EXECUTIVE SUMMARY:

• Senior IT Strategist and Program Manager, with 25 years experience implementing complex SAP and Business Transformation Programs.
• Innovative executive and visionary leader, with proven expertise in managing the most challenging programs. Expert in: Aligning diverse cultures, vendors, emerging IT, markets and business, by incorporating OCM, PMO, COE’s through effective leadership. This results in cohesive, prioritized capital and AMS operational programs.
• A C - level trusted adviser, with the ability to effectively assess, quantify and communicate values of risk and opportunities, for enterprise operations and optimizing long term strategic planning. This includes fast transformations for Mergers, Acquisitions, Divestitures, disruptive market forces and regulatory requirements.
• Enterprise Architect for Big Data, analytics, AI and disruptive technologies, utilizing ITIL and TCO methodologies to achieve prioritized risk managed Roadmaps, and Portfolio Program Management.
• Expertise in: Utilities, Oil & Gas, Telecoms, Logistics, Manufacturing, E-Commerce, Automotive, Pharmaceuticals, Finance and regulated environments.
• Skilled in HR development for creating high performance, self-directed learning organizations with a culture of continuous improvement and Happy Staff.
• Bottom-line focused, resourceful, versatile and strong communicator across various cultures. Pleasant to work with and an inspirational leader with a positive work ethic, energy and drive generating optimal results for high stakeholder satisfaction.

CORE COMPETENCIES:

• SAP ECC, CRM, HANA, Analytics, AI, ASAP
• Hands on Global Project Management
• Business Process Reengineering
• Enterprise Architect
• Governance Risk and Compliance
• Vendor Selection and Management
• OCM, Training, Knowledge Management, HR development
• Managing complex political, technical, market and regulatory landscapes
• AMS Constant Improvement
• Big Data, Analytics, AI
• Value Engineering
• Consulting Practice Business Development
• Sales, Pre-sales, Client Management

EMPLOYMENT HISTORY:

Confidential

Executive Director/ Founder

Responsibilities:

• SAP implementations, Project and Program Management
• Life-Cycle Strategic Planning, Business Process Reengineering and Optimization
• Perform enterprise program assessments, setting up PMOs, COEs, Business Transformation, OCM, Vendor Management, post live stabilization and AMS transformations
• Developed company to 78 full time staff plus contractors; deployed on five continents

Confidential

SAP Senior Strategic Advisor

Responsibilities:

• Developed 5 & 10 year strategic programs ($1B+) for the SAP eco-systems, architecture, staffing, vendor management
• Designed SLAs and KPIs aligned with major organizational change
• Resulted in coordinated multi-vendor continuous improvement program
• Achieved Projected annualized AMS savings 18- 26%

Confidential

SAP Optimization Program Director

Responsibilities:

• Served as advisor to the Confidential to assess and optimize Capital and Operations costs
• Provided solution for immediate annualized savings of $14M
• Created program roadmap to save an additional 28-43$M / year
• Achieved 30% under budget and 30% ahead of schedule

Confidential

SAP Global Program Director

Responsibilities:

• Lead SAP America’s team for post live stabilization of the global CRM implementation and AMS
• Implemented PMO, COE, continuous improvement and system stabilization
• Integrated IT and business for prioritizing responses: from critical incident, break fix, AMS, and 30+ enhancements and updates
• Achieved 30% under budget and 50% ahead of schedule

Confidential

Director of SAP IT

Responsibilities:

• Successfully designed and launched the long term SAP business transformation program using SAP S4 HANA, CRM, ECC and IS-Retail
• Enterprise Architect to transform all global operations to centralized data and advanced analytics
• Set up PMO, and completed CRP ahead of time and under budget

Confidential

Director SAP Enterprise

Responsibilities:

• Oversaw Staff Management and Development: 46 direct, 170 indirect plus Vendor Management
• Improved job satisfaction and team effectiveness
• Upgraded IT/Business integration and Transformation
• SAP, CRM, IS-Utilities, Call Center
• Improved critical incident resolution by over 70%
• Reduced billing errors by 95%
• Managed CapEx and OpEx budgeting process - $45M / year
• Reduced budget overruns by 90%
• Reprioritized all spending based on TCO, risk managed ROI
• Portfolio Program Management: implementations, upgrades (OS, D/B, N/W, applications) update PMO and COE -Improved AMS and Project management efficacies - 18-22% annualized saving
• LT Strategic Planning, Life Cycle Management (173 systems and AMS)
• Projected Capital cost reductions of 14 - 17%
• Governance, Risk, Compliance and Security
• Brought all areas into compliance for SOX, NERC, FERC, GAP, SEC
• DR/HA, systems and business process control (homeland security requirements)

Confidential

SAP Program Manager

Responsibilities:

• Post live stabilization, upgrades and phase 2 implementation
• Successfully integrated Global operations
• Developed and implemented PMO, AMS, and integrated IT/Business Continuous Improvement Program
• Utilized value engineering principles to reprioritize all short and long term projects
• Upgraded BPC, financials, SEC reporting and theater management
• Implemented pilot (POC) program for SAP analytics and HANA for real time market analysis
• Enabled savings of $3-7M /year

Confidential

SAP Program Manager

Responsibilities:

• Realigned the ECC 6 Greenfield implementation with global template for: IS-Automotive, FI, CO-PA, SD, PP, MM, CO-PCA
• Established PMO, IT Project Management processes and Business Process Improvements
• Managed staffing, staff development and third party vendors

Confidential

SAP Practice Director

Responsibilities:

• Managed a team of 80 SAP consultants, including integration of onshore and offshore development teams
• Provided sales support, life cycle strategies
• Re-aligned $30M program (SI/vendor replacement) for the ECC, CRM, OTC, P2P, POS and E-Commerce to integrate with a real time online auction
• Long Term Strategic Planning resulted in increased revenue of 350%