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Sr. Program Manager Resume

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NJ

PROFESSIONAL SUMMARY:

  • Confidential Project Manager supporting implementation, upgrades, consultative selling, and delivery of SAP ECC, CRM, S/4 HANA, SAP Ariba, SCM, Workday, and Cloud Technology.
  • SAP Solution Architect with over 27 years of US experience, last 22 years as a Program Manager with extensive experience managing and delivering business critical, complex programs/projects on time and on budget.
  • Significant SAP implementation experience.
  • Management of high - performance project teams
  • Confidential -scale, global projects with demonstrated ability to manage multiple project managers and project teams across multiple locations and/or utilizing multiple vendors or consulting firms.
  • Full life cycle program management leveraging methodologies such as,
  • Confidential from scope definition through implementation including business requirements, detail requirements, design, development, quality management/testing and installation.
  • Ability to work across all levels of the organization from C-level executives to business and/or technical team members to get the job done.
  • Record of of delivering mission critical global projects that meet business goals and objectives.
  • Exceptional relationship building/management and communication skills needed to drive programs that deliver mission-critical business initiatives.
  • As Confidential Program Manager, mentored and coached both business and IT functional leaders to consistently meet their project milestones.
  • Demonstrated ability to deliver high levels of client service, drive revenue growth and of business results.
  • Managed complex programs/projects with multi-million-dollar budgets and Confidential, multi-function teams
  • Established and managed relationships with key program stakeholders and decision makers
  • Developed and executed SAP program/project plans for successful client delivery of both new and existing projects
  • Technical ability to translate technology into complex business solutions
  • Full life cycle project management from definition through implementation and post-implementation support using industry best PMO and program management practices/frameworks and methodologies
  • Developed business cases for clients based on business and IT strategy
  • On time and on budget program delivery
  • Astute, forward-thinking technology Project Manager and Solution Architect with over 27 years of US experience in successfully innovating technical solutions that deliver competitive advantage & drive business growth
  • Delivered over 10+ implementations of
  • Delivered project involving GDPR and Trade Compliance Requirement and Export Control D Confidential
  • Provide audit oversight and remediation to SOX compliances from IT prospective
  • Senior Level Executive/Project Manager with experience delivering SAP ERP, CRM, S/4 HANA, SAP Ariba, SCM, Workday, and Cloud Technology programs and professional services across all industry verticals
  • Provided leadership and direction across 6 Project Managers heading multiple client anchor projects to successfully delivery projects on time and budget
  • Strategic & transformational specialist, bringing expert analysis, planning & focus to underperforming organizations, projects and outdated environments
  • Developed and delivered business cases for the Confidential transformation programs and provided strategic support thru out the implementations
  • Strong skills in optimizing all aspects of IT program/systems management, encompassing Program Advisory Services, Application Development, Quality Assurance and deployment of Confidential

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr. Program Manager

Responsibilities:

  • Responsible for a portfolio of projects Implementations, Upgrades, Roll-Outs and Enhancements of SAP, Workday, Office 365, Windows and Cloud Migrations
  • Leveraging VSTS and TFS for rapid deployment CI/CD for Confidential and small transformations project
  • Responsible for Solution Architecture, Solution Design, Solution Deployment, D Confidential Management & Governance, ERP Template Governance, Organizational Change Management
  • Delivered several HCM and Financial Management project on Cloud such as Workday
  • Routinely called upon to mediate difficult situations that have a significant business impact
  • Directed the development of deliverables such as assessments, design documents, executive steering committee reviews, and project budget summaries
  • Serves as the Customer’s escalation point for the projects within portfolio and the practice
  • Facilitated with SAP vendors and customers for any senior level intervention required for triage of showstopper issues encountered during successful execution of project
  • Mediated to resolution when problems arise and manage the contractual aspects of the services
  • Supports sales by providing real world examples during sales support engagements.
  • Enforces disciplined processes focused on delivering projects on time, on budget, and with great customer satisfaction; makes recommendations focused on improving processes
  • Promotes delivery best practices, collaboration across the line of business, and development of staff including onsite and offshore
  • Coordinates with management on professional services bids, project timelines, budgets, staffing plans, and other specifics

Confidential, NJ

Sr. Manager

Responsibilities:

  • Managed multiple, concurrent projects ensuring quality, on-time and on-budget implementation
  • Defined Project success criteria and disseminate them to involved parties throughout Project Confidential
  • Established Project timelines and milestones/deliverables using the appropriate tools.
  • Determined frequency and content of status reports from other Project managers, analyze results, and troubleshoot problem areas/mitigate Project risks.
  • Effectively communicated Project expectations including scope and technical requirements to team members and stakeholders in a timely and clear fashion.
  • Liaise with Project stakeholders on an ongoing basis. Set and continually manage Project expectations with team members and other stakeholders.
  • Planed and scheduled Project timelines and milestones using appropriate tools. Track Project milestones and deliverables.
  • Ensured that software development and change management policies are adhered to for Project tasks and deliverables. Provided content to implementation and plan.
  • Conducted Project lesson learned and create a recommendations report to identify successful and unsuccessful Project elements.
  • Developed best practices and tools for Project execution and management
  • Supplied leadership and direction to 6 Program Managers and Program Delivery Managers heading region’s anchor accounts
  • Developed ROI driven solutions that address the business needs of clients, incorporating an integrated enterprise IT roadmap
  • Oversight of Knowledge Gathering team in gathering information from client interactions and an Operations Group that supported revenue realization, budget tracking, utilization, headcount growth, attrition etc.
  • Oversight of customer relevant development of digital solutions leveraging new and existing SAP products.

Confidential

Sr. Program Manager

Responsibilities:

  • Responsible for entire project management and delivery
  • Led teams across broad technical, financial and business disciplines.
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
  • Mitigated risk factors through careful analysis of financial and statistical d Confidential .
  • Anticipated and managed change effectively in rapidly evolving global business environments
  • Defined processes and tools best suited to each project.
  • Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
  • Managed all phases of the software development Confidential (SDLC) for 100’s of custom objects seamless migrations and integrations that were transparent to end user, accomplished with no unscheduled downtime and delivered
  • Responsible for project resourcing, budget management and offshoring
  • Managed change control board during the project deployment
  • Managed Command Center during go-live and hyper care period
  • Analyzed and managed project risk, mitigation and reporting
  • Provided clear vision and objectives to delivery team at offshore
  • Established several check point, validation gates and signoff’s within the SDLC
  • Managed several application sun-setting and d Confidential retention plan

Confidential

Project Manager

Responsibilities:

  • Lead SAP 4.7 upgrade global rollout to 17 countries
  • Led teams thru development and delivery of SAP 4.7 upgrade roadmap and facilitated the management understand of SAP future business impact
  • Worked on strategic plan, risk mitigation plan, project plan and outsourcing strategy
  • Responsible for SAP integration development activities managing geographically disbursed team in US
  • Supported all team lead for all critical issues with functional and technical upgrade notes
  • Delivered enhanced E2E integrated business scenarios with the upgraded functionality with various interfacing non-SAP applications

Confidential

Sr. Manager - Programs

Responsibilities:

  • Worked with project sponsor and PMO to determine project definition and business requirements
  • Created the project schedule in Microsoft Project, designed the SOW with staffing plan, developed budget plan with
  • Microsoft Excel, and used other standard Confidential ’s documentation to run the projects
  • Oversaw the scope of work which included the project planning, business process mapping, blueprinting, design, configuration, and setup of technical environment
  • Delivered QA SAP architecture review of the proposed solutions, UAT and End user
  • In charge of the contractual and administrative aspects of a SAP project.
  • Managing vendor and stakeholder relationships at project level.
  • Providing leadership to project teams and business team in a SAP environment.
  • Advising clients on project governance and compliances
  • Setting up an appropriate project organization.
  • Developing work plans and coordinating the activities of the project team and sub-team.
  • Managing project planning and scheduling
  • Strong stakeholder management skills with proven ability to work with C-Level project sponsors
  • Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems
  • Excellent knowledge of relevant project management methodologies relevant to the SAP domain
  • Developed Enterprise SAP roadmap and prepared/proposed plan to consolidate 16 regional SAP legacy systems into four global systems

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