SUMMARY:

• Results - oriented Management Professional with over 20+ years IT and 17+ years of leadership roles ERP Director Program & Project Management, Enterprise Solution Architect, Clinical, Regulatory expertise that includes managing large complex ERP implementations, consulting practice leadership, strategic ERP planning, financial management and new business developmentManaged and led in over 12 end to end SAP, 8 NWP, 3 HCI, 10 HRMS, 6 Success Factor, 2 Hybris Ecommerce4 PPM/xRPM, 6 CRM, 5 SCM, 5 SRM, 2 AFS, 10 BW/BI, 3 POS, 5 MDM & Data Migration, 2 Salesforce.com 4 SharePoint, 20 Client Server, Web & E-Commerce, 10 SAP Infrastructure and 2 PS HRMS Implementations.
• Twenty (20+) years of progressive IT growth & Seventeen(17+) years of SAP Practice Lead, Delivery Manager, Project/Program Management, Solution Architect, SME, Integration Lead, Data Migration Lead, Business Analyst and Test Lead experience in designing, configuring and installing enterprise wide systems for organizations across a wide variety of industries (Supply Chain, Logistics, Utilities, Health Care, Media, Pharma, Insurance Finance and Automotive).
• A respected team leader, able to see the big picture, delegate effectively, set clear goals and motivate team members to achieve consistent superior project results.
• Strategic driver for road maps for SAP Infrastructure, Security, Basis, Implementation and Service Delivery Projects.
• Skilled in establishing strong, ongoing relationships with customers, business, IT and co-workers.
• Ability to adapt to the needs of the project. Can easily shift from a high level manager to a very hands-on and task-oriented resource as needed.
• Strong knowledge on vendor selection for ERP implementations both SAP and Oracle.
• Skilled in establishing a PMO office for global clients, multi currency, multi language and multiple locations.
• Successfully managed several ERP projects with budgets in excess of several million dollars
• Experienced with partnering, managing, and integrating offshore resources and vendors into all aspects of the project development life-cycle in Agile, Waterfall, Iterative like RUP, EUP methods and SDLC
• Complete Service Delivery Management covering SLA with respect to KPI, Implementation and Process improvements.
• In Depth knowledge and driving force for Business By Design, Business Technology Automation, Process Optimization, Project and Program Management, Vendor Management covering SAP process areas (Record-to-Report, Quote-to-Cash, OTC, Procure-to-Pay, Hire-to-Retire, Revenue Accounting, Finance, Sales & Marketing and Business Intelligence).
• Implement and design SAP Center of Excellence (CoE) Production Support Team for numerous clients from ground up to manage and execute quality based initiatives for Global IT support / delivery.
• Strong Integration knowledge with cross platforms, applications covering .NET, Java, Sales Force, SharePoint Portal, Legal Ease, Accelim, PeopleSoft, Success Factors, CWP-Contingent Worker Portal, Third Party Time Management, Workday etc.
• Strong portfolio of SAP skills that match client needs which include latest cutting edge SAP HANA platform
• Proficient at formulating project timelines and estimates for different process area project covering P2P(Procure-To-Pay), OTC(Order-To-Cash), RTR(Record-To-Report), MTO(Make-To-Order), H2R(Hire-To-Retire), SLM (Supplier-Life-Cycle Management) and PLM(Product Life Cycle Management) processes, including the SAP landscape, given a variety of business scenarios and technical scope.
• Expert in implementing Project Portfolio Management covering different tools MS-Project Server, HP-PPM, SAP PPM, SAP xRPM, IBM Clarity
• Expert in implementing SCM (Planning, Manufacturing, Procurement and Order Fulfillment) & SRM 7.0 in all implementation scenarios for multiple customers, suppliers/vendors, and product/material based end to end solution involving in all project life-cycle phases. 5 full life-cycle implementations in the last 7 years alone.

SKILLS:

Project: Program Management, Budgeting, Forecasting, Accounting, Process Reengineering Change Management, Issue/Risk Management, Stakeholder Management

Languages: ABAP4, C#, VB.Net, Java, FORTRAN, C, COBOL

GUI Technologies: Visual Basic 5.0/6.0/7.0, VC++

Dist. Technologies: COM/DCOM, COMTI

Middleware: MSMQ, MTS 2.0

Web Technologies: CFML, VBScript, JavaScript, HTML, DHTML

IDE: CFStudio5.0, VS6.0/7.0, FP2000, Deamweaver4

Database: SQLServer 6.x/ 7.0/2000/2005/2008 , Oracle7.x/8.x/9i/10g, MS Access 97/2000 DB2/UDB, Hyperion ESSBase, SAP BASIS

OS: Win-XP, Win-2000, WinNT (V3.51, V4.0), Win 2003/2008, Novell 3.x /4.x, MVS UNIX V, LINUX

App. Servers: DUET 1/1.5, Project 2003, SharePoint Portal, ColdFusion4.5/5.0,IIS4.0/5.0 SNA4.0, Commerce 2000/2002 and Cert. Server

Server-Side: ASP, ASP.Net, and CFML/CFScript

.NET Framework: .NET 1.0/1.1/2.0/3.5/4.0

OOPS: UML, RUP, Rational Studio

Tools: BOA Cransoft Tools, EA, ERWIN, Office2000/2003, Project, Visio, Toad SQL Navigator, Quest tools

Monitoring: SAP Solution Manager, CA-CEM Wily, and Perf. Monitors

Reporting Tools: SAP BW, SAP BO, BODS, Crystal Reports 11.0, and SQReports

ERP: SAP R/3 4.x, SAP ECC 5/6.0, Business One, All-in-One, Business by DesignPS 6/7.5/8/8.8/9/9.2 , Oracle EBS 11i/12i

SAP Modules: Security, BASIS, BW, EP, FICO, HR, MM, SD, PS, PP, APO, PM, QM, CRM BPC, SCM, SLC 1.0/2.0, SRM, PLM & PDM

SAP Industry: IS-U/CCS, IS-Media, IS-Retail

SAP interface: ALE, EDI, IDOC, RFC and BAPI

SAP Tools: LSMW, BDC, DART

EDMS: Documentum, SharePoint, OpenText

Interfaces: LIMS, EDI, Taxware, Vertex, Biscom, Regulus, Formscape

SAP Integrations: HCI, Ariba 8/9, DUET 1.0/1.5, xMII, OSI-PI, WERUM, and LIMS

Portals: NetWeaver, SharePoint, WebSphere, Plumtree, Claims Gateway

Cloud: HANA S/4, C4C, SuccessFactors, Workday, SalesForce, Ariba

PPM Tools: SAP PPM, Clarity, HP-PPM, MS Project, Primavera

PROFESSIONAL EXPERIENCE:

Sr. SAP Manager /MDG SME

Confidential, Minneapolis, MN

Sr. SAP Program Manager

Confidential, Gaithersburg, MD

Sr. SAP Program Manager

Confidential, Bridgewater, NJ

Sr. SAP Program Manager/Business Process Architect

Confidential, Princeton, NJ

Sr. Executive Advisor ERP Implementations

Confidential, Woodlands Park, NJ

Sr. SAP Program Manager/ SAP Integrations Lead

Confidential, Newark, NJ

Sr. SAP Program Manager/ SME

Confidential, Collegeville, PA

Sr. SAP Project Manager/ SME

Confidential, New York, NY

Responsibilities:

• Driving PMO, project vision, business processes, business plans across divisions, regions and metrics.
• Experience working with Request for Proposal (RFP) and assisting in vendor selection.
• Worked as liaison between client and vendor in defining the relationship and implementation of different projects simultaneously with strong knowledge on SLA.
• Responsible for creating and executing project scope, goals, milestones, deliverables and timelines.
• Responsible for project management methodology(Agile, Waterfall and Iterative) tools and practices as well as business units and procedures to ensure successful outcome of projects
• Responsible for all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements
• Conducting JAD Sessions, designing JAD templates and managed cross - functional teams of IT professional and SME (Subject Matter Experts) in establishing comprehensive business and functional requirements, translating those requirements into actionable project initiatives.
• Responsible for complete 360 degree SAP By Design covering Finance, Sales, Purchase, Project Management, Inventory management and Production.
• Responsible for both HANA S/4, C4C, Hybris for clients both On-premise Cloud (Private) and Public Cloud for different clients.
• Strong knowledge on the Hybris C4C integration and Replication and under lying implementation.
• Have implemented real time integration, C4C prepacked API's and Data Integrations between all the systems both front and back office to make sure there is single point of truth across the organization.
• Proficient at formulating project timelines and estimates for the P2P process, including the SLM product, given a variety of business scenarios and technical scope.
• Strong hand on driving the SAP By Design Data Migration for Data Conversions and SAP Adobe Live Cycle Designer for all Forms customization.
• Strong understanding of Success Factors Admin and Employee Central which includes Foundation Objects, Succession, and Corporate data models, Picklist management, Reporting Events, Workflows, Propagation functionality, Time Off, Accruals etc.
• Design and develop SF User roles and groups covering Super Admin, Back-up Admin, API Admin and providing access & privileges.
• Drive Business and Vendor for a successful implementation of Success Factors Recruitment, On-boarding, Employee Central, Payroll & Benefits, Compensation, Succession & Planning and LMS project.
• Designed and configured of US Taxes, Garnishments, 401K and Medical Benefits deductions, Third Party Remittance, Union Dues and Accruals
• Redesigned Enterprise, Personnel and Organizational structure globally to leverage SAP best practice and make the foundation for global ESS/MSS roll out.
• Conducted PA, OM, ESS, MSS, Portal, Payroll, Time and Benefits workshops with power users for gathering of Blueprint requirements and conversion data.
• Directed Blueprint (As-Is and To-be) activities in the HR areas of Personnel Administration, OM, ESS, MSS, Portal, Payroll, Time and Benefits.
• Expert in defining Personnel Area, Personnel Sub-Area, Employee Group and Employee Sub-Group
• Expert in Customizing Actions, Infotype menus and Infotype groups.
• Maintain permissibility of wage Types under Infotypes.
• Maintained and integrated organizational units, jobs, tasks and positions in Enterprise Structure
• Strong Integration knowledge with the PA Module
• Prepared and maintained business process designs and architecture.
• Installed and configured performance & succession, employee central, recruiting, on-boarding, compensation & variable pay, jam and Analytics modules.
• Modified Enterprise organization Structure, personal management and company hierarchy
• Designed and developed Kronos (time) interfaces for SAP ECC 6.0 Eph7.
• Developed and implemented inbound interfaces to external clients (Kronos, Click, MetLife etc..).
• Created and modified interfaces to ADP e-Time and Payroll Solutions.
• Assisted in writing of scenario test scripts and interface files.
• Conducted training sessions about all business processes covering SuccessFactors modules.
• Prepared project plans, WBS and tasks also conducted knowledge transfer sessions for PMO.
• Documented systems support and COE setup for 360 degree multi levels using Remedy.
• Designed and developed solutions through system configurations.
• Formulated and executed HR SuccessFactors and plans.
• Implement change management, issue management, risk management and conducted user training.
• Strong knowledge in ADP Integration to Payroll & Benefits
• Strong implementation knowledge on AMEX Integration for Expenses
• Worked on Work Day & other third party time Integrations for different clients
• More than 19 years’ experience in all aspects of system analysis, planning, design and implementation.
• Instituted a formal PMO for all Markets Finance Projects that included monthly status reporting, project deep dives and project triage services
• Identify and manage key inter-dependencies, issues and risks across all projects
• Redesigned the SAP release process, moved from monthly releases which included several small projects to bi-monthly release for larger projects. This provided the ability for full QA and UAT cycles.
• Developed a project prioritization process for SAP financial and SRM enhancements. Worked with the business and process teams to develop a process to capture, approve and prioritize all enhancements requests.
• Act as Scrum Master on need basis and drive the agile methodology covering (Technical, Functional and Business) three in a box approach.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 20% and the quality of deliverables by 28%
• Proficient at formulating project timelines and estimates for the P2P, OTC, RTR, MTO, SCM and PLM process, including the all SAP landscape, given a variety of business scenarios and technical scope.
• Successfully managed the global SAP SD, MM, PS, FI/CO & CRM, SCM, SRM implementation for numerous clients.
• Built and maintained relationships at all levels of different clients strategic BU and Corporate office
• Overall accountability for a team of 120+ resources responsible for application development, support, maintenance and enhancements for all the all CRM and financial applications
• Responsible for multiple and concurrent IT projects such as integration of Thomson acquisitions into the current ERP applications, major enhancements to the application, (major upgrades and conversion from multiple legacy systems)
• Responsible for standardization and improvement of RTR, PTP, HTR and OTC processes globally
• Implemented for multiple clients a global standard process model for RTR from a process, people and technology
• Responsible for continuously improving and optimizing the global standard process model as well as supporting systems and related processes
• Responsible for shaping and designing the process and controls needed whilst simultaneously creating a culture of continuous improvement for record to report (processes, systems, data, training, people)
• Involved in managing business process transformations and have ownership for the delivery of key record to report programs (on-going and future projects) across multiple global entities
• Design and implement several process variants, interim solutions and workarounds together with the Transition and various functional & technical teams
• Defines and approved all business requirements for RTR global processes and systems
• Collaborates across all functions and sites to harmonize requirements and solutions that meets business needs
• Enhance and improve existing solutions and consolidates platforms to improve integration and reduce support overhead to the organizations and clients
• Identify improve process and systems to advance key RTR process metrics
• Coordinates the collaboration with IT, Business, Infrastructure and Technical teams regarding the development of system standards and integration of technology for RTR
• Governs and improve global technology templates and controls rate of change to meet business needs as per agreed principles
• Drive and Mentor global network of matrix based Super Users, Sub-Process Owners and Data Stewards associated with RTR and PTP processes
• Design and Implement with support organization to ensure global process training material and key deliverables.
• Leads stakeholder engagement and organizational change management for all RTR initiatives
• Responsible to ensure corporate policy compliance and governance of RTR processes and procedures
• Have through understanding of the various roles and responsibilities within a pharmaceutical, bio-tech and supply chain.
• Determine project pricing and negotiate all contracts with external vendors both on and off shore
• Develop departmental procedures that ensure Sarbanes-Oxley (SOX) compliance
• Build and maintain strong relationships with C level business stakeholders
• Organize and run Steering Committees for the ERP applications which aid in determiningthe necessity and prioritization of all application enhancements
• Responsible for the recruitment and performance management of all staff
• Manage all projects to a project specific P&L
• Participate in the annual departmental budgeting process
• Manage day to day support activities for over 30,000 global users.