Sap Program Manager & Solution Architect Resume
Houston, TX
SUMMARY:
- Project/Program Manager with over 22 years of experience in large scale SAP deployments and support.
- He has deep knowledge in the areas of: SAP Project/Program Management, Finance and Accounting Systems, Supply Chain/Logistics Systems, Manufacturing Systems and Human Capital Management Systems.
- He has worked in several industries and has extensive experience in the oil and gas and energy sector.
- He has managed teams from 30 to 1200 people globally and has had budget responsibilities of $300 million per annum.
PROFESSIONAL EXPERIENCE:
Confidential, Houston, TX
SAP Program Manager & Solution Architect
Responsibilities:
- Brought in to create full project plan, resource plan, budget, scope and resource project
- Developed testing plan, blueprint plan and schedule and managed blueprint process
- Set and managed expectations with team members and stakeholders (CFO,CIO and Division President)
- Responsible for managing relationship between implementation partners and other third party contractors
- Developed and presented presentations to Steering Committee and manage risks and expectations
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
- Managed full team (consultants and Confidential employees) activities for all deliverables, meetings, issues, risks, scope and budget
- Developed initial technical architecture plan, hosting strategy, interface strategy, security strategy, disaster recovery strategy and overall integration strategy between mobile applications, PO, 3PL’s and new gas and oil well development tools
Confidential, San Francisco, CA
SAP Client Program Manager & Solution Architect
Responsibilities:
- PO - Process Orchestrator used for integration to Salesforce.com and Hybris
- Developed RFP’s and evaluation criterial for implementation partner selection and training and OCM partner selection
- Set and managed project expectations with team members and stakeholders (CFO,CIO and Controller)
- Responsible for managing relationship between implementation partners and other third party contractors
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
- Developed technical architecture plan, hosting strategy, interface strategy, security strategy, disaster recovery strategy and overall integration strategy between Hybris, PO, 3PL’s (for EDI between R+F and warehouses)
Confidential
Client SAP Advisor
Responsibilities:
- Worked with senior leaders of Confidential (CFO, CIO, business unit president) to developed an SAP HANA and IT strategies including timeline, budget and resource plans for Confidential ’s oil drilling, natural gas and pipeline businesses for the SAP HANA implementation and negotiated Confidential ’s SAP and integration partner implementation contract
- Developed an RFP for potential implementation partners to submit proposals on and developed an evaluation and selection process to identify the best implementation partner for Confidential
- Continue to work with Confidential in advising them of new SAP products and if the product poses any value to Confidential
Confidential, Houston, TX
SAP Client Program Manager & Solution Architect
Responsibilities:
- Mentored HISD Junior Project Managers to develop projects plans for full roll out including PeopleSoft, hardware, Enterprise Data Warehouse. Net applications
- Developed RFP’s and evaluation criterial for implementation partner selection and training and OCM partner selection
- Set and managed project expectations with team members and stakeholders (CFO,CIO and Controller)
- Responsible for managing relationship between implementation partners and other third party contractors
- Member of Project Management Office (PMO)
- Developed and presented presentations to PMO and Steering Committee
- Managed testing using HPQC and TAO
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
Confidential, Houston, TX
SAP Client Project Advisor
Responsibilities:
- SAP Manager responsible for rollout of Confidential, SRM, and SAP data center migration
- Established testing plan, cutover plan and new resource plan to manage Confidential deployment
- Developed hosting provider migration plan and testing requirements for hosting migration from CapGemni to Confidential
- Worked with SAP Canada to develop a SAP off line capabilities for maintenance and purchasing transactions used on offshore deep sea drilling rigs (SAAP) using SAP mobility platform
- Managed the transition of HCM functions such as payroll for offshore personnel to SAP
- Developed SAP HANA rollout strategy and implementation budget and resource matrix
Confidential, Houston, TX
Merger and Acquisition Project Manager
Responsibilities:
- Managed and negotiated the acquisition and procurement of over 125 applications with multiple software and hardware vendors including SAP and other refining, retail and logistics software applications
- Worked with CFO and controller in developing treasury function solutions and software applications
- Worked with Tesoro and other vendors to develop a cutover plan to be used during transition from Tesoro to Par
- Developed a long term hosting and support strategy for all applications and SAP
- Developed solutions for business and infrastructure challenges in operations of 33 retail sites, a refinery and 7 terminals
- Created a scalable staffing model for Par to support newly acquired business’s IT support needs
- Developed multiple RFP’s for projects hosting, services and other requirements
Confidential, Minneapolis, MN
SAP Client Project Manager
Responsibilities:
- Developed project plans, resource plans, testing plans, budgets, 3rd party application integration plans and migration schedules to covert SAP ECC 6 to Unicode compliant environment
- Developed cutover plan and country deployment plan to roll out SAP to Confidential Asia
- Set and managed project expectations with team members and stakeholders (CIO and Country Presidents)
Confidential, Denver, CO
SAP Client Program Manager
Responsibilities:
- Developed cutover plan and new resource plan to manage multiple stages and phases of project with limited and geographically diverse resource pools
- Set and managed project expectations with team members and stakeholders (CFO,CIO and Division President)
- Responsible for managing relationship between implementation partners and other third party contractors
- Managed the software selection process to select a financial consolidation tool (Hyperion and BPC)
- Developed a strategy to interface between Salesforce and SAP ECC
- Developed a SAP Center of Excellence (COE) and led COE during transition
- Member of Project Management Office (PMO)
- Deployed SAP mobility platform for warehouse management and fleet maintenance
- Developed and presented presentations to PMO and Steering Committee
- Managed 4 cycles of integration testing and deployment of HPQC and TAO for automated testing and test and defect tracking
- Ensured integration between process modules of inventory management, “order to cash”, environment health and safety (EH&S) and “procure to pay” for multiple countries
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
- Directed project management activities through partnerships with regional teams
Confidential, Chicago, IL
Program Manager
Responsibilities:
- Program Manager SAP Aii responsible for upgrade of Abbotts Global SAP Aii system
- Responsibilities included managing technical deployment team, basis team for upgrade and post go live support
- Set and managed project expectations with team members and stakeholders
- Member of Project Management Office (PMO)
- Developed and presented presentations to PMO, Steering Committee
- Managed design activities based on and executed processes of testing and data conversion
- Provided solutions and/or escalated issues with timelines and impacts
- Communicated project progress and issues to all impacted parties
- Developed issues and risks tracking matrix which assigned owners to issues and tracked progress
Confidential, Houston, TX
SAP Client Program Manager and Solution Architect
Responsibilities:
- Developed cutover plan and resources plan to manage multiple stages and phases of project with limited and geographically diverse resource pools
- Responsibilities included developing project roadmap, directing the design, development, deployment, and post go live support
- Set and managed project expectations with team members and stakeholders
- Deployed HPQC for integration testing defect and test case results tracking
- Responsible for managing relationship between implementation partners and other third party contractors
- Developed a SAP Center of Excellence (COE) and led COE during transition
- Developed best practices and tools for project planning and implementation
- Created overall project plan, cost model, deployment plan and support plan
- Member of Project Management Office (PMO)
- Developed and presented presentations to PMO, Steering Committee and Owners of Champion Technologies
- Collaborated with stakeholders and senior management to define project scope, objectives and deliverables to support business goals
- Ensured integration between process modules of inventory management, “order to cash”, environment health and safety (EH&S) and “procure to pay” for multiple countries
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
- Developed a strategy to interface between Salesforce and SAP ECC
- Directed project management activities through partnerships with regional teams
- Managed design activities based on process flows and business user requirements at the country level; led and executed processes of testing and data conversion
Confidential, San Diego, CA
Program Manager
Responsibilities:
- Developed project plan, resource plan, schedule and budget for the migration of ECC and CRM from HP UX environment to LINUX
- Developed cut over plan, testing plan and cost estimates for project
- Managed day-to-day tasks of project and managed project scope
- Managed a team to move SAP ECC and CRM from HP-UX to LINUX and application of enhancement pack 5 for ECC
- Held team and project sponsors meetings weekly
- Provided solutions and/or escalated issues with timelines and impacts
- Communicated project progress and issues to all impacted parties
- Developed issues and risks tracking matrix which assigned owners to issues and tracked progress
Confidential
Project Manager
Responsibilities:
- Developed project plan, resource plan, schedule and budget for integration of a purchased semi-conductor company into Confidential ’s SAP environment
- Developed project plan, resource plan, schedule and budget for the deployment of SAP’s MDM tool
- Managed a team to implement SCM and MDM in Confidential ’s SAP environment which included the development of policies, procedures and data mapping from current SAP environment to MDM
- Lead the blueprinting activities to integrate a purchased semi-conductor company into Confidential ’s SAP environment by reviewing all current business processes and mapping those processes to acquired companies business processes
- Develop schedule for development of development objects reports, interfaces, conversions, forms and workflow (RICEFW) and resource requirements
- Development a plan to replicate Confidential ’s testing environment including all interfaces and third party applications to provide a landscape for integration testing
Confidential, Segundo, CA
Global SAP Client Defense Program Manager and Solution Architect
Responsibilities:
- Working with multiple departments I developed a global SAP resource, budget and rollout strategy and strategic system landscape and functionality to support finance, manufacturing, procurement and accounting to migrate off legacy solutions to strategic SAP and SAP enabled solutions
- Developed Confidential ’s SAP rollout and budget strategy for all of Confidential ’s defense business units across 15 countries and 7 years
- Deployed ECC 6.0 (FI/CO, JVA, Supply Chain/Logistics, HCM including Success Factors and Work Force Management and Payroll, MM,SD,WF,PP,PM, WM, eWM. PS,QM,AM), APO, MDM, SCM, SRM, CRM,GTS, BW, ME, Mii) and Hyperion
- Developed a SAP Center of Excellence (COE) and led COE to support SAP rollouts and production support
- Developed a detailed project plan for SAP’s ERP role out and SAP’s Manufacturing Execution System (MES) using SAP’s ASAP Methodology
- Developed a cutover strategy and detailed cutover plan and managed the cutover for Roanoke plant including interfacing to Peoplesoft
- Developed a strategy to interface between Salesforce and SAP ECC
- Reviewed Confidential ’s current software platforms and infrastructure to determine which systems would be “sunset” by SAP implementation and which infrastructure components would need to be replaced or enhanced to support the new SAP platform
- Served on PMO for global initiative with goal of dramatically lowering costs to deliver services and increase finance, manufacturing, procurement and cost accounting capabilities across all divisions
- Managed all aspects of testing using HP Quality Center
- Brought in AMR and Gartner to develop assist in the development of best in class state of work (SOW) for SAP project and to negotiate best in class software licensing costs
- Deployed HPQC for fully automated testing for 3 cycles of testing including defect tracking and automated testing
- Developed initial scope for SAP project and subsequent scope additions throughout the 7 year deployment schedule
Confidential, TX
Project Manager
Responsibilities:
- Evaluated multiple ERP software packages (SAP, Oracle)
- Developed score card to evaluate packages
- Made recommendations based on clients ERP requirements to executive management
- Developed implementation project plan
- Developed cost model for life of project
- Developed resource model for all phases of project
- Developed scorecard for implementation partner selection
Confidential, Houston, TX
SAP Deployment Program Manager
Responsibilities:
- Developed a staggered go live using a dual system/con-current production landscape environment
- Responsible for creating Unicode upgrade conversion plan from SAP 4.6c to ECC 6.0, unicode conversion landscape and change control plan, creating unicode conversion development team and manage unicode conversions risk and issues along with managing clients
- Responsibilities included developing project roadmap, directing the design, development, deployment, and post go live support
- Set and managed project expectations with team members and stakeholders
- Managed all aspects of testing using HP Quality Center
- Responsible for managing relationship between implementation partner, IBM, and other third parties
- Developed best practices and tools for project planning and implementation
- Deployed HPQC for fully automated testing for 4 cycles (3 cycles of Integration testing, 1 cycle of UAT) of testing including defect tracking and automated testing
- Created overall project plan, cost model, deployment plan, support plan, system strategy and layout, outsourcing strategy for the use of resources in Malaysia and India to develop coding requirements and lower cost
- Member of Project Management Office and Steering Committee
- Collaborated with stakeholders and senior management to define project scope, objectives and deliverables to support business goals
- Ensure integration between process modules of inventory management, “order to cash”, environment health and safety (EH&S) and “procure to pay” for multiple refineries
- Implemented Solution Manager to manage configuration changes (transports) and repository of blueprint deliverables by country
- Conducted program management office meetings with executive steering committee members and country program executives for the purpose of defining and prioritizing requirements and achieving the project objectives relating to business requirements and system functionality
- Presented and updated project expectations, project timelines and project changes to team members and stakeholders in a timely fashion
- Develop SAP rollout plan project and communications plans
- Directed project management activities through partnerships with regional teams
- Managed design activities based on process flows and business user requirements at the country level; led change processes; and execution of testing, data validation, and training
Confidential, Chicago, IL
Program Manager and Platform Architect
Responsibilities:
- Developed an evaluation score card to evaluate ERP packages of SAP and Peoplesoft and for implementation partner selection
- Project Manager for the implementation of Confidential ’s SAP ECC 6.0; mainly focused on HR/HCM modules: payroll, organization management, work force management (WFM), e-learning, time reporting, payroll, personnel administration, personnel development, benefits, COBRA, succession planning, workforce management, e-recruiting, TREX, ESS, MSS using Adobe Forms, BW and SAP Portal for 72 countries and approximately 82,000 users
- Developed a detailed cutover strategy and plan and resource matrix
- Responsibilities included developing project roadmap, directing the design, development, deployment, SAP platform sizing and post go live support solution for Confidential ’s worldwide implementation
- Responsible for $40 million budget which includes: hardware, SAP software licensing, bolt on software costs ( Confidential, Adobe, InfoPak) and consulting resources
- Develop full-scale project plans and communications plan
- Developed a project and deployment methodology to include a dual/con-current landscape
- Worked with executive management team and stakeholders to identify project scope, goals and deliverables to support business objectives
- Created unicode conversion plan, unicode change control plan, unicode conversion landscape and created unicode conversion team and managed risks and issues
- Over saw the implemented of Solution Manager to track project plan, configuration changes, transports, user management and ABAP development through ASAP phases of blueprint (business process flows, technical specs and conversion requirements), realization, final preparation and go live
- Developed overall project plan, cost model, deployment plan, support plan, system strategy and layout, outsourcing strategy for the use of resources in Malaysia and India to develop coding requirements and lower cost
- Managed testing using automated testing tools such as Quality Center
- Conducted program management office meetings with executive sponsors and country support managers for the purpose of defining and prioritizing requirements, and achieving the project objectives relating to business requirements and system functionality
- Directed project management activities through partnerships with regional teams. Managed design activities based on process flows and user requirements at the country level; led change processes; and execution of testing, data validation, and training
Confidential, Houston, TX
SAP Production Support Manager
Responsibilities:
- Responsible for all aspects (functional and technical) of supporting SAP R/3, EBP, BW and XI for outsourced oil client including all SAP modules from “order to cash” (FICO), Joint Venture Accounting (JVA), “procure to pay”, inventory management, environment heath (EH&S) and safety and HCM (all modules of HCM including payroll) for multiple refineries payroll and union pay
- Updated project expectations, project timelines and project changes to team members and stakeholders in a timely fashion
- Developed SAP outsourcing strategy in conjunction with major oil client
- Developed cost model for supporting all SAP applications for SAIC
- Worked with Confidential Management Team to identify resources requirements to achieve project goals
- Developed support model both with in the US and internationally for client
- Responsible for $35 million yearly SAP outsource support budget
- Developed SAP strategy and architecture using best practices and planning tools
- Developed an SAP upgrade and support pack strategy using a concurrent landscape strategy
- Managed a team of 60 project managers, leads, programmers and analysts supporting 18500 + active SAP users and 9000 + Petro-tech users
- Led the strategic planning of applications migration effort from Legacy to SAP
Confidential, Segundo, CA
Client SAP ABAP and Basis Advisor/Manager
Responsibilities:
- Responsible for $12 million technical infrastructure project budget
- Managed the technical infrastructure team consisting of 12 people including
- Responsibilities included hiring employees, terminating employees and conducting employee reviews and developing training plans for employees
- Worked with Confidential and implementation partner to develop Conference Room Pilot (CRP) to demonstrate key functionality in FI,CO, MM and SD modules to help set Confidential ’s expectations around customizing versus system modifications required with agreed upon design
- Developed the transport strategy and transport scripts for the movement of configuration and development objects between systems and clients using Solution Manager
- Developed security development plan and security administration policies and procedures manual
- Developed landscape architecture and strategy for Confidential Missile Systems SAP implementation including:
- Middleware architecture (XI 3.0)
- Tax software (Vertex)
- Archiving and scanning software (IXOS)
- Training documentation software (InfoPak)
- Report management for environment, health and safety (EH&S)
- Responsible for all hardware, infrastructure and personnel budgets
- Configured Central User Administration (CUA) for security administration
- Used Solution Manager as central repository for all blue print deliverables and project documentation
- Developed SAP self service password reset website using Web Application Server 6.40 (WAS)
- Member of Project Management Office and SAP Project Steering Committee
Confidential, San Antonio, TX
SAP Project Manager and Solution Architect
Responsibilities:
- Managed the integration of two new refineries into Valero’s SAP landscape using ASAP methodology
- Developed and managed a functional and technical integration strategy for the integration of two new refineries into Valero’s SAP landscape
- Managed the development of Sarbanes-Oxley, Canadian and Arabian privacy law compliant activity groups
- Managed the integration team of 28 people including conducting employee reviews and developing development plans
- Worked with business areas to define and understand requirements and business drivers
- Worked with executive management team and stakeholders to identify project scope, goals and deliverables to support business objectives
- Developed and delivered presentations to CIO, COO and upper management on new products and implementation strategies
Confidential, Chicago, IL
Manager SAP Basis and Security Consulting
Responsibilities:
- Designed, developed and implemented role based security for multiple SAP implementations
- Developed an overall basis strategy which included: standardizing processes for monitoring SAP systems using CCMS, performing corrections and transports (CTS), configuring ALE and developing IDOC’s and application of OSS notes and refresh strategies and disaster recovery strategy
- Managed and installed various SAP R/3 systems and landscapes
- Gathered customer requirements, aligned requirements with Confidential
- Managed profession growth and conducted reviews for multiple consultants and senior consultants
Confidential, Mountain view, CA
Configuration Engineer
Responsibilities:
- Responsible for identifying and developing new business opportunities for Ariba Buyer procurement product, assigned $1.5 million quota
- Installed, configured and managed Ariba Buyer implementations
Confidential, Austin, TX
Basis and Security Consultant
Responsibilities:
- Worked as a SAP technical consultant to configure and administrate SAP
- Applied hotpacks, OSS notes, patches
- Completed client copies, refreshes, database renames
- Configured Corrections and Transport System (CTS) and implemented CTS strategy
Confidential, Chicago, IL
Basis and Security Consultant
Responsibilities:
- Managed a team of 6 people to develop, implement and support SAP basis and security
- Configured profile generator in SAP to use in the development and implementation of transaction based security
- Develop full-scale project plans and communications plan
- Developed security policies and procedures for multiple clients in regards to development, testing and production environments
- Develop transaction-based security for multiple clients including insurance, banking, manufacturing, consumer products, professional service firms and many others
- Conducted basis activities such as client copies, restores, corrections and transport system (CTS), SAP installations
