SUMARRY:

• Multi - Lingual Financials and e-Commerce systems Analyst with extensive experience in SAP (FICO) modules, PeopleSoft financials and ecommerce payment integrations.
• Project-oriented leader specialized in facilitating requirements gathering; influencing business processes; designing innovative solutions; defining integration strategy, building better user experiences; unifying process flows; and leading small and large-scale projects.
• Experience spans project planning, design, SAP configuration, Testing Finance, deployment, and post-implementation stabilization support.
• SAP ERP: SAP FICO (Account receivables, Credit management and cash applications), PeopleSoft FSCM (billing, account receivables, travel and expenses, account payables and GL), Business Process, Payment processing, Project leadership, Enterprise Application Integrations, Large-Scale Deployments

TECHNICAL SKILLS:

SAP FICO ECC 6.0, PeopleSoft (SCM, 8.9, 9.1, 9.2,) STAT, SharePoint, SQL Server, People Tools, MS Visio, MS Projects, JIRA, Remedy, Microsoft Office, See burger, Hybris, Vertex.

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

Sr. Functional and Systems Analyst

Responsibilities:

• SAP Cash Applications and Credit Management Project Lead
• Collaborated with Finance, Accounting, Sales, Digital, and Products teams to understand their processes, requirements, and unique business needs to successfully design, configure, and deploy SAP functionality.
• Evaluated Enterprise Software testing capabilities and identified, prioritized and implemented functionality improving the efficiency of business processes.
• System Owner of SAP AR, Cash Application, Credit management modules implementation.
• Lead analyst of Payment processing for B2C channels and RTR business process.
• Successful deployment of Cash Application automation process that implemented a Cloud solution reducing 70% manual work and increased cash flow.
• Continuously working on improving credit card processing efficiency by identifying failures, risk and opportunities using metrics, analytics, and data analysis.
• Designed credit card reconciliation process to include Pay metric, PayPal, Cardinal, and Payment data. This hybrid solution (Automated/Manual) aligned the credit card reconciliation process with SAP, data reporting cycle, and reporting strategies.
• Used analytics and performance data to enhance the deduction processing within SAP and Demantra integrations, and proactively identified point of failures to limit downtown and manual reprocessing.
• Acted as SAP product manager to define and assess the implementation of additional functionality including capturing user stories and in corporate them into user experience related phases of the project.
• Lead Analyst to outline functional requirements methodology, influence to-be business process and system design, manage integration Testing Finance, and engage super users as part of change management and training strategy.
• Provided Global user community support and guidance on resolution of critical issues impacting sales and revenue, such as credit card payments processing, month-end closing, and integrations.
• Best practices Champion.
• Created Business Process and systems Documentation strategy for internal systems controls, systems owners, and end users, including functional and technical specifications, process design documentation, and training materials.
• Managed Quality assurance strategy to include test lead plans and scripts preparation; unit Testing Finance guidelines, integration and regression Testing Finance for new releases, UAT, and cut-over.
• Worked with cross functional teams to align business decisions, timelines, milestones, prioritization, and system SAP configuration requirements.
• Managed off-shore development team supporting key FICO system integrations, impact analysis SAP configuration changes, and project enhancements.

Confidential, Burlington, VT

Business Systems Analyst

Responsibilities:

• Lead Analyst and Project Manager of Vertex implementation in PeopleSoft
• Designed, Tested, and Deployed Credit cards, gift cards and encryption processing
• Managed impact analysis of vendor upgrades and fixes, and worked with off-shore team to assess sprints timelines and production deployment.
• Served the liaison between Finance and Accounting business owners and different technical teams to gather requirements, document, research, and support the resolution of system defects or enhancement requests.
• Actively participating in critical financial and accounting processes such as month end, yearend processing by providing data and supporting analytical reports.
• Designed, simplified, enhanced, engineered or re-engineered business process flows, identifying areas for process improvements and owned the implementation of those findings.
• Software testing capabilities and identified, prioritized and implemented functionality improving the efficiency of business processes.
• Trained Super Users and End Users in different PeopleSoft modules and transactions.
• Joined the Finance systems changes requests board and participated in prioritization of requests.
• Collaborated with stakeholders in other functional areas to ensure optimization of system tools and processes

Confidential, Celebration, FL

Management Analyst

Responsibilities:

• Developed business cases, facilitated workshops and supported stakeholders during selection of the most effective PeopleSoft solutions
• Defined and managed User Acceptance Testing Finance (UAT) to ensure enterprise operational and IT deliverables meet the requirements of the organization.
• Involved in planning, organizing, and managing all phases of system implementation projects.
• Facilitated Finance and Accounting System design sessions, and administration including data process flows, interfaces and SAP configuration.
• Involved in production support investigating data inconsistencies and documenting the process for production support issue submission
• Assisted the IT department in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures. Created training and SOP documents for reporting, month and year end closing processes.
• Set up, configured, and tested new functionality across Purchasing, Payables, Receivables and General Ledger modules.

Confidential, Charleston, SC

Management analyst

Responsibilities:

• Identified PO and e-Procurement requirements during fit/gap analysis sessions. Developed Purchasing, e-Procurement, and Accounts Payable business cases via workshops with an option matrix to facilitate decision making process.
• Created User Acceptance Testing Finance (UAT) plan to ensure enterprise operational and IT deliverables meet the requirements of the organization.
• Involved in planning, organizing, and managing all phases of system implementation projects.
• Involved in production support investigating data inconsistencies, end user errors, and documenting and training users in processes such as creating requisitions, Purchase orders, Change orders, receiving, payments, creating and running fully pay cycles, data reconciliation
• Assisted the IT department in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures.
• Created Purchasing and e-Procurement training documentation in the following areas: pay cycles, add vendor, add customer, creating BU, bank reconciliation, requisition, PO, creating a payment, user preferences, creation vouchers, spreadsheet voucher, vendor maintenance and general navigation in PeopleSoft.
• Provided functional direction in interface design, Testing Finance, and deployment for Purchase Orders, match exceptions and Requisitions. Working knowledge on matching, RTV, ERS and rebates.
• Utilized UPK (User Productivity Kit) as a tool to train users in the system and minimize the impact of changes to their day to day activities.

Confidential, Sunrise, FL

PeopleSoft financials business analyst

Responsibilities:

• Worked on validating, analysis, and resolving vendor data inconsistencies via excel to CI.
• Performed data analysis to define settings to enable 1099 withholding.
• Performed Expenses auditing to establish rules to capture cell phone expenditures.
• Streamlined purchasing processing to use requisitions allowing buyers to merge requisitions into Purchase Orders.
• Documented various consolidation strategy. Worked with off-shore team to troubleshot issues reported by clients and served as liaison between the off-shore team and the on-sight resources.