SUMMARY:

• 10+ years of experience in Enterprise IT environment in Telecommunications, Computer Hardware and Oil & Gas Industries.
• 3+ years of experience in technology sales of Confidential ’s consumer and enterprise products.
• 4+ years of experience in SAP Testing + FICO configuration, Tax integration & Reporting.
• Excellent communication, presentation, negotiation and change management skills.
• Experience in leading Business Requirements, Design discussions with global audiences.
• Experience in leading UAT and Defect resolution calls between Business and IT.
• Solid Conceptual knowledge and experience with PMBOK, BABOK and Six Sigma.
• Experience in delivering business case presentations to VP’s and C - Level Executives.

SUMMARY OF FUNCTIONAL & TECHNICAL SKILLS:

• SAP FICO - GL Accounting, AP/AR, Tax Code Configuration, ABAP Debugging. Knowledge and exposure to Cost Center and Profit Center concepts and processes.
• SAP RAR 1.2 - 5 Step Model and Scenario Identification, Baseline configuration, RAI’s and BRF+ Configuration and Decision Tables, Fulfillment Types for POB’s: Time/Event Based.
• Confidential - QTC Process, SD/FI, SD/FI Integration and FI/MM Integration.
• Confidential O Series - Taxability Drivers, Exemption Certificates, Tax Assist Rules, XML Extracts.
• HP ALM and HP UFT - BPT, Test Plans, Test Labs, Dashboards.
• MS Excel & MS Access (Development) - Pivot Tables, Macros, SQL Queries, Access Forms.
• Spot fire & Tableau - Data Visualization and Reporting, Dashboard Publishing, Interactive Reports.
• MS SharePoint - Approval Workflows, Web Parts, InfoPath Forms, Site Collection Administration.
• IT PMO - Fit/Gap Analysis, As Is/To Be Documents, Design Documents, Cutover Management.

EXPERIENCE:

Confidential

Finance Solutions Architect

Responsibilities:

• Responsible for all aspects of E2E solution delivery including Scoping, Grooming, Design, Development and Testing.
• Solution features included Bill Presentment, Tax Compliance, Tax Exemption, Revenue Recognition, Billed and Unbilled Usage, etc.
• Acted as a liaison between Business process and application teams, and contribute in the evolution of enterprise solution architecture.
• Worked with the Enterprise Architect to define Systems Roadmap and End State Solution.
• Designed new software architecture and consolidated legacy systems integration points.
• Presented Solution recommendations to Business and IT executives using Pros and Cons Analysis.
• Researched, wrote and edited documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
• Experience in implementing SAFe methodologies to increase team engagement, productivity and accelerate delivery times.

Confidential

SAP FICO Lead Analyst

Responsibilities:

• Played a lead role in a global implementation of a Confidential Upgrade project from Q to O series.
• Led functional and business process discussions with Tax Managers and Controllers to confirm configuration requirements.
• Led Technical discussions across BASIS, ABAP and Confidential consultants to confirm Confidential SIC and Accelerator interface configuration.
• Led QA and UAT testing with a global audience of technical and business resources.
• Planned Change Management processes using HPSM to meet project deadlines.
• Responsible for month end activities including reconciliation reports and Tax Returns filings in collaboration with KPMG.
• Facilitated Knowledge Transfer sessions between Confidential Consultants and Confidential employees and managed a recorded session’s repository.
• Gained a deep understanding of US Tax Jurisdictions, VAT and GST regulations.
• Configuration of Tax Procedures (FV11), Tax Codes (FTXP) and GL Account setup (FS00)
• Mapping of Material Groups (SAP) to Purchase Classes in Vertex. Testing and validation of Procure to pay processes including Purchase Orders, Goods Receipts and invoice verification.
• Managed Production Support Tickets including Invoicing and Accounting Document issues (VFX3), Root cause analysis via simulation of scenarios in test systems.

QA Automation

Confidential

Responsibilities:

• Worked with SAP Functional Teams to develop automated test cases using HP’s Business Process Testing Methodology.
• Responsible for managing Test Plans and Test Labs in HP ALM.
• End to End testing including integration of FI/CO with SD including account keys in pricing procedures, condition types. Validation of PGI with inventory GL accounts.
• Worked with IT and Business Testing teams to setup test data, execute test cases and analyze test results.
• Worked closely with QA teams to review manual test cases and pass/fail criteria for automation.
• Responsible for custom reports in HP ALM to be shared with senior management and executives.
• Led the Test automation efforts in collaboration with SAP development team.
• Collaborated with the functional teams to understand business process and deliverables.
• Developed test strategies and simplified test results to speed up the development process.
• Managed test plans and labs in ALM and test case execution reporting.

Confidential

Functional lead

Responsibilities:

• Played the role of Confidential SME and liaison between Middleware and AWS development teams.
• Worked with business tax managers to ensure accurate Tax Treatment and Sox Compliance.
• Worked with Infrastructure / BASIS Teams to size up Hardware requirements based on application usability and transaction volume.
• Solid conceptual knowledge of VAT scenarios for EU implementations.
• Worked with Confidential Consultants to configure taxpayers, tax categories, product classes, etc.
• Preparation of Solution Design Document including architecture diagrams, data fields, functional specs, etc.
• Responsible to develop and implement post production support strategy with offshore teams.

Confidential

Knowledge Management Analyst

Responsibilities:

• Knowledge Management project planning, implementation and strategy development.
• Technical Documentation of workflows, tutorials, policies, etc.
• Exposure to large data sets from the oil and gas industry using Spotfire Tools.
• SharePoint Prototyping and development of team sites, web parts, templates, etc.
• Increased collaboration through Enterprise Social Networking (Yammer, Newsgator).
• Presented in front of large groups including senior management and executives.

Confidential

IT Support Specialist

Responsibilities:

• Provide solutions to common technical issues involving but not limited to:
• Email, virus protection, software.
• AD password resets, OU accounts and services, outages.
• Hardware troubleshooting, network connectivity, classroom equipment.
• Web Hosting, CMS, support for campus projects and rollouts.

Confidential

Teacher / Youth Counselor

Responsibilities:

• Teach students at Sunday school and coordinate youth programs.
• Help organize community events and supervise them.
• Design and print event flyers.

Confidential

Front Desk Agent

Responsibilities:

• Responsible for the front desk operation during the overnight shift.
• Registering guests, making reservations and checking out guests.
• Preparing daily reports, balancing transactions, and conducting security walks.
• Resolving guest issues that may arise and delivering products to guest rooms.
• Setting up breakfast and coffee in the morning.

Confidential

EPP Sales Consultant

Responsibilities:

• Answering inbound calls from potential clients in a fast paced and aggressive sales environment.
• Focus on delivery of a positive and rewarding customer experience according to corporate standards.
• Identifying, targeting, qualifying and closing new business opportunities.
• Answering inbound sales calls and efficiently closing the sale and efficiently utilize tools and resources to meet sales objectives.
• Resolving all potential customer service issues after point of sale and taking ownership of individual orders.