Lead Consultant, SAP/SF HCM Resume

SUMMARY:

A versatile, adaptable, creative engineer experienced with a variety of applications, ERP business areas, and development platforms who can rapidly assimilate new information and skills, methodically deconstruct systems and identify problems and root causes, and develop innovative solutions and enhancements. An excellent writer, presenter, and communicator experienced at working directly with business process owners, technical resources, end users, and students. Strong technical and analytical skillsets.

TECHNICAL SKILLS:

Engineering Skills
Requirements mgmt
Use Cases / User Stories
UML Workflows and Use Case Diagrams
SQA Testing / Validation
Process definition
Documentation
/ Presentations
Enterprise Applications:
SuccessFactors LMS
BMC Remedy
TrackWise
Kronos Workforce Central
CA Clarity PPM
SalesForce.com
SAP HR, BI
Web technologies:
HTML / Javascript
XML / AJAX / SOAP
JSON / REST
Programming:
SQL (MS & Oracle)
C# / .NET
Java, Python
Apex (SalesForce)

PROFESSIONAL EXPERIENCE:

Confidential

Lead Consultant, SAP/SF HCM

Responsibilities:

Provided technical consultation for new enterprise implementation of Success Factors Learning at Confidential.
Led workshops and technical development effort for application, security, report, notification, interface, and BI implementation.

Confidential, Baltimore, MD

Senior Engineer

Responsibilities:

Provided concurrent, top level support for global, multi - lingual 12,000-user LMS application and internally hosted learning content, 5,000-user Kronos application, and 500 user Clarity system.
Led and oversaw a tier 2 application support team providing day-to-day support.
Developed SQL reports and views in Oracle and MS SQL databases for multiple applications, BI solutions, and integrations.
Developed a custom LMS wrapper in HTML/Javascript used to roll out online compliance videos and achieve the government mandated 95% completion on time.
Oversaw the technical implementation of the LMS upgrade from 5.8 to 6.3, including customizations, integrations, configuration, system architecture, specification and testing documents, and installation.
Developed Apex modules and forms integrating a custom Confidential Identity and Access Management application with the Confidential SSO service provider using the SCIM web service API, contributing to a successful proof of concept. s: Five (5) “s for Excellence”:

Confidential, Pasadena, CA

Applications Consultant

Responsibilities:

Led validation effort for BMC Remedy remediation and upgrade including preparing SDLC documentation and validation protocols, overseeing test execution, and preparing summary reports, deviations, and corrective actions.
Developed custom Remedy Change Management System interfaces to track impacts to requirements and testing documents.
Validated networked RF terminals and barcode scanner used in distribution centers to interface with SAP R/3.

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