Client Specialist Resume
4.00/5 (Submit Your Rating)
Chicago, IL
SUMMARY
To secure a position within a company, where my previous work experiences and current noledge of database management and business analytics can be leveraged towards contributing to the company’s bottom line success, while obtaining soft and technical skills in the process.
PROFESSIONAL EXPERIENCE
Client Specialist
Confidential,Chicago, IL
Responsibilities:
- Provides coaching, guidance and mentoring support to Client Representatives, proactively assess and clarify client needs on an ongoing basis.
- Project tracking, client training, providing support for monthly service reviews, quarterly business reviews, annual business reviews, ad hoc support.
- Identifying opportunities and risks, documenting concerns, scoping requirements, supporting the adoption of new services.
SAP Business Process Analyst
Confidential, Memphis, TN
Responsibilities:- Manage inventory movements inside of SAP ECC CPO.
- Diligently work with customer service reps to resolve customer related issues
- Use innovation and analytical experience to develop more efficient supply chain process dat better serve our customer focus group
Supply Planner/Business Analyst
Confidential, Memphis, TN
Responsibilities:- Manage rough - cut schedules, trim, and inventory for product groupings and manufacturing resources.
- Understand downstream and upstream dependencies, me.e., production processes, transportation planning, and customer needs
- Manage block schedules in SAP APO to optimize dates and meet customer commitments
IT Business Specialist
Confidential, Memphis, TN
Responsibilities:- Support key customers through translating business partner needs to system developers
- Project bandwidth to cover high benefit projects in the SAP MM area - me.E. Procure to Pay/Invoice Automation
- Test all SAP MM upgrades and apply functional changes to custom built programs
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