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Cs Sd Mro Consultant. Support Consultant Resume

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Grand Prairie, TX

SUMMARY:

  • Has 23 years of experience in SAP as Functional Consultant in Logistics Modules specializing in Customer Service/ Service Management(CS or SM), Plant Maintenance (PM), Sales and Distribution/Logistics Execution (SD/LE), Production Planning (PP) for Discrete Industries, Production Planning for Process Industries (PP - PI), Materials Management (MM) and Recipe Management (PLM-RM).
  • Has worked on integration with other logistics modules like Quality Management (QM), Warehouse Management (WM) and Extended Warehouse Management (EWM).
  • Versions start from 2.2B and includes 4.6C, 4.7 (Enterprise), ECC 5.0 (ERP 2004), ECC 6.0 (ERP 2005) Enhancement Package 8, to HANA S/4 Simple Logistics (SLOG) 1709.
  • Has 29 years of experience in IT working with software packages, software development and systems integration. Apart from functional experience has strong ABAP skills to debug, identify user exits, enhancements, BADIs, etc. as well.
  • Has worked with development using ODATA, REST web services for HANA, HANA S/4 Simple Logistics (SLOG), Fiori Launchpad tiles and new Fiori tile development.
  • Has worked on CS (Maintenance Repair Overhaul - MRO) modules in After Market, Refurbishment and Overhaul processing, in-house and external repair of LRUs and SRUs, customer or third-party repair, Exchange, Core exchange, Warranty, vendor OEM subcontract processes in Aerospace and Defense (A&D) industries. (5 projects)
  • Has worked on PM (Enterprise Asset Management - EAM) on Fleet Management, Configuration Control, inspection processing, defect processing, Maintenance Planning, Spare Parts processing, in-house repair, vendor repair, Cannibalization and Maintenance Execution. (3 projects)
  • Has worked on SD module (Order to Cash - OTC) for Repair Spares Order Management, Item Management, Billing - flat and resource related (4 projects).
  • Experience with Logistics Execution (LE) with delivery processing (inbound and outbound) setting up outputs, packing, Routes, Handling Units, shipments, interfaces to Carriers for tender and updates to/from Transport Management system (3 projects).
  • Has worked on PP discrete industries (5 projects) in Engineer-to-Order (ETO), Make to Project, MTS, ATO, and MTO environments including length-based management of materials. This includes setting up of master data, MRP, production order, CRP, and Variant Configuration (VC). Has worked on many interfaces to Manufacturing Execution Systems (MES) using PI-PCS, PDC and custom interfaces.
  • Has configured all aspects PP-PI module in (4 projects) in continuous (repetitive), Batch, Make-to-stock (MTS), Make-to-order (MTO) and Assemble-to-order (ATO) manufacturing environments. This includes implementation of demand management, flexible planning, Material Requisition Planning (MRP), process orders, Capacity Resource Planning (CRP), and Variant Configuration (VC). Used PI Sheets to facilitate data entry for operators in Shop Floor.
  • Experienced in MM module (Materials Management or Procure to Pay (PTP)). Configured full purchasing cycle with contracts, requisitions, PR release, purchase orders, goods receipts and invoice verification for raw materials, supplies and spare parts. (4 projects).
  • Set up warehouses using full WM functionality with receipts, Putaway, material staging for manufacturing, and picking for sales orders. Complexity includes Storage Unit (SU) for rolls and Handling Unit for variable weight carton. (3 projects)
  • Has set up a working QM system with raw material inspection, in-process inspection, finished goods inspection and Certificate of Analysis (COA). (2 projects)
  • Has worked in PLM-RM in interfacing a specification system to Recipe Management (RM).
  • Has written many functional specifications for enhancements, interfaces, reports, and conversion objects. Coordinated with development of interfaces and reports (RICEFs) with offshore teams. This includes gathering of requirements working with the client team, writing specifications, and testing of the development.
  • Assisted data conversion and master data load teams with data mapping, table mapping. Verified data loaded using Excel and Access.
  • Able to write user exits, formulas, read ABAP code and skilled in debugging as well.

PROFESSIONAL EXPERIENCE:

Confidential, Grand Prairie, TX

CS SD MRO consultant. Support Consultant

Responsibilities:

  • Designed Line Replaceable Unit ( Confidential ) and Shop Replaceable Unit (SRU) design for repair of customer units. Set up customer repair with core return, forward exchange, and exchange during repair, scrap, and cannibalization processes.
  • Configured split valuation in the repair facility.
  • Set up vendor/OEM repair using ADSUBCON functionality with subcontracting.
  • Set up tracking of vendor and customer warranty in equipment. Captured Warranty costs in the service order using Warranty indicator.
  • Designed interchangeability of parts to manage materials in the Component Maintenance Manual (CMM) to locally available parts.
  • Activated Manufacturing Part Number (MPN) and AMPL functionality.
  • Implemented 40 char part number for material master.
  • Designed refurbishment orders (PM04) for internal repairs including subcontracting to OEMs as needed.
  • For configuration management activated revision level in material master. Activated Engineering Change Management (ECM) for EBOM, MBOM, and routing. Designed process for setting up amendment tracking in SAP.
  • Set up customer quotation, repair process, subcontracting, and customer invoice processes for customer repair.
  • Set up core return, exchange, advanced exchange, loan and rental processes for rotables in SAP.
  • Implemented power by hour (PBH) process and tracking movement of rotables.
  • Wrote many RICEFs to produce 8130 Release Certificate for FAA single release, FAA/EASA dual release, labels and tear down/inspection report.
  • Designed open WIP report and shipped reports to track every customer repair and internal repair in the system. This provides full asset visibility to CSRs, planners, repair technicians, shop schedulers, and business managers.
  • Tested custom Clock In/ Clock Out functionality on Service orders, internal orders and WBS.
  • Wrote many data conversion specifications to convert open customer and internal service orders - Notifications, Sales Orders, Return Delivery, and Service Orders.
  • Migrated data conversion repair order, notification and service orders work in progress (WIP) data using custom programs, and LSMWs.
  • Wrote LSMWs to fix issues with data conversion after Go Live.
  • Assisted Basis team with DIMP upgrade and application of BC Sets.
  • Activated many new business functions in CS, MM and SD modules including Advanced Return Management (ARM), down payment in sales order, etc.
  • Implemented various oss notes including many new EPH 8 processes like Mass Availability Check of Service Orders, PM List count and additional mass processing options in IW37N.
  • On production support side fixed issues on picking/kitting, goods issue, clock in, clock out, label printing and form changes.
  • Wrote many jobs aids to users on the issues and how to fix them.
  • Assisted with business users and analysts in resolving issues in sales order processing, core return, subcontracting Purchase Orders, Quality, delivery processing and license issues in Foreign Trade (FT).
  • Set up planning on LRUs using planning strategy and bill of repair for A and B parts.
  • Set up forecasting for C parts. Tested various models, recommended correct forecasting view set up, cleaned up consumption data and set up batch job.
  • Set up MRP batch jobs.
  • Worked with planners on processing of MRP lists using exception processing.

Confidential, Fort Worth, TX

Lead PM consultant

Responsibilities:

  • Set up As Built Structure for many models of locomotives from Confidential .
  • Craft can interact with the BoM and select materials in the UI/UX.
  • Set up Document Management System (DMS) for modifications.
  • Set up master data like work centers, task lists, and maintenance plans
  • Set up processes around inspection, planning and defects processing
  • Created many custom RICEFs for inbound locomotive processing, arrival, etc. These are displayed on custom developed UI application via ODATA and REST webservices in the gateway. These apps are customized for craft, planner and supervisor.
  • Set up refurbishment process for in-house component repair.
  • Set up external repair process for contract work at vendors.
  • Wrote many scripts for integration testing
  • Assisted with materials team for custom development of FIORI apps for material issue.
  • Assisted users in performing the scripts and created defects.
  • Assisted with Visual Enterprise (VE) to display PDFs from manuals to be displayed to users in UI.
  • Worked with SAP in creating oss notes when standard did not work and received many OSS notes.
  • Wrote many HANA SQL queries using HANA views in HANA studio for reporting, and data reconciliation.

Confidential, Houston TX

A&D MRO Team Lead

Responsibilities:

  • Designed capture of aircraft parameters like flight hours and cycles from the aircraft level into subsequent equipment downstream
  • Designed generation of maintenance plans using Document Info Records using Maintenance Program Definition (MPD) functionality.
  • Created As Allowed configuration using Master Parts List (MPL) / IPPE functionality.
  • Created As Maintained structures for fleet management using Equipment and Functional Locations
  • Used Configuration Check to find out differences between As Allowed and As Maintained configuration
  • Implemented Variant Configuration (VC) solution to select operations on the work order. This is for regionalization of task lists.
  • Designed Log Book functionality for capturing flight data, measuring documents using condition based maintenance and defect notifications.
  • Designed workbenches to capture Phase-In, Phase-Out of aircraft and complicated assemblies.
  • Designed and automated creation of maintenance plans (MPs) using material. When a new equipment is inducted, MPs will be automatically created.
  • Wrote may Knowledge Transfers (KT) to offshore and created the Functional specifications. Assisted with programmers on functional and testing issues.
  • Designed MBX Workbench to capture modifications, and AD/SBs.
  • Used change numbers (ECN) to capture changes/version of Global maintenance program.
  • Set up notification creation through revision level in Maintenance Event Builder (MEB) and generate multiple work orders from Hierarchical Task List (HTL) notifications.
  • Extracted data from SAP (Notifications, Orders, etc.) for reporting using other Business Intelligence tools like QlikView for Reliability Analysis.
  • Assisted with data conversion on functional issues.
  • Created test scenarios and executed functional testing.
  • Updated Business Requirements Documents (BRDs) and associated flows based on realization implementation.
  • Worked with iMRO software package (AXON HCL).

Confidential, Irving, TX

A&D MRO Consultant

Responsibilities:

  • Involved in vendor exchange process where parts are returned to vender using Advanced Return and core fee credit is received from the vendor.
  • Designed process for repair of customer property using RAS order with non-valuated sales order stock and service materials based on work scope. Both internal and external repairs are implemented starting with Notification. Internal repair is implemented using refurbishment order and external repair using service orders with ADSUBCON or repair PO. Many variations like scrapping, shipping a different part, send part back to customer without repair have been implemented.
  • Implemented full purchasing cycle from purchase requisition, Purchase order, release, Goods Receipt and payment to vendor for the repair process.
  • For customer repair, created quotation using Resource Related Billing (RRB) and invoiced the customer using RRB. Configured the DIP profile for Time & Material billin
  • Where fixed rate billing is desired, set up a process for creating flat rate repair as well.
  • Diagnosed many issues with serial numbers and refurbishment orders. For SAP issues worked with development teams in SAP and implemented many OSS notes. Many notes were new notes.
  • Set up printing of process forms for shops. Worked with offshore in testing of these forms.
  • Worked with data conversion on verification master data like service materials, OISD, repair BoM, general task list, work centers, etc.
  • Worked with GUI XT consultant in automating steps in the repair process.
  • Worked with CO consultant on capture labor, material, PO costs on repair process.
  • Set up parts to move to Extended Warehouse Management (EWM) location for shipping. Diagnosed issues when inbound deliveries are not created to be sent to EWM.
  • Worked with QM team in implementing the QM cycle - Inspection lot, Results records, Usage Decision and printing of FAA 8130 and EASA forms.
  • Involved in creating process for integration End-To-End scenarios. Created many documents for these processes to assist SMEs and super users.
  • Created many job aids for special processes and workarounds.
  • Set up return order cycle for RMA process using return sales orders, disposition of the part, and credit memo issue.
  • For the component picking set up batch search strategy to pick by FIFO.
  • Set up Production orders with Assemble to Order (ATO) and Make to Stock (MTS) strategies. WM staging was done in EWM. Diagnosed issues with inbound outbound deliveries for EWM. Captured material and labor costs in production order.
  • Assisted with data conversion in verification of material master, routing and BoM data loads. Wrote many ABAP queries for data validation.
  • Configured GATP/ECC for ATP check on Kit components in production order.
  • Fixed may ATP issues with service orders, production orders and sales order.
  • Designed process for a business unit, where inventory is kept in a legacy environment. Set up Purchasing and Billing in SAP.
  • Worked with EH&S team for delivery creation for hazmat materials. Debugged and diagnosed issues with outbound delivery creation with hazmat materials to EWM.
  • For Government Services, implemented various scenarios of shipping project stock as well as regular stock. Created contracts for this unit.
  • Implemented supersession in conjunction with GATP.
  • Tested RICEF objects working in conjunction with off shore development team.
  • Wrote many queries for open orders, SO-PO Link, etc.
  • Worked with inventory managed Manufacturer Part Number (MPN)
  • Set up Intercompany billing and vendor invoice creation using EDI for sales orders and stock transport orders.
  • Worked with training team in review and feedback for training documentation.

Confidential, Plano, TX

Architect LE/SD

Responsibilities:

  • Set up appointments (pick up/drop of loads). This custom interface in heavy volume environment update of planned dates in the shipment. Used HP QC to create unit, assembly and UAT testing.
  • Implemented additional deadlines to capture EDI 214 stop confirmation events to Transport Management System (TM). This custom interfaces update the execution dates/additional deadlines in the shipment.
  • Re-designed cross dock process since the sales orders could not be archived.
  • Participated in the design, Functional Documents (FD) review and transfer of FDs to the technical team
  • Assisted with baseline team on production tickets on issues of sales order dates, plant selection, sales order creation using EDI 850, selection of route, delivery creation in delivery due list for sales orders and Confidential, order combination, picking issues, picking status setting and removal as delivery block, outputs, Shipment date issues, tender, etc.
  • Worked with offshore development to make changes to custom interfaces when needed. Tested the interfaces Assembly Testing (AT) and System Testing (ST). Assisted users with User Acceptance Testing (UAT) questions and issues and migrated the changes to production.

Confidential, Fort Worth, TX

SAP Global Sustainment - Item Management Consultant

Responsibilities:

  • Configured Sales order entry, Available To Promise (ATP) - checking rules and groups, Pricing, Vertex and Make-To-Order settings in a Project System (PS) with GPD environment.
  • Implemented design of inventory tracking and Asset visibility in SAP for spares orders at wholesale and retail (base) sites using Stock Transport Orders ( Confidential ).
  • Configured ATP for Confidential .
  • As part of COE after go-live, managed defects, presented to Change control board and worked with developers or configuration to implement the changes. Used Quality Test center to manage defects.
  • Worked on Kits Management, Kits Shortage, and Kits Master Data like BoM and Routing, with Production, and Warehouse. Designed a Kits Workbench to show Kits sales orders to the corresponding replenishment orders (production, purchase order). Users can execute many other transactions from this work bench.
  • Set up Kits Shortages at multiple levels using order report and be able to export the results.
  • Designed a Sales Order workbench to show open, closed orders, corresponding replenishment orders for Spares Orders, Delivery, Shipment, Tracking, DD250, or vendor DD250 information.
  • Designed a custom transaction to capture vendor DD250 information. This was used in custom billing per DD250 as well.
  • Worked on design of spares and Kits produced with BoM parameter effectivity and Network Scheduling (Discrete Kits) using Group WBS.
  • Configured filters, additional transactions in Stock Requirements List (MD04).
  • Involved in the Heavy Maintenance design using Functional Hierarchy, Hierarchical Task List (HTL), MPD and Maintenance Plans.
  • Designed and implemented of Global Transportation processes for communicating with Retail Warehouses (Bases) and Wholesale warehouses using IDOCs and XML messages for Advance Ship Notice (ASN), Shipping Instructions. These used Confidential, deliveries and shipments in ECC.
  • Designed many interfaces with XML for sending Requisition processing, Pack Up Kits (PUKs) to various customer systems.
  • Configured many sales orders types to facilitate shipping of parts for spares, production, and accommodation sales by Purchasing, and MRO Repair Orders with split valuation.
  • Implemented sales order entry using spreadsheet for offline data entry by hourly employees. This used the ORDERS IDOC type to create sales orders.
  • Configured many requirement classes and item categories to consume out of plant, project and sales order stock in the spares sales orders.
  • Diagnosed many issues relating to standard Third Party Orders (Direct Ship from Supplier to customer).
  • Designed many processes to facilitate different kinds of billing - progress, fixed price, milestone event, and cost based (RRB) billing.
  • Supported data conversion team on Sales order conversion, material master conversion and inventory conversion.
  • Performed cut over tasks like config/batch job validation, TVARV maintenance, Z table maintenance, etc.
  • Created test scripts for End to End and One-Off Scenarios. Test scripts were created in Quality Test Center.
  • Assisted Super Users and users with execution of test scripts.
  • Assisted and reviewed Training Materials and Business Process Procedures (BPPs).
  • Was present at site for a few months to support Go Live activities.
  • Produced many job aids to assist Super Users and Users with troubleshooting issues.
  • Did production support for sites that are live and solved many tickets.
  • Designed and created Functional specifications when standard configuration did not meet requirements.
  • Executed many Functional Unit Tests (FUTs)

Confidential, Tulsa, OK

SAP MRO Consultant

Responsibilities:

  • Unit tested the full scope of a quotation creation using Resource Related Billing (RRB) starting from custom developed Receiving Workbench, and Inspection Workbench (induction, tear down, evaluation and repair using Hierarchical Task List (HTL) iPPE/Master Parts List (MPL) using defective codes and corrective actions. RRB has access to the planned cost data from task list/BoM in the Service Order and sales price data from service contract. The process was integrated with Networks.
  • Tested custom Shipping Workbench after repair is done.
  • Tested changing of account assignment indicator when work is in scope or not in scope of a service contract at the item of the Service Order level.
  • Configured the Resource Related Billing (RRB), DIP profile, and with complex pricing.
  • Tested creating an invoice using RRB for cost plus orders.
  • Tested repair order (RAS order) for repair order conversion.
  • Tested billing using RRB as well fixed rate billing.

Confidential, Hurst, TX

SAP MRO Consultant

Responsibilities:

  • Conducted workshops for gathering business requirements in areas of spares management, and repair processing.
  • Designed a Performance Based Logistics (PBL) system which tracks Government furnished material (GFM) / Govt furnished Property (GFP). It processes requisitions in EDI 940 (MILSTRIP data) and sends responses in EDI 945 format using extended IDOC messages.
  • Designed a system that stores inventory separately for different Govt. contracts with non-valuated project stock (special stock Q) using WBS elements.
  • Designed generation of DD250 (Material inspection and receiving report) from delivery processing.
  • Designed a repair order process (RAS) for repairables (rotables).
  • Designed resource related billing (DIP profile) to capture of costs using sales orders/service orders for cost plus and time and material (T&M) orders.
  • Designed subcontracting using ADSUBCON for commercial and military repairs.
  • Designed loan and pay back tracking for military contracts.
  • Set up interchangeability for tracking National Stock Numbers (NSN) and for supersessions.
  • Set up all inventory movements and associated account determination of GL accounts.
  • Set up tracking of Service Bulletins (SB) and Aircraft Directives (AD) using service notification, Document Info Records (DIRs) in Document Management System (DMS).
  • Set up a service contract with billing plan and billing for PBL using periodic billing.
  • Set up picking of batches (SN) with remaining asset hours in measuring documents in the Equipment Master.
  • Set up packaging instructions to automate packing of HUs in deliveries.
  • Set up ATO process from sales orders creating networks with WBS using standard WBS and standard networks.
  • Set up networks to capture labor hours and scheduling.
  • Used Service Orders to capture consumption of repair details.
  • Used Measuring Points to capture flight hours and remaining asset life.
  • Set up a fixed price sales order for Repair of Repairable (ROR) contracts. Reparables were set up with serial number tracking.
  • Set up repair Bill of Material (BoM) with parameter effectivity (model/unit) using ECM.
  • Wrote functional specifications for ABAP interfaces, enhancements and reports and reviewed technical specifications.
  • Configured the business scenarios and set up a prototype in the system.
  • Documented the configuration, set up and execution of business scenarios.

Confidential, Hickory, NC

SAP PP (discrete), MM, WM and LE Site Consultant

Responsibilities:

  • Designed process flows for various roles like Corporate Planner, Plant MRP controller, and Warehouse. Cable solution includes additional discrete functionalities like individual length management, factor batches, reel (drum) handling, category management, requirement grouping, cable MRP, Delivery Note Preparation (DNP), and cutting orders.
  • Configured batch determination for deliveries for finished goods.
  • Converted “global” test scripts into Plant specific test scripts for process walkthroughs and USAT.
  • Walked through the plant specific test scripts with the super users.
  • Worked with the central process team and made changes to configuration as part of process walkthroughs.
  • Wrote business process procedures (BPP) with InfoPak.
  • Created test plans (QA) for business scenarios in Mercury Tester and assisted users with testing.
  • Prepared training documentation and delivered training to super users.
  • Set up SAP console with RF for executing WM transactions like receipt, putaway, picking and printing labels.
  • Set up master data like Material Master, Bill of Material (BoMs) and routings for Production Orders.
  • Set up purchase orders for direct and indirect procurement.
  • Set up Purchase order receipts to legacy using IDOCs
  • Interfaced Production Orders and receipts to 2 MES systems using IDOCs.
  • Set up Contract functionality for blanket Purchase Orders.
  • Set up Scheduling agreement for repetitive purchases.

Confidential, Northfield, IL

SAP RM consultant and Master Data Consultant

Responsibilities:

  • Set up RM to be used as a supply chain system which links specifications to materials using EH & S substance and RM Site Recipes.
  • Set up specification database for raw materials, finished goods and packaging specs.
  • Set up nutrition composition and diet suitability.
  • Designed interface to Siemens Interspec which is the R&D specification system
  • Wrote Functional specification for Interspec-RM interfaces using iPPE tables.
  • Prototyped EH&S-QM interface to generate inspection plan.
  • Gathered client requirements through workshops and performed the “gap analysis”
  • Addressed the gaps with development in offshore. SAP Custom Development (CD) and SAP Application Solution Management (ASM).
  • Designed QM master data set up in a Central Plant environment.
  • Prototyped Transformation of Site Recipes to master recipes for creating PP-PI master data.
  • Implemented substance, site recipe, and inspection plan using Engineering Change Management (ECM) change number (ECN).
  • Implemented Document Management System (DMS) to attach documents to specifications.

Confidential, Cleveland

PP-PI, MM, WM, QM Consultant

Responsibilities:

  • Used it.metals, a bolt-on for non-ferrous metals for complicated pricing routines for tracking of feed purchases.
  • Configured full Purchasing cycle - contracts, requisitions, purchase orders, goods receipt, and Logistics Invoice Verification (LIV)
  • Set up return material authorization (RMA) starting with Quality Notification.
  • Set up repetitive manufacturing for continuous lines including line balance (takt) and scheduling. Set up master data like work centers, BOM, rate routing, production version, standard cost estimate, and cost collector.
  • Prototyped Supplier Managed Inventory (VMI) using MRP area.
  • Configured full QM cycle - with raw material inspection, in-process inspection and finished goods inspection.

Confidential, Minneapolis

PP-PI, MM, WM, QM Consultant

Responsibilities:

  • Assisted in solution development, 2 near real-time Manufacturing Execution Systems (MES) interfaces development using SAP Business Connector (BC) using IDOCs and BAPIs, and provided go-live support.
  • Configured stock determination to automate valuation type (split valuation) selection
  • Designed and worked with development team in pick list and kit list (TO) forms. Kitting production order can involve supply of material located in multiple warehouses.
  • Worked with make-to-order with Project System (PS), Grouping, Pegging and Distribution (GPD), serialized part tracking, project stock (Q), Manufacturer Part Number (MPN), SPEC2000, subcontracting and Govt. Furnished Equipment (GFE)
  • Worked with MRO processes like service notification, repair orders, service orders, serial numbers, customer stock (special stock B), and subcontracting.
  • User Mercury Test Director for writing test plans for testing configuration changes.
  • Used KANBAN for replenishment for the lean manufacturing lines.
  • Assisted in resolving product costing run errors including BOM and routing errors.
  • Used Microsoft Access and Excel to validate integrity of legacy data load in various systems.
  • Provided Level 2 support for PP, WM, MM, and QM modules after go-live.
  • Worked with Offshore model with off-shore centers in India.
  • Familiar with specification database, general recipes, site recipes and recipe transformation to master recipes.

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