Tech Lead -SD and CRM Consultant Resume

SUMMARY:

Result oriented professional with more than 11 plus years of strong industry experience in Sales and SAP ERP.
Cross industry experience in Automotive, Auto Ancillary, Distributor and Industrial sales and marketing.
Excellent experience in SAP roll out, enhancement, Production Support, End user Training and exposure to development of Z - Programs
Rich experience in Multinational Organizations- able to work across time zones, work with people from diverse backgrounds, virtual teams and Agile way of delivery model
Effective planning and organizational skills, ability to successfully manage multiple assignments and priorities
Excellent business consulting skills to understand client requirements and map their business processes in context of SAP functionality.
An enterprising leader with a flexible and a detailed oriented attitude. Strong analytical, problem solving, Team oriented, led by example approach to management and proven ability to manage and counsel staffs effectively.

PROFESSIONAL EXPERIENCE:

Confidential

Environment: SAP ECC 6.0, CRM 7.0 and CRM WEB UI and Web shop.

Tech Lead -SD and CRM Consultant

Responsibilities:

Technical lead Order to Cash to order team (SD and CRM) and working on business process design gap, fulfillment of new transactional, master data and legal SAP requirements from business.
Design, implement and document business prioritized SAP projects which includes SAP SD, Vistex, CRM Sales.
Well versed with Agile work methodology and delivery of objects in Agile way.
Specialized skills in Electronic invoicing as a part of LATAM legal requirement.
Working on onsite-offshore service delivery model. Interacting and guiding offshore team about business and client priority.
Participating in SAP's "MaxAttention programs" and working on system improvement initiatives.
Working on design Gap finding, creation of Scope Change Request (SCR) and Change Request (CR # Charm) by understanding the business requirement.
Extensive experience with Change Control Process / IT Governance Board / Change Advisory Board (CAB) for approvals of expedited and Emergency Break-Fixes

Confidential

Environment: SAP ECC 6.0

Operating System: Windows XP

Team member

Responsibilities:

Defining project goals, objectives and scope
Establishing AS-IS & TO-BE Business processes
Configuring requirement as per Business Blueprint
Conducting integration tests and preparation of end user document
Preparing Technical Specification documents
Closing all open issues before Go Live
Moving from pre-production to live production environment
Ensuring operability of the solution
Customization of Enterprise structure
Creation of master data like customer master, material master and pricing master.
Testing of scenarios like Order to Cash, Third party sales, Cash sales
Intercompany sales, Intra and Inter Company Stock Transport Order (STO)
Returns & complaints management
Creation of user testing and integration testing documentation

Confidential

Environment: SAP ECC 6.0

Operating System: Windows XP

Associate SAP Consultant

Responsibilities:

Validation of BAio ( Business All In One) Configuration setting for SD module
Testing of different sales scenarios like Order to Cash cycle, Third Party sales, STO
Master data uploading using LSMW tool
Creation of technical and user manual documentation
Demo creation for end user using SAP Tutor tool
Creation of master data like customer master, material master and pricing master.
Testing of scenarios like Order to Cash, Third party sales, Cash sales, Intercompany sales, Intra and Inter Company Stock Transport Order (STO)
Returns & complaints management
Recording and editing of business scenarios using module using SAP Tutor

Confidential

Environment: People Soft

Operating System: Windows XP

Sales Engineer

Responsibilities:

Product Sales and Marketing to Automobile OEMs and Auto ancillary units in Western Maharashtra specially Pune, Aurangabad, Nasik and Goa region.
Customizing quotations, payment terms and conditions according to business situation and final price negotiation with client.
Coordination of customer related projects, including customer requirements, pricing, scheduling and liaison with Inside Sales, Project Design and Logistic department

Confidential

ERP Environment: SAP ECC

Area Sales Manager

Responsibilities:

Primary sales of automotive products through company authorized distributors and retailers.
New dealer development, allocation of product to authorized distributors on the basis of their sales target and availability.
Part wise order processing through company authorized C&F agent.
Timely payment collection and resolve billing related issues.
Competitor analysis, market research and MIS management.
Retail market development and secondary sales through these retailers