We provide IT Staff Augmentation Services!

Sap Solution Manager Resume

3.00/5 (Submit Your Rating)

Orlando, FL

SUMMARY:

  • 25+ years Unix experience (Solaris, Linux, Aix, True64 and Confidential /UX)
  • 19 Years SAP BASIS Experience (incl.7e, ECC 5.0 (3 proj), & ECC 6.0 (three)
  • 15 years SAP Authorization and Profiles Development
  • Correction and Transport (Notify Requester, Review Error codes, Transport Changes, Monitor Buffer)
  • 20+ years Computer industry experience,
  • 20+ years Team Lead and/or Project management experience,
  • 20+ years MS SQL Server,
  • 20+ years Oracle experience
  • 20+ years NT experience (MCSE), 17 Years SAP BASIS Experience (incl.7e, ECC 5.0 (3 proj), & ECC 5.0 (five),
  • 12 Years of SAP BW experience (incl. 3.5 BW and BIW 7.0),
  • 11 Years of Solution Manager, with Sol Man 4.0 thru 7.1 (incl. component configs with service desk, help desk, ChaRm, system monitoring, and BPM),
  • 10 Years of Enterprise Portal experience,
  • 8 Years of XI/PI
  • 6 SAP BWA experience
  • 4.5 years of Hana technical and functional experience
  • 1.5 years SAP PRA experience
  • 1 year Fiori design and support
  • Configured various industry solutions: HR, FI\CO, Utilities, CCS, AFS, IS - OIL, Automotive, High Tech, Public Sector, Pharmaceuticals and Chemicals
  • Database Backup and Recovery via SAPdba, Legato, BackupExec, and Arcserve
  • Basis Administration (Load Balancing Users, External System Linkages, High Availability Management, Tuning and Performance, SAP R3 Tuning, Oracle Tuning Input, OS Tuning)
  • Installation and administration of bolt-ons, interfaces, and enhancements ( GRC, ITS, APO, BW, Ixos, Autosys, Taxware, archiving, Dazel, Central User Administration (CUA), etc.)
  • Installation and administration of SAP Solution Manager (service desk, project management, CHARM, and system monitoring) version 3 and 4
  • End User Training Liaison
  • Maintain System Profiles using profile generator
  • OCS, Hot Packages, and Upgrades (Review OSS Notes, Apply Patches/Repairs)
  • Operating Systems Administration (Add/Change Users within the System, Security Profiles, High Availability Software Management, Profile Setup, Programming, Write Specifications, Write/Change Programs, Test Programs, Prepare for Move to Production, OS System Security)
  • OSS Administration (User Account Management, Maintain SAP Router Software, Liaison to SAP Support)
  • Output Management (SAP Gateway Management, Spool Management)
  • Generate Reports
  • Software Evaluation / Acquisition
  • Systems Management (Back-Out Planning, Implementation Planning, Quality Assurance-Systems, Reset System Passwords, Server Tuning, software Installation, System Monitoring, Systems Support, Testing-Systems, Testing Upgrades, Trouble Shooting/Problems Solving, User Id Administrator)
  • Web Support (Analyze and Repair Broken Links, Monitor Web Server Performance, SAP Gateway to the Web, Web Application Development for SAP)
  • Conducts strategic planning for software needs and maintaining most current version

EXPERIENCE/PROJECT WORK:

Confidential, Orlando, FL

SAP Solution Manager

Environment: MS Windows Sever/MS SQL/Ecc 7/SAP Portal 7/Hana sp8

Responsibilities:

  • Producation support via SharePoint helpdesk tickets
  • Daily administration of SolMan (EWA, System Monitoring, and BPH)
  • Daily administration of Hana ( Confidential appliances)
  • General Basis administration
  • Monthly support of the finance department in the areas of month end closings, quarter closings, and payroll
  • Setup of system monitoring via Solution Manager
  • Apply 4 years of support packs and fixes to their landscape (sandbox, development, quality system, and production)
  • Configure SAP Hana S4 for financial consolidation of over 50 companies

Confidential, Lexington, KY

Administer Solution Manager

Environment: SuSe Linux/Oracle/Ecc 7/BW 7.3/SAP Portal 7/Hana sp8

Responsibilities:

  • Producation support via Remedy helpdesk tickets
  • Daily administration of SolMan (EWA, ChaRm, System Monitoring, and BPH)
  • Daily administration of Hana ( Confidential appliances)
  • General Basis administration
  • Setup of system monitoring via Solution Manager

Confidential, New Orleans, LA

Solution Manager

Environment: Red Hat Linux/Oracle/Ecc 7/BW 7.3/SAP Portal 7

Responsibilities:

  • Upgraded the Oracle db for 11 to 12
  • Daily administration of SolMan (EWA, ChaRm, System Monitoring, and BPH)
  • Daily administration of Hana ( Confidential appliances)
  • General Basis administration
  • Upgrade to Solman 7.3
  • Installed SAP ChaRm
  • Daily maintainence and support of SAP PRA
  • Administration of finance management are of SAP (payroll processing, bank management, funds transfer configuration, etc…)
  • Administration of SAP PI, BW, BOBJ, CRM, Portal, and ECC EHP5
  • Part of the Fiori assessment and deployment team

Confidential, Jacksonville, Fl

SAP Solution Manager

Environment: Windows/MS SQL Server/ Confidential Servers/Ecc 7/BW 7.3/SAP Portal 7

Responsibilities:

  • Daily production support; SAP Solution Manager monitoring
  • Application of support packs to ECC, BW, and Portal
  • Upgrade of Paybase to Cseries
  • Upgrade of TaxFactory 9 to version 10
  • Training of basis staff

Confidential, Princeton, NJ

SAP Solution Manager

Evironment: Linux/Windows/HPuX/Oracle/ Confidential servers

Responsibilities:

  • Upgrade SAP BW from 7.0 to 7.31
  • Daily administration of SAP ECC 6.0, BW, Portal, and SRM via service tickets from SAP Solution Manager; primary focus was BW support
  • Spliting of abap and java instances to form single instances rather than dual
  • Worked remotely from home with periodic onsite visits

Confidential, Marysville, CO

Solution Manager

Evironment: Windows/Sql2008/ Confidential DB2/AiX/Citrix virtual servers/EHP5

Responsibilities:

  • Upgrade and configure SAP Solution Manager 7.1
  • Configure document tracking, project management, system monitoring ( Confidential ) and process tracking
  • PI support pack upgrade
  • General SAP Basis architecture and admin task
  • Managed offshore team of technical contractors
  • BODS installation and config
  • PPM installation and config
  • PCM installation and config
  • Daily support of Qlikview for sap reporting
  • SAP security role creation and maintanence

Confidential, Houston, Tx

SAP Solution Manager

Evironment: Windows/Sql2008/ Confidential virtual servers/EHP5

Responsibilities:

  • Install and configure SAP Solution Manager 7.1
  • Configure ChaRm to provide require alerts and process tracking
  • Configure Project Management and Document tracking within Solution Manager
  • General SAP Basis architecture and admin task
  • Managed offshore team of technical contractors

Confidential

Evironment: Linux/DB2/ Confidential P Servers/EHP5

Responsibilities:

  • Design solutions based on SAP software
  • Recommend stategies and methods that fit within the banks policies and proceedures that allow them to utilize SAP software
  • Create system designs and solutions that involved SAP CRM,SRM, PI, Portal, ECC, and BI
  • Create internetworking solutions between the bank’s networks/systems and those of external vendors and service providers that worked within the banks highly secure environment

Confidential

SAP Solution Manager

Environment: SuSe Linux, Windows Srv 2010, DB2, MS SQL Server, VMware virtual servers (Vblock), EHP5

Responsibilities:

  • Managed offshore team in India
  • Provided performance analysis of the BW instances
  • Installed SAP GRC
  • OS/DB migration from Windows to SuSe Linux
  • Linux virtual server installation and support
  • Managed offshore Basis team
  • Installed and supported SAP data services
  • Installed and supported SAP BOBJ
  • Installed SAP ECC6 ABAP and Java instances
  • Installed and supported SAP Solutions Manager (Service Desk, Monitoring, & Charm)
  • Fine-tuned SAP BW databases
  • Installed evaluation installations of SAP HANA

Confidential

SAP BWA Architect

Responsibilities:

  • Provided performance analysis of their customer’s BW instances
  • Installed SAP BW Accelerator software
  • Performed training of SAP BW Accelerator
  • Fine-tuned SAP BW databases
  • Installed evaluation installations of SAP HANA

Confidential

SAP Basis Architect and Technical Project Lead

Responsibilities:

  • My primary responsibility comprised designing and implementing the plan to move their hosted data center from one provider to another
  • Coordinated the relocation of hardware and personal to the new datacenter
  • Provided performance analysis of their BW instance
  • Administration of finance department reporting, electronic funds transfer config, and payroll support
  • Upgraded their SAP BW Accelerator software
  • Migration of their SAP environment from MS SQL Server/Windows to Linux/Oracle

Confidential, Columbus, OH

SAP Basis Architect

Responsibilities:

  • Duties included creating and implementing a plan to extract data and configuration of two lines of business from their primary SAP instance
  • Create two separate 3 system landscapes based on the extracted data and configuration
  • Day to day administration of their primary SAP landscape which included GRC, BI 7, ECC 6, PI, XI and Solution Manger
  • The environment consisted of Confidential hosted servers running Windows Server 2008, MS SQL 2005, MS SQL 2008, SQL mirroring, RightFax, and TM

Confidential, Fishkill, NY

Sr. SAP Basis/BW Consultant

Responsibilities:

  • Duties include the daily monitoring and administration of SAP ECC, BI 7, Solution Manger, CRM 7, and portal systems.
  • Also tasks with them installation of new systems and app servers.
  • Writing scripts, applying SAP notes, basic troubleshooting of problems, and the management of the TMS via RevTrac were also part of my duties.
  • Performed 3 unicode conversions
  • OS/DB migrations from AIX to SuSe Linux
  • The environment consisted of a 3 terabyte database that ran on DB2 on zOS and AIX.

Confidential, Birmingham, Al

Sr. SAP Basis/BW Consultant

Responsibilities:

  • Performed a technical upgrade of ECC6 to ECC7 on MS SQL Server 2003 on Confidential servers. This was a public sector customer that had about 1500 users and an 800mb database.
  • Duties also included daily administration of TMS, CRM, and GRC for this client.
  • Managed a team of 7 basis and security resources.

Confidential, Columbus, GA

SAP Technical Lead and BW Consultant

Responsibilities:

  • Led the upgrade of SAP BW from version 3.5 to 7.0 (netweaver) and SEM.
  • Also install SAP NetWeaver Enterprise Portal version 7. The client’s instances run on MS Windows 2003, MS SQL Server, ECC 2005 and VMware servers ( Confidential ).
  • Required me to physically install, and upgrade the software previously mentioned.
  • Also directed the efforts of the technical team, of which consisted of the customers Basis team (4 resources) and two consultants (EP and SEM resources.

Confidential

SAP Basis Lead and BW Admin

Responsibilities:

  • Daily tasks included BW and SAP security administration via CUA, Solution Manager tasks, BW and database performance tuning, and architecture of the BW landscape. The system platform was Windows 2003 server 64 bit, MS SQL Server, and Confidential hardware.
  • Running SAP Netweaver 2004s, BW 7.0, EP 6, XI 3.0 with Seeburger, Solman 4, and CUA. A
  • Also task with installation of the Netweaver and BW instances. SAP

Environment: ECC 6.0 (SD and MM), BW 7.0, DP 6.0, XI 3.0, Sol Man 4.0, SqlServer, Windows 2003, Service Desk, landscape, Change Mgt, Help Desk.

Confidential

SAP Security Consultant

Responsibilities:

  • Created and administered SAP security roles for the Netweaver 2000s and BW 7 systems.
  • Also, provided assistance to the offsite Basis team and consulted on landscape/system architecture. ECC 6.0 (SD, FI/CO, HR and WM), AIX, DB2, Sol.Mgr. 4.0. Service Desk. Function in a remote capacity on an oncall basis.

Confidential, Cleveland, OH

SAP Basis Lead and BW Architect

Responsibilities:

  • Role at this client involved leading a team of 9 Basis consultants and directing the activities of the offshore (India) Basis resources. This position required me to interact with the customer’s senior management and provide direction for their SAP implementation.
  • Installed ECC6, Oracle 10.2.0.2, and performed a heterogeneous database migration.
  • Daily tasks included strategy, deployment, Solution Manager v4 administration and architecture meetings. B-to-B. ECC 6.0. Sol.Mgr 4.0, DB2, ZOS AS400. Change Mgt,
  • Service desk. Help desk.

Confidential, Morristown, NJ

SAP Basis and BW Architect

Responsibilities:

  • Required develop detailed plans for the customers SAP solutions. The role was meant to be a backfill for an open fulltime position within the customers IT department.
  • Role entailed management of the 4 member SAP team, daily support of their ECC5 SAP instance, administration of their BW 3.5 instance, mentoring a junior level Basis employee, monitored and repaired the BW data extraction issues, administered the interfaces to the ECC5 system and BW (WebMethods), daily Clarify help desk trouble tickets, and discussing with management the various SAP solutions that should be implemented to address the business needs. ECC 5.0 (HR, FI/CO, & Workflow), 6.0, Sol Man 4.0, service desk, DB2.)

Confidential

SAP Basis Consultant

Responsibilities:

  • Role at this client was to act as the Sr Basis resource for the company and train the junior resources to manage the environment due to the sudden departure of their employee.
  • Installed support packs for R/3 v4.6b (HR and FI/CO), provided production support, and architected future SAP solutions.
  • Also served as the backup BW administrator. This environment was Windows and MS SQL server on Confidential hardware.

Confidential, Nashville, TN

SAP Technical Architect Consultant

Responsibilities:

  • This role was meant to serve two purposes management of the technical teams that supported SAP and architecting the various SAP solutions that will be implemented in the future.
  • During this engagement responsible for managing the day to day operations of the Basis, Abap, BW, and dba teams. The daily management role was required due to the retirement of their internal resource.
  • Planned Unicode conversion
  • The environment consisted of ECC 5.0, BW 3.5, CUA 3.0, Solution Manager 3.2 and 4.0, SD (order to cash), HR, QM, PM, FI/CO, Portal 6.0, XI, iXOS, eCATT scripts, and Gamma Tools. The platform that they run on is AIX, DB2 UDB, and Z/OS (mainframe). This position required me to be both hands on and administrative.
  • Applied support packs, OSS notes, and performed daily monitoring via solution manager configured solution manager to provide project planning and change management in their environment.
  • Provided direction and hands on support for all of their Netweaver initiatives (J2EE, Portal, BW, APO, and XI).
  • Created and directed their disaster recovery plan.
  • Led the initiative that brought their systems up to the latest support packages, they were more than a year behind.

Confidential, Tampa, Fl

SAP Basis/BW Consultant

Responsibilities:

  • The tasks required of this position included the daily administration of two sap landscapes. One running FI, MM, and SD, the other running HR. both were R/3 4.6c systems (HR, FI/CO, GL, PM, MM & WM), on Solaris hardware and Oracle databases with EMC storage.
  • Responsible system refreshes, daily administration of SAP Portal 5.0, db copies, CUA (Central User Administration), TMS, and job maintenance. While on this assignment I installed test instances of Solution Manager and BW 3.5. This position required me to work within a team environment of 3 Basis admins, 4 Unix admins, 4 NT admins, and 3 dbas.

We'd love your feedback!