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Solution Architect-sap Otc Resume

SUMMARY:

  • 12 years and 8 months of rich and varied experience in SAP Consulting, SAP Testing, Project Management and business process optimisation.
  • I have managed a number of logistic business change and strategy programme including the Implementations, global rollout of SAP and is experienced working with clients’ senior management teams globally and driving business change through the organizations.
  • As a functional consultant I have designed and delivered logistic solutions for many international clients in various SAP related system environments. Very good hands on experience on Solution Manager.
  • Very strong experience in EDI mapping Process and IDOC structures.
  • Experience of around 4 years and 2 months in a multi retail systems industry in the areas of Pricing, shipping, sales & customer relationship management.
  • Excellent leadership skills with excellent presentation, communication & interpersonal skills.

AREAS OF EXPOSURE & EXPERTISE:

End - to - End Implementation (ASAP Methodology), Cut-over activities, Solution Manager, HP Quality Centre, 3PL Model, Intercompany Billing, STO Process, Batch Jobs, Integration with other modules, Third Party Orders, LSMW,ABAP Query, IDOC, Variant Configuration, Master data- Customer, Pricing, Contracts, Sales, Delivery and Billing document types. Credit Management, Account Determination, Partner Determination, Text Determination, Consignment Processing and Special Business Transactions, MM Business Process and Configuration and SAP EWM Business process and Configuration.

PROFESSIONAL EXPERIENCE:

Confidential

Solution Architect-SAP OTC

Technology: SAP- SD

Responsibilities:

  • Presently working on Application Management Service for SAP-OTC module and handling the Change Request process.
  • Resolved all the tickets related to SAP-OTC according to defined SLA.
  • All the small enhancements are resolved through CR process.
  • Conducting the Unit Testing related to Developments in SAP DEV server.
  • Transporting the changes to QA system for SIT and UAT by users.
  • Helping the users in resolving the defect found during UAT.
  • Using HPALM for Testing cycle of SIT and UAT.
  • Coordinating with offshore team for timely deliver and also publish the status report to Business.
  • Attend all the workshops and meetings with Project stakeholders and report the status on converting the user stories into development.

Confidential

Team Lead - SD/MM

Technology: SAP- SD/MM

Responsibilities:

  • Handles the entire Service Management request with high priority for all the changes required to optimize the business process and functionality.
  • All the Change Request cycle was handled in SolMan - ChaRM tool.
  • We are also managing the Testing exercise (SIT and Regression test) and update all the test script and results in HP-ALM (Quality Center).
  • Also we are engaged in providing the Continuous Improvement activities for the better results from the business.
  • Mostly the role demands are coordinating with offshore team and onsite business users to ensure a smooth delivery and support of the issues.
  • Always ensure that SLA is met and helps the new members of the team in learning and onboarding related activities.

Confidential

Team Lead - SD/MM

Technology: SAP- AFS

Responsibilities:

  • Handles the entire Request for change (RFC) with high priority for all the changes required to optimize the business process and functionality.
  • Mostly the role demands are coordinating with offshore team and onsite business users to ensure a smooth delivery and support of the issues.
  • Handles the High-priority tickets related to AFS- SD and MM area.
  • Always ensure that SLA is met and helps the new members of the team in learning and onboarding related activities.

Confidential

Team Lead-Offshore

Technology: SAP-SD (ECC 6.0)

Responsibilities:

  • Here our involvement is in rows like OM, AR, BW and STX specifically for Brazil and other Confidential countries.
  • Mostly the role demands are receiving the ISR from business, doing the development for the defined issues, Unit test them and pass on to Business for BAT.
  • Create the test scripts in Quality center and resolve any issues in BAT.
  • After getting the BAT sign-off, we will release the transports in to L6P box by creating the Change request and getting necessary approvals.

Confidential

Team Lead - Onsite

Technology: SAP-SD and MM

Responsibilities:

  • Managing the offshore team of 14 people. I was sitting at client place at onsite as the single interface between onsite and offshore.
  • Worked as Team lead for SD and MM module from the Build phase. Prepared test scripts for different scenarios and integrations with other modules.
  • Involved with master data migration objects (Conversions) for the cutover activities.
  • Provided test data to the technical guys (ABAP) to test the scenarios which includes different areas like Enhancement, Interfaces, Report, Forms.
  • Involved on system testing, Unit testing, Integration testing as well.
  • Involved daily client integration at offshore and providing overall status on test execution, test script and RICEFW as well. Have taken the responsibility on defect tracker for HPQC with necessary details.

Confidential

SNS Lead - Onsite - Singapore

Technology: SAP-SD/MM/WM (ECC 6.0)

Responsibilities:

  • Involved in the AS-IS and To-BE Study along with Core team member.
  • Handled the Level-I, II and prepared the helped Core-team member in preparing the end-user manual.
  • Finalized the business blue print and get it signed off after discussing the same with the HOD of the marketing, Core team member and IT-Director.
  • Involved in Unit testing and Integration testing from Test case preparation to Defect resolution. Involved in post Go-live support and transitioning the knowledge to the support team for future s.

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