SUMMARY:

• Certified Senior Project Manager with broad - based experience in Information Technology that includes leading and managing requirements and performing project management responsibilities for large (up to $9 million) global projects and managing relationships with 3rd party vendors
• Extensive experience managing onshore & offshore Development and Quality Assurance teams
• Managed multiple full life cycle projects from inception to delivery
• Experience performing Gap Analysis and creating Project Plans, Work Breakdown Structures (WBS), and Lists of Issues, Action Items, Risks, and Project Charters for enterprise projects
• Extensive experience as an IT Project Manager with expertise in practical application of the System Development Life Cycle (SDLC) Waterfall, ASAP, Agile, including analysis and design, application development, and quality assurance testing
• SAP BW/SAP BW on HANA Consultant with blend of Technical and Managerial expertise
• Project management experience in developing Java Web Services using XML, SOAP, WSDL, and Web Services
• Experience in SAP Project Management; leading SAP Technical Teams & SAP Functional Teams. Managed SAP functional core modules such as: configuration activities, Business Process Mappings, Business Process Design, Functional Specifications, Functional/Technical Testing, and Technical Architect.
• Hands-on experience managing process and system design in SAP (MM, SD, FICO, PP, PM) configuration, development, test planning and execution, and cut-over planning.
• Demonstrated success in providing technical and team leadership in, SAP ABAP Performance, SAP BASIS Performance, and IDOCS
• Strong experience developing Business case, project documentation, Functional and System Level Requirements
• Excellent experience in documenting workflows and obtaining sign-off from stakeholders on specifications
• Strong qualifications in master data consultant, SAP management, supply chain, systems specialist and logistics
• Experience in coordinating UAT efforts before implementation of the software product to production
• Communicate effectively in both verbal (i.e. day-to-day discussions, team meetings, PowerPoint presentations) as well as overall ability to be clear and concise in all communication
• Effective team player and self-starter with high adaptability to new technologies and excellent analytical, problem solving, interpersonal, presentation and communication skills; ability to build and maintain partnerships within different business units
• Managed over 32 SAP Master Data deployments/BCO globally.
• Experience in implementing Agile, Waterfall, ASAP and Lean methodology

CORE COMPETENCIES:

• Project, Program, and Portfolio Management / Project Planning / Project Tracking and Metrics
• Project Turnarounds / Change Management / Issues and Crisis Management / Infrastructure Integration
• Project Scope Development / Risk Management / PMO Management / Process Re-Engineering
• QA Validation / Vendor Evaluation and Management / Mentoring and Coaching
• Software Development Life Cycle Methodology and Standards / Technology Conversions / ASAP Methodology
• Brazilian Tax Localization Program Management -- Nota Fiscal-e, SEFAZ, Imported Purchase Boleto (SD & MM), Tax (IPI, COFINS, IPI, ISS), Banking Interfaces, & DDA (Direct Debit Authorization)
• Strong knowledge of SDLC, Waterfall, ASAP methodology, SAP ADM, Blue Printing, Functional Specs, Process Flow Diagrams, Business Process Integration
• Project Management experience in Oracle Hyperion Financial Management, Hyperion Essbase, Hyperion Planning, Hyperion Financial Reporting, SAP Data Migration, SAP Master Data Management, EDI
• Experience with CA's Clarity Project and Portfolio Management tool suite, Microsoft Enterprise Project Web App/PWA, HP PPM

TECHNOLOGY SKILLS:

Languages: SQL, HTML, CSS

Testing Tools: HP QTP, Quality Center, HPALM

Design/ Modeling Skills: UML (Use cases, Class Diagrams, Sequence Diagrams), Microsoft Visio, Microsoft Project

SAP Modules: ECC, APO, MDM, EWM, SCM, SCM, CRM, MM, FICO, SD, PM, PP, Material Master, BOMs, Customer Master

RDBMS: MySQL, MS SQL Server, MS Access, Oracle Hyperion HFM

Operating System: UNIX, Fedora Linux OS, Windows XP/Vista/7/8/10, VMS

Tools: / Products MS SharePoint, MS Office Suite, PL/SQL Developer, XML Spy, JVM analysis, ETL Informatica, ETL BODS, LSMW, WINSHUTTLE, Clarity Project and Portfolio Management, MS Project

Technology: Web and Client/Server Applications, Standalone Applications, Automated Batch Job Applications, Unix shell Scripting, Mainframe, JavaScript, HTML, HTML 5, CSS, Oracle Exadata database appliance, Oracle ZFS storage appliance

Software Engineering: Requirements Study, Analysis, Architectural, Application Design, Testing, Configuration Management, CRM, BPM and SOA

Methodologies: Agile, Scrum, RUP, Spiral, Waterfall, ASAP, Iterative, RAD, XP, ETL

Domain: Finance, Insurance, Banking, Automobile, Technology, Oil & Gas, ManufacturingRetailer

PROFESSIONAL EXPERIENCE:

Confidential

SAP Project Manager (Consultant)

Responsibilities:

• Partnered with all project team leads (Infrastructure, Security, PMO, Functional, Testing, Master Data) to ensure integration and alignment in requirements, timeline, issues, and dependencies.
• Participated in data mapping and follow-up meetings with the client, CONA team and Confidential Refreshment teams. Work with functional consultants closely to understand the gaps, coordinate with business on specific business rules in to form the mapping rules that meet the project standards using proven data load tools and methodology. Worked closely with data extraction team to extract the relevant fields based on the input from functional consultants/business users.
• Created and implemented extensive project plans, business/technical requirements. Managed Data Services, ETL and BODS developers (on-shore / off-shore)
• Managed configuration and implementation of SAP modules such as: FI/CO, MM, SD, PM, PP, DOIP, HR and more. Ensure that SAP projects are as per requirements and standards specified by Coca- Cola Bottlers.
• Responsible and accountable for creating Project Management Plan, Scope Management Plan, Project Plan, Risk Strategy Plan, Status Card Per KPI Indicators for all SAP Projects. Also developed Executive Presentation Decks BI-Weekly status for all SAP Projects. Managed approximately 30 Resources for all SAP Projects. Managed Off Shore & On Shore technical partners for all deliverables on time, and on budget for project augmentation needs.
• Created project MDM procedures, change management, migrations and transports, QA, Regression, Functional, Integration / UAT Testing, Security, Cutover and Support Transition.
• Manage all stages of SAP data migration to Confidential Bottlers from data analysis to pre-go-live validations, user acceptance testing, user sign-off, Cut-Over plans, migrating to Dev/QA/ Prod landscapes, and post go-live validations.
• Developed data migration approach and strategies to SAP, assist in creating data migration functional specifications, data flow, data mapping specs, data cleansing, data transformation with SME’s.
• Advised and assisted in data extraction, data cleansing, data mapping, data harmonization, data enrichment, data consolidation, data loading and data reconciliation
• Defined and ensured that data quality thresholds are met through active collaboration and reviewed data quality assessments with Confidential Bottlers
• Gathered and coordinated metrics. Developed and implemented changes (per standard approval processes) so that the project can remain within scope, and within time, cost and quality objectives.
• Gathered information from multiple sources of project related data and input (technical, business functional, financial), then summarized and provided conclusions for leadership to utilize for decisions and actions.
• Developed validation programs to cross check all the data before and after the data loading. Identified problematic areas and conducted research to determine the best course of action to correct data Proactively identify project risks and create feasible solutions. Escalated cross-functional issues and identified SMEs required for resolution
• Led and managed an effort of identifying the Key Performance Indicators (KPIs) across all the domains of Coke One North America (CONA). These KPIs will be used to develop a corporate dashboard to facilitate fact-based decision making.
• Utilized the Joint Application Development (JAD) in a war room environment to ensure that the aggressive timelines are met.
• Conducted presentations for senior leadership to communicate the status and escalate any issues requiring their intervention.
• Facilitated and initiated post-implementation project reviews; documented best practices and lessons learned for project archives.
• Drive data migration strategy and process to enable quality data delivered without any delay
• Worked closely with functional consultants/data owners for identifying each data objects/data fields and collected business rules for data mapping purpose
• Led and managed the data migration strategy and processes to enable efficient and effective deployment data conversion
• Proactively reviewed data structures to provide best practices for extracting, transforming, and validating conversion data
• Loaded data into the SAP HANA Database using SLT
• Transported HANA content from development, testing environment to production environment
• Guided and assisted in determining the most cost effective and timely method of accommodating business requirements while following global common business practice. Provided weekly status update to key stakeholders.
• Provided updates, guidance, steps, and immediate help to the Bottler data coordinator in order to assist them to complete the scheduled task on time. Assisted business users in understanding data templates and complete HPQC on time.
• Provided guidance to the business users for legacy data cleansing. Ensured all the transports are loaded into SAP before loading data to SAP.
• Reviewed and validated all the data before uploading to SAP. Created cutover plans
• Led the team in defining and delivering deliverables like Data Quality, Metadata Strategy, Data Stewardship, Master Data Management (MDM), Communications, Best Practices, Standards, Policies, and Training.
• Worked with Subject Matter Experts (SMEs) to obtain buy-in on the common definitions.
• Planned the entire Data Migration initiative from requirements gathering, analysis, design, identifying and analyzing the source systems, to data quality, to ETL, and to the Confidential Bottler’s end user data access.
• Worked on EDI IDOC (inbound, outbound, mapping with third party logistics service providers’ WM system, message type, segment extension, IDoc monitoring, posting)/ ALE (distribution model maintenance, logical system, ports, partner profiles
• Provided overall leadership and direction to project team for solution delivery of Business Intelligence and Data Warehousing

Confidential, Atlanta, GA

Sr. Technical Project Manager

Responsibilities:

• Developed, reviewed and approved plans for completing project deliverables, including scheduling and coordinating activities of project team members.
• Facilitated and initiate post-implementation project reviews; document best practices and lessons learned for project archives.
• Provided overall leadership and direction to project team for solution delivery of Business Intelligence and Data Warehousing
• Communicated effectively with customers and actively seek alignment with expectations on all aspects of project execution
• Ensured a solid approach is used to track issues and their resolution throughout the life-cycle of the program and all projects
• Established and maintain engagements with the business partners regarding on-boarding of the data ensuring the integrity of the data.
• Managed change control process by ensuring proposed changes in procedures do not have negative impact throughout entire process, as well as ensuring changes are communicated appropriately.
• Managed international client implementations/enhancements projects in Brazil as well as non-client-related projects with the goal of building new or enhancing existing data/system capabilities for the business.
• Managed Client Implementation process from initiation to post production warranty period.
• Managed the overall system integration process between new clients and Confidential Solutions. Interact with clients when necessary to design a mutually acceptable solution
• Managed SDLC (Waterfall) & Scrum deliverables including scope, business requirements, system requirements, test strategy, test cases, issues log, overall UAT testing process, training, and delivery.
• Ensured proper operational support transition that impacted business teams after implementation.
• Define client data standards and ensured that they are met for new implementations including accounting, Actuarial, SOX, etc. requirements.
• Research and deliver ongoing process improvements to the business and system processes, data standards, and documentation.
• Identified inefficiencies in process and recommended/implemented process improvements.
• Anticipated internal and external customers' needs and recommended/implemented system enhancements to address those needs.
• Engaged and review project service delivery initiatives & negotiate Service Level Agreements (SLAs)
• Validated, negotiated and process IT delivery as per SLA by working in partnership with all impacted functional areas and stakeholders to ensure successful project delivery
• Conducted data profiling to identify & analyze data quality issues
• Utilized HP PPM Tool for managing Program and Projects across geography
• Utilized MS Project Online (PWA) as well as SharePoint Online in a cloud environment
• Built and maintained relationships with various business partners to keep their active engagement in the BI projects.

Confidential, Houston, TX

SAP Project Manager

Responsibilities:

• Provided expertise, leadership with SAP integration technologies and enforced company’s process standards.
• Worked with a team of functional SME’s on gathering the business requirements and translating them to functional design in SD, MM, FI and CO modules
• Collaborated with functional leads on gathering business requirements from users. Reviewed and approved solution designs during blueprint phase
• Led blueprint approach including business requirements gathering, SAP fit gap analysis, solution design, RICEF and project estimations.
• Approved functional specs and technical designs in SD, FI, CO, MM, Portal, and Pricing areas.
• Managed internal resources and external (offshore) consultants and resolving project issues, tickets in a timely manner
• Weekly development meeting with the team to monitor progress.
• Monitored development defects. Provided input to drive process improvements as necessary.
• Managed stakeholder expectations participated in Steering Committee meetings and disseminate weekly executive status reports.
• Created and executed project work plans and revised as needed to meet changing needs / requirements.
• Ensured project documents are complete, current and stored appropriately including legal documents.
• Managed exposure and minimizes project risks.
• Assisted in the preparation of budget and forecasts for the team and monitor expenses to ensure the project stays within the authorized expenditure limits.
• Maintained working knowledge of ABAP, ASAP methodologies and enforced project standards.
• Effectively communicated relevant project information to diverse groups of project stakeholders.
• Reviewed and approved of blueprint activities including SAP high level solution design, custom development, fit gap analysis
• Directly manage SAP overall solution architecture and integration of SAP system with external applications
• Participated in quarterly department meetings with director to prioritize the development projects.
• Estimated project development resources, timelines and budget.

Confidential, Houston, TX

SAP Project Manager

Responsibilities:

• As the SAP Project Manager, I was responsible for managing requirements workshops, solution definition, scope control and business stakeholder expectations
• Analyzed business case, high level business requirements and future growth plan with key stakeholders
• Led creation of clear and detailed SOW ( Statement of Work ) for project planning, blueprint and realization phases
• Reviewed and fine-tuned WBS and project plan for all work streams such as PMO, Business Intelligence and Systems Architecture.
• Responsible for interviews and selection of all resources from the systems integrator and third-party vendor companies.
• Ensured SAP implementation best practices throughout the life cycle including business process re-engineering and solution blueprint.
• Led blueprint approach including business requirements gathering, SAP fit gap analysis, solution design, RICEF and project estimations.
• Managed and resolved OSS notes submitted by Infosys ABAP with SAP.
• Performed project management functions as well as requirements analysis, planning, design, scheduling, status reports, development, and implementation.
• Facilitated resource planning with project stakeholders at corporate level.
• Performed quality gate reviews on all deliverables related to this solution.
• Engaged via “consultative partnership” with senior managers to complete planning tasks, document known risk issues, provide status updates to project-team members, and finalized business risk assessment based on severity of operational risk findings.

Confidential

IT Project Manager

Responsibilities:

• Executed and maintained project management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.
• Advised project sponsors, project leadership team on project setup, strategic direction, SAP systems integrator selection and QA review of existing or completed implementation.
• Led project planning phase to define blueprint schedule, work plans, staffing model.
• Direct oversight of end-to-end solution architecture and integration of SAP system with external applications
• Ensured SAP implementation best practices throughout the life cycle including business process re-engineering and solution blueprint.
• Collaborated with business process owners to ensure business requirements are accurately transformed into the SAP solution and verify thorough user acceptance testing of the new SAP solution.
• Led project leadership to ensure high quality business requirements for this custom-built SAP functionality
• Managed project execution of functional specifications, technical designs and build phases with assistance from fulltime onsite SAP project manager.
• Served as principal liaison of multiple related IT global projects to advance strategic business and other organizational objectives and to enhance third party vendor relationships.
• Managed all aspects of the project adhering to established schedule and budget constraints including the contractual management of any vendors participating on the project.
• Assumed responsibility for project Profit and Loss. Monitored project activities and advised staff of resource availability issues impacting costs.
• Communicated with SME’s, other project managers and development teams. Provided technical support for the post implementation phase until the users were familiar with the newly implemented system.
• Administered and analyzed change requests submitted by business and project team. Worked with project team leads to determine effort and project impact associated with proposed changes.
• Produced project status reports, and issues, and resolved day-to-day issues via the use of SDLC.
• Proactively managed systems development, implementation and risk.
• Created an iPad Training Application with an external vendor to deliver dealer training curriculum.
• Conducted more than 15 Dealer Sales Managers training classes via iPad, PC, and PowerPoint throughout an 8-state region, reducing customer complaints by 22% in a 3-month period.
• Created portfolio checklist to facilitate portfolio management, enabling managers and team members to identify and monitory vital project information from inception through closure.
• Generated reports to applicable parties about outstanding tasks, progress, management, bugs and other technical issues for each of the projects within the portfolio.
• Coordinated with developers and third-party vendors to ensure requirements and functional designs were translated properly with frequent updates given to cross-functional project teams.
• Worked with QA team to design test plan and construct test cases for User Acceptance Testing.

Confidential, Charlotte, NC

IT Project Manager

Responsibilities:

• Managed software system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.
• Provided project support throughout the project life cycle as directed by the technology manager and participated in cross-functional teams to support project deliverables.
• Managed all aspects of the project adhering to the time schedule and budget constraints established including the contractual management of any vendors participating on the project.
• Proactively managed systems development, implementation and risk via the use of SDLC.
• Applied project management knowledge and expertise to gauge system performance and assess risk. Provided stakeholders with project status and outlook for success and recommend project improvements.
• Ensured all stakeholders, sponsors and steering and working committees received regular and appropriate communications on project status.
• Assisted QA analysts and technical leads with troubleshooting and fault resolution.
• Led project effort to interpret client requirements into documented system requirement specifications in accordance with approved standards and procedures.
• Developed and implemented test plans / scenarios to ensure successful delivery of the project.
• Communicated effectively in both verbal (i.e. Scrum Daily Standup discussions, team meetings, etc.) and written (Business Requirements Documentation and Functional Design Specifications) manner. Accurately assessed the risks associated with each solution design / project.
• Participated and provided input on the strategic and tactical technology solution including software, infrastructure, phased tactical approach, etc.
• Managed Systems and Reporting analysts to ensure technical systems facilitated operational processes and met customer needs.
• Identified user requirements / expectations and collaborated with each CIS sub-department to determine business needs and project priorities.

Confidential, Atlanta, GA

IT Project Manager

Responsibilities:

• Stepped in, turned around, and saved a $5.5M project in Brazil, successfully restoring client confidence by building and deepening customer relationships to surpass client expectations and advance project status.
• Performed extensive technical reviews for prospective projects, gathering details utilized for pricing project services, and providing supportive documentation for RFP replies to sponsors.
• Managed 3 to 6 projects simultaneously, including 3 enterprise-size projects.
• Analyzed business requirements, functional specifications and Use Case System documents.
• Interacted with cross-functional teams to facilitate gathering of business requirements.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Created and implemented customized project management database to elevate project visibility, highlight task ownership and accountability, and facilitate schedule management
• Performed gap analysis and segregated them into high level and low-level Use Cases, Activity Diagrams/ State Chart Diagrams and Robustness Diagrams using Rational Rose.
• Conducted the FRS and URS reviews and walkthroughs with designers, developers and stakeholders. Also conducted feasibility and adaptability study.
• Prepared Test Plans based upon Business Requirements Document (BRD) and developed Test Cases and Test Procedures. Actively involved in User Acceptance testing and Training of the end users.
• Assisted with change, issue, quality and risk management activities. Generated management reports on weekly and monthly basis.
• Worked with the Business Users through interviews and (Joint Application Development) JAD sessions.
• Performed manual testing, using SQL, to evaluate the application data flow.
• Created and managed project management deliverables including the project charter, project plan, project schedule, budget, resource plan, risk plan and implementation plan.
• Performed Functionality testing, Integration Testing, Unit testing and System Testing. Assisted in preparing flow diagrams for the decision logic.
• Participated in regular walkthroughs and meetings with the Development team to discuss system bottlenecks and possible solutions.