PROFESSIONAL EXPERIENCE

Confidential

SAP

Responsibilities:

• Participated in RFP proposal for Confidential client (US based) and provided solutions for SAP HANA and Infrastructure Management side.
• Involve in HANA Technical Specification project at global level.
• SME for GTS batch 2016 - 2017 for smarter blue and Master blue training program -
• Created training road-map for smarter and master blue, involve in
• Prassessment and Post-assessment program for 40 + mentees, created various documents related to SAP
• Confidential and training program. Participated and published documents for various forum / community in Confidential GTS at India and global level.
• Part of Sap Confidential Interview panel.

Associate Manager

Confidential

Responsibilities:

• SAP Confidential Project: - Involved in End to End Confidential of project such as System preparation,
• Planning, Installations, Post installations, Integration, Configuration etc in project landscape from development to Production landscape.
• SAP Products: - Confidential, CRM, PO, Solution Manager, GRC, Fiori, BOBJ, BODS.
• Database: - HANA, Sybase
• Preparation of Documentation and checklist of all activities in the project and upload to share point.
• Solution Manager Activities: - Maintenance optimizer, EWA, Technical system monitoring, CHARM.
• Project and Infrastructure Management Activities: - Involved in daily /weekly call with offshore team including
• Technical, ABAP, functional, Network team and onsite Accenture Confidential Team, Vodacom and Client management Team.

Confidential

Responsibilities:-

• Lead, Managed and Groomed various teams involved in project such as Confidential, Security and functional Team from fresher till senior level.
• Provided SME Support for SAP related activities: - Involved and resolved day to day SAP support related issues and incidents through Service now incident tool and mails.
• Planned and Involvement in SAP activities such as Client Refresh, DB Refresh, Support pack upgrade through SUM, System Health checkup, DB Refresh, Documentation and checklist of all important activities, Weekend activities such as SAP system Reboot, cutover, Patch on OS and DB level and other maintenance activities etc..
• Involved in Installation and support of SAP systems such as Confidential and BW based on HANA.
• Involved in BOBJ integration with Solution Manager for BOBJ technical monitoring from Solution Manager workcenter.
• Involved in other integration such as PI, Vertex etc with SAP System.
• Additional Activities: - Involved in daily /weekly call with offshore, onsite
• Accenture Confidential, Technical, Functional, Database, Operating System, other third party team

Confidential

Responsibilities:

• Presenting daily / weekly project status report to Client Team and Accenture Management.
• Overall assignment includes as Installation, Configuration, System monitoring, Administration and Troubleshooting of issues for SAP Netweaver components.
• In this position work at SME / Lead level with an understanding of SAP, its underlying database, operating system, and hardware platform.
• Interact with the Onsite team, SAP Functional team, SAP configuration team and various technical teams to optimize and maintain the overall SAP reliability, availability, and performance.
• Leading Portal Admin assignment and Java administration like Support pack through JSPM, NWA admin, System creation, SSO, Jco connection etc
• Monitoring incident through BMC Remedy.
• Support pack through SPAM, add-ons, Language Installation, System Validation etc..

Confidential

Senior Consultant (Team Lead)

Responsibilities:

• Day to day system monitoring, system alerts, Early watch analysis Reports from Solution Manager.
• Maintaining knowledge database for project
• Daily interaction with client / on-site PM for SAP support related issues / queries and status.
• Performed System Refresh, System Administration activity.
• Transport / release deployment activities through Solution Manager CHARM.
• Troubleshooting for day to day issues / critical and high priority issues a for SAP
• Involved in Weekend maintenance activities on SAP systems.
• Incident management and root cause analysis.
• Java administration, Support pack and OSS note activities.
• Presenting weekly / Monthly project status report to upper management / client.
• Maintaining shift schedule and resource availability planning for scheduled activities

Confidential

Advisory System Analyst (Team Lead)

Responsibilities: -

• SAP System upgrade CUUC (combined upgrade and Unicode conversion) from R/3 4.6c to Confidential 6 EHP 4 SP7.
• SAP System upgrade CUUC (combined upgrade and Unicode conversion) from BI 3.5 to BW 7 EHP 1 SP7.
• Performed the activities related with OS, database and SAP level for pre - upgrade and post-upgrade task.
• Documentation for the performed tasks.
• Daily / weekly interaction with client / on-site PM for upgrade related issues / queries and status.
• Perform activities related with SAP - MAXIMO (Non-SAP) interface.
• System Refresh, System Administration activity.
• Support pack, Kernel upgrade.

Confidential

Responsibilities:-

• Pre-installation activities on OS, database and SAP level
• Installation, configuration and post-installation task for GRC 10.0 system.
• Installation, configuration and post-installation task for PI system
• Performed Additional SAP Language installation activities.
• Support pack, Kernel upgrade and add-on SP activities.
• SSO (Single Sign On) configuration.
• Daily meeting / call with Client for status updates.
• Worked on SDM, JSPM tools for applying the support patches on J2ee side and SPAM and SAINT for ABAP side Support patch.
• Performed the administration and configuration activities through Visual Admin, Config tools and NWA (Netweaver administration).
• Contributed towards business blue print and Hardware Sizing.

Confidential

Senior Consultant.

Responsibilities:-

• User Authorization and Administration through CUA (Central User Admin).
• System Configuration, System Refresh, System monitoring, Administration
• Troubleshooting for day to day issues for SAP components through ticketing system.
• Troubleshooting of issues by developer on various systems, problem solving, day-to-day monitoring and administration of SAP systems.
• Perform Health checkup of SAP Systems through monitored performance tuning, system logs, database and database log, Short Dumps, Update Confidential, Lock entries etc. through Solution manager and EWA (Early watch report).
• Client administration (Creating/Copying). Support Patches Download and apply SAP Support patches, SAP Notes for client specific problems.
• Documentation for the performed tasks.
• Requesting for license of new system, log a issue on SAP Marketplace and providing developer key, creation of S-user etc..
• Installation, Post installation and Configuration of SAP Netweaver 2004 Products viz. Confidential,Exchange Infrastructure, Solution Manager, CRM etc..
• Client Interaction for updates.
• Transport, Support Patches through SPAM, SAINT and SDM, SSO (Single sign on) configuration between SAP systems.

Confidential

Senior Software Engineer.

Responsibilities -

• User authorization and administration. System Configuration, System monitoring,
• Administration, Troubleshooting of issues for SAP Netweaver components.
• Perform Health check of SAP System by Monitored performance tuning, system logs, database and database log, Short Dumps,
• Update Confidential, and Lock entries including file systems.
• Download and apply patches, SAP Notes for client specific problems.
• Documentation for the performed tasks.
• Involve in interaction with functional consultants and other core member during the complete Confidential for their issues and queries.
• Backup and restore of database (O.S. Level as well as File system level).
• Installation, Post installation and Configuration of SAP Netweaver 2004 Products like Confidential 6 and Exchange Infrastructure 3.0.

Confidential

Responsibilities:

• Involved in the landscape and project planning for the new projects (upgrade, planning, new dimension product Confidential etc).
• Troubleshooting of issues by developer on various systems, problem solving, capacity planning as well as day-to-day monitoring and administration of SAP systems.
• Client administration (Creating/Copying etc.).
• User Management and authorization, Transport, Support Patches, and Upgrades.
• Administration of underlying Databases and Backup and Restore.
• Requesting for license of new system, log a issue on SAP Marketplace.
• Solution Manager Optimizer configuration, SMSY - Create system, Logical components and Early watch alert configuration on solution Manager.
• Involve in interaction with functional consultants and other core member during the complete Confidential for their issues and queries.
• Import and Export of Software components in IR and ID, SLD Configuration, Creation of Product, software components, Technical and Business system, RWB Configuration.
• Monitoring the Portal 7.0 and PI 3.0 as well as 7.0 through Visual Admin and NWA for PI7.1 and CE7.1 system, SSO (Single sign on) configuration between SAP systems.
• Installations, Post installation and Configuration - SAP NetWeaver Products PI7.0, PI7.1, Solution manager 4.0, Confidential 7.0 and CE7.1, Confidential 7.0, Conversion Agent etc..

Confidential

Software Engineer.

Responsibilities:

• Involved in development, support and maintenance of SAP application.
• Check the Transaction Related To Backups, Users, System Logs, Lock Entries, Database and Authorization.
• Daily Monitoring & Maintaining Full Database Backups, Transaction Logs, Master Database Backup of SAP Production Server to HP DLT Tape drive.
• Monitoring proper Functioning of SAP Development & Test Server.
• Involve in interaction with functional consultants and other core member during the complete Confidential for their issues and queries.
• User authorization and administration. System monitoring, Administration, Troubleshooting of issues for SAP 4.6C. Documentation for the performed tasks.
• Perform all the daily Confidential activities such as checkup of SAP Systems by Monitored performance tuning, system logs, database and database log, Short Dumps, Update Confidential, Lock entries etc.

Confidential

Technical Support Engineer

Responsibilities -

• Involved in support and maintenance of in house Mediclaim application.
• Maintenance and daily backup of application and its database.
• Technical support to various systems connected to server for smooth running of application.

Confidential

Hardware Engineer

Responsibilities -

• Assembling and troubleshooting of Computer.
• Installation of various printers, various Software’s, Antivirus, Programming, drivers etc.