SUMMARY:

• Enthusiastic, high - energy, and visionary professional, offering more than 14 years of successful career with experience in all phases of Software Development Life Cycle. A solid career professional with demonstrable track record of success in assessing technology integration and major IT project implementations for a variety of organizations.
• A Smart Working, Motivated, Quick learner Detail-oriented team player with excellent communication Analytical, Leadership, Interpersonal and problem solving skills.
• Manifest exceptional organizational expertise, keen attention to detail, and extensive leadership and interpersonal skills to develop motivating, positive team environments.
• Proven expertise in generating high-quality solutions that enhance efficiency of business and IT operations for global organizations.
• Excel at multitasking within fast-paced environment and in completing projects under time and budget constraints.

• Possess Skills, Experience and knowledge in areas such as Partner integrations, Platform integrations, 3rd party integrations, API Standardization, Rules and Decision Engines, Infra sizing, Migration to Cloud, User experience, Social networking Platforms, Business Analysis, System Analysis, Project Management, Program Management, Disruptive Innovation, UAT.
• Command on Project methodologies and Adaptive deliver such as Waterfall, Function/Feature driven development, Agile, Transform and Transition from traditional methodologies to Agile, Tactical in employing the various methodologies based on the prevalent project conditions.
• Capability and knowledge to Identify a common set of drivers for analysis at different levels of planning and facilitates ‘what if’ & scenario analysis.
• Results oriented with innate ability to inspire passion in others and Deals well in ambiguous environments.
• Ability to focus at Micro and Macro levels simultaneously to ensure the business needs, their alignment and impacts to the strategic objectives.

CORE STRENGTHS:

• Program and Project Management
• Multi-Disciplinary Team Development
• Scrum Master
• Wealth and Investment Management
• Technical Delivery Management
• Outsourcing and Contract Management
• Banking and Treasury Systems
• Productivity and Process Improvement
• Insurance Underwriting Systems
• Insurance/ Claims Processing System
• System and Process Analysis
• Publishing Systems
• Retail POS, OMS, WMS
• Mortgage POS, LOS and servicing systems.
• Learning Management Systems
• SAP S4, eComm, Multi-Brand Integration

TECHNICAL PROFICIENCIES & KNOWLEDGE AREAS:

SAP S/4HANA Hadoop IBM BPM APIGEE TIBCO MW REDHAT BRMS Salesforce SFCC/Demandware SDLC Methodologies PMBOK Agile Iterative Water Fall Project and Portfolio Management Plainview MS Project MS Office Suite Visio tools HP Quality Center v11 JIRA|GPP PM Tools | SharePoint | Confluence |Clarity | Work Front Microstrategy Informatica

CAREER EXPERIENCE:

Confidential, NY

Integration / Delivery Lead

Responsibilities:

• Complete ownership of integration of the SAP S4HANA ERP with all retail systems.
• Integration with new applications built on Hadoop
• Integration with SAP CAR for storage of all transactional and critical data
• Integration with all retail systems with Article Master, Price Master, Location Master systems
• Integration with next generation WMS and OMS
• Integration with various POS systems and platforms globally
• Integration lead for Migration and global phased rollout of APOTOS POS
• Integration with Various Ecomm platforms including Demandware.
• Migration from Magento, American Eagle to SFCC platform as part Global standardization across brands
• New Initiative to Include BOPUS capabilities for international regions with external fulfillment partners
• Integration with Wholesale and partner systems
• Integration with vendors and regional franchisee systems
• Drive standardization across multiple brands to a unified and standardized processes
• Complete ownership to maintain the inventory and migration of all critical reports to Microstrategy
• Perform the Role of a Scrum Master across all OMNI Channel Systems Remediation Initiatives
• Function as a primary conduit between Product and technical teams
• Timely Identification of Impediments and risks for Proactive resolution

Confidential, NJ

Program / Service Delivery Manager

Responsibilities:

• Lead the collaborative and dynamic planning process by prioritizing the work with regard to the capacity and capability of the team
• Matrix-managing a multidisciplinary team
• Performed a role of Agile coach for external teams and Scrum Master to internal teams for a Not Fully matured Scrum Methodology within the organization
• Responsible to Definition, Planning of sprints and produce weekly Sprint Burndown Charts
• Responsible to Configure JIRA, train users and define the dashboards
• Responsible for planning for Build out of new capabilities such as IBM BPM, BRMS Rules management systems, APIGEE API Management.
• Successfully Executed Data Center Migration for business-critical applications.
• Analyzed the current IT landscape, derived engagement strategies, devised engagement models, and socialized enterprise wide for evangelization of the capabilities to drive adoption enabling consolidation.
• Primary Liaison and interface for all business units to engage the Shared services organization.
• Responsible for planning, communications and execution of all Platform management/maintenance activities.
• Developed, implemented and enforced IT governance models.
• Developed and implemented engagement model and onboarding templates
• Successfully drove initiatives such as service standardization and canonicalization to deliver robust and reusable service stack
• Resource and work Management for all vendor partner resources.
• Finance and resource management across Shared services organization
• Created and published weekly, monthly status reports.

Confidential, NJ

IT Delivery Manager

Responsibilities:

• Primary Liaison from Product Group for Partner Technology, FMC Technology, FMC Business and EPMO teams to ensure smooth execution and timely availability of consistent information
• Participate in cross-functional meetings representing the Product team, provide subject matter expertise and drive open issues to closure.
• Responsible for researching, analyzing and documenting productized business solutions, such as video chat, SMS messaging, etc.
• Transitioned retail call center lead management and customer engagement and workflow management tools to be replaced by salesforce.com platform.
• Participate and represent the Product team as a product SME for architecture and functionality designs. Understand and analyze the limitations and reasonable alternatives to ensure minimal deviation from the Strategic Objectives.
• Responsible to have an alignment with the Enterprise strategic vision and convey that vision to the project execution team, ensure Project's alignment to the strategic vision.
• Introduced Scrum Framework and utilization of JIRA to manage the backlogs, Sprint planning and execution.
• Responsible and facilitated daily standup routines for all Sprints.
• Command on creation, storage and delivery of end to end Project artifacts such as Use cases, BRDs, FRDs, SRS.
• Ensure accurate and timely visibility into the required level of details for the respective stake holders.
• Instrumental in implementing Business Intelligence solutions for sales and demand forecasting report as well as target marketing from the loan portfolio by performing the available data analysis as well as identifying the needs to capture additional data points.
• Functioned as part of the Business Innovation core team for performing analysis and identifying productivity and efficiency improvement opportunities, exploring options and proposing the optimal solutions to the steering committee.

Confidential, NJ

Sr. Program Manager

Responsibilities:

• Responsible for complete Portfolio of Projects for Oversight and Control.
• Responsible for all activity for 11 applications.
• Responsible to manage the Delivery plans for various projects.
• Transformed the Project delivery from Water Fall to Agile.
• Trained and monitored the adherence to Scrum Framework.
• Plan, Forecast, Execute, Monitor and report for all projects in the program.
• Responsible for business case creation, Approval and management.
• Responsible for resource planning and management.
• Responsible to create and publish the weekly individual project status report.
• Responsible to create and publish the monthly and quarterly Program updates.
• Primary liaison to engage with the globally disperse business community.

Confidential, NY

Senior Project Manager

Responsibilities:

• Plan and control the quarterly scheduled regulatory driven changes.
• Act as a central liaison between all the PMs and Application owners.
• Define and publish the quarterly timelines.
• Centrally control the individual project related milestone and monitor the progress.
• Monitor late changes and impacts; facilitate a CRB review with all stake holders.
• Govern the exit criteria and communicate with the business.
• Solicit and archive all sign offs.
• Consolidate, summarize and produce a weekly status report.

Confidential, NJ

Program Manager

Responsibilities:

• Responsible to Define and initiate projects, manage project costs, schedules and performance of component projects.
• Maintain continuous alignment of Program scope with strategic business objectives.
• Managed the Risks, Issues and Watch Items for all projects in the program to ensure a healthy state and timely delivery.
• Managed projects ($40k to $8M in Size) implementing new enhancements and improving existing functionality on WMT (FA Tools) and Merrill Edge (self-directed clients) platforms.
• Managed integration Projects to consume and utilize Analytics provided by third party systems.
• Managed projects of third party provided client accounts data to be transformed, stored and utilized in the Wealth Management Analysis and planning.
• Coordinated with Large, Globally diverse Groups / Teams / Stake Holders in providing a timely delivery of high Quality Output.
• Expert Negotiator in devising a mutually agreeable action plan during complicated risk situations.
• Responsible to Manage the QA process, Analysis of the defects and Business Sign off for Production release.