore team throughout the SDLC process from design reviews till project closure.
• Expert and SME in ABAP development (all RICEFW Objects), Interface(ALE/Idoc),Flat file interface (csv,txt and other formats), reports, Confidential, interactive reports, module pool, BADI / Enhancement Spot, enhancement points, implicit /explicit enhancement, User-Exit Implementations, Web-Dynpro ABAP, BAPIs and RFCs, BRF+, Performance tuning, Smartforms, SAP Script, Object Oriented ABAP, Workflow, Custom Business objects(BOR), Idoc -Inbound, Idoc-Outbound, Function Modules, Update Function, Web Services
• Functional Knowledge of SAP SD /OTC process. Pricing configuration, Pricing Routine, Output Configurations, SD user exits, Condition techniques for pricing, Sales Area determination, BOM, HU integration, CRM-SD integration, Billing, SD- Confidential integration . Experience in OTC process with integration of customs(for shipping client).
• Expertise in analyzing business requirements, SAP Technical design, configuration and development with excellent debugging, analytical, problem solving, communication, Client Facing skills.

TECHNICAL SKILLS:

• SAP Netweaver ABAP, ABAP Workbench, Object Oriented ABAP, SAP CRM 4.0, CRM 5.0, CRM 7.0, and ECC6 with IS-Utilities, R/3 4.7, 4.6C & WAS 7.0, SAP PI, Solution Manager, Enterprise Portal, TREX and Enterprise Search, SAP Netweaver Gateway 2.0 for CRM, Web Dynpro ABAP, SAP Business Rule Framework (BRF+).
• SAP Upgrade, Notes, BADIs, Enhancement Framework, User Exits, Conversions and Data Migration, BAPI, RFC, ALE & IDOC, EDI, BDC, SAP Business Workflow, SAP Transport Management System, Roles and Authorizations, Smartforms, Job Scheduling & Monitoring, SQL Trace, Runtime Analysis, Performance Tuning, OOABAP,OSS messages, Sap Note, Web Services, Inbound/outbound Idoc
• ABAP with eclipse editor
• HANA modeling, creating different views (Analytical,Attribute and calculation view), SQL Script etc.

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington DE

Technical Developer

Responsibilities:

• Support and resolve daily issues ( production tickets) in CRM and ECC areas
• Provide RCA and resolution
• Debug and troubleshoot Confidential issues

Confidential

Technical Developer

Technical Environment: SAP CRM 7.0 with EHP2 and EHP3, SAP ECC with IS-Utilities (IS-U)

Responsibilities:

• ABAP developer for the solution both in CRM Web UI, CRM Backend and SAP ECC for all the RICEF objects
• Prepared the detailed design and technical architecture documents and implemented the solution.
• Hands-on development experience with CRM Web UI, BOL programming, cross component navigations, component usages, ABAP reports etc. and extensive trouble shooting experience with BDoc errors, middleware replication issues, inbound and Outbound queues and extensive debugging of CRM and ISU replication framework.
• Developed the data migration and conversion programs - file upload for creation of orders
• Designed the generic interfaces for third party file processing file processing for creation of agreements . This interface doesn't need recoding if third party sends a new data in column.
• Designed and developed all the RFCs (Remote Function Modules) and worked closely with .NET team in testing .
• Designed technical solution for accommodating existing NLS solution for loan approval. Worked closely with NLS,ESB teams for integrations.
• Helped the testing and functional teams in identifying the right test cases and preparing the test scripts accordingly
• Helped functional team with debugging issues in standard SAP during implementation and raising OSS and following up with SAP
• Configuration for document management and EHP3 delta save handling
• CRM- Confidential integration, Billing job in ECC, Debugging issues in payment

Technical Architect

Confidential, Minneapolis

Responsibilities:

• Impact Analysis for EHP2 to EHP3 upgrade, and solution for impact in key business areas
• ABAP development and troubleshooting for new SAP solution in BW planning layout and Territory management for Trade promotion
• Actively Lead Confidential technical discussions, and requirement analysis, addressed the issues and concerns.
• Prepared the detailed design and technical architecture documents and lead the implementation
• Prepared Functional specification document for development and coordinated with developers for development
• Raised SAP OSS messages, managed SAP communications and implemented note after impact analysis
• Changed configurations in territory management and basic transactions for accommodating EHP3 new features

Technical Environment: SAP CRM 7.0 with EHP2 and EHP3, SAP ECC

CRM Technical Developer

Responsibilities:

• Design and creation of generic class for loans implementation of bank in one order framework.
• Creation of TBUI for entire loan process to give user a better view of pending task and work in progress.
• Hands on development with Business Rule Framework (BRF+) loans eligibility. It includes building dynamic rules with the usage BRF+ elements like Functions, Rules/Rule Sets, Procedure Calls, Decision Table and Confidential other FDT services and tools. Hands on experience with BRF transports
• Extensive experience on WebUi development with creation of order after loan qualifies, including new view creation, drop downs, enabling disabling view fields
• Actively Lead Confidential technical discussions, and requirement analysis, addressed the issues and concerns.
• Configurations for transaction and action management
• Prepared the detailed design and technical architecture documents and lead the implementation
• Prepared Functional specification document for development and coordinated with developers for development

Technical Environment: SAP CRM 7.0 with EHP2, SAP ECC

Confidential

SAP Developer/Team Lead

Responsibilities:

• Understanding the client’s business process requirements and the AS-IS situation of the business process. Mapping the business process in line with the SAP functionality and preparation of business blueprint.
• Involved in discussion with users, Business Process Owners, Super Users for understanding Current business processes and documenting those Business processes and designed the Global template.
• Worked on SAP-OTC process global roll out for China,Asia region
• Worked on Confidential Enhancements, Conversions, Forms, Interfaces, and Reports.
• Mobile data Entry, RF screen modifications, Resource Management, and Post Processing framework (PPF).
• UAT, Integration testing, User trainings and testing the developments etc.
• Worked on development of Conversion programs to load the Master data.
• Queue resolutions, Checking Logs ad actual error and communicating to business.
• Designed the technical solution for claim solutions to manage claim creation, approval and payment of claims . Integration of CRM claims process with ECC SD CMR generation.
• Key ABAP developer for the entire solution both in CRM Web UI, CRM Backend and ECC SD modules for all the RICEF objects and single point of contact for all technical aspects and accomplished smooth go-live.
• Actively participated in the Business workshops for the requirements gathering and addressed the issues and concerns in the early phase of the project.
• Actively participated in security and authorization access and helped functional team design the authorization and approval handling solutions
• Configured Confidential aspects of TPM solutions and CRM web Ui Configurations for Confidential roles
• Transport management for project and assisted team with transport strategy and approval process.
• Prepared coding guidelines and lead creation of an automated code review program for time saving
• Extensive hands on experience on development with Product Set types and Attributes, Conversion and Migration programs development with parallel processing
• Experience on transaction launcher with Confidential abap webdynpro and SAP gui reports
• Lead SAP rollout project in asia region
• Extensive experience on enhancement framework - implicit enhancement, explicit enhancment, Badi,userexits, customer exit

Confidential

SAP Developer/Team Lead

Responsibilities:

• Smartforms Development for different legal documents and outputs
• Interactive reports for customer for HU and salesorders
• Interface development for communication with Customs
• Workflow for approvals
• Interface for GateIn/Gateout process from warehouse.
• Different userexits/badi for OTC process
• Code review for peers
• Designing of entire solution for Barcode implementation for warehouse loading, packing business process
• Development of module pool screen and business logic for handheld devices
• Analyze time consuming reports/jobs/transactions for performance optimization
• Use of different database tools /trace for analysis of performance bottleneck
• Change program/database changes and sometimes approach change for improving performance
• Parallel Processing for couple of reports

Technical Environment: SAP 4.7

Confidential

SAP Developer

Responsibilities:

• Smartforms Development for different legal documents and outputs
• Interactive reports for customer for HU and salesorders
• Interface development for communication with Customs
• Workflow for approvals
• Interface for GateIn/Gateout process from warehouse.
• Different userexits/badi for OTC process
• Code review for peers
• Designing of entire solution for Barcode implementation for warehouse loading, packing business process
• Development of module pool screen and business logic for handheld devices
• Analyze time consuming reports/jobs/transactions for performance optimization
• Use of different database tools /trace for analysis of performance bottleneck
• Change program/database changes and sometimes approach change for improving performance
• Parallel Processing for couple of reports

Technical Environment: SAP 4.7