SUMMARY:

• Nineteen years of experience with SAP where I have designed and implemented the Sales and Distribution (SD) module from end to end in full life cycle implementations and order to cash (OTC) processes.
• This includes configuration, design, testing, training, production support and communication with ABAP code teams.
• I have SAP 4.6 Sales and Distribution Certification, extensive sales experience and a BS degree in Electrical/Computer Engineering.

SKILLS:

• Microsoft Word, Excel, PowerPoint, Access, Project and Visio.
• SAP BBP (B2B), SAP MM - Material Management, and PP-Production Planning.
• SAP IS-Media
• Mercury Interactive Quick Test Professional
• C, Fortran77 and Pascal programming languages.

EXPERIENCE:

Confidential, Stratford, CT

SAP Consultant

Responsibilities:

• Conducted blueprinting sessions and requirements gathering to formulate business processes and identify gaps with SAP standard.
• Wrote specifications for the ABAP team to implement custom programs to ease order entry and usability of the SAP system to satisfy gaps.
• Debugged and offered programming advice to developers to improve program functionality and performance.
• Acquired new information about military certifications to in corporate into SAP systems.
• Created and executed testing for new programs along with regression testing to make sure new code and processes functioned as desired.
• Configured many pieces of the SAP system including orders, schedule lines, text, outputs, shipping points, route determination, deliveries and billing.
• Lead conversion activities and input data by creating LSMW projects, specifying new custom programs and utilizing SQVI queries to review the data after load.
• Configured and loaded pricing data.

Confidential, New York, NY

SAP Specialist

Responsibilities:

• Led the implementation of the Barnes and Noble Nook device sales and distribution team. This included “service after sales” which comprises configuration of order types, deliveries, billing documents, serial numbers, warranties, and reverse logistics OTC (Order to Cash).
• Designed OTC processes and price configuration for EBay and other third - party sales.
• Implemented SAP CRM 7.0 for customer service including WebUI, Org Model and sales order integration.
• Led the SD team during the redesign of the sales process where we implemented a system that was scalable and more efficient. This involved many tasks including configuration of order types, deliveries and billing documents along with writing specifications, test plans. I worked closely with developers to implement process improvements in the entire order to cash process.
• Led the sales and distribution team during the SAP 4.7 to ECC 6.0 upgrade.
• Enhanced skills include IDoc development and processing, SAP third party sales, and interfaces with external systems.
• Used agile methodology to implement functionality.

Confidential, South Windsor, CT

SAP Business Analyst

Responsibilities:

• Integral part of our upgrade from SAP 4.0B to ECC 5.0 within the SD and SM modules.
• Efforts included configuration of SD order to cash, resource related billing, user exits, testing, data cleansing and report specifications for the SD and SM (CS) modules including integration to FI and MM.
• Implemented new order types for sales of service parts along with deliveries and billing documents.
• All documentation written to comply with Sarbanes-Oxley guidelines and procedures.
• Ability to use the SAP ECATT ( Confidential ) tool for data updates and testing.
• Experience using SAP Solution Manager to record project time and obtain SAP documentation.

Confidential, Stamford, CT

SAP Business Analyst

Responsibilities:

• Contributed to our CRM 3.0 to 4.0 upgrade including testing, data cleansing and configuration.
• Implemented the address change process to external address correction software.
• Resolved data issues between SAP and legacy systems utilizing database skills and SAP query capabilities.
• Wrote and executed test cases in compliance with standard SAP practices and utilized Mercury Interactive Quick Test Professional software to increase testing efficiency.
• Worked with the business team to streamline business processes and improve productivity.
• Configured customer master settings in CRM and R/3.

Confidential, Old Tappan, NJ

SAP Business Analyst

Responsibilities:

• Created and implemented the specification for the sales order conversion. This conversion consisted of over 120,000 orders. This was by far the largest conversion on the SD team.
• Created other reporting, interface, conversion and enhancement specifications and lead their implementation.
• Configured much of the SD module for order to cash including order types, pricing, text control, material determination, cross selling and output control.
• Extended skills in MM creating materials, availability configuration settings and production order configuration with batch management. Confidential had some unusual requirements regarding back-flush of material.
• Played a lead role in the integration test process including writing tests and running demonstrations of those tests with the business to gain sign-off of the process. During these tests I was able to gain some functional knowledge in APO, project systems and FI.
• Gathering data for the blueprinting phase and interacting with business users to define their requirements.
• Gained experience with IS-Media.

Confidential, Stamford, CT

SAP Support Analyst

Responsibilities:

• Provided short-term support for large user community.
• Helped the transition to long-term support after implementation consultants rolled off.
• Resolved MM material transaction and production order issues.
• Created procedures for permanent support personnel.

Confidential, FL

Sales and Distribution Implementation Consultant

Responsibilities:

• Created and implemented processes for the SD module. This included full order to cash processes.
• Implemented customer-specific SAP pricing procedures.
• Implemented the SAP ATP (available to promise) system.
• Gathered, cleaned and loaded all necessary customer and sales data from legacy systems.
• Trained various customer service, accounting, credit, material and production personnel for their job functions.
• Provided functional support to end users and transferred knowledge to their permanent support team.
• Used production order create sequence within a sales order user exit so that sales could create production orders “on-the-fly” and expedite custom orders.
• Resolved data integrity issues with regard to consumption of raw materials.

Confidential, Lake Mary, FL

Senior Field Applications Engineer

Responsibilities:

• Assisted customers in design of electronic circuits.
• Presented technical material to a technical audience.
• Increased revenue at my assigned accounts over 20%.
• Responsible for training all sales staff in my office.
• I was the youngest Senior F.A.E. in company history.
• Confidential is the world’s largest distributor of electronic components.