SAP Sales and Distribution Resume

Objective
Seeking a challenging career opportunity in Information Technology with focus in Enterprise Resource Planning and Database Administration.

Education

Bachelors of Business Administration in Computer Information Systems/ MIS

Accolades: St Gauden's Award for draftsmanship.

Related Courses
IT Project Management, IT Risk Management, Database Design, Systems Analysis, Computer Forensics, Business Process Modeling, Accounting and Marketing.

Skills
Computer Platforms: PC Windows XP, 2000, Vista and Macintosh
Software Experience: SAP R/3 ECC 6.0 - Sales and Distribution, and Microsoft Suite 2007 and 2010: Microsoft Word, Microsoft Excel, Visio, Microsoft Access, Microsoft Project and Microsoft Power Point, Adobe Illustrator, Adobe Photoshop, BizAgi-Business Process Modeling Notation.
SQL Server 2008, C++, HTML, System Analysis and Use Cases (UML process).

Work History

Confidential, Atlanta, Ga. 2010-2012
SAP Sales and Distribution Intern

Served as the SD team's point of contact on a Delivery Number Range Project which included creating and coordinate test scenarios across the North America Consumer Product businesses in the US, Mexico and Canada.
Write and execute Functional Specs, Test Plans, Job Aids and Configuration Rationales.
Perform research analysis for support issues and incoming requests for Senior Resource.
Experience with order to cash (OTC), order management, delivery, shipping and billing.
Create new and enhance existing SAP Ad Hoc Queries based on complex business requirements.
Configure LSMW and ECATT for mass data purge and updates.
Gather and interpret business requirements
Conduct end to end test functions from Development to QA then to Production

Confidential, Lithonia, Ga. 2005-present
Lead Department Technician

Record and analyze department variances, daily maintenance schedule and monthly inventory.
Micro managed small staff to improve efficiency.
Served as District Trainer on technical functions, maintenance procedures, production equipment, software and support.
Receive and process patient's medication requests.

Confidential, Springfield Gardens, NY 2002-2005
Sales Associate

Establish and maintain customer relations.
Troubleshoot Windows operating software.

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