SUMMARY:

• SAP Basis Administration (AS ABAP, AS Java) training and experience with Solution Manager 7.1 and BSI Tax Factory.
• Experience with SAP configuration in SPRO, and custom ABAP programming, including user exits, enhancements, BDC, WebDynpro, WorkFlow, Adobe LiveCycle Designer, FormCalc scripting, SAPScript and code review.
• SQL Server 2008/2012 administration using SQL Server Management Studio.
• Certified IT professional with experience in troubleshooting, networking, server administration, managing and recruiting technical staff, web development, and application programming.
• Programming in C#, C++, C, Java, Micro Focus COBOL, SQL, ColdFusion 5.0, HTML, XML, JavaScript, ASP, VB 6.0, and Ada95.

EXPERIENCE:

Confidential

SAP Basis/ABAP Developer, Bartow, FL

Responsibilities:

• Support package implementation for ABAP and Java stacks, SPAU/SPDD, Note implementation, audit and license management, system database refreshes, RFC creation, print server administration, password resets, dump analysis, WebDynpro and Workflow administration, upgrade/maintain Solution Manager 7.1 SPS14, installation/upgrades to BSI Tax Factory10, System Landscape Directory(SLD) maintenance, new system installation with Software Provisioning Manager (SWPM), GUIXT troubleshooting.
• Server administration with Windows Server 2008, Windows Server 2008 R2, and Windows Server 2012 R2.
• Database administration using Microsoft SQL Server Management Studio on SQL Server 2008 and SQL Server 2012.
• Write and modify stored procedures, scheduled tasks, jobs, and batch files for file compression and secure ftp.

SAP ABAP Senior Programmer/Analyst

Confidential

Responsibilities:

• Design custom reports in SAP utilizing the ABAP programming language capable of Excel imports/exports, CSV imports/exports, sending batch emails, closing out registers and generating PDF copies of the close out totals, printing labels and forms.
• Configuration changes in transactions SPRO, NACE, and OMLV.
• Review code written by other developers to ensure efficiency, stability, functionality, scalability, and adherence to design conventions of the organization. Provide feedback and refer developers to the results of transaction SLIN.
• Created custom WebDynpro and Workflow replacing paper forms for New Vendor Requests and Stolen/Missing/Vandalized property reports. Applications additionally utilize custom tables, tasks, assistance classes, and business objects.
• Created a customization for Asset Management systems, including new screen layouts as well as scanner upload/download code and migration/query utilities. Also designed an automated backup utility resulting in no data losses in over 2 years for our property auditors.
• Maintenance of SAPScript forms and Smartforms including HR letters/memos and Benefits Confirmation forms.
• Custom report designed to import an Excel file from a 3rd party vendor, generate BDC sessions to create journal vouchers (JVs), and email cost center administrators XML spreadsheets to review.

Confidential, Bartow, FL

Lead Technician

Responsibilities:

• Perform data migration, troubleshoot issues, install new PC’s, printer installations, display configuration, OS upgrades using Ghost.
• Running and verifying migration scripts with Confidential .
• Verifying domain memberships, mapping drives, moving user profiles, backing up and importing Outlook PST and OST files, troubleshooting issues with protected files, and assisting other technicians with questions regarding migration issues.
• Configuring wireless connections and firewalls, verifying VPN settings, and installing Adobe products.
• Uninstall old machines, and stage them to be wiped. Verifying asset tags for old and new equipment.

Confidential

Lead Technician/Bridge Manager/Recruiter, Tampa, FL

Responsibilities:

• Function as the lead technician on the Confidential pilot install, used to train 12 lead technicians for their installs.
• My supervisory responsibilities included monitoring technician attendance and progress, providing technical and procedural guidance, and recording overall progress using CompuCom’s SharePoint site. My recruiting responsibilities included recruiting, interviewing, testing, and coaching of potential technician candidates for Confidential Refresh projects in Ohio, Michigan, Illinois, Wisconsin, and Kentucky.

Confidential

Lead Technician

Responsibilities:

• Installing and configuring Confidential Catalyst 3750 switches, Confidential DL380 PSP Servers, Confidential MSA2012i RAID Arrays, USB Anywhere, and network printers.
• Uninstalling legacy servers (IBM), inactive cabling, old shelves, and preparing them for shipping.
• Performing network verifications and troubleshooting on VoIP system, POS system, Confidential system, Kronos time clock, and mobile ordering carts.
• Load balancing the rack/UPS system to reduce load below 70%.

Confidential

Lead Technician, St. Cloud, FL

Responsibilities:

• Maintenance and repair on workstations and servers, including hard drive replace/reimaging, computer/firmware upgrades, driver issues.
• For a special project at Home Depot, install FortiNet 60c routers and connect them to CradlePoint LTE routers.
• Repair home user PCs and laptops, Confidential installation and data recovery. Perform refresh for Wells Fargo through Netview.