Sr. Sap Project Delivery Manager Resume
Manchester, CT
SUMMARY:
- Around 14 plus years of IT experience. About 7 years of experience in multiple disciplines (IT, Global E Commerce Operations and Strategy, PMO, Business Analysis, Business Process Improvement, Finance, Investment Banking, Web site experience, SDLC, Project Management Framework, Rational Unified Process) Functional, Technical ABAP, Delivery, Data Migration and EDI Manager in SAP R/3 and ECC environment.
- Experience in several R/3 implementations, Post Go - Live Support and Upgrade projects using versions 3.0 through 4.7 and ECC in industrial environment.
- Have worked in 15 SAP Projects with multiple Full cycle Implementation, Upgrades, Production Support & Maintenance and Remote Support across varied Industries around the continental USA and abroad.
- Specialist in stakeholder management, strategic IT alignment, initiative prioritization, High-volume, high-value Distributed Transactional implementations.
- Extensively worked with the PMO to coordinate and collaborate with the senior managers in the group to prioritize Book of Works, provide status and manage risk.
- Experienced in coordinating, negotiating, handling global billing and motivating vendors and off-shore resources with a focus on project deliverables and operational efficiency.
- Proven experience in implementing quality and compliances such as SOX, CMMI and mentoring team members to follow these standards and processes.
- Action-oriented and experienced in leading enterprise-wide cross-functional strategic initiatives. Active experience in Master Data Management (MDM) and Master Data Governance (MDG)
- Expertise in building. Designing, coordinating interfaces, IDOCS, EDI, ALE, BDC File method, LSMW, File Transfers (FTP), Direct/In-direct interfaces.
- Extensive experience in using BackOffice Associates Data Migration Toolset, DataProfiler, Datagarage, SourceTrack, BDCdirect, EZMap and CranSoft DataServer.
- Solid career professional with demonstrable track record of success in assessing technology integration and major IT project implementations for a variety of organizations and as Subject Matter Expert.
- Experience in FULL Lifecycle Implementation using following project methodologies:
- SDLC (Waterfall, RAD, Spiral)
- RUP (Rational Unified Process)
- AGILE (Scrum technique)
- SLIM (Systems Lifecycle Integrated Methodology)
- In-depth knowledge and experience in cost/time/risk/integration management.
- Experience in project budget analysis, outsourcing strategies, contract management, project planning, execution, monitoring and resource balancing skills with ability to support multiple projects simultaneously.
- Experience in developing ADM, SOW, RFP, RFI, RFO, SWOT analysis and COTS Solution.
- Hands-on experience in producing a well-defined scope and realistic schedule/budget.
- Expertise in change control (scope/schedule), quality metrics and proper risk management.
- Acute understanding of Risk: Identification, Analysis, Evaluation and Treatment.
- Proficient in Cost-Benefit, Root-Cause, As-Is & To-Be, and Gap analyses.
- Experience with conducting interviews, trainings and presentations with audience across the board.
- Extensive experience in analyzing complicated business processes and creating Functional and technical specifications, coordinating, reviewing the performance and guiding the programming team.
- Solid experience in managing, coordinating and sequencing Transports. Promoting custom packages and code to QA and PROD systems.
- Excellent communication skills, team participation, inter-team co-ordination, and team leadership abilities and working closely with Off Shore teams..
- Deep working knowledge of Upstream and Downstream Oil Business.
- SAP Security experience including designing roles, Authorization Objects, GRC access control tools - Firefighter, Compliance Calibrator and Access Enforcer for Sarbanes-Oxley section (SOX) compliance.
- Industry specific experience in IS-Utilities, CCS, IS-Oil & Gas, IS-Retail. Understand the Business process for industry standards.
- Effectively train, motivate and mentor managers, engineers, developers and technicians.
- Effectively managed large teams to deliver measurable results and growth.
- Experience with SAP HANA, Vistex, Sabrix, SAP BI/BO, BPC, BODS (3.2 & 4.0), Ariba, BackOffice Associates, Salesforce.com
- Experience traveling and working in Europe and Asia.
TECHNICAL SKILLS:
Business skills: Project management/ Team leadership Requirement Analysis & Investigation Budget, Schedule and Scope Management Specification Writing (Func. & Tech req) Quality, Risk and Procurements planning Business Writing (high level goals and req.) Product Development & Management Business and Process modeling (use cases) Stakeholder identification & communications Report Specification and Development
ERP: SAP R/3 and ECC (SD/MM/FICO/PP/HR/PS/BPC/EAM/Security/GRC/CRM/SRM), SAP EHS, GTS, APO,SuccessFactors, Oracle.
Data Migration Tools: LSMW, Idocs, BODS (3.2 &4.0), BDC, DIM, File Loads.
Databases: ORACLE 9i, SQL SERVER 2000 and MS-ACCESS
Web Technologies: HTML, ASP, DHTML, XML, PERL, Java Script, VB Script.
O/ S and Platforms: Windows NT/2000/XP, UNIX.
PROFESSIONAL EXPERIENCE:
Confidential, Manchester, CT
Sr. SAP Project Delivery Manager
Environment: ECC 6.0, ABAP/4, SD, MM, FICO, EWM, Roadnet, RedPrairie, Upgrade (EHP 5.0)
Responsibilities:
- Joined the Confidential ’s team to analyze 3rd party application available in the market, for the Last mile Delivery solution.
- Dispatch Track was one of the leading software vendors considered for this requirement, along with Roadnet and GreenRoad.
- Planned and conducted multiple business meetings, vendor workshops, system evaluations and simulations for the all solutions considered.
- Prepared a detailed Project plan with Timelines, Budget requirements and resource needs for each.
- Presented the ROI (Return on Investment) to the Steering committee and Business EVP’s and lead the decision-making process.
- Planned and researched potential business process gaps, additional requirements and future phases of the project.
- Worked on the SAP Upgrade project as the Project Manager, leading a team of 30 consultants and full-time employees.
- Prepared a detailed Project plan with multiple phases of the project, identified complex landscapes and system requirements, budget and resource needs, and business contacts for each Test cycle.
- Presented the project plan to the CIO and VP of Information Technology and made necessary recommendation based on the ground realities for a successful go-live.
- Successfully executed multiple cycles of the project under tight timelines and with existing resources being shared for multiple IT initiatives.
- Worked closely with SAP Max Attention Service (SAP North America) to on-board specialist resources on a timely manner for the success of the project.
- Scheduled hundreds of conference calls with multiple teams to co-ordinate critical project phases and resolved multiple show stoppers.
- Managed weekly/daily team meetings to meet short-term and long-term goals of each phase of the project.
Confidential, Houston, TX
Sr. SAP Project Delivery Manager
Environment: ECC 6.0, ABAP/4, BODS (4.0), Success Factors, HANA, SM, PM, MM, SRM, SD, BPC, Security, GRC, FICO
Responsibilities:
- Joined the project on Day 1 and participated in interviewing, staffing and hiring the right team members.
- Responsible for running the entire project data migration activities, with a Team Size 20 and budget of $2.4M.
- Completed 2 Successful Go-lives. Wave 1 is for EME WIND Business (Total 21 plants/wind sites). Wave 2 is for EME Fossil Business (Total 9 Coal & Diesel power plants)
- Planned and conducted a 3-day workshop with Business leads and plant managers. Gathered the Business requirements and identified the scope of the project.
- Prepared Project timeline and Cutover schedule and resource allocation worksheets.
- Working with SAP Security and BASIS team to create User Id’s and assign roles and Authorization Objects.
- Worked on BODS solution design and architecture. Using the ETL component of Data Services. Connections to Legacy system and other SAP boxes.
- Provided guidance for use of Debug access, Fire fighter User Id’s to developers and Functional support consultants.
- Participated in daily team calls for individual teams doing Gap-Analysis and requirement gathering.
- Provided weekly targets and deadlines to the teams involved. And monitored the progress in daily status calls and weekly project level status updates.
- Implemented SAP HANA for Data Modeling, Data Provisioning and Report Generation.
- Provided Architecture and guidance for using SAP HANA along with SAP LT Replication Server (SLT) and Data Server.
- Designed the Master layout for several Schemas, Information Modeling and Executed migration from Traditional DWH to HANA.
- Worked on the integration of Employee Central (Success Factors) with existing ECC HR platform.
- Master data objects that are brought over during Data Migration - Material Master, Vendor Master, Functional Locations, Equipment, Maintenance Plans, Task Lists, Inventory Last Count, Material Quantity, Material Consumption data, Info Records, Valuation type, Moving Average Price, Long text, Memo text, Inspection text, Open Purchase Orders, Open Purchase Requisitions, Purchasing Contracts, Work Orders, Notifications, Material BOMs, Equipment BOMs, Work Centers, WBS elements, Code Catalogs, RBNI (Received But not Invoiced items), Open Invoices.
- Managed all stages of data migration - business data analysis, data extraction, data loading, user acceptance testing, user sign-off, Cut-Over plans, migrating to Dev/QA/ Prod landscapes, post go-live validations and Final business signoff, Go No-go decision.
- Prepared proper documentation of all the stages of the project as per NRG guidelines and for Legal/Audit purpose.
- Preparing excel sheets with Transports and coordinating with BASIS team to move Packages and Transports in sequence.
- Managed a highly mobile and diversified team, located in multiple time zones/cities across the country.
Confidential, Houston, TX
Sr. SAP Lead Architect
Environment: ECC 6.0, ABAP/4, SM, PM, FI/CO, HR, Success Factors, BODS (3.2), BOBJ, Security, GRC, MM, SD
Responsibilities:
- Working as PMO PM and managing Projects with technical team (Team size 35, $5M)
- Used the Project Management Framework (PMF) and led multiple projects with a medium to high degree of difficulty through the different phases in the life cycle of a project ( Phases: Discovery, Scope, Prototype & Plan, Develop (SDLC), Pilot & Validate, Implement, Post Implementation Review)
- Responsible for assembling project plans & teamwork assignments, directing work efforts on a daily basis, identifying resource needs, performing quality review & escalating issues appropriately
- Serve as the liaison between the business and IT. Work with architects, developers and quality assurance analysts to ensure a total solution is developed that meets quality standards and supports the needs of the business via requirements walkthroughs, design sessions, functional testing and user acceptance testing.
- Worked closely with the CIO and Directors and partnered with business units in the implementation and support of various application systems. Communicated timely and accurate information on status/progress of projects to project team members and key stakeholders (Operational, Management and Executive committees)
- Collaborated with Subject Matter Experts across different functional and management levels to diagram cross functional business processes via utilization of process flow and decomposition techniques to develop "As-Is" and optimized "To-Be" processes
- Worked closely with the Business IT and Consulting IT teams to finalize the list of SAP User Id’s, Test User Id’s, Roles, T-code authorizations, etc.
- Worked on the ZTIME and Payroll custom transaction designs.
- Worked on the integration of SM and HR (Benefits, Garnishments, Time Entry, Payroll), with ZSHIFT and ZAFRU t-codes.
- Participated in design sessions for Success Factors, reporting needs for the business.
- Designed the strategy for Master Data loads using Data Services (BODS), Idocs, Mapping, Direct file loads, etc.
- Compiled metrics relating to IT project success and adherence to defined processes. Tracked cost, performance, service levels and other metrics required to ensure project goals and objectives are met
- Assisted the Project Management Office (PMO) and IT Leadership in partnering with senior management of the business community to identify & prioritize opportunities for utilizing IT to achieve the goals of the enterprise
- Evaluated, audited and updated project management processes and templates for the Project Management Office (PMO)
- Provided regular status reporting on the project portfolio, including budget consumption, schedule, milestone delivery and resource utilization
- Documented meeting minutes, tracked action items, analyzed and managed issues and escalated them when needed
- Developed UAT test cases, test plans, test cycle control sheets and coordinated in the testing effort (End to End UAT Management)
- Ensured process control and improvement by helping identify best practices and applying reporting standards
- Ensured compliance with established project management methodology by partnering with IS project managers to conduct periodic stage gate / milestone peer reviews
- Developed process improvement work flows to promote, support and improve the project management framework and governance structure
- Functioned as a ‘center of excellence’ for project managers, acting as coach/consultant to educate and assist them with implementing project management processes and making improvement/changes.
- Conducted Project Management Framework(PMF) training sessions and documented any concerns or questions raised through parking lot lists
- Was part of the go-live cutover team for Miken and APS rollouts.
- Successfully coordinated and executed multiple mock loads during Integration test cycles and User Acceptance testing phase.
- Worked closely with the BI and BOBJ team members, to coordinate work strategies.
- Was responsible for Master data cleansing for BOM, Customer Master, Material master, Configuration Data, Work Orders, Notification Data, Equipment loads, Work center, Functional Locations and validation in MM, SM, PM, SD and HR modules.
- Provided daily and weekly status reports to the client team on the RICEFW development status.
Confidential, Hopkins, MN
Sr. SAP Project Manager
Environment: ECC6.0, ABAP, BackOffice, Sol Man, FI, SD, Vistex, Ariba, GTS, SRM, APO, MM, WM, EHS, PP, Security, TM 7.0, 8.0, CWM
Responsibilities:
- Issue Management and Software Development Risk Monitoring, prepared Coding Standards documentation and User Training documentation
- Responsible for determining user experience impact/involvement and end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, customer management, relationship management and other project documentation as it relates to the user experience effort, as well as any required UAT and documentation/summation of results
- Managed all stages of data migration from data analysis to pre go-live validations, user acceptance testing, user sign-off, Cut-Over plans, migrating to Dev/QA/ Prod landscapes, and post go-live validations.
- Interacting with legacy business users to understand business process flow, business logics and to assess major data objects, data volume for data migration.
- Working with business users/owners to gather data migration requirements, design data mapping documents, and define business rules for cleansing, and transformation requirements.
- Experience in evangelizing your product internally with cross-functional teams of developers, functional consultants, admins, etc.
- Serve as the liaison between the business and IT. Work with architects, developers and quality assurance PM, to ensure a total solution is developed that meets Client’s quality standards and supports the needs of the business via requirements walkthroughs, design sessions, functional testing and user acceptance testing.
- Design, develop and maintain data migration programs and manage migration tools like LSMW, EZMap, BDCdirect, BackOffice Cranberry.
- Data reports for the business to identify and drive data cleansing and remediation efforts for post-validation after each data load using BackOffice Cransoft.
- Creating temp tables (Source and Target) from SAP core tables for data pre Go-live, post Go-live validation for Testing, Quality and Production clients using BackOffice Data Migration Toolset.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Strong knowledge of Project Management Scheduling Process and tools (WBS, PERT)
- Develop change management and communication plans to ensure stakeholder buy-in, cross-functional involvement, executive alignment and user adoption.
- Facilitated weekly project discussion, phase reviews and architectural/security assessments.
- Managed project baselines and scope changes requested by demanding/influential stakeholders.
- Business analysis and reporting, leveraging synchronized data for reliable analysis and accurate reporting.
- Experienced in IT project budget analysis, GAP analysis, outsourcing strategies, and contract management.
- Develop, establish, implement, and enforce supplier and outsourcer guidelines, obligations, and service level agreements to the organization
- Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
- Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
- Monitor and analyze trends in company spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or asset optimization.
- Developing ADM to illustrate information regarding Project for various Dept.
- Managing Data Center, Off-site Backup, and Network Communication Projects. Participates in departmental strategic and budgetary planning processes; prepares an administers work unit operating budget; provides recommendations on policies an goals desired; and implements new/revised programs according to establish guidelines.
- Prepares job descriptions, identifies staffing needs, provides general direction, assigns specific tasks and responsibilities, evaluates and mentors staff
- Evaluating the data collected through task analysis, business process, surveys and workshops.
- Coordinated with LOBs and product managers to gather detailed business requirements and document them in System Requirement Specifications (SRS)
- Suggested PMO Best Practices to Project Managers and Business Analysts across the dept.
- Created PowerPoint presentations for New product initiations and present them to various stakeholders (upper management, LOBs and technical managers)
Confidential, Santa Ana, CA
Senior SAP Manager
Environment: ECC6.0, ABAP, SD, GTS, APO, SRM, MM, Vistex, PP, Sol Man.
Responsibilities:
- Worked closely with Business and Functional teams to gather, understand and implement critical Business functionality in the SAP system.
- Worked as App Dev team Manager, to develop coding standards, and peer-reviewing strategy for custom code for Quality Assurance.
- Validated scope, assumptions and constraints from all stakeholders of the project.
- Lead meetings with product vendor- submitted/tracked Enhancement Requests and supervised QA team.
- Documented Business Requirements and Detailed System Specifications including simulations and prototypes.
- Provided software and computer inventory and audits, IT asset management, asset tracking, software license management, and data protection solutions and services to clients.
- Managed all facets of IT for the project and provided project management and business analysis for external clients.
- Used Solution Manager, to create Transports through the CHARM process.
- Aid in the coordination of analytical procedures and facilitate project execution across the departments or Clients.
- Assist with project schedule development and maintenance requirements.
Confidential, Minneapolis, MN
Senior SAP Tech Manager
Environment: ECC6.0, ABAP, APO, FI, IS-RETAIL, Sabrix, Sol Man.
Responsibilities:
- Managed software system development and integration projects through all phases of the Project Life Cycle, including analysis, design, development, testing, implementation, and post-production support.
- Support project initiatives, including identifying and analyzing preliminary business needs, budget considerations, time and resource estimates, defining the project scope and objectives, and getting business user sign-off.
- Managed the installation, and upgrade of servers and maintained the computer systems company-wide.
- Managed the Network monitoring, analysis and evaluation of performance. Identified and monitored degradation trends and problem areas (Performance Management).
- Assisted with IT staffing and budgeting projections on a company-wide basis.
Confidential, Memphis, TN
SAP Management Consultant
Environment: R/3 4.7, ABAP/4, SD, APO, Workflow, CRM.
Responsibilities:
- Manage, assist and supporting all release related activities ensuring that all key stakeholders are engaged and that the Service and Support organization’s functional and non-functional requirements are delivered. Coordination with multiple stakeholders is the key here.
- Arranging/scheduling and chairing the meetings to track project deliverables, escalate project issues and risks, project overview meetings, acceptance area meetings. Attention to detail. Focal point to stakeholders (Sr. management like program directors, In-Life Directors etc.).
- Coordinating to meet quality standards in delivery by involving in Quality planning and management including definition of QA metrics, work load analysis for performance testing, Test Planning, Execution, collection and presentation of various reports.
- Actively involved in the Release Management Transformation initiative and contributed towards the identification of process improvement opportunities to help achieve a step-change in the process within the client organization.
- Client interaction regarding the process changes and sharing the process update with the team members on regular bases.
- Participating in process performance calls such as Weekly and Monthly calls.
- Implemented Process Stack ranking for the Team members in order to gauge the performance of individual team members.
- Maintaining and producing Management performance reports for the Team on a weekly and monthly Basis.
Confidential, Houston, TX
Senior SAP Architect
Environment: R/3 4.6C, ABAP/4, SD, IS-Oil, SCM.
Responsibilities:
- Worked on several Interfaces with SAP to Confidential Homegrown (I/O) and third party applications.
- Estimated the amount of work related to SAP changes and interfaces for the Project.
- Created a new Interface between I/O and SAP, using the Custom built Idocs specific for IS-Oil application.
- Worked on the BAPI-ALE Interface, ALE Audit Idocs, IS-Oil specific function modules to create sales documents in SAP.
- Tested and verified the complete end-to-end Business process for creating SD contracts and Invoices.
- Followed Confidential policy, for Documentation, Programs and Function Modules, User Acceptance Testing and Sign Off.
- Modified and tested the Interfaces between ADDVANTAGE, I/O (Inventory Optimizer), Confidential Source (SS), TMS, SIMON and other Confidential systems.
Confidential, Georgetown, KY
Senior SAP Lead
Environment: R/3 4.6C, ABAP/4, WM, FI-CO, MM, SD.
Responsibilities:
- Managed the Technical team by coordinating the RICEF Objects development effort.
- Participated in day-to-day Business Update meetings, which tracks the progress of the project.
- Worked on the Cut-Off plan for all the deliverables with the Client.
- Created custom object for Workflow, for Sales Order creation process.
- Worked on RF Bin-to-Bin, Picking, Packing screen programs.
- Wrote several programs to print different Shipping labels that are required for the export business.
- Created and designed several SapScripts for the Labels, used ITF files for printing from Zebra printers.
- Researched and implemented several OSS notes for printing QR Barcodes through SAP.
- Worked on several User Exits in WM and SD modules.
- Provided Technical guidance for Team members on several issues and also in User Training.
Confidential, Burlington, VT
SAP Consultant
Environment: ECC 5.0, ABAP/4, AFS, FI, WM, SD.
Responsibilities:
- Worked as part of Go-Live ECC5.0 AFS team. Upgraded from R/3 4.6c to ECC 5.0.
- Wrote several programs to handle the FI data conversion from old R/3 system to the new AFS environment.
- Modified several programs and SAP scripts and SMARTFORMS to resolve GO-Live critical issues.
- Worked on BSP for sales order screen development for customer access.
- Worked on Extract programs for Fixed Assets, Customer, General Ledger & Vendor Open Items. (GL, AP, AR, CCA, PCA and FA).
- Worked on several User Exits, Interface programs in SD, MM and FI functional areas.
- Used Solution Manager for tracking the RICEF Objects and Functional Specs.
- Modified user exits to populate Outbound Idocs of message type ZDESADV, YDESADV (Delivery: Shipping notification).
- Worked on Substitution rules, Routines, standard includes, reports and Variant configuration.
- Used LSMW for loading Customer master Credit data, Text data and for creating batch inputs.