SUMMARY:

• Have a total of 24+ years of experience, with around 17 years of SAP PM and 11 years of SAP EAM, CS, PS and IM experience. Possess strong skills in End to End(E2E) implementations, Rollout implementations, and Maintenance support
• Worked successfully in four E2E implementations & two roll - outs in PM, two E2E implementations in CS, four E2E implementations, one Rollout and two delta improvement projects in PS, three implementations in IM and handled cProjects in one assignment)
• Completed successfully hundreds of process improvement internal projects in the past 3.5 years (Rio Tinto) and Applications Support operations in a global role
• Have 11 years of hardcore functional experience (prior to consulting) in the areas of Projects, Maintenance planning, execution and management.
• Participated in Pre-Sales demo / discussions with clients, RFPs, Effort estimation & Scoping (for new business proposals), BPR & SAP Effectiveness study.
• Experienced in ASAP Implementation Methodology, Prince2 & PMI project methodology
• Experienced in Reporting, LSMW, Queries, IDocs, user exits and enhancements in SAP including preparation of functional specifications, RICEFW developments, reviews etc.
• Experienced in handling Operation support as per ITIL processes

AREA OF EXPERTISE:

• Preventive Maintenance
• WCM
• Customer service
• Breakdown/ Corrective Maint.
• Predictive Maint.
• Calibration
• Fleet Management
• Service Contracts
• RRB
• Capital Work
• Refurbishment
• SAP Screen Personas
• Compatible Unit (CU)
• CU Design
• Serialization
• Warranty processing
• Inter-company billing
• Returns process
• Mobility using Fiori
• Shutdown
• Customer billing
• MRS 9.0
• Interface with APM(Meridium)
• Printing Solution
• Interface with Salesforce
• Interface with Historian
• Capital & Expense Programs
• Planning & Budgeting
• RRB
• Capital & Expense Projects
• Progress Analysis cProjects
• Customer Projects (ETO/MTO)
• Result Analysis
• Settlement/AuC / CO-PA
• Customer billing
• Integration with SD/FI/CO/MM
• Period-end processing
• Claims Processing
• ASI/ASM
• ACA/ RCA/ FMEA
• Rounds Manager

PROFESSIONAL EXPERIENCE:

Confidential, Rio Tinto, Utah

Global Solution Architect

Responsibilities:

• Responsible for global Solution Architecture, Solution Delivery, Team Management and Application Operations in SAP EAM/PM, IM & PS and Non-SAP (APM 4.2 (Meridium) / Machinery Health Manager) in Cloud based environment
• Execute process improvement projects from Requirements gathering (from global users) until delivery that includes planning, estimation, budget management, and Solution delivery (global) through PDaaS / AMaaS /IaaS models
• Assessed S/4 HANA implementation as Brownfield & Greenfield projects. Preparing the ground for green field implementation
• Managed budget to the extent of $2.5M & equivalent projects
• Managing post-delivery support of all the projects, on-going global application support
• Managing a global team of Regional Process Consultants & Specialists located in US & other countries
• Identify needs for functional and technology-specific reference architectures
• Bring forward strategic as well as tactical recommendations with respect to upgrades, new versions etc.
• Manage/ Coordinate with Vendors / Service providers on various applications (APM / MHM / Linkone etc.)
• Finalize & Manage vendor agreements / contracts for different vendors and maintain vendor relationship
• Define Functional/ technical approach for implementation of new application including platforms and integration
• Participate in architecture reviews for large, multi-platform SAP implementations
• Analyse the functional requirements from business in SAP EAM/PM, IM & PS( EHP 7.0), APM 4.2 and provide solution design which fits global environment
• End to end completion of all the functional requirements in the above areas
• Provide implementation support to Developers and Analysts as necessary and in their application-level architecture planning to ensure unity of technical approach
• Attend functional, code & quality reviews for small to major projects to ensure that specific standards, and best practices are followed
• Replaced globally used Printing solution, used by Maintenance Planners / Crew from Confidential to Snatcher
• Replaced Document Management solution from Documentum to SAP DMS for global users
• Architected (functionally) for developing apps (Mobile solutions) in Fiori platform for ‘Notification creation’ and ‘Work Management’ to be used by our Maintenance crew
• Architected the migration of APM (Meridium) from 3.6 to 4.2 and worked alongside GE
• Simplified transactions using SAP Screen Personas
• Implemented globally applicable Shutdown solution
• Introduced many measures to keep the Support tickets below the specified limits (30) and control from ageing (<4)

Confidential, Seattle

Lead - EAM/ CS / PS mySAP ECC

Responsibilities:

• Completed AS-IS Workshops and blueprint design (process flows) for all standard EAM processes, Capital work, WCM, Shutdown and Refurbishment process, GIS integration, CU and CU design
• Customer Work, Shared Work and other customer scenarios
• Revenue bearing Service Order, Customer Quotation, RRB, Service Contract & Invoicing
• Conducting reviews with Business for the process flows.
• Performed Gap-analysis and identified RICEFW objects as part of solution design. Would convert them as Functional specs.
• Working with a team of around 30 members from different departments (client side).

Confidential

Lead - CS mySAP ECC - 6.0

Responsibilities:

• Studied existing business processes and legacy applications and mapped the Customer service processes in SAP
• Designed solutions for all core business processes for various scenarios (including Warranty, Non-warranty, Repair, Return and Advance replacement scenarios).
• Successfully handled inter-company scenarios with output type determination based invoicing
• Provided 0$ billing solution for Warranty processing
• Developed Functional specifications for interfaces with salesforce.com (SFDC) through PI
• Handled Master data (Product master, Vendor, Customer, Vendor contract, Service contract) & Process (Service Management) interfaces with CRM (SFDC) through IDocs /RFC
• Prepared, executed ITC, supported UAT and data migration activities (on-site at Berlin)
• Deigned authorization & roles for various dept. users
• Rolled-out to 22 different countries globally

Confidential, California

Lead - PS SAP ECC - 6.0

Responsibilities:

• Implemented Global design, based on Best practices / local customization (US)
• Handled Revnenue and Capital project scenarios
• Developed Custom programs to map the process and complex US reporting requirements
• Worked in the integration with Uniport and interfaces with Atlas, Expensys and EAI systems (IDocs)
• Developed programs for Conversion activities to upload the huge number of projects and handled the data conversion successfully
• Executed testing (UT, FUT & ITC) and assist in UAT.
• Developed training materials & delivered training to groups of 20 members each at various locations
• Provided onsite Post Go-live support / Defect resolution through HPQC / JIRA
• Handled a team of 6 senior Core team members (onsite) and off-shore resources

Confidential

Team Lead - EAM, IM & PS

Responsibilities:

• Handled all the 3 modules and jumbo core team in PS and PM
• Covered various functional areas of Confidential
• In EAM, handled all core processes including the entire fleet of Confidential which supports Airport transfers, day-to-day airport operations
• Mapped budget approval flow and developed custom program to handle the complex past & future years requirement flow mapping
• Developed functional design Specifications for other custom process requirements & reports
• Handled the role of SPoC for Data Security & Privacy requirements in the project as per IBM standards
• Carried out UT and delivered 10 days detailed training to the core team
• Handled a jumbo core team of 20 in PS, 12 in PM & 3 in IM module

Confidential

Team Lead

Responsibilities:

• Successfully completed E2E implementation of PS Module (cProjects was there till BBP Phase, later client opted to go only with PS) for the R&D and the Registration divisions of this Chemicals company.
• Worked in development of MIS / critical reports
• Prepared all deliverables and Authorization Matrix.
• Trained the Core team & Power users

Confidential

Team Lead

Responsibilities:

• Handled E2E Implementation of PS Module for the three different business divisions (Generation, Transmission & Distribution) of Confidential Power’s Ahmedabad & Surat Units
• Handled Investment & Customer project scenarios
• Developed critical reports & Workflows.
• Supported PMO by planning & monitoring the Integration Testing and Developments
• Handled the role of Issue resolution Manager
• Cutover uploads using OpenPS / LSMW / BDC programs.
• Prepared all deliverables and Authorization Matrix.
• Trained the Core team & Power users

Confidential

Project Lead / Integration Testing Manager

Responsibilities:

• Handled E2E Implementation of PM & CS modules with all the standard processes and developed critical reports & Workflows
• Designed solutions for all core business processes of EAM and various CS scenarios (including Warranty, Non-warranty, Repair and Returns scenarios).
• Handles all transportation department vehicles (Fleet Management)
• Established Solution Manager for these Modules.
• Handled Integration testing as Integration Testing Manager and helped PMO in monitoring the Data Migration activities.
• Handled master data of PM Module using SECATT / LSMW / BDC programs.
• Prepared all deliverables and Authorization Matrix.
• Trained the Core team, Power users & End - Users

Confidential

Functional Consultant

Responsibilities:

• Conducted AS-IS study and Gap-analysis.
• Handled all core EAM processes including Preventive, Breakdown, Predictive, Calibration and Refurbishment processes.
• Executed additional role as Master Data Controller and involved in Data Migration activities (for all Modules).
• Worked in Solution Manager (PM & PS Module related).
• Involved in uploading of master data of PM Module with LSMW / BDC programs.
• Involved in preparation of critical reports to meet the customer requirements (PM, IM & PS Modules).
• Monitoring through participation in weekly status reviews & coordinated to sort out Integration issues
• Trained the Core team and Power users.

Confidential

Functional Consultant

Responsibilities:

• Executed End-to-End, full life cycle implementation.
• Interacted with Process Owners & Coordinated to sort out Integration issues.
• Handled integration with already implemented MM & FI/CO Modules.
• Involved in developing BDCs and uploading of master data with LSMW / BDC programs.
• Involved in preparation of critical reports to meet the customer requirements.
• Prepared Unit and Integration Testing Scripts & handled testing
• Monitored Unit & Integration testing and Data Migration activities
• Trained the Core team and Power users.
• Imparted end user training and prepared documentation for the same.
• Lead a team of three Engineers and seven technicians
• Budget preparation and controlling
• Job and manpower planning for daily, weekly, PM and shutdown jobs
• Execution of Predictive & Preventive Maintenance. Analysis through FMEA,QC Tools etc.
• Spares Maintenance & management, Purchase follow up and Vendor Development.
• Facilitator for Quality Circle and TPM teams.

Confidential

Asst. Manager

Responsibilities:

• Lead a team of four Shift Engineers and ten technicians
• Planning & Budgeting and controlling the maintenance expenses
• Execution of RBM, Predictive & Preventive Maintenance.
• Problem Analysis through SAP, FMEA, QC Tools and executed one Project in Six- Sigma
• Worked in various projects as a project manager

Confidential

Assistant Engineer

Responsibilities:

• Production & Maintenance Planning for the Annealing Section in co-ordination with the centrifugal casting section & Execution
• Executing Annealing in-line with the stringent quality requirements
• Spares indent and follow up