Senior Technical Manager Resume
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EXECUTIVE SUMMARY:
- IT/SAP leader with 17 years of experience as SME in SAP technical, project management, system integration, business process improvement, capacity planning and customer service support.
- Managed multiple high - profile projects in IT / SAP Technologies, Database Management, Infrastructure and hosting SAP applications in Public/ Private Cloud platform with onsite / offshore resources and dealing with end clients.
- Worked with global teams and stakeholders to gather requirements, strategize, design solutions and evolved architecture for SAP and non-SAP systems.
- Expertise in SAP BASIS / HANA tec hnical including Go-Live Implementations , Upgrades, OS/DB Migrations, Administration, Performance Tuning and Troubleshooting.
- Strong hands-on experience in implementation and usage of SAP applications (ECC, HANA,BW, BOBJ, BODS, SCM, EP, NWDI, CTS+, Solution Manager, TDMS, SAP GRC ) and databases (SAP HANA, Oracle, MS SQL Server).
- Strong experience in configuring SAP infrastructure with High Availability solutions such as Microsoft Cluster Solution for Windows and with Disk Storage solutions.
- Detail knowledge of SAP components and their integration with other related SAP / non-SAP products.
- Strong experience in managing 24 x7 , mission critical, large and complex SAP and Non-SAP production environment.
- Experience in operational support and delivery with teams across US and other Geo locations.
- Well convergent with ASAP & SAP Activate (Agile methodology) for implementation / migration to SAP S/4 HANA.
- Demonstrated ability to explain and champion detailed technical concepts to peers and management.
- Well versed with PMI, ITIL and Enterprise IT Governance methodologies.
- Technical skills are well augmented with excellent communication and interpersonal skills
WORK EXPERIENCE:
Confidential
Senior Technical Manager
Responsibilities:
- Manage daily operations of SAP Basis, enterprise applications and infrastructure of the assigned clients as per SLA’s including capacity planning, staffing and budgeting.
- Provide hands on support for critical activities and projects as necessary.
- Coordinate ongoing projects and resolve system, process and participant issues with cross functional team members.
- Work with Clients to drive strategic technology roadmaps to support their current and future business requirements.
- Work on project proposals, design, estimation and delivery of solutions for current and future engagements.
Confidential
Senior Manager / Enterprise System Architect
Responsibilities:
- Lead a large team of SAP Basis Administrator’s, DBA’s, professional contractors supporting SAP landscape for Confidential - Confidential .
- Work closely with Government counterparts and third party vendors to design and implement new product functionality.
- Instrumental in rolling out new technology in order to support the increasing number of global Confidential - Confidential end users.
- Define vision, roadmap for enterprise applications and other platforms used to drive the Confidential - Confidential requirements.
Confidential
Senior Manager / Architect
Responsibilities:
- Development of architecture, review of design and analysis of project proposals and schedules.
- Team management, ensure optimum utilization of resources and complete delivery within budget.
- Provide solution, specialist direction, control and guidance to the project team in order to meet project deliverables.
- Develop and maintain effective relationship with client(s) to facilitate the smooth of delivery of the assignments.
- Manage account portfolio growth; serve as integral part of new client implementation and team capacity management.
Confidential, Irving, Texas
Senior SAP Technical Lead / Architect
Responsibilities:
- Lead a team of SAP consultants in managing various SAP projects and supporting SAP landscapes.
Confidential , Phoenix, AZ
SAP Basis Manager
Responsibilities:
- Lead a team of SAP consultants in managing various SAP projects in onsite / offshore model.
- Manage all aspects of multiple SAP projects like new implementations, upgrades, migrations and production support.
- Accountable for results of team to ensure internal and external SLA's are met.
- Improved performance, reliability, security and scalability by improving internal processes.
Confidential, Dallas, TX
Senior Technical Lead
Responsibilities:
- Responsible for administering and supporting large, mission-critical, SAP landscape & Shop Floor Database Environment.
- Lead many SAP R/3 Upgrades, Implementations (SAP - BW, SCM, and PI), Hardware & OS migration / upgrade projects.