SUMMARY:

• Over all 11 years of expericence in versions SAP ECC 6.0, 4.7, SAP CRM 7.0,6.0 and SAP APO 4.7, 7 with Core modules like CRM,APO,ISU, SD,MM, FSCD,FICO.
• SAP functional analysis and business analysis to formalize specifications for custom developments
• Experienced in Waterfall and Agile software development models.
• Covered different aspects of SAP, project management, business blueprint, functional design, configuration and development, Go - live, end-user training, support and continuous improvements.
• Heavy experience in Services creation in SOA manager, Enhancements in OData REST API services on Netweaver Gateway, CRMBSP workbench, IC frame work,Data Conversions, Enhancements, User Exits, CRM UI frame work,ABAP/4 Interfaces developments proxies and workflows.
• Experienced in creation of planning books, Process chains, Info cubes.writing different levels of start routines, transfer routines to manage data in the info cubes.
• Experienced in using various modularization techniques like subroutines, Function modules, RFC’s and class modules.
• Good experience in SAP IDEX configuration ETRANSF,Dialog programming, designing and developing layouts in the forms using SMARTFORMS SAP Scripts.
• Experienced Business Requirement gathering and Technical Specification preparation.
• Experienced in SAP implementation projects, R/3 version upgrade projects and was involved in several SAP support and maintenance projects using onsite/offshore model
• Worked as Onsite Lead and offshore developer following the remote solution delivery methodology
• SAP R/3 experience includes ASAP methodology, End-User training, project planning,liaise with the client.
• Experienced on the tools like service now, remidy, solman for the client incident support projects.

KEY SAP SKILLS:

• Configuration in SAP CRM 7.0 Web UI in MVC architecture, SAP ECC 6.0, SAP ISU (Utility)and SAP APO with 4.7 and 7
• Enhancing Odata for netweaver gateway services, Custom BSP components Enhancing the standard BSP components BOL /Genil Programmin Programming User exits FQEvents CRM web ui development/ Intiraction center frame work (IC frame work)CRM Middleware Enhancement Framework Case Management, Campaign Management, COCM (Customer Outbound Communication Management)
• Reports (Conventional & Interactive) ALV Reporting BDC Programming LSMW SAP Scripts / Smart forms, Adobe Forms Dialogue (Module Pool) Programming Webdynpro Integration and interfacing using ALE, IDOC, BAPI, RFC Business Add-inns(BADI)
• Creation of planning books Process chains Info cubes.
• Performance Tuning Debugging SQL Trace
• Testing Documentation User Training Writing Technical Specifications
• Preparing the Test plan Test scripts for APO/CRM module business process in HP QC / Remedy
• Transport Management Back Ground Jobs creation and maintenance User Autorization creation
• Carry out integration testing User Acceptance Testing System Testing

PROJECT EXPERIENCE:

Confidential, Houston, TX

SAP Technical Consultant

Responsibilities:

• Translate Functional objectives into clear technical requirements for web teams on OAM registrations and Customer SMS enablement for contact preferences.
• Worked on Webservices building for Web teams from ISU to billing wizard graphs,Billing data, AMB billing
• Worked on issues of resloving custom alert process for new enrollemnt of old partner using BUA GET ADDRESS FROM TELEPHONE.
• Worked on Multi brand set up in the current system which dealt with Odata and custom registration process for SMS contact preferences project with Opt-in and opt-out functionalities.
• Worked on OAM registration for Web teams to make birth date is one of the registration mode with SOA manager services.
• Adding the email preference to marketing tab of business partner while they enroll from web.
• Added the extra field of a service for cirro discount product to estimate the current product based on old usage rate.
• Enabling ESID lookup for web teams using function module ISU S PARTNER PROVIDE as part of customer services of door to door business.
• Co-ordinating with salesforce team to send the SMS generated from SAP.
• Logic to get the current invoice and estimated invoice amounts of prepay and postpay customers using meter readings of usage history.
• Working with the issues of one click swap functionality as part of 810 exchange document.

Confidential, Houston, TX

SAP Technical Lead Consultant

Responsibilities:

• Translate Functional objectives into clear technical requirements
• Assign work assignments to offshore counterparts, commit the team to the work, and manage the quality of the work
• Support business and IT to manage and address production support incidents in producton. Interact and report to the Service Delivery Lead.
• Requirement gathering sessions to facilitate the offshore counter parts.
• Enhancing Work order screens
• Created custom application for warehouse management.
• Reports to display the finsihing dates for work orders.
• Enhancing SAP document archival process.
• Controlling documentation attchments based on users and their perticular roles.
• Reversal process for UJV joint venture process for asset management to make user the user flexible to post with the joint venture partner.
• Custom Staging cockpit developemnt for work orders.to befit the non text materials.which saved a lot of revenue back to the company.
• Reports to show OLA delivery time,Planned delivery times,PO lead times to update back in material master.
• Worked on Concur report issues with F110.
• Worked on Asset management routines.
• Worked on GR Lables,Picked list lables in forms.
• Worked on BPCM casesanaysis and blue print for customer support.
• Worked on Blueprint documentations on coustomer response handling.
• Worked on GRC and solman upgrades.

Confidential

SAP Techno-functional Lead Consultant

Responsibilities:

• Serve as the IT and Business (user) facing SAP Technical Lead consultant for the CRM modules of the SAP Application Outsourcing Delivery.
• Requirement Analysis, Designing and Cordinating delivarables, Issue tracking and resolution.
• Involved in full lifecycle implementation.
• Created blue print. Created project documentation and assign it to individual scenarios, processes or process step and then assigned transactions to each process step, to specify how the business processes should run in SAP systems.
• BSP components, CRM objects, components for the new SAP CRM Development project doing reviews for the design phase objects.
• Responsinble for delivering objects under full process including product life cycle which includes many objects.
• Translate Functional objectives into clear technical requirements
• Assign work assignments to offshore counterparts, commit the team to the work, and manage the quality of the work.
• As part of implementation project responsible to complete FUT in time and make assembly test successful.
• Worked on SAP WEB UI,BADI,BSP components, Workflows, and Rapid Application tool
• Worked as Active member of Go-Live Cut Over activities and CDR activities.
• SAP CRM Base Customization Base customization on Transaction types, various profiles configurations, Actions, Status Management, Date and Text Management, copy controls.
• CRM Middleware configurations for data exchange and Synchronizing Customizing Data.
• SAP IDEX configuration changes for the bapi ISU IDEX AUTH CHECK while processing point of delivery document based on for a perticular CA group
• Created several Reports on Customer interactions, Complaints, Disputes
• Creation of transaction groups and transactions to map client requirement
• Detailed configuration of Customer Service including CIC and associated Front Office Processes, Master data, Contacts, Move In/Out and Disconnect / Reconnect processes and campaign management
• Monitoring inbound and outbound queues and middleware debugging
• Replication of data between ERP/ECC system and CRM system.
• Created framework, assigned visible and hidden components, created default workspace and created CIC/UI profile.
• Enhanced Hierarchy BP HIER BSPcomponent with two assignment blocks including creation of interaction record
• Created custom BSP application and UI screens for move-in using BSP workbench.
• Developed Check digit logic in Both ISU and CRM modules including screen enhancement for IUICOBJS application component
• Enhanced Opportunities BT111H screen with custom fields and triggering of custom emails with EXEC badi
• BP result filtering enhancement using CRM BUP IL QUERY
• Developing custom web ui screen for E-billing from CRM which will perform reduced bill frequency on contract accounts and green current/Bio green payment updation in ISU installments and creation of BPEM cases in back grounds.
• Creation of interaction records and tasks in back ground.
• Enhanced Campaign screens under CPGOE DETAILS and provided EXEC PF Enhancement email sending and printing using CRM MKTPL OL OBJ for marketing and sending BPEM case once campagin is successful till the campagin is billed from oppertunities to FI invoice which include sale order,sales contract,activity
• Created work flow for automated move-in of owner.
• Created custom CRM BSP component for mass move-in and move-out operation in CRM WEB UI screens
• Enhanced Account fact sheet and collection fact sheets with custom views and custom components.
• Integration of ISU transactions from CRM with button functionalities in the billing overview screen
• Changing the standard API class for the account over view screen in CRM.
• Custom logic from ISU side to replicate the account overview from CRM using 1218 Business transaction event.
• Changing the navigation tool bar CRM UI FICA FS NAVBAR PARAM to call custom work item to distinguish collection and dunning.
• Worked on interaction center (IC) changeswith the screen wise by adding new tab to the over tab.Added Business contract related to the BP next to over view tab and also added follow-up tab from BPCM histroy.
• Added extra notes coloumn and IR history tab like last interaction histrory of a contact person.
• Worked on Business agreement BAPI changes.
• Designed and developed communication screen of business partner which includes campaigns involved, interaction records and communication.
• Configured campaign fields based on campaign type using Application Enhancement Tool (AET) and Business Roles under DTE cares
• Worked in SPRO configuration of campaign management and middleware configuration for replication of master and transactional data between ISU to CRM and vice versa.
• Worked on Business partner data exchange between CRM and ECC in Master data goverance.
• Worked on Billing related to meter readings with control records and sending the billingdetails to CRM.
• Created custom Proxy logic to pass the billing details like green current/BWB/regular to different departments for their display .
• Created custom BSP component show the billing type and mode details in CRM for customers to register for different billings like green currents/solar currents,BWb, Bio green and regular.

Confidential, Torrance, CA

SAP Technical Lead Consultant

Responsibilities:

• Serve as the IT and Business (user) facing Lead for the APO modules of the SAP Application Outsourcing Delivery.
• Manage the monthly Motorcycle Ordering Process, including ownership of manual processes to ensure business continuity.
• Assign all work assignments to offshore counterparts, commit the team to the work, and manage the quality of the work.
• Support business and IT to manage and address production support incidents in SCM. Interact and report to the Service Delivery Lead.
• Coordinating with Business and Ariba Integration teams for requirements and Issue resolution.
• Requirement Analysis, Designing and Cordinating delivarables, Issue tracking and resolution.
• Technical document preparation and Transport management and Batch Job management.
• Hands on experience in Supply Chain Planning Concepts and Processes include Designing, Developing, Configuring, Testing, Implementing and supporting all aspects of the Core Interface (CIF), Demand Planning (DP).
• Working on Creation process chains, Cubes, Planning books, Macro’s to help DP process.
• Experience in creating test scenarios, manage testing, and develop user documents and training of new solution.
• Experience in configuration and implementation of DP Info Cubes using Administrative Workbench, Generating and changing Characteristic Value Combination, Planning books, Planning Areas, macros and creating Statistical Forecast.
• Experience in creating process chains in BW work bench.
• Set up APO BW Source system, info area, info source and info cube.
• Maintained Time bucket profiles, planning versions, and “Like” Modeling.
• Maintained CIF Integration Models for Master, Transaction Data transfer and monitoring between R/3 and APO.
• Supporting Monthly order process, CVC creation and cleanup process.

Confidential, Ohio

Senior Software Engineer

Responsibilities:

• Working as a senior technical Developer .Analyzing Functional Specifications checking for feasibility analysis and requirements and developing the objects as per client requirements.
• Created review guide lines to the development team.
• Drive the Juniors in technical to complete their objects in time
• Went to onsite and co-ordinate with onsite team to complete the objects in time and to align with the business requirements.
• Supporting hyper care, SIT phases, post production activities.
• Developed ABAP proxy, Involved in Kewill interface program which was developed at the integration of a delivery, invoice and packing units level for US region.
• Developed standard BSP enhancement of marketing CPGOE DETAILS component
• Developed the implementation of BADI “LE SHP DELIVERY PROC” to make sure that deliveries are only created for stock that is available on IM and WM level.
• Enhanced the RF menus to prioritize the picking order.
• Created enhancements (user exits) for factory calendar to achieve holiday target for the china units.
• Updated the conditionpricing amount from Transfer prices (TP) is maintained not only in SD for pricing but also in for intra-company transfers in the purchasing price ( Purchase Info Record (PIR), scheduling agreement or contract) using enhancement in sd save badi
• I was involved in enhancing transaction CO11N. It also involves auto. serial number
• Created a report to print different output including multi label print outs.
• Created label and forms (smart forms) was also involved in migration related to customer invoice, commission accrue reports.
• Created routines in VOFM transaction for many output types and pricing.
• Completed Internet pricing control configurations (IPC config) in sap ERP and routinesusing eclipse software for CRM.
• Involved in replication issues for middle ware team.
• Having knowledge on condition tables on both ECC and CRM and how to maintain the data.
• Changed the IDOC logic to make it work for hazards’ material for the EDI processing in CRM.
• Worked on changes in pack station application for HU packing transactions.
• Created retrieval data from open text management system.
• Created a popup for FV 60 transaction and created a work flow Z FIPP to approve for finance in posting the vendor invoice.
• Created a report to know the conflict TR’s form Conigma tickets.
• Worked on RFC function modules
• Coordinating and interaction with client and offshore team
• Involved in project management activities like project tracking and monitoring to meet deadlines, issue resolution, status reporting etc.
• Analyzed and performing the SPAU / SPDD listing adjustments
• Performing code modifications as part of the upgrade, correcting the syntax errors.
• Unit testing, Integration testing of objects in ECC 6.0 in Development and Quality systems.
• Performing code review for the objects.
• Implemented BADI: ORDER SAVE to validate the rejection possibilities of sales order.
• Worked on CRM Event Framework.Implemented different function modules in CRMV EVENT CUST to achieve the desired functionality at various levels.
• Implemented various BADI’s for Sales, Service and Marketing.
• Basic function knowledge in Service, Sales, Marketing and Territory Management.
• Enhanced html for BT112 H component to display the total table.
• Created the reports to calculate the time of service response and expiring contracts.
• Search helpin CRM as per the business partner
• Added new search help of leads to a new custom field.
• Created enhancement to add the serial number and iObject description which is maintainable for all languages
• Worked on Transaction launcher to attcach the custom components created.and added roles at transaction launcher level to control the authorisations between the sales teams servicing teams.
• Implemented the following BADI’s to attain the functionality which can’t be attained using copy routine.ORDER SAVE CRM APPOINTMENT BADI,CRM SCHEDLIN BADI,CRM PRODUCT BADI,CRM PRICING BADI
• Worked on support issues.
• Created two IPC files for pricing routines in CRM.
• Created two condition fields to condition tables and also to communication structure. added the logic to update in the communication structure Via CND MAP CNV FIELD(to check the filter option) CRM DATAEXCHG BADI(how the field to be replicated)
• Made the changes to pick list label using smartforms

Confidential

Technical Architect

Responsibilities:

• Worked as a technical architect .Analyzing Functional Specifications and requirements.
• Created the prototype developments for the client as part of new developments according to the architecture.
• Created architecture guide lines to the development team.
• Created DDIC objects as part of data model.
• Created New application object using BDT as part of prototype with all activity level
• (Create, Change, Display) .As part of build made all configuration details in for the object like field groups, views, sections, screens, screen sequences, application transactions, roles grouping categories and Event function modules.
• Created search help to attach it at domain level screen level of BDT.
• Created Base, Business Service, Business Object, Persistence Classes level classes as part of Prototype.
• Created the sender structures as part of direct input and data loaded to ICL benefit application object.
• File splitting configuration was done as part of DI.
• Adding the custom fields to BP transaction using BDT.
• Added the configuration settings in SPRO for various settings of business partner.
• Created the DINP2 function modules of BDT BP for the DI process.

Confidential, NY

Junior Associate

Responsibilities:

• Analyze Functional Specifications and prepare Technical Specifications
• Create and modify ABAP reports, BDT enhancements
• Creating Unit test plan report, Unit Test Reports, Technical specifications, Issue detail reports and Trace Analysis
• Create DDIC objects
• Coordinate with onsite team to resolve issues.
• Worked in the enhancement of INSO with BDT by adding separate tab into that in all activity level(create, change, display) .As part of build made all configuration details in INSO object like field groups, views, sections, screens, and Event function modules.
• FI-GL reclassification was done if the amount was posted to the wrong GL
• The non invoiced building blocks of WTS blocks was noticed through PDF format
• Reconciliation report for broker report based on cash receipt and cash disbursement transaction
• Displaying of payment due date items and payment details pertained to each broker.
• Involved in project management activities like project tracking and monitoring to meet deadlines, resource management, issue resolution, status reporting etc.
• Performing code review for the objects.
• Worked on Reports, BDCs, Scripts, Smart forms, LSMW, User exits.
• Developed an ALV report to display all the changes that were done to INCO terms of a sales order for the given sales organization for the given period

Confidential

Junior Associate

Responsibilities:

• Production support for RS(Retirement Services) and DLC( Confidential Life Cycle)
• Interacting with customers,Involved in creation of reports, interface files during Implementation of Confidential Hong Kong Project
• Analyze BRD, Functional Specifications and get clarifications from onsite team
• Create and modify ABAP reports, LSMW and BDC programs
• Creating Unit Testing documents
• Identify OSS Notes
• Coordinate with onsite team to resolve the Production issues.
• Worked on PWC Recon Report (By SI Categories, ledger type and operator id) to display the account balances in tree structure.
• Worked on program for customized tables upload as part of project accounting added 3 customized tables and did uploading and down loading of data from these tables to local GUI and vice versa was done.
• In Stream lining of Hyperion process worked on a report which will generate Hyperion files as well as Exceptional file at a time.
• Developed Inbound Mapping Checking Report in ALV format for user to provide proper mappings.
• Developed Inbound Mapping Table Maintenance Screen .This is to provide the user to input the own company details which can store in data base table directly.
• Enhanced auto reversal program to resolve overflow error.
• Prepared Technical specification documents.
• Worked on the issues of FBL3N transaction, added SI category as an option to the same
• Worked on trace analysis and recovery initiations for a job running for long time.
• Developed LSMW for GL postings from various systems of AIG RS (Retirement Services) and created ‘Class’ for validation of legacy data.
• Upload data along with long text to KP06 using Call Transaction Method in foreground and Session Method in background.
• Developed a program to create a file which provides data to Hyperion to generate legal and management reports for the Home Office in Hong Kong
• Form for Journal Entry (Voucher) Printing. Printing will be carried out via transaction code F.62 and Assign the form to print program RFKORD30(internal document)