PROFESSIONAL SUMMARY:

• Anextremely motivated professional with over 9+years of strong functional experience in SAP PM/QM Implementation, Customization and Production Support.
• Completed 2 FLC (Full Life Cycle) SAP implementations of a project from conceptualization to production support.
• Supported all phases of a project life cycle including analysis, design, configuration, testing, and deployment of solutions, post - production support/maintenance, documentation, and end-user training.
• Expertise in all implementation phases of ASAP methodology right from Project. preparation, Business Blueprint, Realization, Final Preparation, Go-live, and Post Go-Live Production Support.
• Extensive experience in Cross-functional integration across various modules of SAP viz., PM, QM
• Successfully delivered configuration solutions of SAP PM Modules.
• Served as an integral member of the team that conducted AS-IS study by preparing TO-BE Processes and Scenarios.
• Expertise in business process analysis and design, process rationalization, cost control, performance measurement and quality.
• Worked with cross functional teams at various levels to effectively gather requirements, drive process improvements and best practices and deliver solutions.
• Expertise in gathering requirements from end users and transforming the requirements into functional documents in RICEFW objects.
• Involved in Unit Testing, Integration Testing, User Acceptance Testing(UAT), volume test, stress test and Regression Testing using HP Quality Center.
• Extensively worked in Preventive Maintenance, Breakdown Maintenance, Refurbishment processing.
• Maintained and assigned Inspection types, created Inspection Plan. Involved in the configuration of Quality Info records which were used for vendor evaluation.
• Can work effectively in cross-functional team environments and experience of providing training to business users on SAP screens, its functionalities and usage.
• Experience in SAP data migration from legacy to SAP system using Legacy System Migration Workbench (LSMW), Batch Data Communication (BDC).
• Familiar with Total Productive Maintenance (TPM), Total Quality Management (TQM) methods, techniques, concepts and Implementation.
• Functional Location structure, Equipment management, Maintenance Notifications, Maintenance Orders, Maintenance Order Completion, Maintenance Assemblies, Number ranges, Screen layouts, Control keys, Measuring Points and Counters, Characteristics, Code groups, Catalog profiles, User Status, Non-stock items, Movement Types, Serialization, User exits, Reports
• Maintenance Strategies, Maintenance Task Lists, Time-based and Performance-based Maintenance Plans, Scheduling and Deadline Monitoring
• Refurbishment of repairable spares, Processing of external services, Calibration Order process, Work Clearance Management, Warranty tracking, Fleet Management, Asset Management
• Material Master, Bills of Materials, Work Centers, Routings, Material Requirements Planning, Goods movements, Batch management, Storage Locations, Planned & Production orders, Purchase orders, Purchase requisitions, Service orders, Settlement, Deliveries, Master inspection characteristics, Inspection lots, Results Recording, Usage Decisions.
• Experience in configuration of Inspection plans, Master Inspection Characteristics, Inspection Methods, Inspection Lots, Dynamic Modification Rule, Certificate Profiles, Quality Certificates, Quality Notifications.
• Quality planning: Master data - Inspection plan, Inspection characteristics, Inspection Methods, Sampling Procedures, Sampling Schemes, Dynamic Modification Rule.
• Quality Inspection: Triggering inspection lots, Inspection types and sources, Results recording, Defects recording, Usage Decisions, Inspection Lot creation, Sample Management, Test Equipment Management and Calibration.
• Data migration expert - legacy to ECC 6.0 using Legacy System Migration Workbench (LSMW) using Direct batch input and Batch recording input methods.
• Expert use of SAP Apps tools including the Information Systems Reporting Tools SAP Query (SQ01, SQ02, SQ03), ABAP Workbench Utilities Quick Viewer (SQVI).
• Implementation and configuration experience with SAP R/3 4.6C, ECC 5.0, 6.0 and S/4 HANA.
• Worked on Upgrade Projects R/3 to ECC, ECC 6.0 Patches and Support packs. And tested multiple end-to-end scenarios, to ensure system reliability.
• Experienced in Unit, Integration and user Acceptance testing in SAP PM/QM modules.
• Proficiency in Spec Designing, Gap Analysis, Technical Documentation, interacting with the Super Users & End User Training, Reporting and Data Conversion and uploading of Master Data, Go-Live implementation and after go-live support.

TECHNICAL SKILLS:

ERP Packages: ECC 6.0, 5.0, SAP R/3 4.7, 4.6C

ERP Modules: SAP PM/QM, MM, PP, FI, SD

Project Management & Process Designing: MS Project, ASAP Project Methodology

Operating Systems: Windows 7/XP/2000/98

Office Software: MS Word, MS Excel, MS PowerPoint, MS Access

Other Tools: Visio 6.0, Auto CAD

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

SAP PM/QM Functional Lead

Environment: ECC6.0

Responsibilities:

• Created hierarchy levels using structure indicator for functional locations to represent operational structures according to company’s functionality and created different views for it using alternative labeling system
• Configured and created PM Master Data - Functional Locations, Equipment’s including PRTs, Materials and Material BOMs and Work Centers, and maintained authorizations for those data elements
• Implemented ABC indicator to classify the importance of technical objects within the production areas of the plant
• Created General Maintenance Task Lists for inspection, maintenance and repair processes of equipment and used these task lists for Preventive Maintenance instead of creating Equipment Task Lists
• Preventive Maintenance - performed necessary configuration for creating time-based and performance-based maintenance plans, scheduled maintenance plans for defined cycles to generate maintenance calls and processing of maintenance calls
• Created User status for maintenance and service orders so that the maintenance planners would know that the forwarded order has been viewed by the recipient thus providing smooth transition for order processing
• Configured Completion Confirmation of Maintenance and Service Order processing - defined control parameters, set up screen templates and field selection
• Performed data migration from Legacy system to SAP Plant Maintenance tables using Legacy System Migration Workbench (LSMW)
• Configured Control keys for inspection operations
• Defined QM inspection plans for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions
• Created formulae in Inspection Plan and automatic valuation of Results Recording
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing
• Created detailed documentation, trained end users and provided post implementation support.
• Was responsible for handling all Plant Maintenance production support issues and customizations including interacting with the end users and business users to analyze issues and gather requirements.
• Worked with the security team to modify Maintenance user roles like of Planners to fix conflicts in segregation of duties.
• Worked on fixing various system issues by raising OSS messages and analyzing, testing and applying SAP Notes.
• Supported and upgraded Multi Resource Scheduling (MRSS) which was used for capacity planning and resource scheduling.
• Used Change Request Management (ChaRM) in Solution Manager to manage changes across the SAP Landscape.
• Used SAP Document Management System (DMS) to create and attach documents to Master Data for technical objects.

Confidential, Malvern, PA

SAP PM/QM Functional Consultant

Environment: ECC6.0

Responsibilities:

• Full life cycle implementation of SAP Plant Maintenance module using ASAP methodology - project preparation, business blueprint, realization, final preparation, go live and post implementation support
• Involved in different phases such as business requirement collection, project analysis, process design, blue print, configuration, testing, data conversion, user training, go live, and post implementation support.
• Mapped extensive legacy maintenance process maps to SAP with the use of user-status for orders.
• Justified and explained change requests to review boards for approval when needed.
• Identified the key business scenarios and reconfigured PM work centers, PM planner groups, PM processing with notifications, breakdown orders, external contract orders, and refurbishment orders.
• Coordinated with technical consultants by giving functional specification for customization according to user requirements.
• Recreated Measuring Points and Counters, Catalog profiles and codes, tasks, priority types.
• Involved in refurbishment processing for repairable spares and warranty tracking of equipment during notification creation.
• Facilitated development of reports and work order print-out modifications.
• Redeveloped Time-based and Performance-based Maintenance Plans for maintenance items.
• Configured satellite storage locations at department levels and developed usage rules to make goods movements and work order process more efficient.
• Coordinated integration and configuration of PM with MM and FI/CO.
• Extensive interaction with users and management and involved in end user training and support.
• Preparation of Functional Specification for interfaces and conversions, Test specifications and guiding ABAP team and BW Team in developing KPI reports, unit-module-integrating testing.
• Functional Specifications for Master Data Processing, Maintenance Processing, Preventive Maintenance Processing and MRO/Spare Parts Processing.
• System proto typing created test plan, technical documentation and end-user training.
• Performed Unit Testing, Integration Testing, Archive Testing and Security and Role Testing in PM and set up the test data, test scenarios and test scripts.
• Defined QM inspection plans for equipment’s in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions
• Created formulae in Inspection Plan and automatic valuation of Results Recording
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing
• Created detailed documentation, trained end users and provided post implementation support.

Confidential, Phoenix, Arizona

SAP PM/QM Consultant

Environment: ECC 6.0

Responsibilities:

• Involved during upgrade of SAP system from version R/3 4.6C to version ECC 6.0 and functional analysis of ECC 6.0 version
• Responsible for Customization of Plant maintenance Module according to the business requirements and integration between PM and MM module by reducing customization while reaching to highest possible standardization level functionality
• Designed and drafted upgrade plan, reviewed new functionalities with business owners and made blue print document of the proposed system
• Identification, documentation and rectification of the issues occurred in upgraded environment
• Customized field selection for Notification types and configured screen templates for notification types as per client requirements
• Performed configuration of Partner Master data for few technical objects and henceforth maintenance orders
• Configured Refurbishment order process for defective spare parts from create to settlement of refurbishment orders, maintained valuation types for all those spares parts (materials and sub-equipment) which can be repaired
• Implemented Fleet Management component - created an entire process for management of company’s trucks and other vehicles as this component was unavailable in the earlier R/3 version, created measuring points and counters for Fleet objects and configured the necessary settings
• Defined QM inspection plans for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions
• Created formulae in Inspection Plan and automatic valuation of Results Recording
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluation.
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation
• Performed configuration on Serialization process and equipment for tracking high frequency usage parts and cost associated with that equipment.
• Involved during Unit testing, String testing, Integration testing and documentation of test scripts
• Responsible for the cut over activities for SAP PM module and production support

Confidential, Boise, ID

SAP PM Functional Consultant

Environment: SAP ECC6.0

Responsibilities:

• Interacted with key business users across different plants for the preparation of Global Template in accordance with Global ASAP Roll-Out Roadmap.
• Created Hierarchy levels for functional locations to represent operational structures according to company’s functionality.
• Configured and created PM Master Data - Functional Locations, Equipment. Implemented ABC indicator to classify the importance of technical objects within the production areas of the plant. Created General Maintenance Task Lists for inspection, maintenance and repair processes of equipment and used these task lists for Preventive Maintenance instead of creating Equipment Task Lists.
• Used DMS for creating and attaching documents to Equipment Master records.
• Preventive Maintenance - Configured for creating Time-based and Performance-based maintenance plans, Scheduled maintenance plans for defined cycles to generate maintenance calls and processing of maintenance calls.
• Created User status for maintenance and service orders so that the maintenance planners would know that the forwarded order has been viewed by the recipient thus providing smooth transition for order processing.
• Configured Completion Confirmation of Maintenance and Service Order processing - defined control parameters, set up screen templates and field selection.
• Created detailed documentation, trained end users and provided post implementation support.
• Worked with PP Master data such as BOM, Resource and Master Recipe.
• Reconfigured BOM usage with relevance to production, order of priority for BOM usage, BOM status for MRP explosion, planned orders and release orders.
• Worked on creation and configuration of control recipe destinations, process messages, mapping middleware routing, business connector and intermediate document (Idoc) based interfaces.
• Developed functional specification documents for enhancements and worked with technical resources to test and present the changes made.
• Transferred knowledge to super users and support consultants.

Confidential, Smithfield, RI

SAP PM/QM Consultant

Environment: ECC 5.0

Responsibilities:

• Responsible for supporting the issues faced by the client in BOM, Recipe and Production version.
• Strong experience in gap analysis, Interaction with business and users for requirements.
• Strong cross-functional experience with QM and PM modules.
• Configured and maintained BOM, routings, Work centers, Resources, Recipe, Process orders and Material Requirement Planning (MRP) and configured Capacity planning and scheduling of the process orders.
• Worked with batch management.
• Established production version for alternative BOM. Resolved the issues in selecting the production version for the concerned production version.
• Designed and customized the system for PM processes - Breakdown maintenance, Planned maintenance and Preventive Maintenance
• Dealt with refurbishment orders for defective spare parts.
• Customized user-specific maintenance notifications, completion confirmations, and also collective time confirmations with time sheets.
• Preparation of master data like Assemblies, Functional Locations, Work centers, Equipment BOMs, Floc BOMs, Material BOMs, PRTs, Warranties, Permits (Lock out, Confined Space),Classes, Characteristics and Serial Numbers.
• Uploaded BOMs of equipment and functional locations, and created serial number profiles for equipment.
• Used work approvals and work clearance applications for preventive maintenance order processes to ensure safety
• Combined notifications with orders, and automatic generation of preventive maintenance orders using maintenance planning without notifications.
• Configured transportation equipment with fleet profile and measuring points for fleet management.
• Configured master warranties, warranty counters and set up equipment with warranty tracking.
• Configured and customized QM (master data, notifications for customer complaints, inspection processing ).
• Configured QM batch management, QM characteristics and QM classes and the object assignment
• Configured QM task list: Assigned task list types to material types, defined task list usages and maintained parameters for each task list type
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations
• Defined QM inspection plans for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• QM in production : Inspection during production, Quality inspection for goods receipt from production, internal quality notification.

Confidential

Jr. Consultant SAP PM Consultant

Environment: SAP R/3 4.7

Responsibilities:

• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• Evaluated the existing maintenance processes and scenarios in the production departments and the maintenance departments and adapted them to SAP.
• Responsible for PM module configuration - Technical Objects (Serialized and Non-Serialized Equipment, Functional Locations, Material Bill of Materials, Equipment BOM), Order Processing (Notifications, Orders, Catalog profiles, Costing, Order Settlement), Preventive Maintenance (Task Lists, Maintenance Items, Maintenance Plans, Scheduling).
• Worked with key users to develop all Maintenance Task Lists for Equipment, Functional locations and General Task lists and planned and scheduled them accordingly.
• Measurement documents were used to evaluate equipment by using measuring points and counters.
• Configured object codes, damage codes and activity codes and assigned the code groups to catalog profiles for use in notifications.
• Customized orders with service specifications and service sheet entry using service masters.
• Configured calibration order process for test equipment.
• Tested generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Worked with FI/CO, QM and MM groups to resolve integration issues with Plant Maintenance.
• Developed specifications for shop floor papers, custom reporting and enhancements using user exits.
• Prepared end user training materials and provided training to maintenance technicians, engineers and supervisors and offered post implementation support.
• Performed unit testing, integration testing and regression testing and developed Integration testing instructions and training documentation.