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Salesforce Adminstrator Resume

Tampa, FL

SUMMARY:

  • SAP experience - 17 years - ERP group manager, project management, change control management, security, system administration, network engineer, network administrator.
  • Compliance and audits - 16 years
  • Recent classes - Salesforce Administrator, Confidential, CISSP, and SAP GRC 10.
  • Industries worked in - Financial, Natural Resources Development, Industrial Manufacturing, Restaurant industry, Pharmaceutical, Retail, Building Industry, Public School System, Mortgage Servicing, Payroll processing.

EXPERIENCE:

Confidential, Tampa, FL

Salesforce Adminstrator

Responsibilities:

  • Worked with EMS consultants, and Trailhead in order to become Salesforce administrator certified.
  • Attained the Confidential (Certified Information Systems Auditor) certification.

Confidential, Tampa, FL

Senior ERP Manager

Responsibilities:

  • Senior IT manager responsible for all the IT technical and functional teams including; Access management, System Engineers and Administrators, Financial, Business Intelligence, Business Consolidation, Business Planning, Human Resources, Payroll, Sales & Distribution, Materials Management, and third party companies.
  • Continually worked with all stakeholders to meet the needs of the organization.
  • Responsible for ERP compliance including SLA’s, Sarbanes-Oxley audits, General Computer Control’s audits, and software licensing.
  • Technical project manager for all SAP projects including; security, technical, financial, banking, payroll/human resources.

Confidential, Allegan, MI

SAP Senior Security Architect Consultant

Responsibilities:

  • Worked on a large project to designed, develop and test new security roles for the OTC (order-to-cash) process for a recently acquired pharmaceutical subsidiary. (EHS, SD, MM, PP, QM, FI/CO, SRM, Solution Manager).
  • Developed a new global SAP security role structure including roles for a new DEA (drug enforcement administration) and FDA (food and drug administration) licensing process.
  • Used Service-Now and Solution Manager for a formalized (pharmaceutical) change control process.

Confidential, Ft. Myers, FL

SAP senior security architect consultant

Responsibilities:

  • Total SAP security role re-design of roles for their newly upgraded system.
  • ECC 6.0, LSMW, ECATT, Single sign-on, central user administration.
  • GRC and Virsa were just for Sarbanes-Oxley compliance
  • HP Mercury software was used for testing.
  • Worked with the business owners to ensure complete testing and compliance was accomplished.

Confidential, Jacksonville, FL

SAP senior security consultant

Responsibilities:

  • Received a level 2 background check to work on the SAP security changes for the Confidential ’s SAP human resources system upgrade.
  • Designed & implemented SAP security audit related changes for Johnson & Johnson’s SAP ECC6 system.

Confidential, Ft. Lauderdale, FL

SAP senior security/basis consultant

Responsibilities:

  • Contracted by the CFO to review and troubleshoot the go-live of their 40,000 employee payroll/hr. system upgrade.
  • Troubleshooter for various technical and non-technical issues including; SAP security, basis, and the third party systems.
  • Worked with Apple Mac workstations running SAP.

Confidential, Tampa, FL

Quality Assurance Manager

Responsibilities:

  • Managed the SAP technical team which included systems engineers and administrators, database administrators, security, testing and change management teams for the Business Warehouse\Business Intelligence (BI 7.0) and Business Consolidations systems. The SAP modules include; HR/Payroll, FI, CO, SD, MM, PS, PP, SM, BW/BI, SEM BCS(BCP) Business Consolidation & Business Planning, XI, Solution Manager and various SAP third party software solutions including BSI, Rightfax, Paymetric, Approva and Arcplan as well as others.
  • Worked with business process owners, various IT members as well as internal and external auditing groups to comply with the Sarbanes-Oxley act; beginning with the writing of the general computer controls narrative through the testing phase.
  • Chosen to evaluated choose and implemented a new Sarbanes-Oxley software system to work with the SAP systems.
  • Re-designed the SAP security model including additional monitoring and reporting for Sarbanes-Oxley compliance.
  • Overall responsibility for IT security; including SAP R/3, Netweaver BCS, BW 2.1c and BI 7.0 security as well as number of non-SAP applications.
  • Used SAP OSS and other resources to solve issues in all areas.
  • Senior IT Manager in charge of the basis, security and change mgmt. groups. The position reported directly to the CIO.
  • Defined and implemented enterprise application integration strategies including the phased rollout of the HR/Payroll systems and Financials.
  • Work with multiple Business units/companies - Manufacturing, Finance and Controlling, Sales and Distribution, Material Management, Human Resources, Customer Integration - to defined overall system architecture requirements and define the entire Testing phase for each project (not just the basis, security areas all areas).
  • Performed SAP’s Early Watch report analysis and system corrections
  • Managed various SAP and non-SAP related IT projects.

Confidential, Raleigh, NC

Network Engineer

Responsibilities:

  • Worked as network engineer as part of a large team to design, establishing and troubleshoot the largest non-military network in the world. (80,000 offices). This position required a security clearance.

Confidential, Tampa, FL

Project Manager (contract position)

Responsibilities:

  • Responsible for the coordination, implementation and troubleshooting of a ten thousand user upgrade project that involved all the Confidential Data Services offices in the Tampa Bay area.

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