Lead SAP Trainer Resume Selkirk, NY - Hire IT People

EMPLOYMENT HISTORY:

Lead SAP Trainer

Confidential, Selkirk, NY

Responsibilities:

Enhance existing training materials and perform end - user training and support in the following areas:
QM Master Data Maintenance QM Customer Notifications and Returns QM Inspection Lots from Production & Certificate Processing QM Incoming Raw Material Processing QM Reporting QM Test Equipment Management

Modules: QM

Software: MS Office Suite, uPerform

Lead SAP Training Architect

Confidential, Troy, MI

Responsibilities:

Design and develop the method and approach of role-specific training materials to support North American roll-out along the Purchasing to Pay (PTP), Quality Management (QM) and Maintenance value streams.
Delivered prototype course materials to Rochester Hills plant; delivered updated course materials.
Designed, developed and delivered the following courses
Warehouse movements (PTP stream; receiving, sloc-to-sloc, etc.)
Quality Management
Purchase Requisition Creation
Purchase Requisition Approval

Modules: MM (Purchasing), WM, QA, PM

Software: MS Office Suite, uPerform, SharePoint

Lead SAP Training Architect

Confidential, Milwaukee, WI

Responsibilities:

Designed and developed the method and approach of role-specific training materials to support North American roll-out.
Designed and developed 24 courses for warehouse personnel using the Extended Warehouse Management (EWM) module of Supply Chain Management (SCM).
Helped define a project-wide Analytics (BOBJ/BI) training approach.

Modules: eWM, BOBJ

Software: MS Office Suite, uPerform, SharePoint

Lead SAP Trainer

Confidential, Walnut Creek, CA

Responsibilities:

Design/Develop and oversee delivery of role-specific training materials to support North American roll-out.
Designed and developed the following courses:

Software: SD module, SAP Productivity Pak (UPK), MS Office Suite, SharePoint

SAP Training Architect

Confidential, Mason, MI

Responsibilities:

Design and Manage international training delivery solution for BI/BOBJ implementation for Optimal Solutions (contractor).
Solution includes a three-track approach (end user, ad-hoc and power user courses), across ongoing roll-outs to a diverse audience scattered across multiple geographic locations in North America.
Training designed and delivered on the following BI/BOBJ tools:
Web Intelligence (WEBi) reports
Dashboards reports
Explorer reports
Analysis reports

Modules: BI, BOBJ, BW

Software: SAP Business Objects 4.x, uPerform 4.x, Articulate, MS Office Suite, SharePoint

SAP Training Lead

Confidential, Toronto, CA

Responsibilities:

Design/Develop and oversee delivery of role-specific training materials to support Retail-specific solutions
Allocations, including Supply Chain
Ad-Match Execution

Modules: PMR, SD

Software: uPerform, MS Office Suite, Adobe Acrobat 9 Standard, SharePoint

SAP Training Lead

Confidential

Responsibilities:

Design/Coordinate site-specific training plans, including customized training materials, to support Product Tracing initiatives (Logistics, Planning) in the WM and IM modules:
Site assessment and blueprinting
Develop and implement training plan, including customized materials, data and exercises
Present “just-in-time” refresher training across three shifts
Provide hands-on, post-go live assistance across three shifts

Modules: WM, IM

Software: SnagIt 7.0, MS Office Suite, LiveMeeting, SharePoint

SAP Training Developer/Instructor

Confidential, Washington, DC

Responsibilities:

Design, develop and deliver the Field Training curriculum (a one-week overview of 10 courses), including G/L, Charge Card, Labor, Assets, AP, Requisitions, Fleet, and Receiving.

Modules: G/L, AP

Software: RWDInfoPak, WebEx, Captivate

SAP Training Manager/Consultant

Confidential, Columbus, OH

Responsibilities:

Scoped, developed and managed training development and delivery plan for end-user training of 300 new users.
Curriculum included Pricing, Sales, Order Entry/Maintenance, Allocations, Warehousing, Deliveries and Promotions.
Hired development team and oversaw training development.
Installed, set-up and maintained uPerform server and end-user web site.
Developed end-user documentation utilizing uPerform parent documents, establishing and enforcing project standards.

Modules: SD, WM, PMR

Software: RWDuPerform 4.1, WebEx, SharePoint

Freelance Writer

Confidential, MI

Responsibilities:

Write an Instructional Design and Training Development blog, dealing with ID, Training Delivery, and Training Development issues, trends
Manuscript of blog postings in progress.
Anonymous blog and articles submitted to a national, online educational publication, dealing with higher-learning issues.

SAP Training Manager/Consultant

Confidential, Minneapolis, MN; Sylmar, CA

Responsibilities:

Designed, developed and delivered customized end-user training for customized CRM module
Assisted in securing a $500,000 contract extension
Managed Curriculum Development of Business Intelligence (formerly Business Warehouse—BW) system training
Delivered course(s), ILT and synchronous distance mediums
Supported users in Post-Go-Live “Hypercare”

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Lead Sap Trainer Resume

Selkirk, NY

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