SUMMARY:

• Over 14 years of experience designing and building solutions in SAP SD, Confidential, CS, PM, MM, GTS and WM modules.
• Extensive experience in SAP and Salesforce.com (SFDC) Service Cloud integration
• Experience working with SAP and Sybase Unwired platform (SUP) integration for field service applications.
• Estimation, managing and leading SAP Technical teams and mentoring teams offshore and onsite.
• Experience working with Warehouse management, developing screens for barcode scanning using SAP Confidential technology
• Experience working in agile scrum teams - daily stand-ups, sprint planning, story point estimations and retrospectives and so on.
• Extensive experience in ABAP development, workbench tools, User exits, BADI’s, ABAP objects, Confidential, BAPI, forms, LSMW,
• WinShuttle, Dialog programs, Function modules, interfaces, ALV, performance tuning and so on.
• Experience in solution architecture, writing functional specifications, configuration and testing.
• Worked extensively in SAP Customer service module, Contract management, installed base, service notifications,
• Service work orders, functional locations, APO, Parts ordering, integration with Click scheduling and integration with salesforce.com service cloud.
• Worked extensively in SAP SD module including sales orders, deliveries, pricing, quotations, sales deals, Customer Hierarchies and so on.
• Involved in SAP upgrade projects from 4.6C to ECC6.0 and ECC5.0 to ECC6.0, SPAU and SPDD.
• Led the end to end GTS Implementation initiative in Confidential HealthCare, interfacing 6 different SAP Kernels.
• Extensive experience in architecting and building interfaces using IDOCs, RFC and Web Services
• Experience building web services and configuring using SOAMANAGER.
• Expertise in material master distribution using ALE, IDocs, Change pointers, Distribution models.
• Very good Functional knowledge on SCM order to cash processes and Customer Service processes.
• Very eager to learn and experiment with new technologies and proto type solutions.
• Good communication skills both written and verbal, excellent analytical, designing and excellent problem solving skills
• Proven experience in leading / working in global teams and cross cultural environments
• Bachelor’s degree in Industrial and Production Engineering

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Tech Lead

Responsibilities:

• Accountable that solution design meets platform architecture. Provide feedback to architecture community on architecture and design.
• Accountable that deliverables meet requirements w.r.t. reliability, availability, manageability, performance, and security and compliance.
• Approves the content of the release prior to release and manages interrelation aspects with other applications.
• Supports development team in performing build automation and configuration management. Supports the Delivery Manager in timely provision of technical environments.
• Worked as Tech lead and lead developer on several projects, starting with GSSNA2ONE SAP, PMCC2HOT, GTS, Goldway, APEX, Onemobile, GPO, Sofon and OneEMS focussing mainly on MP1 and MCP kernels.
• Received rewards and recognitions on several occasions for my work on several initiatives including prototypes, solution architecture, solution design and execution
• Supports Business Analyst, Project Manager and Delivery Manager on managing, tracking, and forecasting of solution development.
• Ensure correct mapping of business requirements on the business solution
• Coaches technical leads and developers.
• Currently working on the OneEMS(One Event management System) project which involves implementation of Salesforce service cloud platform.
• Led the end to end effort for the interfaces between SAP and salesforce
• In the role of Kernel lead for I-care PCMS SAP System, single point contact for all the developments, including providing quotes, mentoring, co-ordinating with developers and Confidential community, maintaining standards and guidelines.
• Worked on a project in WM area to automate warehouse management functions using scanners. Involved in solution architecture and development of screens for barcode scanning using Confidential technology in areas of picking, put away, receiving, and inventory management.
• Led several project initiation activities - solution architecture, estimation, bidding sessions with external partners and so on.
• Worked on several projects in CS and SD modules in areas of Quotations, order to cash, pricing, service contracts, click scheduling, service management, time confirmations and so on
• Involved in a project for configure price quoting tool using Sofon and Microsoft Azure. Built web services in SAP to retrieve real time pricing and sales deal information to create quotes in Sofon.
• Led the development of the key interfaces on the SAP side for the critical OneMobile Project. Set the technical direction on how we design our interfaces, how to handle queuing of messages, how to create XML messages to be sent to SUP, Design of one time push programs for transaction, master and config data.
• Set the technical direction on implementing solution for creating release specific XML messages - Key interfaces worked in OneMobile include: CFD, internal/external remarks, Click interface, Time writing, SWO BTE, customer BTE, notification BTE and Contracts BTE.
• Writing functional specifications, configuration, writing and executing test scripts
• Worked as a developer on several change requests in SD, MM, PP and CS modules SAP.
• Worked as Tech lead on GTS implementation program on six SAP Kernels including MP1 and I-care.
• As part of the APEX project, worked on performance tuning of several key programs and custom transactions.
• In GSSNA2ONESAP Project, I was involved in migration of service contracts, warranties, Installed Base, parts inventory information, notifications, service work orders from legacy MNP system to SAP MP1 system.
• Developed forms using jet form technology in the SD and customer service areas.
• Involved in upgrade projects for the I-care kernel from 4.6c to ECC6.0 including SPDD, SPAU and MP1 kernel from ECC5.0 to ECC6.0
• Resolving Unicode program issues in the upgraded system
• Was involved in resolving several production issues and application maintenance.

Confidential

Responsibilities:

• Worked on Level 1 Operations Support for MP1 and MCP kernels
• Started off with GSSNA2ONESAP project and then also worked on GTS, EC-MIC and PMCC2HOT projects.
• Extended the SAP standard IDOC made changes in the user exits of the outbound function IDOC OUTPUT INVOIC to populate some custom fields to meet critical Confidential .
• Involved in the end to end data migration and jetform developments for GSSNA2ONESAP project
• As part of data migration team, developed programs to migrate Customer service transaction data, service contracts, warranties and so on.
• Involved in migration of Material Consumption status and FSE stock status of the legacy system to ONE SAP system.
• Played the role of SPOC for all the developments related to layouts and data streams for GSSNA2ONESAP. Managed and co-ordinated all the developments for jetform layouts and data streams.
• Conducted a training workshop to the complete development team in jetform technology
• Was involved in end to end implementation of SAP GTS (Global Trade Services) module for Confidential
• Developed reporting using ALV and reporting framework using ABAP objects.

Confidential

Responsibilities:

• Analyse and convert the functional requirements in to technical specification in OM and MM area. Attended requirements and deign meetings.
• Coordinate with offshore development team to get the development completed and unit tested.
• Worked on various user exits(CMOD/SMOD) in Order management area
• Worked extensively in sales and distribution and Confidential area.
• Performed development of critical and complex requirements.
• As a technical analyst, was involved in technical analysis, design and development of ‘Electronic software delivery’ project implementation.
• Performed IDOC extension for Orders04 to include 2 custom fields in the sales order
• Made code changes in the inbound and outbound IDOC function modules exits for orders04
• Developed reports using ALV in SD and FI areas
• Created new VOFM requirement routines for copy control and output control
• Was involved in development of various user exits in the order load area.
• Designed and developed a dialog program for order holds solution. A blocking user status will be set on the order based on certain parameters and then can be removed later.
• Developed a Confidential program to load vendor confirmations in to SAP using batch input method and parallel processing technique to cut down the run time. Used ARFC technique to run multiple sessions in parallel so that the total run time is reduced.
• Involved in fixing production issues in Order management area
• Was involved in performance tuning of existing programs

Confidential

Responsibilities:

• Team lead and mentor for team of 10 ABAP developers.
• Conversion of the standard classical reports to ALV reports using function modules, Object oriented techniques (ABAP objects) and controls.
• Work was done offshore at SAP Labs India.
• Conversion of SAPScripts and smartforms to PDF forms using the latest PDF technology.
• Few of these forms were released in the ECC 5.0 version of SAP.
• Provide technical solutions to the team.
• Weekly review meeting with customers
• Work allocation to the team members
• Provide training to the new members in the team
• Quality reviews of the objects developed by the team
• Timely delivery of the objects.

Confidential

Responsibilities:

• Developed a report using ALV for payment history by customer in Confidential
• Stock valuation report using ALV which gives the details of all the material serial numbers in stock, and the number of days they are in stock.
• Developed an aged currency analysis report using ALV which gives details of the cash flow from customer in different currencies by due date.
• Developed a price changes/additions report using ALV, which gives the details of any new prices created or changes to the existing prices.
• Developed a report using ALV to show invoices, having a credit note and no subsequent debit note.

Confidential

Responsibilities:

• Developed a Confidential for batch service notification creation
• Developed a report using ALV in SD to track down the orders where there was a change in the delivery promise dates given to the customers, and accordingly send letter to the customers if there were changes in the promised dates.
• Developed a Program to upload legacy purchase orders into SAP using BAPI.
• Developed a report in MM, which gives the status of all the stock transport orders and details like supplying plant delivery date, quantity, etc.
• Developed a report for Project Systems, which gives the budget details of the various projects
• Developed a serial number creation interface for Confidential . Whenever a new product is IWT’ed in AS/ 400 system, the same has to be replicated in SAP.
• This interface creates all the serial numbers and equipments. This interface also builds up the hierarchy.
• Developed a Confidential for Confidential, for variant configuration. Whenever a new material is configured in the sales order or quotation or inquiry, the Confidential will create a new variant material, then assign it to the super BOM, and then replace the old material with the new material in the sales order or quotation or inquiry respectively..
• Developed an enhancement in SD. Developed an enhancement to print Quotation on MS word document using OLE. Whenever a quotation is saved in SAP the quotation-printing program is triggered and quotation details are output on to the word document, which can be sent to the customer. Even the pictures and performance graphs of the items on the quotation are also output on to the document
• Developed another similar application in SD, which uses OLE. In the same way as the quotation is printed a cover letter is also printed for literature request orders.
• Involved in translations of the new developments to various European languages.
• Developed an enhancement that connects various SAP screens to the APS forms archival system. For example you can view an order acknowledgment sent to the customer from change sales order screen, on clicking a button on the screen.
• Developed report to display the changes in promise dates of the stock transport orders

Confidential

Responsibilities:

• Provide technical support
• Performance optimization of existing programs
• Modified the existing layout sets and print programs for order acknowledgement and credit note.
• Worked on user exits in the on the Order Management area .

Confidential

Responsibilities:

• Worked on reporting on SD and MM modules
• Developed Confidential programs for data migration
• Modification of SapScripts.
• Generated report that gives the status of the sales orders for the given sales office, sales group and creation date.
• Generated a report in Material Master that outputs material vaulted stock grouped by Material type and plant.
• The output shows material Number, Storage Location, and Unit of measure and description in addition to group totals.
• Created a Vendor Performance Report, which lists the vendor name, materials supplied Planned and Actual Delivery Times, payment terms and Prices.
• Created a report which lists the delivery no, delivery date, delivery quantity, customer no, material no, material description for given range of shipping points.
• Made code changes in the user exit in order load area to populate custom fields in tables VBAK and VBAP
• Was involved in performance optimization of reports