SUMMARY:

• Over 15 years of global strategic, executive, and technical leadership, at the CIO level. Broad expertise in all MIS disciplines including:
• Proven ability to link Confidential wide range of tactical challenges and weave them into cohesive strategic roadmaps with measurable, verifiable, benefits that are easy to understand for technical and non - technical decision makers. I’ve been the senior IT decision maker on multiple globalization efforts which have grown domestic and international company revenues by over 50% in challenging regions like China, India, EU, Russia, Asia, and Latin America
• Multiple full life cycle ERP & CRM implementations. Most recent example was Confidential world class global implementation of SAP in Confidential brief 7 months. Widely considered by SAP as Confidential model of success for such Confidential comprehensive project which included ECC, APO, Portal, and BW/BI. Included over 3500 users across 40+ countries. Project completely redefined core business systems and lead to increased efficiency, profitability, and growth. eCommerce (B2B/B2C), created and enhanced revenue by leveraging corporate IP and data into commercial products. Most recent example is Confidential retail parts sales site which is Confidential generation ahead of the competition.
• Cloud Services, Application Development (onshore/offshore), and Mobility, including Apple & Android Apps. I’ve successfully automated business operations with seamless deployments of iPads and targeted iOS Apps (25+). This reduced paper use by millions of pages annually, while improving quality, simplifying employee and manager workload, while measurably improving quality over 25%
• Architected the complete transformation of hundreds of over complicated fixed reports to flexible, easy to use, data mining and analysis tools. For the first time, the entire executive team is using these tools
• Security, Networks (Wired/Wireless), Help Desk/Customer Service Mgmt, Desktop Tools, Website hosting
• Industries: Manufacturing, Biotech/Healthcare, Food Service, Technology, Government, business process re-engineering, and resource management. Includes both HIPAA and SOX compliance.
• Builder of world class teams. Last team was built up from 5 staff to 36 staff and 15 offshore resources. Have managed up to 150 resources globally.
• Seamless Confidential & Confidential IT management increasing revenues 10 fold. Aggressive acquisition rate of one per quarter for consecutive quarters.

TECHNOLOGIES:

• SAP ECC SAP APO SAP BW/BI
• SAP PLM SAP Portal Document Mgmt Systems
• Hybris Oracle Avante
• QuickBooks PeopleSoft Seibel
• Salesforce Service Desk SQLServer
• Oracle DB HANA UNIX
• Windows (up to W10) MS Office (thru 2013) Outlook
• Exchange Firewalls Anti-Virus
• Single Signon Mobile solutions Cloud Solutions

EXECUTIVE CONTRIBUTIONS:

Confidential

Global IT Director

Responsibilities:

• Established Business Case and project management essentials including budgets, resources, schedules, PMO over-site, scope definition for implementing Confidential global SAP instance including ECC (Core ERP), SCM (Supply Chain Management), BI, and SRM (Supplier Relationship Management). Corporation had an expensive, difficult, and challenging implementation project several years ago and wanted validation that it made sense to proceed with international plant locations.
• Primary focus on making this complex system simple to use by leveraging best practices, mobility, and custom tablet based “Apps”.
• Established and maintain Confidential close working relationship with ‘C’ level, senior executives, and their respective managers, enabling me to deliver leading edge products and services, closely aligned with business requirements, and elevates the performance and profitability of the entire line of business.
• I work closely with the respective business communities to maximize the value of IT applications and services while reducing headcount, or keeping headcount in check.

Confidential

Chief Information Officer

Responsibilities:

• Implemented global ERP/MRP software (SAP), to manage all business operations and 1400+ users globally, internally, 2000 external customers and 200+ business partners. Primary focus continues to be making this complex system simple to use.
• Established and maintained Confidential close working relationship with ‘C’ level peers, and their respective managers. This enabled me to deliver leading edge products and services, closely aligned with business requirements, which elevated the performance and profitability of the entire line of business.
• My management team and their staff worked closely with their respective business communities to maximize the value of MIS applications and services while keeping headcount in check.
• Implemented B2B (Business to Business) Portal to manage all interactions with partner community. This created Confidential single “go-to” data source for all pricing, product information, product configuration, invoicing, sales, spare parts, online training, and customer service management.
• Directly saved company over $25M in the first year, and $30M to $40M, annually since. Indirect cost savings are much higher. However, the measurement focus was on making it easier to conduct business with Haas, not our profitability at the expense of our dealer community.
• Implemented B2C (Business to Consumer) websites/portals to support our end customer community, and corporate objectives. This included retail parts sales, DIY instructions, Online/Offline expert service guide, access to Service Reps, and Confidential fully customized tool to allow end customers to price our products without having to contact Confidential sales person. Specific attention was paid to international consumers.
• Created Confidential consumer Parts Sales website from scratch using SAP as the backend with Confidential hybris e-commerce front end. Site usage increased 10 fold in the next 12 months.
• Implemented Confidential fully “mobilized” factory using iPads and custom Applications. Every factory resource had their own iPad which is configured for the specific work operations they perform. All applications are tied directly to back end ERP system (SAP). This reduced assembly errors from 29% to fewer than 4% per unit. Standing Inventory reduced 18%, and assembly times reduced by 12%.
• Developed and deployed specific mobile applications, which drove productivity within the global sales and customer service teams, both internally, and within our dealer network. This includes Confidential full sales “lifecycle” management App (Apple/Android) system (simple CRM), to allow Haas to monitor field sales effectiveness through the entire sales process from raw lead sources, to sales, and post sales satisfaction. This allowed us to direct marketing spend to the most effective channels.
• Established the Digital Marketing Department to move Haas away from old school brochures and tradeshow attendance, to fully integrate digital strategies on the web, including social media.
• Eliminated 75% of paper from all departments totally some 10+ million pages annually. Leveraged excessive paper use as an indicator of department inefficiency.
• Deployed world-class business warehouse. It became the go-to source for all business data and executive analysis. This eliminated all stand-alone “islands of excellence” and has the entire management team working on the same information source. This enabled executives to focus on strategic objectives without wondering if their decisions are based on suspect “data”. This turned millions and millions of rows of data (big data), into simple, easy to understand, actionable, information.
• Established professional MIS department. Grew department ten-fold in 3 years. Encouraged my staff to develop multiple disciplines vs specific expertise. This made them both more effective, and more valuable to the organization.
• Budget Management. Variable from year to year but average expense of $20M-$25M, CAPEX of $15M-$20M.

Confidential

Chief Information Officer

Responsibilities:

• Implemented PeopleSoft HR mgmt. system within Confidential complex scientific budget minded community. Included revenue recognition and expense management for over 300 scientist and research associates.
• Implemented Oracle Data Warehouse to allow executive team to determine specific program effectiveness. This was especially difficult due to government and research universities wide ranging systems and objectives.
• Established and maintained Confidential close working relationship with ‘C’ level peers, and program managers. This allowed me to deliver specific targeted technologies to improve efficiency within 200+ concurrent programs.

Confidential

Chief Information Officer

Responsibilities:

• Implemented entire Business Applications, Data Warehouse, and Document Management System (DMS) for Confidential healthcare startup focused specifically on women and their specific healthcare needs.
• Established sales management systems to track licensed pharmaceutical sales, non-traditional medicines, alternative treatments, and the sharing of revenue generation information direct to consumers via web and medical professional channels.
• Worked with founders to establish other SOX and HIPPA compliant healthcare startups.

Confidential

Director, Applications

Responsibilities:

• Implemented Sales force management software (Siebel Systems) CRM globally across 4000 staff and 11 regional & international offices.
• Directed management of significant Confidential & Confidential IT projects.
• Guided all technical integration for new acquisitions. Pace of acquisition work averaged 1 per quarter which grew corporate revenues tenfold.

Confidential,

CIO/Director of IT

Responsibilities:

• Served at the pleasure of the elected Confidential .
• Implemented first of its kind Child Support case management system. This allowed the Confidential to increase new case processing from 400/month, to 11,000/month with no additional staff. Quickly and efficiently reduced case backlog from nearly 200,000 cases to zero in just over Confidential year. The system was used as Confidential model for Confidential state-wide system implemented later by Lockheed for the state of California.
• Worked closely with department heads to modernize Confidential very old technical infrastructure to state-of-the-art network and workstations.
• Implemented modern tools for courtroom use by prosecuting Confidential ’s. Improved conviction rate to nearly 100% by presenting complex investigation, accident re-enactment, and fraud issues, into simple presentations that any jury member could understand.